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Evergreen Solar Solutions Reviews

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6.7

Overall Score

Star Rating

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4.2

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38 Reviews

Review Breakdown

5 grade

71%

4 grade

5%

3 grade

5%

2 grade

5%

1 grade

13%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Review Source

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Kenneth San José, SJ

I liked the salesman but he made a lot of promises that he didn't keep. I was told if I signed up the day he came that we would receive a set of pots and pans, a luxury knife set and a cutting board. I even repeated this to his boss when he got him on the phone. We did receive the pots and pans but that is all. When I asked him about it he told me that I wasn't eligible for the other gifts as only one of the 3 referrals that I gave him actually signed up for a solar system. I was not told that they all had to sign up to receive the gifts. I have no control over who signs up. I feel like I was misled. He also mentioned that I would be receiving a $1,000 bonus for the customer that did sign up. I sent him an email asking him when I could expect the check and I have yet to receive a response. In addition, our system was installed last month but is still not been activated. They have been back out many times and it still doesn't work. Gabriel called me for access on Monday but I am currently out of town and told him I would arrange for someone to meet him there. I have sent him 2 texts and left him a VM message and have yet to hear from him. I made my first payment on the system on January 1 and it is not yet working. I am not too impressed so far. Hopefully they will get it working soon.

2 years ago

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Reply from Evergreen Solar Solutions

Kenneth, thank you for letting me know that everything has been received, as promised. I am thankful for your patience, support and for your referral that will also be a clean energy family. Please feel free to contact me at anytime.

Feb. 17th, 2023

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Angela Port Saint Lucie, FL

Customer service. I started this process in April of 2021 and is still not completed. My emails are not replied.

2 years ago

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Reply from Evergreen Solar Solutions

Thank you for your willingness to rescore Evergreen Solar Solutions review. I appreciate it very much. I am so glad we were able to resolve your concerns and that you are now a Happy Evergreen customer. Please continue to reach out to me for any needs you may have.

Mar. 12th, 2023