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Founded in 1985, SunPower Corporation is a solar company that prides itself on delivering reliable energy and long-term peace of mind for homeowners and businesses. The company is a pioneer in the industry and currently holds more than 500 U.S. patents for solar technology.

SunPower is known for its top-quality and high-efficiency solar panels that generate more power than conventional solar technologies. SunPower Panels have an attractive appearance and come in a few different size and wattage options to help both residential and commercial consumers get started with renewable energy. The majority of SunPower installations are completed by its expansive network of certified dealers.

Keep reading to discover The Good, The Bad, and The Bottom Line about SunPower, and check out SunPower reviews from real customers.

The Good

  • Purchase, Lease, and Loan Options Available
  • High Efficiency Panels
  • Industry-Leading Solar Panel Energy Production
  • Attractive Appearance
  • SunPower SunVault Battery Storage
  • Monitoring
  • Industry-Leading Warranties

Purchase, Lease, and Loan Options Available

SunPower offers three different payment options for customers to choose from: solar leasing, purchasing with cash, and financing with a loan.

With the lease option, SunPower Capital owns the system and the customer effectively rents the system via monthly payments. The lease comes with a 25-year performance guarantee, as well as easy options in case the customer needs to transfer the lease.

SunPower also offers outright purchase and financing options for customers interested in the tax credits and other incentives that supplement the benefits of solar power ownership. Loan terms for solar systems typically range from 5 to 25 years and do not have any prepayment penalties attached.

The cost of a SunPower solar system ultimately depends on several factors, including current energy usage, available amount of unshaded roof space, the local utility’s net metering policy, and other factors. The easiest way to learn exactly how much solar will cost you is to obtain a free quote from SunPower.

High Efficiency Panels

SunPower has been on the cutting edge of solar technology for more than 30 years. Consequently, the company excels when it comes to innovation and design of solar equipment, enabling customers to be confident that they will have the highest-quality solar products expertly installed on their homes.

In fact, SunPower provides the highest-efficiency solar panels you can buy today. The company's panels’ solar cells are made of anti-reflective glass and coated with anti-reflective film for optimum durability and to ensure that they capture as much sunlight as possible. 

Industry-Leading Solar Panel Energy Production

SunPower's X-Series solar panels excel in terms of power generation and deliver 44 percent more energy per watt than competitive products. This means that SunPower can provide more clean power for its customers' homes with fewer solar panels.

SunPower panels also boast 75 percent more energy per watt than conventional solar panels, meaning that an investment in a SunPower system pays off significantly more in the long run.

In addition, SunPower panels maintain their energy production much better than conventional panels in partially shaded conditions, making them a better rooftop solar option for customers who live in a cloudy region or an often shady area.

Attractive Appearance

In addition to being highly efficient, SunPower panels are uniquely attractive and aesthetically pleasing. While many other companies in the solar industry offer traditional blue photovoltaic panels with bright, visible frames and mounting hardware, SunPower's panels are all black, and their mounting system sleek and nearly invisible, blending in better with the rooftop on most homes.

SunPower SunVault Battery Storage

SunPower recently introduced SunVault™ storage — a powerful and sleek residential storage solution that pairs with SunPower Equinox®, the company’s premier residential solar power system. Once widely available, SunPower panels that are installed with SunVault storage will allow customers to have ready access to electricity even in the event of a power outage.

Monitoring

Monitoring of system status and performance is extremely important for customers who want to see how much energy the panels on their roof are producing —currently, as well as historically — and ensure that everything is operating as it should.

SunPower provides a helpful, convenient app for customers to do just that. The app provides important system information such as power output, estimated savings, energy production over time, and the environmental impact of the energy generated by the system.  All of this system information is easily viewed on a smartphone. 

SunPower systems also include a consumption monitoring kit, which is installed if the homeowner’s site is compatible. With consumption monitoring, homeowners can view current and historical energy usage, and the SunPower app provides more in-depth information about their energy profile. 

Industry-Leading Warranties

SunPower offers multiple warranties to protect its customers' solar energy systems, including a 25-year Complete Confidence product warranty, which covers the equipment itself, and a 25-year workmanship warranty, which covers the labor and installation. The clean energy company also offers a 25-year performance warranty, which covers the customer in the event that their solar modules underperform in terms of energy production and output.

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The Bad

  • No PPAs for Non-Commerical Buyers
  • Customer Service Complaints

No PPAs for Non-Commercial Buyers

Many customers may be interested in obtaining a SunPower module through a Power Purchase Agreement (PPA) because this payment method typically includes some kind of $0 down option, which eliminates a barrier to entry for them to go solar.

Unfortunately, SunPower only offers PPAs to commercial customers; however, the company's solar lease option can provide immediate financial benefits (and at a flat rate) to customers.

Customer Service Complaints

Some users on our site have provided negative feedback with regard to SunPower's customer service. Common complaints include difficulty to reach a representative, delays in returning phone calls and inability to resolve issues.

The Bottom Line

SunPower offers a number of payment options, the most efficient solar panels in the industry, state-of-the-art monitoring for its customers, and a 25-year workmanship and product warranty. 

While the company does not offer PPAs to residential customers, its lease program is a cost-effective alternative to outright purchase. The company leverages its dealer network to perform most of its installations, which in some cases can make it confusing for customers to know who to contact if there is an issue; however, these dealers are SunPower-trained and -certified, so customers should experience consistently high-quality regardless of service area or SunPower dealer.

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User Reviews

Star Rating

4.3
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1,387 Reviews

Review Breakdown

5 star
71%
4 star
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3 star
3%
2 star
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1 star
12%

Sentiment Criteria

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Siaki and Donna Fa'ainuinu

September 16th, 2020 DETAILS arrow_drop_down
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Hats off to Michael F, great sales rep. - great response time - very knowledgeable. SunPower Eco Solar - great company! They worked efficiently to ensure us that the total system would be completely installed before the end of 2019. Great communication from the office admin. secretary, Colleen. Workers did a great job! They took care of putting away everything and cleaning up all the rubbish too! Installation workers as well as the office staff were so respectful and willing to help with our concerns and questions.

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Randy Rush

September 16th, 2020 DETAILS arrow_drop_down
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Good company to work with.great work and very timely.

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Henwaypub

September 16th, 2020 DETAILS arrow_drop_down
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Quality product, stability, great service

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Luis

September 16th, 2020 DETAILS arrow_drop_down
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Very happy w Sunpower Solar Panel power production.

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Heather Tomm

September 16th, 2020 DETAILS arrow_drop_down
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They resolved any question and responded quickly and resolved my questions

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Debbie S

September 16th, 2020 DETAILS arrow_drop_down
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Easy to use app to understand the solar power.

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James

September 16th, 2020 DETAILS arrow_drop_down
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Great product. Everything has been very easy, no confusion. If there's any problems or questions, they're easily resolved

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J Paquette

September 16th, 2020 DETAILS arrow_drop_down
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Extremely pleasant experience! I would recommend them to everyone

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Dean

September 16th, 2020 DETAILS arrow_drop_down
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Quality of work, price and final result.

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Rosemary

September 16th, 2020 DETAILS arrow_drop_down
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Only had system one year and have not had to pay one electric bill!

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Anonymous

September 16th, 2020 DETAILS arrow_drop_down
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Everyone was professional and there was a plan for each step and we were advised prior to any actions taking place so we understood the process every step of the way.

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Sunny

September 16th, 2020 DETAILS arrow_drop_down
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Everything is working well. Electric bill reflects savings that we were told we'd receive.

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Andrew

September 16th, 2020 DETAILS arrow_drop_down
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Delivered on what they promised, when they promised. Constant contact between project manager and myself kept me in the loop

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Aaron

September 16th, 2020 DETAILS arrow_drop_down
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I interviewed about five different solar companies in Southern California. Sun Power was honest and offered the best product in the industry. I did my homework and they were everything I hoped for. Without question, Sun Power is the best solar company in Southern California

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Ronson

September 16th, 2020 DETAILS arrow_drop_down
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Great solutions and great experience and better than any other option out there

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Margaret Woodard.

September 16th, 2020 DETAILS arrow_drop_down
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They are great. They help me when I have questions and if I have a problem.

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Susan Rutkowski

September 16th, 2020 DETAILS arrow_drop_down
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Quality, reputation and excellent service

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Matt

September 16th, 2020 DETAILS arrow_drop_down
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Good product, good people, competitive pricing.

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Robert Laverty, HES Solar

September 16th, 2020 DETAILS arrow_drop_down
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They produce very well and everything from beginning to end and continuing as been top notch service.

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Darren M

September 16th, 2020 DETAILS arrow_drop_down
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Just a good product. Look good, efficient longlived

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TT

September 16th, 2020 DETAILS arrow_drop_down
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Excellent product and incredible installers.

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Franz Scholz and Roger Meza

September 16th, 2020 DETAILS arrow_drop_down
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Professional sales, service, installation and follow up

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James Babcock

September 16th, 2020 DETAILS arrow_drop_down
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Prompt installation good product.. however still waiting for rebate

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Robin Moran

September 16th, 2020 DETAILS arrow_drop_down
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Evelina was excellent as was your tech support previously!

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Joe

September 16th, 2020 DETAILS arrow_drop_down
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Service, quality of product, response to inquiries. Excellent customer experience. Panels are performing as advertised.

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Marvin LeRoy

September 16th, 2020 DETAILS arrow_drop_down
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Easy to work with and knowledgeable. Adhere to their time lines and reassured by city inspector that this is a good company.

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Hector O.

September 16th, 2020 DETAILS arrow_drop_down
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Great customer service and very honest. Upgraded our original system and are super pleased once again.

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Jake Riley

September 16th, 2020 DETAILS arrow_drop_down
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Delivered on every promise they made. Friendly and Helpful staff. The Product looks good and has performed great.

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John

September 10th, 2020 Auburn, IN

I was having trouble accessing my monitoring system. I called SunPower and Sandra answered the call. She was very polite, understanding,professional and knowledgeable. She walked me through the steps to recover my account access.She was very patient with me, as I'm not very knowledgeable of computers. This experience wasn't stressful, it was very pleasant thanks to her. I would hope that if anyone has question or problem that they would be assisted by her.

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Stephen Auer

September 9th, 2020 Los Angeles, CA DETAILS arrow_drop_down
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The company is very responsive when issues arise. Once the work is completed, there is excellent follow- up to ensure the issues have been resolved and the customer (me) is satisfied.

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Sunshine Mattison

September 4th, 2020 Palm Desert, CA DETAILS arrow_drop_down
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We just moved into a home with solar panels. We took over the lease. I have no idea how to manage my consumption of energy. A very professional woman named Yellow provided me with a great client experience. Yellow was able to explain my electric bill, how the panels work and finally how to use the dashboard to make an educated decision on when I would run all my appliances. Yellow helped to make sure I could understand all of these things and talked with me till I was comfortable in my newly gained knowledge on SunPower solar panels. Yellow, thank you so much for your stellar approach and teaching skills. The education you gave me has put me at ease. You are amazing !!!

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California Solar Electric Company, Michael Burnstein

September 1st, 2020 Grass Valley, CA DETAILS arrow_drop_down
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sunPower put in what we needed for our home. It's efficient and is working just to our satisfaction and the crew was incredibly courteous and knowledgeable.

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Conservative

September 1st, 2020 Penn Valley, CA DETAILS arrow_drop_down
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I wish the app was more real time rather than 2-3 hrs behind

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Dalesincal

September 1st, 2020 Concord, CA DETAILS arrow_drop_down
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Great product, service and installation slow or poor responses.

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Dave M

September 1st, 2020 Kihei, HI DETAILS arrow_drop_down
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Entire process went smoothly and got what we paid for on timely manner.

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Dennis

September 1st, 2020 Winchester, IL DETAILS arrow_drop_down
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Easy to work with, great product, and customer service

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Pat

September 1st, 2020 Escondido, CA DETAILS arrow_drop_down
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Would like to have an app where I'm able to see the amount of energy our family is using compared to what we are producing

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Robert Salinas

September 1st, 2020 Porterville, CA DETAILS arrow_drop_down
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Excellent product and service very well explained great friendly professional install team. Product is as advertised works great!!

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Wade Bishop And Nicole

September 1st, 2020 Covina, CA DETAILS arrow_drop_down
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excellent products and services all the installation teams are professionals and delicate for them jobs.

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Hjay

September 1st, 2020 Poway, CA DETAILS arrow_drop_down
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after 1 year with SunPower panels everything is as stated when I started

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Craig K

September 1st, 2020 Peoria, IL DETAILS arrow_drop_down
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Best product, best warranty, great service!

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Glenn Rossman

September 1st, 2020 Poway, CA DETAILS arrow_drop_down
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Very professional, thoughtful advice and excellent products and service

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David

September 1st, 2020 Irvine, CA DETAILS arrow_drop_down
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Good looking install, efficient operation, competent personnel

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Jen

September 1st, 2020 San Diego, CA DETAILS arrow_drop_down
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Excellent customer service and professional but O would have liked to have been informed about the issue with having to pay for Lein Removals on the solar every time I refinance on the Solar

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Anonymous

September 1st, 2020 San Jose, CA DETAILS arrow_drop_down
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Poor communication, poor quality of work.

SunPower Logo

Reply from SunPower

Sep 02, 2020

Hello Anonymous poster, we would appreciate an opportunity to address your concerns. Please send us a direct message with your contact information so that we may have an escalation specialist contact you.

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Sunuser

September 1st, 2020 Rosharon, TX DETAILS arrow_drop_down
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They are that good. The work is clean , looks great. Hadn't had it one year yet but so far so good. I have the Sunpower 415 watt system. Panels come with inverter built onto back of panels. Pretty cool to know that i have the same panels that powered the solar plane. To sum it up , Sunpower is just kick ass. The team for installation was from Freedom Solar. Go look them up, then go look at the work they have done. ( MIC drops ) The End

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Mark Milburn

September 1st, 2020 Livermore, CA DETAILS arrow_drop_down
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They provided a great product, and did what they said they would do.

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Pete Sauer

September 1st, 2020 Urbana, IL DETAILS arrow_drop_down
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The panels work well and I like the phone inerface.

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Mary Anne Mueller

September 1st, 2020 Mount Prospect, IL DETAILS arrow_drop_down
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I love my solar panels. I am saving big money on my electric bill!

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Peloton Riders

September 1st, 2020 Santee, CA DETAILS arrow_drop_down
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Service has been good just wish we had more panels