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SunPower Reviews

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8.3

Overall Score

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Kathleen Nuzzolese Fresno, CA

The solar panels are performing better than expected. So far, no true up.

2 years ago

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Reply from SunPower

It is wonderful to see that the panels have exceeded your expectations. We hope that you continue to save money on your electric bill. If there are any issues, please feel free to contact us. Thank you for providing us with great feedback.

Jan. 12th, 2022

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Kate carter Santa Barbara, CA

3 weeks after the install, half of our panels hve been down and we had had no assistance

2 years ago

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Reply from SunPower

Hi Kate, thanks for leaving a review. We apologize for the experience you had with the new panels that were installed. When you have a moment, please provide us with your account details. So, a case can be opened regarding the issue.

Jan. 5th, 2022

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Barth Bazyluk West Harrison, NY

Great customer service. Quick and efficient installation process.

2 years ago

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Reply from SunPower

Barth, we are thrilled to see how satisfied you are with the installation process. We sincerely appreciate the feedback and couldn't be happier with this glowing review. Thank you so much for choosing SunPower and helping us change the way the world is powered.

Jan. 5th, 2022

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Jack Falmouth, MA

Seemless installation and better than expected output and results

2 years ago

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Reply from SunPower

Jack, we are so pleased that your installation went seamlessly. It's terrific that your SunPower system has been able to exceed your expectations. We sincerely appreciate the feedback and couldn't be happier with this glowing review. Thank you so much for choosing SunPower and helping us change the way the world is powered.

Jan. 5th, 2022

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Gina Gonzalez Fresno, CA

Workers very friendly & informative. Office staff wonderful.

2 years ago

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Reply from SunPower

Thanks for the kind words, Gina. We are delighted to see that our staff treated and provided you with excellent service. Reach to us if there is anything we can assist with down the line.

Jan. 5th, 2022

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Dave Harber Louisville, CO

Smooth process and the panels are working flawlessly one year in.

2 years ago

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Reply from SunPower

We are delighted to hear the panels are working flawlessly, Dave. It is always a pleasure seeing clients happy and confident with their results in choosing SunPower. Thanks for helping us change how our world is powered!

Dec. 30th, 2021

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Harlan Nelson North Las Vegas, NV

the Panel are made with solid backing and the Mico inverter on the Panels

2 years ago

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Reply from SunPower

We love our SunPower panels and hope that you will as well! Please reach out to us with any questions. Thank you for helping us change the way our world is powered!

Dec. 30th, 2021

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Keith Olson Salt Lake City, UT

Easy to work with, easy to work with, easy to work with, easy to work with

2 years ago

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Reply from SunPower

We are thrilled that we could meet your standards! It brings us joy to see customers satisfied with their transition to solar. Don't hesitate to reach out in the future with any questions or concerns. We sincerely appreciate the feedback and thank you for helping us change the way our world is powered!

Dec. 30th, 2021

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star star star star star

Larry Congdon Bakersfield, CA

Excellent system. Installed in 2 days. Operational within 3 weeks.

2 years ago

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Reply from SunPower

Larry, we are thrilled to see how satisfied you are with your SunPower system. We sincerely appreciate the feedback. Thank you so much for choosing SunPower and helping us change the way the world is powered.

Dec. 30th, 2021

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Eric Plainville, CT

Still early, but so far my electric bill went from 350+ to 24 in november

2 years ago

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Reply from SunPower

We are delighted to hear of your savings, Eric. Thank you so much for choosing SunPower and helping us change the way the world is powered.

Dec. 30th, 2021

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star star star star star

Gene Knowles Surprise, AZ

Fast installation with knowledgeable people. Good communications.

2 years ago

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Reply from SunPower

Gene, we appreciate the review and feedback. We loved reading about your quick and informative experience. Thank you for helping us change the way our world is powered!

Dec. 30th, 2021

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Paul W-G Napa, CA

Excellent customer service. Very responsive to phone calls and questions.

2 years ago

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Reply from SunPower

Paul, we really appreciate your kind review and feedback. It means a lot to read about your experience as we take great pride in our customer service. Thank you for helping us change the way our world is powered!

Dec. 30th, 2021

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Stephan R Silen San Anselmo, CA

They did exceptional work even though it took them longer than expected

2 years ago

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Reply from SunPower

Stephen, we really appreciate the feedback and are also delighted to hear about the exceptional work. Thank you for helping us change the way our world is powered!

Dec. 30th, 2021

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Tom Lancaster, CA

Chose them because of the quality of their solar panels. They are efficient.

2 years ago

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Reply from SunPower

Glad to hear we have met your expectations, Tom. Thank you for helping us change the way our world is powered!

Dec. 17th, 2021

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Robert North Babylon, NY

Installation was very good. They were very professional. It was done extremely well.

2 years ago

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Reply from SunPower

We are so thrilled to see how satisfied you are with the installation process, Robert. We sincerely appreciate the feedback and couldn't be happier with this glowing review. Thank you so much for choosing SunPower and helping us change the way the world is powered.

Dec. 17th, 2021

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Calvin South Windsor, CT

My experience was right and very good. It is working the way it is supposed to.

2 years ago

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Reply from SunPower

We are so happy you are satisfied with your SunPower experience, Calvin. Please reach out to us in the future with any questions you may have. Thanks for helping us change how our world is powered!

Dec. 17th, 2021

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Marlon Oakdale, CA

Good follow through form customer service. It is a great product. It is simple.

2 years ago

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Reply from SunPower

Thanks for taking the time to post a review for us, Marlon. Here at SunPower, we stand behind our product and customer service. We are always here to listen and assist and just a call, message, or email away. Thank you again for helping us change the way our world is powered.

Dec. 17th, 2021

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Diana Larsen

It has helped me save energy which helps the planet and my bill.

2 years ago Edited January 10, 2024

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Reply from SunPower

We sincerely the feedback and review, Diana. Thank you for helping us change the way our world is powered!

Dec. 7th, 2021

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Greg Fowler Bakersfield, CA

The employees we worked with are courteous and knowledgeable

2 years ago

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Reply from SunPower

We are so delighted to hear about your experience, Greg. Let us know if you have any questions or concerns. Thank you for helping us change the way our world is powered!

Dec. 7th, 2021

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Scott moore Mohawk, NY

Any issues we had along the way were takin care of immediately.

2 years ago

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Reply from SunPower

That is wonderful to read, Scott. Thank you so much for taking the time to leave this review and for helping us change the way our world is powered!

Dec. 7th, 2021

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Michael Daniel Lemoore, CA

Great customer service and a amazing system. Always there when you need them

2 years ago

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Reply from SunPower

Hi Micheal, we are delighted to see you satisfied with our service and product. Thank you for the kind words it brought us joy reading your feedback. Please don't hesitate to reach out if there is anything we can assist with in the future. Our team is always ready to help.

Nov. 29th, 2021

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Jeff Sobczak Elk Grove Village, IL

Zero problems or glitches. Working perfectly since being install

2 years ago

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Reply from SunPower

Hi Jeff, thanks for posting a review. We are happy to see that you're enjoying your system. Feel free to contact our support team if there are any inquiries we can help you out with it later on.

Nov. 29th, 2021

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Jay Greenblatt Merrick, NY

Great service and support. We simply had a great experience with this company

2 years ago

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Reply from SunPower

Hi Jay, thanks for the feedback. We pride ourselves on the service and support we provide to our customers. It's great to see that you had a wonderful experience with it. Please don't hesitate to reach out for further assistance on anything in the future.

Nov. 29th, 2021

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John Huynh Nguyen Fountain Valley, CA

professional, pro-active, commitment, friendly manner, care about customer.

2 years ago

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Reply from SunPower

Hi John, thanks for posting a review. We are delighted to see that you had such an amazing experience with us. Please contact us if there are any questions or concerns we can address in the future.

Nov. 29th, 2021

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J. Robert Chang Burlingame, CA

Well organized workflow with highly attentive project manager.

2 years ago

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Reply from SunPower

Hi Robert, thank you for the kind words. We hope you enjoy your system and save lots of money. Please reach out to us if there is anything we can help you with in the future. Thanks again!

Nov. 22nd, 2021

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Angel Jose Concepcion

Excellent panel, excellent service, good communication

2 years ago Edited January 10, 2024

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Reply from SunPower

Hi Angel, thanks for leaving a review. We are happy to see that you had a great experience with the installer and your system is set up. Please contact us anytime if there is anything we can help you with in the future.

Nov. 22nd, 2021

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Rolando San Diego, CA

Every time I call for support, they give me an answer right away. They have done a great job.

2 years ago

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Reply from SunPower

Rolando, we are so honored to support you! It is always a pleasure seeing clients happy and confident with their results in choosing SunPower. Please reach out in the future with any further questions that may arise or any additional feedback.

Nov. 16th, 2021

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Rhonda Bakersfield, CA

Gina, the rep was excellent. She was really knowledgeable and available.

2 years ago

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Reply from SunPower

We are delighted that Gina was able to provide you with a positive experience, Rhonda. Thank you for helping us change the way our world is powered! Please reach out to us in the future with any questions you may have.

Nov. 16th, 2021

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Jason Schneider Suisun City, CA

Quick responses knowledgeable staff. However after several months even over sizing my system I'm still receiving a large electric bill.

2 years ago

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Reply from SunPower

Thanks for the feedback, Jason. We are sorry to hear that the system is not delivering the results based on your expectations. Please private message us your account details. We'd like to look further into this matter.

Nov. 8th, 2021

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Sarah A Enzenbacher Laurens, SC

Easy to use and informative. Team was professional and knowledgeable

2 years ago

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Reply from SunPower

Thanks for the positive feedback, Sarah. We are glad to see that your experience with the team was great. Please reach out to us if there's anything we can help you with in the future. Thanks again!

Nov. 8th, 2021

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Laura Giglio Tracy, CA

The entire process went smoothly. We were able to get the system installed without any issues

2 years ago

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Reply from SunPower

Hi Laura, we are happy to hear that the process to get your system installed went flawlessly. We appreciate the nice words it means a lot to us, Don't hesitate to contact us for anything we can assist you with. Thanks again!

Nov. 8th, 2021

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Carrick Williams San Marcos, CA

The solar system is very efficient and the storage system works wonderfully.

2 years ago

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Reply from SunPower

Hi Carrick, thanks for the positive feedback. It is good to see that you are enjoying the storage system. Please reach out to us if any issues or questions in the future.

Nov. 1st, 2021

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Loc Nguyen Milpitas, CA

Professional, knowledgeable agents and installation crew members

2 years ago

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Reply from SunPower

Thanks for taking the time out to post a review for us, Loc. We are delighted to see that you are satisfied with the service from the technicians. Feel free to reach out to us if you have any needs in the future.

Nov. 1st, 2021

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Nicholas J Green Fountain, CO

Works great I pay only 10 to 15 dollars a month for my electric bill now

2 years ago

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Reply from SunPower

Nicholas, congratulations on your new electric bill rates; we are always delighted to hear of SunPower system owner's savings. Thank you for helping us change the way our world is powered!

Oct. 25th, 2021

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Gary Jensen Dammeron Valley, UT

the panels are very high tech and any need for service is handled quickly

2 years ago

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Reply from SunPower

Gary, we are so glad that our SunPower panels meet your expectations! Please reach out to us in the future with any questions you may have. Thank you for helping us change the way our world is powered!

Oct. 25th, 2021

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Allan Clark Phoenix, AZ

No issues with anything so far. Everything has gone as advertised.

2 years ago

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Reply from SunPower

We are thrilled that your SunPower system is working to your expectations! Please reach out to us with any questions you may ever have, Allen. Thank you for helping us change the way our world is powered!

Oct. 25th, 2021

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Gary Perreira Bakersfield, CA

They were very friendly over the phone and in person, great customer service.

2 years ago

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Reply from SunPower

We are so pleased we could provide you with friendly customer service! Please reach out in the future with any further questions that may arise, Gary. Thank you!

Oct. 25th, 2021

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Paul H Mantz Coplay, PA

They worked hard to make things easy to fill out all the forms

2 years ago

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Reply from SunPower

We are delighted to be of service, Paul. Please reach out to us in the future with any questions you may have.

Oct. 25th, 2021

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star star star star star

Rod Ruegsegger Linden, CA

Great customer service. Always got back to me in a timely matter.

2 years ago

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Reply from SunPower

Rod, we are so glad to have the chance to serve you. Please reach out to us in the future with any questions you may have.

Oct. 25th, 2021

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star star star star star

Tatyana Bakersfield, CA

Easy to deal with. Fast response. Highly knowledgeable team.

2 years ago

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Reply from SunPower

Thank you for the kind words, Tatyana. We are glad to see that you had a great experience with our team getting your inquiry taken care of. Please reach out to us again if there are any issues or questions you have in the future.

Oct. 20th, 2021

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star star star star star

Tom Shepard Clovis, CA

Great Company, Great People. Will continue to refer to friends.

2 years ago

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Reply from SunPower

Thanks for taking the time out and leaving us a review. We are delighted to see you had a wonderful experience with us. Thanks again for referring your friends to us. Please feel free to reach out to us if you ever have any issues or questions regarding your system.

Oct. 20th, 2021

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star star star star star

John Tallman Granite Bay, CA

Love the integrated system. Installer was great, clean and quick.

2 years ago

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Reply from SunPower

We appreciate the great feedback, John. It is good to see that you are loving the new system and the installer did a wonderful job. Let us know if you need anything from us in the future. Thank you!

Oct. 20th, 2021

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Ted Fong Pleasanton, CA

responsive and efficient in completing installation and initiating service

2 years ago

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Reply from SunPower

Hi Ted, we are so thrilled with your review. It is always nice to read about an efficient install. Thank you for choosing SunPower, and helping us change the way the world is powered.

Oct. 20th, 2021

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Jerry Pritchard Austin, TX

Product works great! This is still very early though, please survey in a year.

3 years ago

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Reply from SunPower

Thank you, Jerry! We look forward to another wonderful review in the future. We are here to help answer any questions you have. Thanks again for choosing SunPower!

Oct. 12th, 2021

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star star star star star

Randy Young Grants Pass, OR

Excellent product and True South was an amazing company for installation

3 years ago

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Reply from SunPower

Glad to see your install exceeded expectations, Randy! We are always here to help, don't hesitate to reach out with any questions down the road. Thank you.

Oct. 12th, 2021

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Michel Baudry Irvine, CA

Excellent experience with SunPower personnel. Excellent service.

3 years ago

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Reply from SunPower

Hi Michel, we appreciate you taking the time out to leave this stellar review. We strive to provide excellent service and hope you reach out in the future next time you have a question or require assistance. Thanks again!

Oct. 12th, 2021

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Kitty Irvine, CA

The sales I am working with is super, she has take care everything for me

3 years ago

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Reply from SunPower

Thanks for the feedback! We are glad that you received great customer care from our Sales team. Please contact us if you have any questions or concerns in the future.

Oct. 11th, 2021

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Anonymous San Diego, CA

It's brand new, it's only two months old, but it looks like it's very good.

3 years ago

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Reply from SunPower

We’re so glad you’re enjoying your SunPower system! Thanks for helping us change how our world is powered!

Oct. 22nd, 2021

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John W Los Angeles, CA

Easy install, no complications. My electricity bill is now zero.

3 years ago

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Reply from SunPower

John, we are glad your install went smoothly! We are so happy to hear of your savings and satisfaction with our products. Thanks for helping us change how our world is powered!

Oct. 25th, 2021

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star star star star star

Johnnie/Gaylene Call Lake Havasu City, AZ

From the sales person to the installers the process was as promised.

3 years ago

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Reply from SunPower

We are so pleased that everything went as expected! We sincerely appreciate the feedback. Thanks for helping us change the way our world is powered!

Oct. 25th, 2021