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Evergreen Solar Solutions Reviews

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6.7

Overall Score

Star Rating

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4.2

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38 Reviews

Review Breakdown

5 grade

71%

4 grade

5%

3 grade

5%

2 grade

5%

1 grade

13%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Featured Review

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Matt Hill Canton, MI

Process was quick and easy. They were able to answer all of my questions satisfactorily and the installation was quick and unintrusive. I believe (and certainly hope) I'm getting a good deal for what I paid for, time will tell but for now I'm satisfied with how this all went.

1 year ago

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Reply from Evergreen Solar Solutions

Matt Hill, Thank you so much for your review! We are so excited with your decision to GO SOLAR, and that you trusted Evergreen Solar Solutions with that very important choice. We appreciate your support and your business.
Janet Dennison

Mar. 23rd, 2023

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Featured Review

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Cole Dennison Orlando, FL

Explained everything to me in a way I could understand. Truly was about my families needs and not just the sale. Very transparent. Would highly recommend.

1 year ago

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Reply from Evergreen Solar Solutions

Cole Dennison, Thank you so much for your review! We are so excited with your decision to GO SOLAR, and that you trusted Evergreen Solar Solutions with that very important choice. We appreciate your support and your business. Janet

May. 10th, 2023

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Bill LaBrake Auburndale, FL

Kevin was very professional and very knowledgeable regarding the solar panel industry he made sure we understood the concept and the numbers Kevin was not pushy at all he offered multiple choices of purchasing and just wanted the best system at the best price he could offer for us Overall a great presentation Best regards Bill & Millie LaBrake

1 year ago

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Reply from Evergreen Solar Solutions

Bill LaBrake, Thank you so much for your review! We are so excited with your decision to GO SOLAR, and that you trusted Evergreen Solar Solutions with that very important choice. We appreciate your support and your business.

Mar. 24th, 2023

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Julie Vidal Edgewater, FL

Amazing customer service and attention to detail. Evergreen was super informative and supportive throughout the entire process. I am able to monitor my production in realtime on an app on my phone. Completely satisfied and excited about being green and saving green $$!

1 year ago

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Reply from Evergreen Solar Solutions

Thank you so much for your review! We are so excited with your decision to GO SOLAR, and that you trusted Evergreen Solar Solutions with that very important choice. We appreciate your support and your business.[Director of Sales Operations & Evergreen Solar Solutions]

Feb. 27th, 2023

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Eddie Martinez Orlando, FL

Outstanding presentation by the solar solutions representative from Evergreen resulted in a cash sale. Kudos to Natalia and her home office support in selling the gold standard of solar power in the industry, SunPower.

1 year ago

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Reply from Evergreen Solar Solutions

Thank you so much for your review! We are so excited with your decision to GO SOLAR, and that you trusted Evergreen Solar Solutions with that very important choice. We appreciate your support and your business.[Director of Sales Operations & Evergreen Solar Solutions]

Feb. 27th, 2023

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Janet Dennison Sanford, FL

Got to the point, explained everything in detail. The presentation was about me and my needs not the sales person! Will recommend to everyone!

1 year ago

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Robert Hudnall West Palm Beach, FL

Recently installed system so I have no way to evaluate long term customer service. Install went well. Took roughly 5 months between contract signing and installation sign off. After roughly 1 month of the system being installed (South FL winter) we are looking at breaking even between previous straight electric bill and the combined electric/loan cost. Looking to see what else we can do to continue lowering our electric usage.

1 year ago

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Reply from Evergreen Solar Solutions

Thank you so much for your review! We are so excited with your decision to GO SOLAR, and that you trusted Evergreen Solar Solutions with that big decision. We appreciate your support and your business.[Janet ~Director of Sales Operations & Evergreen Solar Solutions]

Feb. 2nd, 2023

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Erin McGuire Auburndale, FL

Kevin, our representative and sales person did a great presentation on what the sun power solar panels can do. The relationship that they build and they staff that they hire are top notch and would definitely recommend them for any solar needs.

1 year ago Edited January 30, 2023

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Reply from Evergreen Solar Solutions

Thank you so much for your review! We are so excited with your decision to GO SOLAR, and that you trusted Evergreen Solar Solutions with that big decision. We appreciate your support and your business.[Janet ~Director of Sales Operations & Evergreen Solar Solutions]

Jan. 25th, 2023

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Robert Sweetman Lakeland, FL

This company is very professional, and completed the work in a timely manner. I would highly recommend them to anyone.

1 year ago

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Reply from Evergreen Solar Solutions

Robert SweetmanThank you so much for your review! We are so excited with your decision to GO SOLAR, and that you trusted Evergreen Solar Solutions with that very important choice. We appreciate your support and your business.

Feb. 28th, 2023

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Scott Kennedy Odessa, FL

Excellent presentation for a high quality Solar product. Customer service top knotch.

1 year ago

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Reply from Evergreen Solar Solutions

Scott Kennedy, Thank you so much for your review! We are so excited with your decision to GO SOLAR, and that you trusted Evergreen Solar Solutions with that very important choice. We appreciate your support and your business.

Feb. 28th, 2023

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Jessica Fannin

I am extremely disappointed with the lack of organization this company has. I locked in a finance rate of 1.49%. My sales person went on a leave and I was left hanging. When communication started back up, it was a game of my panels were in but then they were not. Two weeks ago, while at work, Micheal called and told me the financing had changed with the crazy rate increases. I was told twice that my panels were in and to confirm scheduling. I called the same day and the panels were no longer there or not enough to do my house. Now because of this organizations scheduling and communication issues, my financing is no longer valid? Comments from Micheal consisted of you can refinance from the 7% rate when they come down. I do not want to do that. The panels should have been on my roof. This process started in August and it is unprofessional how this unfolded.

1 year ago

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Reply from Evergreen Solar Solutions

Jessica,
I am extremely happy that we were able to resolve your issues and we have completed your Solar installation and you are now a Happy Evergreen Customer. Remember to reach out to me directly for all needs going forward.

Nov. 1st, 2023

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Zelda

Process of getting the permit from Lake County in Florida. Has been exceedingly long & drawn out. As per today. Evergreen still has not obtained the permit.They started applying for it. Last year. In October or November. We are getting very frustrated.

1 year ago

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Reply from Evergreen Solar Solutions

Thank you Mrs. Andrews for speaking with me today, we appreciate your feedback and we use it to improve our customer experiences. Unfortunately with the craziness in 2022 with Covid, material shortages everywhere, and the backlogs of the permitting offices, most projects took longer than expected. As we discussed, Evergreen is an authorized dealer for SunPower and we have no control over the process after the system is sold, but we are here to help keep them accountable to our customers. Im glad that we were able to get you on the schedule and you are on your way to producing clean energy!

Feb. 17th, 2023

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Michelle LeBeau Riverview, FL

So many mistakes from the very beginning. First day, no one spoke English, and they started late because they didn't have right materials. Didn't completed on 1st day, or second day. Most of the follow up visit the crew would just show up, didn't set up appointments. Communications was ridiculous, the permit wasn't on jobsite while the job was being done, oh and we were told that your company would contact our HOA, they is no communications on our HOA website about us having Solar panels installed, so someday we may get a violation. And as far as our electric bill goes, it is not the amount they told us it would be when the salesman came to our door. My husband was the one that started this process, and I believe in Solar energy, but I was the one dealing with the crew and rushing home from my job at last minute to cater to your team because they couldn't make appointments. I was the one that lost work time, I was the one that couldn't communicate with you install team because I speak English. If all your customers are treated like this i am not sure how you stay in business. I will not be recommending your company.

1 year ago

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Reply from Evergreen Solar Solutions

I am Happy that we were able to resolve your concerns and that you are now a Happy Evergreen/SunPower Customer. Please remember to contact me directly for any further needs.

Nov. 1st, 2023

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Sam Ocoee, FL

Start with the Sales person not to be honest, after sales follow up never happened. Before installation was delays, supposed to be finish it in early July finally finished in September. Staffs in the office kept me transfer to another persons I did talked to many different persons. The application on the phone, took me almost 2 months to completed the app. My system was so expensive I pay to much for this 20 panels of Solar, with electric meters from Duke and monthly payment for this Solars I did pay more than I did have Solar. If I can change I'm not gonna used this company, Sale person told me the Electric company will buy back the power from me 13 cents per units, but when I talked to Duke Power they said 7 cents per units. That was another dissapointment with the Sales person. I did make a mistake to choose the Solar....

1 year ago

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Reply from Evergreen Solar Solutions

I appreciate you taking a call with the Owner of Evergreen Solar Solutions. I am so happy that you feel better about your purchase of a Sunpower system with Evergreen. I really appreciate your feedback with the progression of your project, it is extremely important to us to learn and grow as a company. It is our goal to always provide the very best service to our customers. Sam we do not claim to be perfect, so if something is not right, we will do our very best to correct it, and I am thankful you gave us the opportunity to do so. Again, Thank you for your business, your patience and for trusting Evergreen Solar Solutions with that big decision to go Solar.

Feb. 3rd, 2023

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Bartholo Vincenzo Deltona, FL

Great communication and easy installation. It will only take me 7 years to get my money back, and that’s if inflation stops. Will recommend and have to friends and family!

1 year ago

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Reply from Evergreen Solar Solutions

Mr. Vincenzo,
Thank you so much for your review! We are so excited with your decision to GO SOLAR, and that you trusted Evergreen Solar Solutions with that big decision. We appreciate your support and your business.

Jan. 25th, 2023

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matthew bombace Apopka, FL

I’m a very dissatisfied customer for multiple reasons. I have to argue with some power to be reimbursed for my electric bill for the first year. It was seems that it’s always a 2 to 3 month late for me to be reimbursed.. it took months after approval to have the solar panels installed. My roof was inspected prior to my sore pills going on the roof then foreman sitter my roof is inspected in his be ripped and replaced and some power Walmart take the solar panels off and put them back on free of charge. I feel they should because their independent roof inspector said my roof was good for another several years. Meanwhile, four months later and he’s being replaced. Very dissatisfied. . Trying to get in touch with Melissa. Our customer service representative is difficult.

1 year ago Edited February 1, 2023

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Reply from Evergreen Solar Solutions

Matthew, thank you for taking the time to speak with me, and for your feedback. Evergreen Solar Solutions is an authorized dealer for SunPower, but we have no control of their processes or the permitting timeframes. 2022 was an extremely frustrating year in the solar industry after Covid it caused permitting offices to be understaffed, backlogged, material delays and more. In addition, I am sorry about the reimbursements, I know it is frustrating that they took 4-6 weeks to process and arrive to you. As far as your roof, at the time of your site survey, your roof was given a green light to install. However, due to the delays and 2 hurricanes later your roof suffered some damages. I am glad we were able to discuss all of this on the phone and I thank you for your support and understanding. You have my contact information, please feel free to contact me if needed.

Feb. 17th, 2023

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Kenneth San José, SJ

I liked the salesman but he made a lot of promises that he didn't keep. I was told if I signed up the day he came that we would receive a set of pots and pans, a luxury knife set and a cutting board. I even repeated this to his boss when he got him on the phone. We did receive the pots and pans but that is all. When I asked him about it he told me that I wasn't eligible for the other gifts as only one of the 3 referrals that I gave him actually signed up for a solar system. I was not told that they all had to sign up to receive the gifts. I have no control over who signs up. I feel like I was misled. He also mentioned that I would be receiving a $1,000 bonus for the customer that did sign up. I sent him an email asking him when I could expect the check and I have yet to receive a response. In addition, our system was installed last month but is still not been activated. They have been back out many times and it still doesn't work. Gabriel called me for access on Monday but I am currently out of town and told him I would arrange for someone to meet him there. I have sent him 2 texts and left him a VM message and have yet to hear from him. I made my first payment on the system on January 1 and it is not yet working. I am not too impressed so far. Hopefully they will get it working soon.

1 year ago

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Reply from Evergreen Solar Solutions

Kenneth, thank you for letting me know that everything has been received, as promised. I am thankful for your patience, support and for your referral that will also be a clean energy family. Please feel free to contact me at anytime.

Feb. 17th, 2023

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DJ Sadler Boca Raton, FL

Great service. Very knowledgeable. Keep customer up to date.

1 year ago

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Reply from Evergreen Solar Solutions

DJ Sadler, Thank you so much for your review! We are so excited with your decision to GO SOLAR, and that you trusted Evergreen Solar Solutions with that very important choice. We appreciate your support and your business.

Mar. 3rd, 2023

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Tina Silvestro Miami, FL

Best customer service. They are always there and gets the answer quickly

1 year ago

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Reply from Evergreen Solar Solutions

Tina SilvestroThank you so much for your review! We are so excited with your decision to GO SOLAR, and that you trusted Evergreen Solar Solutions with that very important choice. We appreciate your support and your business.

Mar. 2nd, 2023

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Jennifer Ganther Miami, FL

They are a wonderland company to work with! Very courteous and professional!!

1 year ago

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Reply from Evergreen Solar Solutions

Jennifer GantherThank you so much for your review! We are so excited with your decision to GO SOLAR, and that you trusted Evergreen Solar Solutions with that very important choice. We appreciate your support and your business.

Feb. 28th, 2023

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Ernesto Guerrero Mexico City, CMX

Great company to get service from. Right on top of things and keeping you informed and posted. They always go above and beyond.

1 year ago

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Reply from Evergreen Solar Solutions

Ernesto GuerreroThank you so much for your review! We are so excited with your decision to GO SOLAR, and that you trusted Evergreen Solar Solutions with that very important choice. We appreciate your support and your business.

Mar. 2nd, 2023

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Paul Heirtzler Vero Beach, FL

Professional, thorough, kowkedgeable, personnable

1 year ago

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Reply from Evergreen Solar Solutions

Paul Heirtzler, Thank you so much for your review! We are so excited with your decision to GO SOLAR, and that you trusted Evergreen Solar Solutions with that very important choice. We appreciate your support and your business.

Mar. 6th, 2023

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Hallie Campos

Julie was very helpful during this process.

1 year ago

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Reply from Evergreen Solar Solutions

Hallie Campos, Thank you so much for your review! We are so excited with your decision to GO SOLAR, and that you trusted Evergreen Solar Solutions with that very important choice. We appreciate your support and your business.

Mar. 6th, 2023

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Andre Alexander West Palm Beach, FL

The company was very professional and accommodating the solar panels work very well. Highly recommend.

1 year ago

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Reply from Evergreen Solar Solutions

Andre Alexander, Thank you so much for your review! We are so excited with your decision to GO SOLAR, and that you trusted Evergreen Solar Solutions with that very important choice. We appreciate your support and your business. Janet

Apr. 20th, 2023

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Anibal resto FL

Billy R , he was very professional and explained very clear about solar panel. He did a good job

1 year ago

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Reply from Evergreen Solar Solutions

Thank you so much for your review! We are so excited with your decision to GO SOLAR, and that you trusted Evergreen Solar Solutions with that big decision. We appreciate your support and your business.[Janet ~Director of Sales Operations & Evergreen Solar Solutions]

Jan. 30th, 2023

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vanessa gutierrez Orlando, FL

Great customer service, always keeping me up to date with everything

1 year ago

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Reply from Evergreen Solar Solutions

Vanessa Gutierrez, Thank you so much for your review! We are so excited with your decision to GO SOLAR, and that you trusted Evergreen Solar Solutions with that very important choice. We appreciate your support and your business.

Mar. 1st, 2023

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Andrew St. Cloud, FL

Honest, and willing to spend the time to answer all my questions.

1 year ago

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Reply from Evergreen Solar Solutions

Thank you so much for your review! We are so excited with your decision to GO SOLAR, and that you trusted Evergreen Solar Solutions with that very important choice. We appreciate your support and your business.[Janet ~Director of Sales Operations & Evergreen Solar Solutions]

Feb. 8th, 2023

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Mary Wesley Chapel, FL

Very professionally company. No pressure to sign and did not oversell

1 year ago

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Reply from Evergreen Solar Solutions

Thank you so much for your review! We are so excited with your decision to GO SOLAR, and that you trusted Evergreen Solar Solutions with that big decision. We appreciate your support and your business.[Janet ~Director of Sales Operations & Evergreen Solar Solutions]

Jan. 25th, 2023

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Javier Vazquez

Great company. Stays with you throughout process

1 year ago

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Reply from Evergreen Solar Solutions

Javier Vazquez, Thank you so much for your review! We are so excited with your decision to GO SOLAR, and that you trusted Evergreen Solar Solutions with that very important choice. We appreciate your support and your business.

Mar. 3rd, 2023

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Thermon Welch Bradenton, FL

Professional, quality product, and reasonable price.

1 year ago

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Reply from Evergreen Solar Solutions

Thermon Welch, Thank you so much for your review! We are so excited with your decision to GO SOLAR, and that you trusted Evergreen Solar Solutions with that very important choice. We appreciate your support and your business.

Feb. 28th, 2023

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jay .nayee Apopka, FL

EXCELLENT INSTALLATION SERVICE AND CUSTOMER SERVICE

1 year ago

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Reply from Evergreen Solar Solutions

Thank you so much for your review! We are so excited with your decision to GO SOLAR, and that you trusted Evergreen Solar Solutions with that very important choice. We appreciate your support and your business.[Director of Sales Operations & Evergreen Solar Solutions]

Feb. 27th, 2023

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Kelly Campbell Tampa, FL

Erdwin G was very nice and professional.

1 year ago

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Reply from Evergreen Solar Solutions

Thank you so much for your review! We are so excited with your decision to GO SOLAR, and that you trusted Evergreen Solar Solutions with that very important choice. We appreciate your support and your business.[Janet ~Director of Sales Operations & Evergreen Solar Solutions]

Feb. 8th, 2023

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Femy Rose Cabanatan Davenport, FL

I was told my electric bill will be about 35 dollars but I haven't seen it lower than $85

1 year ago

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Reply from Evergreen Solar Solutions

Hi Femy, I have tried to contact you on several occasions without success. I wanted to review with you why you could be getting a power bill over the expected amount. One being that many people after getting solar tend to use more energy than they were prior to Solar. Another reason could be that some months you will use more energy than you are producing, but most you will use less and will receive credits that will offset the months when you need to rely on the utility company for anything over what your solar will produce. I would love to take a look at your bills and your systems production so I can be certain there are no issues with your system. We are a local family company that believe in putting our customers first and making sure they are happy with their purchase and with Evergreen Solar solutions. I left you my contact information, please call me at your earliest convenience to discuss further.

Feb. 17th, 2023

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Angela Port Saint Lucie, FL

Customer service. I started this process in April of 2021 and is still not completed. My emails are not replied.

1 year ago

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Reply from Evergreen Solar Solutions

Thank you for your willingness to rescore Evergreen Solar Solutions review. I appreciate it very much. I am so glad we were able to resolve your concerns and that you are now a Happy Evergreen customer. Please continue to reach out to me for any needs you may have.

Mar. 12th, 2023

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Julian Vazquez Pompano Beach, FL

Great company and very good subcontractors ready to help and assist.

1 year ago

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Reply from Evergreen Solar Solutions

Julian Vazquez, Thank you so much for your review! We are so excited with your decision to GO SOLAR, and that you trusted Evergreen Solar Solutions with that very important choice. We appreciate your support and your business. Janet

Apr. 12th, 2023

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Jimmy Keeley Zephyrhills, FL

Eedwin gave was great explained everything clearly thank you

1 year ago

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Reply from Evergreen Solar Solutions

Thank you so much for your review! We are so excited with your decision to GO SOLAR, and that you trusted Evergreen Solar Solutions with that very important choice. We appreciate your support and your business.[Janet ~Director of Sales Operations & Evergreen Solar Solutions]

Feb. 8th, 2023

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Matthews Thomas San Antonio, TX

Provided a good presenation on how solar will help climate change.

1 year ago

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Reply from Evergreen Solar Solutions

Matthews Thomas, Thank you so much for your review! We are so excited with your decision to GO SOLAR, and that you trusted Evergreen Solar Solutions with that very important choice. We appreciate your support and your business. Janet

Apr. 12th, 2023

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Chris Rupp Orlando, FL

System doesn't work, has been a major mistake so far.

1 year ago