Freedom Power: Read 316 User Reviews From Real Homeowners

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Verified Customer

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Andrew “Lonrem” Kuehndorf Houston, TX

Sales Rep was responsive when we followed up with more questions and concerns. Communication with Support and Install teams has all been through text messages which allows for asynchronous communication and a clear record of what they've promised. Technician waited 16 hours at our house waiting for Centerpoint to restore our power so they could finalize installation. Top tier support and care.

2 years ago

Reply from Freedom Power

Hi, Andrew. This is the kind of feedback that we love to hear because our core values include putting people first and going above and beyond for every customer. We're proud that our team lived up to your expectations, and are grateful that you chose to work with us.

Mar. 6th, 2024

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Verified Customer

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Deo Houston, Texas

2 years ago

Reply from Freedom Power

Hi Deo! Thank you for taking the time to tell us about your experience. We are happy to hear that overall, things are going well. It is our priority to make sure your concerns are addressed, so please keep an eye out for communication from our team. We look forward to speaking soon.

Oct. 25th, 2023

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Verified Customer

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Barbara TX

Loved our sales person & all his detailed information. Lots of confusion happened regarding the actual installation dates and other promised appointments, dates & times. Scheduling department needs a lot of revamping. The installation went great! We had a follow up call more than a month later. Were given a number of promises that have yet to be fulfilled. The system is not generating the amount needed to zero out our electricity bill, as promised. We need to meet with Freedom to get that taken care of and to be reimbursed. Overall, we’re happy we used Freedom. Just need to make sure our issues are addressed properly. Follow through doesn’t seem to be a strength at this point.

2 years ago

Reply from Freedom Power

Hi Barbara, we are happy to hear that you are enjoying your solar, but not so happy to hear about the lack of communication. We strive to provide the best service, and we're sorry we fell short. Also, we would love to take a look into your systems production, but we don't see you in our system. Do you mind emailing us at customerservice@freedomsolarpower.com with the name and address your system is under? This will help us provide you with answers.

Oct. 18th, 2023

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Verified Customer

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Linda Donaldson - Kiddlyn Japanese Bobtails Littleton, CO

The installation took way longer than expected. Signed the contract in August and installation occurred in February. When there were some problems, communication was very ineffective. Also one of the workers damaged my property (punched a hole in my handicapped ramp) with his ladder and left the property in a dangerous situation and it took a while to get that fixed. Overall the system is working okay but whenever there was an issue, there were problems getting the person responsible involved. Who was responsible was not clear and customer service was slow. Using Freedom Solar works well if you make the effort to supervise the process and bird dog them on everything they are supposed to do. Also their price for solar is much higher than other companies. On the positive side I can't say enough good things about my sales rep Andrew W. He was fantastic on every level and helped me tremendously when I had problems with the installation.

2 years ago

Reply from Freedom Power

Hi Linda, we appreciate your feedback, and apologize that we weren't able to provide you with a quick and seamless project due to delays. We are committed to improving our customer experience and we take your feedback seriously. Please don't hesitate to reach out to customerservice@freedomsolarpower.com if there is anything else we can help you with in the meantime.

Oct. 11th, 2023

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Verified Customer

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Pamela Larson Bradenton, FL

Not sure how many times I need to keep filling out this survey,but nothing has changed in my response.I have no problems with this company, had wonderful contacts and everyone that I talked with with wonderful and was able to answer any questions that I had. From start to finish, I had my solar completed in 5 months. In the 9 months that I have had solar, I am very impressed with how much savings there is. I would recommend this company to anyone who would like solar.

2 years ago Edited October 25, 2023

Reply from Freedom Power

Hi Pamela, we're so grateful you took the time to write us a positive review. It's our pleasure to serve customers like you. I hope you have a great day.

Oct. 10th, 2023

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Verified Customer

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Goddard Austin, TX

We like their product and recommend them all the time. Our friends and neighbors ack about them. Everyone wants them now. We feel like they have everything we needed. We loved the sales guy and customer service has been there anytime we needed anything and they are friendly. We had a hiccup, it turned out to be a bad part, they were really quick to replace it. It was really easy. It has been really reliable,

5 years ago

Reply from Freedom Power

Thank you, Goddard! We love that your friends and neighbors keep asking about us, and we're glad our team was quick to replace that bad part.

Jul. 10th, 2026

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Verified Customer

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Furgison Austin, TX

After doing some research we decided on freedom. They are local to our area. It can be hard to get a hold of someone in customer service but otherwise they are great. They got it put up in one day. They came out bright and early in the morning. The crew was great. They knew our exact specifications. We had some questions and they were able to answer. It looks gorgeous and the app is simple to see what we are producing. I would recommend them to anyone.

5 years ago

Reply from Freedom Power

Thank you, Furgison! We're glad our crew was efficient and knew your exact specs, and that the app makes it simple to track your production.

Jul. 10th, 2026

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Verified Customer

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Gilbert Viagran (HVAC) Temple, Texas

I’ve worked with solar companies before and I was impressed with their presentation and their products.

3 months ago

Reply from Freedom Power

Thank you, Gilbert! We're glad our presentation and products stood out, even with your solar experience elsewhere.

Jul. 10th, 2026

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Verified Customer

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Sj Navage Odessa, Texas

They were helpful, patient and very friendly

1 month ago

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Verified Customer

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Kathrine Park Garner, North Carolina

The whole process were completed smoothly.

1 month ago

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Verified Customer

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Roger Hestand

I’m a repeat customer with Freedom solar. The great quality and no pressure honest sales team is what brought me back to add solar to my new home. After talking to many other companies Freedom is the only team that gave me honest information.

1 year ago

Reply from Freedom Power

Hi Roger, thank you for the stellar review! Our goal is to offer you a great experience from installation all the way through to any service needs you may have. We look forward to continuing to exceed your expectations!

Sep. 30th, 2025

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Verified Customer

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Prem Patel

Excellent service from start to finish! The team was knowledgeable, professional, and efficient in installing our solar system. Everything was clearly explained, and the process was seamless. Highly recommend this solar company for anyone looking.

1 year ago

Reply from Freedom Power

Hi Prem Patel! We loved helping you make the switch to solar. Thanks so much for sharing your feedback! If you ever need anything down the road, we’re always here to help. Congrats again on going solar, and welcome to the Freedom Solar Power family.

Jul. 22nd, 2025

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Verified Customer

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Terry Mathews

Friendly people with good knowledge of the solar industry. I appreciate their quick and painless service getting the process started a their patience with all my questions. I already had panels and now having Freedom install a Powerwall. Highly recommend this company. They won’t leave you hanging like so many out there.

1 year ago

Reply from Freedom Power

Hi Terry Mathews! We enjoyed helping you make the switch to solar and sincerely appreciate you sharing your feedback. If you ever need anything in the future, we'll be here for you. Thank you for choosing Freedom and congrats on going solar!

Jun. 24th, 2025

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Verified Customer

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Jennifer Jackson Hooks

From initial consult to a year after install (so far): Thorough, professional, easy to monitor. Have lost power multiple times since installed, but wouldn't know except we get a notification! Overall--the perfect backup for Texas ERCOT. We have not had any servicing yet, but I'm sure that will be amazing as well.

1 year ago

Reply from Freedom Power

Hi Jennifer, thank you for the stellar review! Our goal is to offer you a great experience from installation all the way through to any service needs you may have. We look forward to continuing to exceed your expectations!

Jun. 13th, 2025

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Verified Customer

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Andrew Bryant

I like most that they listened and spoke in terms that were understandable. They provided both option for the present and for potential future additional expansion should the need arise. The price is comparatively reasonable and staff is trustworthy.

1 year ago

Reply from Freedom Power

We are so excited to hear about your positive experience! We love hearing from our happy customers and would like to be able to showcase more testimonials. If you’re interested in sharing more with us, we’d love to hear from you! Email us at customerservice@freedomsolarpower.com and we look forward to setting up a time to speak more. Have a sunny day!

Jun. 10th, 2025

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Verified Customer

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Harry Dwyer

If you ever considered going solar it is well worth it. My electric bills average $10 to $20 a month. Freedom Solar was very professional during the whole process and explained things in detail. They didn't try to over sell their product like 3 other companies did.

1 year ago

Reply from Freedom Power

Hi Harry, thank you for the stellar review! Our goal is to offer you a great experience from installation all the way through to any service needs you may have. We look forward to continuing to exceed your expectations! Thank you for choosing Freedom Solar

May. 12th, 2025

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Verified Customer

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Robb Mankin

We worked with Freedom Solar in early 2023 from sales to installation, maintenance, and repair/replacement of a panel. They were easy to work with, professional, and did what they said they would do, from completing all paperwork with the utility company, to communicating with the HOA, to following up on my questions and concerns.

1 year ago

Reply from Freedom Power

Hi Rob, thank you for the stellar review! Our goal is to offer you a great experience from installation all the way through to any service needs you may have. We look forward to continuing to exceed your expectations! Thank you for choosing and being the best part of Freedom Solar.

May. 12th, 2025

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Verified Customer

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Richard Garcia Jr

The company was outstanding in assisting me and walking me through the process. Now that i have had my system installed. I have saved so much on electricity. I highly suggest reaching out to Freedom Solar. There proffessional staff and customer service ate like no other.

1 year ago

Reply from Freedom Power

Hi Richard Garcia Jr! Thank you so much for your kind words! We're thrilled to hear that you had an outstanding experience with our team and are already enjoying significant savings on your electricity bill. We truly appreciate your recommendation of Freedom Solar Power and welcome to our solar community!

Apr. 24th, 2025

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Verified Customer

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Patrick Caraway

They laid out the options clearly, listened to our concerns and feedback and developed a project that was right for us. All their staff we have worked with have been professional and frankly outstanding. We had phase I installed a couple years ago and we just signed the contract to install phase II which will triple our production.

1 year ago

Reply from Freedom Power

Hi Patrick Caraway! Thank you so much for your wonderful feedback and your continued trust. We're thrilled to hear that you appreciated our clear approach, responsiveness to your needs, and the professionalism of our team. We're excited to embark on Phase II and help you significantly increase your solar production!

Apr. 10th, 2025

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Verified Customer

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Limin Zheng

Professional sales rep, suggesting the best product even it meant that they had to start the project 3 months later. Professional installation. I don't remember we had any issue. Easy to get in touch with them once or twice when I needed something like advice for using the app etc.

1 year ago

Reply from Freedom Power

Hi Limin Zheng, we're so grateful you took the time to share your experience! Congratulations on your solar journey, and we're excited to keep exceeding your expectations.

Apr. 1st, 2025

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Verified Customer

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Jay Lewis

First off, it's been about one year since my solar panels were installed and they are preforming as promised. The sale representative helped us build a system that suited both my needs and budget. Installation went quicker than expected. I highly recommend Freedom Solar for their quality products, Sales team, and professional installers.

1 year ago

Reply from Freedom Power

Hi Jay Lewis! We are so excited to hear about your positive experience. Our goal is to offer you a great experience from installation all the way through to any service needs you may have. We look forward to continuing to exceed your expectations!

Mar. 27th, 2025

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Verified Customer

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Alex Hoffendahl

The installation service is awesome! They completed the entire solar installation in just one day. Plus, whenever you have questions, their real-person customer service is always available—no endless dialing loops to get help with your solar panels.

1 year ago

Reply from Freedom Power

Hi Mr. Hoffendahl! Thank you for your kind words! We're glad to hear you had a smooth installation experience and that our team was able to complete everything in just one day. Providing real, accessible customer support is a top priority for us, so it’s great to know you’ve found our team helpful and responsive. We appreciate your trust and look forward to continuing to support your solar journey!

Mar. 20th, 2025

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Verified Customer

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Thomas Cyr

The whole process from start to finish was excellent. Shane took good care of me and the install was quick. Communication was excellent throughout and are the only solar company I recommend to friends, family and neighbors.

1 year ago

Reply from Freedom Power

Thomas, that stellar review just ignited our team! We're absolutely thrilled to hear Shane delivered such an exceptional experience, embodying the very heart of Freedom Solar. This is what we're built for: a seamless journey from installation to decades of unwavering support under your 25-year warranty. Get ready for a partnership that shines for years to come! -eden

Mar. 13th, 2025

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Verified Customer

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William Robinson

This company lives up to their word! Installation and rebates were delivered exactly as scheduled plus they delivered on thier referral program making me a very happy customer. The equipment is top notch and delivers as promised. I cannot imagine another company that can top Freedom Solar.

1 year ago

Reply from Freedom Power

Hi Mr. Robinson! Thank you for your fantastic feedback! We're so glad to hear that everything—from installation to rebates and our referral program—was delivered as promised. Providing top-notch equipment and service is our commitment, and we truly appreciate your support. Welcome to the Freedom Solar Power family!

Feb. 28th, 2025

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Verified Customer

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Antonio Roa

The company complies with what they offer. I am happy with the system and I recommend it with all the people I talk. There just one thing the company should improve and it is the information about the tax savings that the customers would take advantage of. In fact, the customers can not receive credit for the investment on solar.

1 year ago

Reply from Freedom Power

Hi Mr. Roa! Thank you for your recommendation and for sharing your experience! We're glad you're happy with your system and appreciate your feedback on tax savings information. We strive to provide clear and accurate details, and we'll continue working to improve communication on available incentives. If you have any questions, our team is always here to help!

Feb. 28th, 2025

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Verified Customer

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Nancy Walker

Loved Matthew our salesman. Very responsive and everyone else at Freedom solar has been great from beginning to the finished product. Bonus is electric bills are negative or no more than $4/month. Lots of solar companies out there, but you can’t go wrong with Freedom Solar! Watch out for some of the others.

1 year ago

Reply from Freedom Power

Hi Mrs. Walker! Thank you for your kind words! We're so glad to hear that Matthew and the entire Freedom Solar team provided a great experience from start to finish. Seeing those low electric bills is always a great bonus! We appreciate your trust and support in choosing Freedom Solar Power.

Feb. 28th, 2025

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Verified Customer

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Irene Stevens

Travis and Feedom Solar did a great job of completing the necessary paperwork to make solar installation easy and hassle free. We are VERY SATISFIED with our $30 per month electric bill! The investment will be paid off in a few years.

1 year ago

Reply from Freedom Power

Hi Irene, thank you for the stellar review! It sounds like Travis did a fantastic job representing Freedom Solar and our values. Our goal is to offer you a great experience from installation all the way through to any service needs you may have, over the course of your 25-year solar warranty. We look forward to continuing to exceed your expectations!

Feb. 21st, 2025

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Verified Customer

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Vernette Goza

The guy who sold me on the solar panels, was very informative and answered all my questions. The installation crew arrived as scheduled and they were very professional and customer service oriented. The entire experience with Freedom Solar and their staff has been above and beyond my expectations

1 year ago

Reply from Freedom Power

Hi Vernette, thank you for the stellar review! Our goal is to offer you a great experience from installation all the way through to any service needs you may have, over the course of your 25-year solar warranty. We look forward to continuing to exceed your expectations!

Feb. 20th, 2025

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Angie Lemmons

From start to finish, Freedom Solar was very professional, providing updates and guidance along the way. The system they installed has been working great and Freedom Solar is always available to help if we have questions. I highly recommend them!

1 year ago

Reply from Freedom Power

Hi Angie, thank you for the stellar review! Our goal is to offer you a great experience from installation all the way through to any service needs you may have, over the course of your 25-year solar warranty. We look forward to continuing to exceed your expectations!

Feb. 14th, 2025

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Verified Customer

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Jovina Lopez

They were super transparent about the entire process & we’re happy to answer any questions we had. Not only that but when they had an opening they were able to get our panels installed weeks before we thought they would be.

1 year ago

Reply from Freedom Power

Jovina, We are so excited to hear about your positive experience! We love hearing from our happy customers. Have a sunny day!

Feb. 14th, 2025

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Verified Customer

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Kevin Miller

Got three proposals for my solar system and Freedom’s was the best. They installed my system as promised and on schedule. After almost 2 years, system is generating power and reducing my electric bill as estimated in proposal. Happy with purchase.

1 year ago

Reply from Freedom Power

Hi Mr. Miller! Thank you for choosing Freedom Solar Power and for sharing your experience! We're glad our proposal stood out and that your system has been delivering the savings you expected. It's great to hear you're happy with your purchase—enjoy the benefits of solar energy for years to come!

Feb. 7th, 2025

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Verified Customer

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Felimon Mogos New Deal

Had an amazing experience getting my Solar Panels installed on my roof thanks to the dedicated team and crew for their hard work. And for Bradley Dette for making it happen. With a great team, any job done right is worth the experience of having something new.

1 year ago

Reply from Freedom Power

Hi! We're thrilled to hear about your amazing experience with your solar installation. Our team takes great pride in delivering quality work, and we're glad Bradley and the crew made the process smooth for you. Enjoy the benefits of clean, renewable energy, and thank you for choosing us!

Feb. 7th, 2025

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Verified Customer

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Dave Larsen

Freedom Solar has successfully installed 1 Commercial and 4 Residential Systems for me over the years. Every installation was completed on budget and on time with excellent results. We look forward to additional systems over the months and years to come because we can anticpate the outcome.

2 years ago

Reply from Freedom Power

Thank you, Dave! We appreciate your review.

Mar. 27th, 2024

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Verified Customer

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James Bower

I really like the app! It seems very well in sync with what the sun is doing RIGHT NOW!! I enjoy looking at the analysis to see when we’ll actually be banking energy as our system went online in September and we still were paying for some electricity.

2 years ago

Reply from Freedom Power

Hi James! We are happy to hear you are enjoying the benefits of solar. Thank you for choosing Freedom.

Mar. 6th, 2024

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Verified Customer

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Rick Trommer Forney, TX

No more worries about power glitches our outages with my system. My monthly power bills have dropped by over $125 to $165 per month. I’m now able to run my home at night with just my Tesla PowerWall and again I have no concerns with outages or problems with my utility supplier. Money very well spent!

2 years ago

Reply from Freedom Power

Hi Rick! We enjoyed helping you make the switch to solar and sincerely appreciate you sharing your feedback. If you ever need anything in the future, we'll be here for you. Thank you for choosing Freedom and congrats on going solar!

Mar. 6th, 2024

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Verified Customer

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Stacy Edwards Kissimmee, FL

Thorough, prompt, and reliable. When you make a big investment you want the comfort of knowing you are working with a company that can be trusted to get the job done right. That’s why I chose Freedom Solar Power over all the others.

2 years ago

Reply from Freedom Power

Hi Stacy, we were thrilled to help you go solar and want to continue to provide the best service. If you need anything in the future, we'll be here!

Oct. 18th, 2023

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Verified Customer

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Yinka Popoola

I have no complaints . This past summer was my first with my system and it helped my Enrgy bill as it should. Anytime I had issue with my app not reading correctly, I called customer service and it is fixed right away. My energy consultant Phillip A still keeps in touch with me for any questions or concerns .

2 years ago

Reply from Freedom Power

Hi Yinka, thank you for the stellar review! It sounds like Phillip did a fantastic job representing Freedom Solar and our values. Our goal is to offer you a great experience from installation all the way through to any service needs you may have, over the course of your 25-year solar warranty. We look forward to continuing to exceed your expectations!

Oct. 10th, 2023

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Verified Customer

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Simone Addison IL

I am very happy with my purchase! I would recommend freedom Solar. The customer service we experienced with Matt C was great, he was always so quick to respond and are sure all our questions were answered. It was an easy installation process.

3 years ago Edited October 6, 2023

Reply from Freedom Power

Hi Simone, thank you for the stellar review! It sounds like Mark did a fantastic job representing Freedom Solar and our values. Our goal is to offer you a great experience from installation all the way through to any service needs you may have, over the course of your 25-year solar warranty. We look forward to continuing to exceed your expectations!

Oct. 9th, 2023

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Verified Customer

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Fonda W Flores

The sales person I worked with was excellent. The installer team was great and our yard was not a mess afterwards. However, customer service has been a challenge. I have received at least one email per month, which was copied to the CS team, from AEP demanding post installation information and photos. Honestly, I'm simply tired of these emails and the CS team seems NOT to respond and it is very irritating!

3 years ago

Reply from Freedom Power

Thank you, Fonda! We appreciate your review. Our goal is to offer you a great experience from installation to any service needs you may have. Please feel free to reach out at 833-500-0014 if you have any questions or concerns.

Aug. 16th, 2023

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Verified Customer

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Matthew Merritt Denver, CO

Well panels are top of the line and larger than other ones I've seen and each having their own junction box is awesome and more efficient. And the monitoring from my phone is great. Did take a little while to get the connections on side of house correct eith the electric company.

3 years ago Edited February 19, 2025

Reply from Freedom Power

Hello , Matthew. Thank you so much for rating your experience with us so highly! Welcome to the Freedom Solar Power family.

Aug. 11th, 2023

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Verified Customer

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Leland James (Jim) Unruh Jr. Round Rock, TX

Two reasons that Freedom solar is fantastic. #1 Knowledgeable, attentive , and honest sales staff. Federico is unparalleled, both as an agent and as a fine human being. #2 Service. Nikki did what she promised to do. #3 Product quality. The product is performing better than promised.

5 years ago

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Verified Customer

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Morales Austin, TX

The sales rep was very friendly and knowledgeable and patient with us. They were quick to get it installed. It look less than two weeks. We thought it would be longer than that. Our biggest problem was with the electric company but that didn’t have anything to do with Freedom solar. Everything is working well. It is producing as we expected.

5 years ago

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Verified Customer

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Lohse Austin, TX

The panels are producing in excess of what we thought it would. The equipment is top notch. We had an issue in the first month or two. We weren’t sure if the breaker was done on one of our HVAC units and they came out even though it wasn’t directly related to the solar and helped troubleshoot the system.

5 years ago

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Verified Customer

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Rajesh Iyer Round Rock, TX

The installation was completed ahead of schedule and Freedom Solar Power took care of handling all the approvals with the HOA. The installation team had masks and maintained social distance amidst the pandemic. After almost a year, I have not had any problems with the installation

5 years ago

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Verified Customer

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Kevin Dias Austin, TX

Great service, great product. When I reached out and scheduled an appointment to learn more, the salesman was upfront about costs and informative as to why Freedom Solar and Sunpower were worth the cost. Answered all my questions and no sleazy sales tactics.

5 years ago

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Verified Customer

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Hill Austin, TX

They have the best panels on the market as far as the most efficient with the fewest number of panels in order to create the power we need for our home. They were on time with the installation and gave me a brief explanation of the app. It is simple. I was kept updated every step of the way.

5 years ago

Reply from Freedom Power

Thank you, Hill! We're glad you got efficient panels, a timely install, and clear guidance on the app.

Jul. 10th, 2026

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Verified Customer

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Sreerama Boerne, TX

The installers were very professional. They were ready to come and they were helpful and detailed. They came and did their work and left without any issue to us the customer. I think it is a good value living in Texas. We definitely saw a difference in our current power bills.

5 years ago

Reply from Freedom Power

Thank you, Sreerama! We're glad our installers were professional and detailed, and that you're seeing the difference in your power bills.

Jul. 10th, 2026

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Verified Customer

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Gero Austin, TX

My utility bill was cut in more than half. I’ve always gotten prompt responses from support. Even the sales associate told me not to hesitate to call any time. They made sure everything was cleared with city. They were very thorough step by step.

5 years ago

Reply from Freedom Power

Thank you, Gero! We're thrilled your bill was cut in half and that our team was thorough in handling everything with the city.

Jul. 10th, 2026

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Verified Customer

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Kane Boerne, TX

High quality panels, some of the best in the world. It produces very well and has a low degradation rate. Really solid equipment. The installation practices are good. They are a really good company and their prices are good. Anybody should be comfortable with them.

5 years ago

Reply from Freedom Power

Thank you, Kane! We're glad the high-quality panels, low degradation, and installation practices met your expectations.

Jul. 10th, 2026

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Verified Customer

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Lujan Austin, TX

Installation was pretty smooth. The scheduled a visit to look at the property and then made it official and gave me a date and within two days the equipment was installed. They are quick and responsive and super friendly in customer service. I haven’t had any issues.

5 years ago

Reply from Freedom Power

Thank you, Lujan! We're glad the installation was quick and smooth, and that our customer service has been friendly and responsive.

Jul. 10th, 2026

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