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SunPower

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8.5

Overall Score

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David Ballerini Bethany, CT

The installation process was very quick and effortless, and my electric bill has remained nine dollars and sixty two cents for the entire year.

3 years ago

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Angela Katy, TX

I like that the panels are manufactured in countries that have high standards and part of it is being manufactured here in the U. S.

3 years ago

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Christine Brooklyn, NY

Whenever I call customer support even if it's the wrong person they try to help me and I usually get a positive response.

3 years ago

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Rose Homosassa, FL

They kept me informed, they were there when they said they were going to be and they did a good job and they followed up.

3 years ago

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Steven Valley Springs, CA

Insalation went very quickly and smoothly with no issues. Everything looks very professional. It's been operating very well.

3 years ago

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Tim Bartlett, TX

Insulation went good other than a little mishap. When they were in the attic they kind of pushed down on my back porch panels but other than that everything went pretty good.

3 years ago

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Steven Lake Havasu City, AZ

I'm really pleased with it because SunPower knew what they were doing. The insulation went perfectly very fast and professional.

3 years ago

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Sharon Los Angeles, CA

I thought they did a good job of installing but understanding how my meter works and things like that I maybe could have used a little more support.

3 years ago

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Michael Lincoln, CA

They have performed as promised. Product seems to be performing as stated. Installation crew on-time and cleaned up nicely.

3 years ago

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James Straus

Best product, Best install & service. Best guaranty. Total 25 end to end warranty. Look closely others do not come close.

3 years ago Edited January 10, 2024

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Frank Gossett Fresno, CA

easy to work with, did what they said they do, help me understand how I could follow the production and see production and usage side by side

3 years ago

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Ken Walker Pahrump, NV

From 1st contact to the all the phone contacts to the workers for placement it's been a fantastic trip Looking see what is coming down the road

3 years ago

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Oscar Haro Chico, CA

Their team was excellent and great to work with during the entire process from initial interest through to installation and powering up to the grid.

3 years ago

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Edward J Vignone Sr San Clemente, CA

They described the system and the installation process, installed the system as described, in a minimum time, at a reasonable cost.

3 years ago

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star star star star star

Steve and Helene Schmitz Bainbridge Island, WA

Every aspect of our experience has been exceptional. From initial orientation to final checkout after solar panels were installed was exceptional.

3 years ago

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star star star star star

Kerrie Otis Wellfleet, MA

They were very professional with the install and then explaining the system. When I've had further questions Desiree has always been there to help.

3 years ago

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Mary W. Manchaca, TX

The panels were put up on time and they look nice. No conduit over the roof. the price was right and customer service is awesome.

3 years ago

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Alyse Leilua Corona, CA

SunPower was fast with installation. They have a great product that produces the amount of energy they promised And very reliable

3 years ago

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Eric in Wellfleet, MA Wellfleet, MA

Excellent service from E2 Solar who planned and installed the system exactly as planned. System performance exceeds expectation.

3 years ago

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Gregory Cowan Rockford, MI

Wonderful company to work with. Very responsive and make you feel like they care. I would like to expand the system though.

3 years ago

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star star star star star

kenneth neal Humble, TX

Professionalism, service and quality shown from the beginnings starting with Crystal R. and followed up by all the folks at Freedom Solar.

3 years ago

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Roxy Fresno, CA

Sales person was great, love the installment went great, looks great. however I really wish they would offer cleaning for free since were paying so much

3 years ago

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John

This company has been very responsive. The installers did everything in less than an afternoon! I've had no problems with the system at all.

3 years ago

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Carol

Recently, my panels have become disconnected from my phone apps, so I've had to do some troubleshooting to solve the problem and get those reestablished.

3 years ago

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Alf

We worked with a great customer service representative. The installation process went smoothly, and we haven't had any problems with the system.

3 years ago

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Joe

I've never had an issue with their customer service team. The installation went really good, and took about four to five days.

3 years ago

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Georgeanne E. Bonifanti

Easy to understand the monthly summary, seems to do what I thought it would do, I have no experience with any other solar company.

3 years ago

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star star star star star

Pat Tirschfield

They were very professional and always left my property after every days work. I am extremely happy with my solar installation,

3 years ago

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Jack Farina

Great company, very professional, clean and neat when doing the install. Plus the panels they use are top notch and the best in the industry

3 years ago

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star star star star star

Lisa Williams

California solar electric sold me my Sunpower panels. I love when I get my PG&E statement and it say $14.00 and my true up is $0.00

3 years ago

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star star star star star

shanti Kolla

Truly happy with the performance and their follow up with details in making customer feel comfortable throughout the process...

3 years ago

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Mark Sims

They were very knowledgable, proactive, responsive and helpful. One of the best customer experiences I've had in a long time.

3 years ago

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Rebecca Buscanera

Awesome company. Communicated with us throughout the entire project. There were no surprises. Very professional and knowledgeable company.

3 years ago

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Jesse Sellona

From reading independent online reviews, prior customer reviews, and the interaction throughout the entire process from beginning to end was awesome.

3 years ago

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Aaron

Excellent service before, during and after installation. Our salesperson was not pushy and has continued to give us information.

3 years ago

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Hillary Whiteside

They provided what they promised. They were not over the top when it came to sales pitch. They don't have to be with strong products like they have.

3 years ago

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George

Quality,service, and honesty. From the start with Mr. P to the follow up and nice gift package everything was very professional.

3 years ago

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Clint Nelissen

Excellent service all the way through. It is hard to find contractors that don't disappoint in some way, and these guys are a rare exception.

3 years ago

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Dari Ramirez

Listen to customer trying to help figure out the discrepancy on readings. They kept trying to resolve and eventually did.

3 years ago

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Bavender

For almost everything - they have been great. We are still having trouble solving the issue of sending data from our home system to SunPower for the "monthly report".

3 years ago

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Andrew

Delivered on what they promised, when they promised. Constant contact between project manager and myself kept me in the loop

3 years ago

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star star star star star

James

Great product. Everything has been very easy, no confusion. If there's any problems or questions, they're easily resolved

3 years ago

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Jack G

Service is fine however, took awhile to get into and understand how to read meters and additionally, takes some time to receive your rebate check/credit card.

3 years ago

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Joe

Service, quality of product, response to inquiries. Excellent customer experience. Panels are performing as advertised.

3 years ago

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Marvin LeRoy

Easy to work with and knowledgeable. Adhere to their time lines and reassured by city inspector that this is a good company.

3 years ago

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Kathy O Allentown, PA

In the year I have had the panels I have had no problems and lower electric bills. I enjoy watching what is generated each day.

3 years ago

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Robert Salinas Porterville, CA

Excellent product and service very well explained great friendly professional install team. Product is as advertised works great!!

3 years ago

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Kitty Occhino Palm Desert, CA

Great investment on my electric bill. Want to conserve energy. Two of my neighbors showed me $12.00 monthly electric bills. Wow what a difference.

3 years ago

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Karen R. Goleta, CA

The solar panels seem to be working as expected. I like being able to view online reports on the energy being generated using the SunPower app.

3 years ago

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Kiran Patel Indian Wells, CA

Excellent initial sales process and installation by dealer Renova. Very poor response and problem not corrected after 3 weeks... system production has dropped 50%

3 years ago