Your Energy Solutions Logo

Your Energy Solutions

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96 User Reviews

6.4

Overall Score

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LAST UPDATED: June 22nd, 2022

Your Energy Solutions is a solar energy company that seeks to eliminate your electric bill by harnessing the power of the sun. Your Energy Solutions prides itself on helping customers save money (reducing or eliminating your electric bill plus the 26 percent federal tax credit), providing a reliable power source, and sustaining the environment with a renewable source of energy. Your Energy Solutions offers a variety of financing options to accommodate a variety of potential customers.

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The Good

  • 25-Year Warranty
  • Variety of Financing Options
  • Monitoring

25-Year Warranty

Your Energy Solutions offers customers peace of mind with 25-year guarantees on all features of the systems. Their Production Guarantee ensures that if the system fails to produce the amount of electricity promised, the company will make it right. The company's Workmanship Warranty (which is 2.5 times longer than the industry average) includes parts and labor for replacing or repairing the system and all penetrations made to the roof. Lastly, it includes all labor and associated with replacing solar panels or inverters that may malfunction for 25 years.

Variety of Financing Options

Customers can purchase their solar electric system with cash which offers the highest return on investment, shortest break-even time, maximum monthly energy savings, and full eligibility on rebates and tax credits. Financing is also offered and promoted as cost effective if your monthly electric bill is greater than $100/month. Leasing allows customers to rent the equipment for a typical term of 20 years and requires monthly payments.

Monitoring

Current and past production data and reports can be viewed online, on a tablet, or a smartphone using the website or mobile apps (available on both iTunes and Google Play). Panel level monitoring provides customers with details on how much energy is being harnessed through their solar panels. While users can view this data, Your Energy Solutions also monitors the data of all installed systems to notice irregularities and resolve issues. It also has a 5-star average rating on Yelp with more than 260 5-star customer reviews.

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The Bad

  • Limited Service Area
  • No NABCEP Certification

Limited Service Area

While Your Energy Solutions serves a broad section of California extending from the San Francisco Bay area to Southern California, its services are not available outside the state. That said, if interested customers do live outside Your Energy Solutions' service area, they are encouraged to contact the company anyway to see what solutions are available to them.

No NABCEP Certification

Your Energy Solutions is not NABCEP-certificed. The North American Board of Certified Energy Practitioners authors some of the most strenuous and well-respected solar installation certification programs in the country. While this is no indictment of the company's quality of service or expertise, the presence of an NABCEP certification can sometimes make the difference for customers comparing multiple solar providers.

 

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The Bottom Line

Your Energy Solutions has been serving customers in California since 2008, and has widely positive reviews on reputable review sites. Its website is detailed and helpful making it easy for customers to get a full understanding of what Your Energy Solutions offers as far as product, financing, and support. Customers are encouarged to read verified Your Energy Solutions reviews to see if this company is right for them.

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User Reviews

Star Rating

4.7

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96 Reviews

Review Breakdown

5 grade

71%

4 grade

23%

3 grade

4%

2 grade

1%

1 grade

0%

Sentiment Criteria

Value

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Quality

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Service

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Bryan Oakland, CA

Overall I had a very good experience with Your Energy Solutions. The sales team is very knowledgeable and answered multiple questions I had, did not feel pressured during the process. The insulation team was helpful and keep me updated on the entire process. There was some miscommunication on the actual installation date, and there was some additional cleanup they had to do around the installation but overall went smoothly. They surveyed the roof before the installation but when the installers came, they noted damage to the roof that needed to be repaired before they installed. Would've been nice for the surveyor to note the damage when he saw it. That delayed the insulation for a few weeks.

1 year ago

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Chris Karonovich Tracy, CA

I like energy solutions because they were able to come down to the price that I found was reasonable. I checked other solar companies and that's how I came up with what I thought was an acceptable price for the job. they also did what they said where they were going to do and when they were going to do it. their workers were neat clean and respectable. they're a great company

1 year ago

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Steven Pleasanton, CA

They have the choice of some of the best newest microinverters. I really appreciated that. I interviewed probably five different companies and I liked them because they are a local company. Other companies were out of state and contracted with people. They are not the cheapest but they have the best warranty. I had a problem with one of the inverters about a year in and they took care of it quickly.

1 year ago

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Romit Jadhwani Dublin, CA

Professional service and great pricing. The sales rep was patient to explain the details of different solar system installation options. We had a slight issue with the install for which I had to intervene but once resolved, it went smoothly.

1 year ago

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Ron Bass Martinez, CA

After getting bids from eight different firms, Your Energy Solutions came in with the second best price but the best equipment and guarantees. They installed the equipment efficiently and on time as promised. The company was great to work with.

1 year ago

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Timothy Antioch, CA

Installers were efficient and professional. They knew what they were doing and everything was installed properly. The inspectors were happy. The biggest problem I have had was with the project manager failed to look up permits on time so we lost three weeks but otherwise it was good. I was impressed with their operation.

1 year ago

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Stephen Oakland, CA

Generally customer service is pretty responsive. They seem like they know what they are doing. Everything is working alright so far. They put up a new roof at the same time they installed the new solar panels. My only slight complaint is it took a while to get the loan through to the roofing company so I had to wait a bit longer than I would have liked.

1 year ago

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Raghav Dublin, CA

The micro-inverter technology your energy solutions uses is definitely the latest and better than what their competitors are offering. I had heard about them from my neighbors. I was pleased that they completed what they promised and got it installed within a day.

1 year ago

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Marina Livermore, CA

Every once in a while some of the panels don’t give feedback and it would be nice if I had more information, nobody really told me how to operate it. I had to figure it out on my own. Installation was mostly okay. I asked them not to start before but they came early and started working on it so they could get the work done. They do provide the best value.

1 year ago

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Scott Melin Pleasanton, CA

Sales and installation process was great. Only issue was an error on the CAD drawings— the city rejected the final inspection due to the discrepancy. Seemed to take a while to get the drawings fixed and then another city inspection. Net the system was installed early Dec but I didn’t get my net metering going until March, which was disappointing.

1 year ago

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Stuart Stockton, CA

We were told with a $34,000 system we'd be able to turn our a/c down to 76 and still have excess electricity. The install went well but a year out and our true-up is over $800! We haven't increased our power usage and we still keep our a/c at 78/79… I have made phone calls and written several emails and gotten no answer for this discrepancy and now no responses at all. My friend's system out-performs mine. Disappointed with getting solar overall…

1 year ago

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Tsui Chern Cheah Walnut Creek, CA

From start to completion, company was responsive to all our questions and concerns. They project managed all 3rd party vendors on time and on budget. They arranged for all inspections seamlessly.

1 year ago

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Jozef Fremont, CA

We had a minor problem with the color of the roof not matching but that was corrected and everything else has gone smoothly. Everything has worked well. I would definitely recommend them.

1 year ago

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Chris Redwood City, CA

They have the lowest prices and they have been really responsive. I have had a couple of issues and they came out quickly and took care of it without any problems. It has been performing perfectly.

1 year ago

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Connie San Jose, CA

I enjoy being able to go online and see how the equipment is working. They kept us informed as we were installing it where we were in the process. Everything went smoothly and efficiently.

1 year ago

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Paulo San Ramon, CA

Easy to maintain, you can easily reach panels to clean which is good because they unfortunately get dusty easily. They work perfectly though. There have been no glitches. They work with your budget and accommodate you to make easy for the consumer to get the panels they need. I like they way they listen to the customer.

1 year ago

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Sumbal Dublin, CA

The thing I liked best about Your Energy Solutions was they are very helpful and very honest. They are very prompt. I haven’t had any problems with them. They are really good people.

1 year ago

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Brian Libow Alameda, CA

YES installed my solar panels quite a few years ago -- no problems. Went back to them for 2 Tesla Powerwall Batteries. A bit more expensive than other vendors but it was worth it, because just a few months after completion I have been notified that my SGIP rebate check is in the mail. Owner Jim was willing to alter the form contract in order to deal with my idiosyncracies. Pamela M took personal responsibility to shepherd my rebate application through the PG&E approval process, which is quite complicated. Project Manager Fabian G was exceptionally responsive during the whole process, and Daniel the head electrician provided great explanations and service as well. 5 stars.

1 year ago

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William Blaschko San Francisco, CA

I highly recommend Your Energy Solutions. I compared multiple companies and Y.E.S. had a much better price and a quicker installation timeline than the competition. I appreciated the fact that they have a long established track record of satisfied customers. Patrick was great at customizing my system to my needs. As the project proceeded Jessica and Pamela were always available to answer questions and make sure all of the coordination with the city permit office and PG&E got taken care of. The crew that came out to do the installation was professional and friendly. They listened to my ideas and put the components right where I wanted them. My home is now producing electricity right in line with the projections that they made in the original proposal.

1 year ago

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Victoria Khodorkovsky San Jose, CA

We just had the installation and inspection completed, and for this process I want to give the highest marks to the company and in particular to our project manager Jessica La F. I've never seen such accurate, timely and detailed handling in any of our previous home projects. Everything was very nicely and properly communicated, schedules were exact and work was done always in time. They immediately reacted on one small problem that arose during main electrical panel replacement. We are very happy with Jessica and with customer service overall. I will certainly recommend this company to others and give best recommendation!

1 year ago

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Reply from Your Energy Solutions

Thank you for your kind words Victoria! I'm so glad to hear that our project manager Jessica was able to make this process a positive experience for you and I will be sure to let her know how much we appreciate her hard work. It's always great when customers recognize the team members who help them through the process of getting their energy needs met, and it sounds like Jessica has been an excellent partner in doing just that. Thank you again for taking the time to share your thoughts with us!

Apr. 5th, 2021

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Noureddine Lalami Boardman, OR

From getting a quote to starting the process, Your Energy Solution made the process easy and problem free.

1 month ago

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Prasanna Venkitasamy Newark, CA

The experience with YES was excellent. The project manager, Jessica, was always on top of the things to get the project done quick and in effective manner.

1 year ago

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Rod Kiefer Livermore, CA

Your Energy Solutions is a great local company that can assist you with all of your energy needs from lighting, attic fans, whole house fans and solar systems.

1 year ago

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Alejandro Dublin, CA

I got the price I was looking for and it is local. The customer service is very attentive. They are great at follow up and giving information. It has been great so far.

1 year ago

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Justin Hayward, CA

The interface of the app I like. I like that I can go online and see the amount of electricity that is being generated. Customer service makes itself available and can answer questions that come up.

1 year ago

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Jean-Christophe Fremont, CA

The representative from Your Energy Solution was honest and transparent with the information I requested. They were good about following up and it has been working well.

1 year ago

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Toni Pleasant Hill, CA

Installation went smoothly and the equipment works as stated. I don’t like the design on my roof so that is a big negative. I paid extra to have nicer looking panels and they slip down the roof so I wasn’t happy with that.

1 year ago

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pat Powlesland Walnut Creek, CA

Franki E, contract manager, went the extra mile to get me the upgrade that will work for my solar system, and at a good price. I will only work with this company going forward, they now have my trust because they have my back

10 months ago

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Joe Oakland, CA

First off there pretty good company I pick them because of their yelp standing I got the top-of-the-line system which produces 7.7 KWh you better have all your ducks in a row meaning don’t let them sell you you sound them on what you want you’ll be able to cover the gap‘s when it comes to putting out money for a System get educated know what you want before you have them tell you what you want you’re better off that way far as follow up every company to stand a little criticism but overall they’re a good company I have recommended them to other people but people in the organization but if you don’t engage with these people you get what you put into it do your homework. Check out Home power magazine it helped me

4 years ago

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BY Union City, CA

Knowledgeable and excellent customer service. Great product and middle of road pricing. Highly recommend this company because they are there for you every step of the way.

1 year ago

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Mark San Jose, CA

No hassle installation. Workers arrived on time. Project manager always kept me in the loop. Transition from PG&E went smoothly.

1 year ago

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Michael Costello Pleasanton, CA

I felt like the representative knew what he was talking about. Wasn't pushy. Installers did a great job. Very little mess.

1 year ago

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Michael Tsang San Ramon, CA

They made the whole process from planning to installation so easy. They provided great customer service that other companies should strive for.

1 year ago

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Sompol Martinez, CA

So far everything seems to be working properly. I had meetings with other solar companies and your energy solutions was the best choice for me. They are very responsive.

1 year ago

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Anonymous Tracy, CA

Customer service usually send you an email if you have a question. I like that they are a local company and that it looks very good.

1 year ago

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Steve Fremont, CA

Customer support gets back to you really quickly. Within twenty four hours. They were also able to install it relatively fast.

1 year ago

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Prasad Pleasanton, CA

Both times I have had to deal with customer service it was a positive experience. They are competent and responsive and care about customers.

1 year ago

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Anonymous Los Altos, CA

The equipment is fine. The price is competitive. There wasn’t any issues with installation. I would have preferred if they follow up or checked in with me. They were pretty hands off once they had the money.

1 year ago

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Hong Dublin, CA

Everything has worked well so far but I wish they were more consistent with messaging with different people. I get inconsistent answers when I talk to different people.

1 year ago

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Anne Uruburu Walnut Creek, CA

Helpful, knowledgeable, responsive, and I am waiting for my next energy bill to see how much I am saving with a full month of solar.

1 year ago

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Apurva Pleasanton, CA

Great service, good communication. YES handles all our questions and needs professionally and timely!

1 year ago

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Andrew Rastetter Emeryville, CA

All of my early interactions through installation were extremely smooth but there were a few hickups while applying for net metering.

1 year ago

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Robert N American Canyon, CA

They have great customer service, very efficient, and very professional from the office to the installers.

1 year ago

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Josh Mahoney Albany, CA

Good execution and support. Showed up when they said they would, cleaned up, and so far generating the energy expected

1 year ago

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Dirk Baumann San Mateo, CA

They were always responsive to questions. They communicated very well and finished the job professionally.

1 year ago

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Adem Tracy, CA

Perfect installation. It is working well with no issues. There was a fix up but it was figured out and resolved no problem.

1 year ago

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Mauricio Danville, CA

Your energy is really professional and helpful guiding you through the process. There were no problems with the installation. We are happy with them.

1 year ago

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Tim Sunnyvale, CA

I am pretty satisfied. It is the best service and value for the products. Most of my questions address the phone today.

1 year ago

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Barbara Santa Clara, CA

Installation went as planned. It went really well. The panels seem to be providing the power that was expected.

1 year ago

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Madan Sudhindra Fremont, CA

Responsive customer service. Took time to answer all our questions, handled all the paperwork for interconnection

1 year ago

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