Tesla Logo
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LAST UPDATED: September 7th, 2022

Tesla is a household brand name in the United States. Well-known for its electric vehicles, Tesla also makes a proprietary solar battery, Tesla Powerwall, and installs solar panels and solar roofs. This begs the question: Does Tesla Solar live up to Tesla’s reputation with EVs?

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The Good

  • Virtual Resources 
  • Price-Match Guarantee 
  • Company Longevity   

Virtual Resources 

Tesla provides a superior online solar shopping experience compared to other solar company websites. 

The biggest difference is that Tesla will give you an immediate quote estimate when you input your address, average electric bill, and home square footage. You can see what you’d pay monthly if you’re financing the investment rather than paying upfront. Most companies will not give you even a ballpark figure until you’ve met with a representative. 

Keep in mind that your automatically generated Tesla quote includes installation but excludes sales tax. 

In addition to the solar quote calculator, the Tesla website showcases helpful photos and videos that illustrate the products' apperance and function. 

Price-Match Guarantee 

If price is a major factor in your solar decision, you’ll appreciate Tesla’s price match guarantee. On a price per watt basis, Tesla will match a competing solar system quote, provided it meets these (among other) criteria: 

  • Quote was given in the past 14 days
  • Quote includes permit and installation costs and can’t include discounts 
  • System is of comparable size
  • System includes an inverter
  • System has a minimum 10-year warranty 

This guarantee is subject to end at any time at the discretion of the company. 

Company Longevity 

The solar industry includes thousands of companies nationwide — companies of varying sizes and number of years in the industry. One concern with having so many different players is that, realistically, they’re not all going to be around for the long haul. When you install solar, you want to choose a company that will be around for the full 10–25 years of the workmanship warranty advertised. 

Founded in 2003, Tesla has been innovating in clear energy products for nearly two decades and feels like a safe bet for solar. 

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The Bad

  • Consultation Fee
  • Needs Customer Reviews 

Consultation Fee

After you obtain a quote online, you’ll be assigned a sales representative who reaches out over the phone and can answer any questions you may have. 

To take the next step beyond the automated quote and phone conversation, you’ll need to pay about $250 (depending on the size and expected cost of your system) to begin the process of a Virtual Home Assessment. This assessment includes high-resolution aerial and satellite imagery used to create your home’s solar design. 

You’ll have a video consultation with an advisor in which you view your home through the aerial photos, go over the installation process, and address any questions. 

This for-cost consultation differs from many other solar companies. Most local solar companies won’t charge you for in-depth conversations and consultations prior to scheduling an installation. 

All of this being said, the fee is refundable up until you approve your design plan, at which point the fee is nonrefundable whether or not you pursue installation. 

Needs Customer Reviews 

For a true reputation analysis and in order to gauge overall customer satisfaction with Tesla, we need a repository of reviews from consumers who have worked with Tesla.

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The Bottom Line

Tesla shines with an especially helpful website, including an interactive chat, automated quote generator, and plenty of educational resources. 

Tesla-brand panels, inverters, and Powerwall solar battery storage are top-notch in aesthetics and have a reputation for being reliable. Solar roofing is also an option unique to Tesla. 

And while complete state coverage is unclear, Tesla boasts nationwide solar delivery. 

Our primary unanswered question remains the quality of customer service, including any local, in-person support offered. If you’ve gone solar with Tesla, please consider leaving your review below. 

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