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Sunnova Reviews

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9.7

Overall Score

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Hector Matias

It is company that gives good customer service.

11 months ago Edited September 26, 2023

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Reply from Sunnova

Thank you, Hector! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 26th, 2023

star star star star star

SONIA GREGORY CAPELLA

Excellent service and communication. Great product!

11 months ago Edited December 14, 2023

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Reply from Sunnova

Thank you, SONIA! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 26th, 2023

star star star star star

Marina Osykina

Good reliable company. Things done in timely manner.

11 months ago

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Reply from Sunnova

Thank you, Marina! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 26th, 2023

star star star star star

Marixa Cintron

Great service, I don't have any issues with my equipment

11 months ago Edited September 27, 2023

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Reply from Sunnova

Thank you, Marixa! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 27th, 2023

star star star star star

Xg Luo Milford, CT

good, nice, satisfied, would like to recommend to others

11 months ago

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Reply from Sunnova

Thank you, Xg! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 26th, 2023

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star star star star star

Marguerite Stupplebeen Mansfield, TX

Great service and helpful when we had to replace our roof

11 months ago

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Reply from Sunnova

Thank you, Marguerite! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 26th, 2023

star star star star star

Vinny Vongphachanh Vientiane, VT

Friendly representative, great communication

11 months ago

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Reply from Sunnova

Thank you, Vinny! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 26th, 2023

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Nancy Rosado

Atentive have no proble at all with the service.

11 months ago

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Reply from Sunnova

Thank you, Nancy! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 26th, 2023

star star star star star

Cathy Burr St. Petersburg, FL

The represenative and service have been excellent.

11 months ago

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Reply from Sunnova

Cathy Burr, thank you for your message. We take great pride in providing you with a comprehensive understanding of our process. Your active participation is invaluable in our mission to transform more homes into energy-saving powerhouses. We sincerely appreciate your contribution!

Sep. 26th, 2023

star star star star star

Pedro Perez

I like the professionalism and communication.

11 months ago Edited September 26, 2023

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Reply from Sunnova

Thank you, Pedro Perez , for your positive feedback! We're delighted that you've chosen to go solar and join us on our mission to Power Energy Independence™. Your decision is a testament to your commitment to a sustainable future, and we're honored to be part of your solar journey. Welcome to the Sunnova community!

Sep. 26th, 2023

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Sopheak Kim

great customer service. highly recommend

11 months ago

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Reply from Sunnova

Thank you, Sopheak! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 26th, 2023

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Loven Arlington Heights, IL

Excellent help and informative and cordial.

11 months ago

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Reply from Sunnova

Thank you, Loven! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 26th, 2023

star star star star star

Dave Pettinari

Disliked nothing. Everything has been smooth so far.

11 months ago

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Reply from Sunnova

Thank you, Dave! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 26th, 2023

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Helen Conroy Windermere, FL

Excellent to work with and very professional.

11 months ago

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Reply from Sunnova

Thank you, Helen! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 26th, 2023

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Shawn Harper

Great service and very friendly. Easy set up.

11 months ago

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Reply from Sunnova

Thank you, Shawn! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 26th, 2023

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Vanita Thompson San Jose, CA

I enjoyed talking with the man regarding the Solarpanelinh

11 months ago

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Reply from Sunnova

Thank you, Vanita! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 26th, 2023

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Vivian D. Silvestry

The service has been excellent and reliable.

11 months ago

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Reply from Sunnova

Thank you, Vivian! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 26th, 2023

star star star star star

B. Berry

Great friendly customer service and personal reps👍🏾

11 months ago

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Reply from Sunnova

Thank you, B.! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 26th, 2023

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Moni Aliso Viejo, CA

Good customer service. Answered all our questions

11 months ago

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Reply from Sunnova

Thank you, Moni! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 26th, 2023

star star star star star

Joe Clearlake, CA

Service and follow thru the entire process

11 months ago

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Reply from Sunnova

Thank you, Joe! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 26th, 2023

star star star star star

Victor Negron

Love support and dnamic of the company verry sastified

11 months ago

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Reply from Sunnova

Thank you, Victor! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 26th, 2023

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Kenneth Keown

Professional presentation and help along the way

11 months ago

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Reply from Sunnova

Thank you, Kenneth! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 26th, 2023

star star star star star

Noemi Marquez

Very professional and knowledgeable staff and service

11 months ago

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Reply from Sunnova

Thank you, Noemi! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 26th, 2023

star star star star star

jose rios

Great service, full comintment with customers

11 months ago

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Reply from Sunnova

Thank you, jose! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 26th, 2023

star star star star star

Martha Valles Menifee, CA

Very good results, great savings no problems at all

11 months ago

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Reply from Sunnova

Thank you, Martha! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 26th, 2023

star star star star star

David Leach Kapaau, HI

Great customer service and very knowledgeable!

11 months ago

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Reply from Sunnova

Thank you, David! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 26th, 2023

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Russell Farwick Stuart, FL

it seems to be pretty simple and everyone was very helpfull

11 months ago

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Reply from Sunnova

Thank you, Russell! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 26th, 2023

star star star star star

Jan Carlos de Jesús

Always there for help you... great communication

11 months ago Edited September 26, 2023

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Reply from Sunnova

Thank you, Jan Carlos De Jesus , for your positive feedback! We're delighted that you've chosen to go solar and join us on our mission to Power Energy Independence™. Your decision is a testament to your commitment to a sustainable future, and we're honored to be part of your solar journey. Welcome to the Sunnova community!

Sep. 26th, 2023

star star star star star

Alvaro Gonzalez Cedar Key, FL

Very well explain on both of the options you guys offer

11 months ago

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Reply from Sunnova

Thank you, Alvaro! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 26th, 2023

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Joel Guzman Atlanta, GA

I like the service and punctually of everyone on the compan

11 months ago

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Reply from Sunnova

Thank you, Joel! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 26th, 2023

star star star star star

Yasmani Aguirre

great cuatomer service,very professional

11 months ago

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Reply from Sunnova

Thank you, Yasmani! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 26th, 2023

star star star star star

Alberto Viera

The system is very good and sunnova is very good company

11 months ago

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Reply from Sunnova

Thank you, Alberto! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 26th, 2023

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J M Las Vegas, NV

The things I liked with this company is easy to work with very straightforward.

11 months ago

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Reply from Sunnova

Thank you, J! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 26th, 2023

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Sasha Dimitr 'Ewa Beach, HI

Very good and smooth process of establishing a loan.

11 months ago

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Reply from Sunnova

Thank you, Sasha! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 26th, 2023

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Rafael Castro Largo, FL

The personnel and very competent and friendly.

11 months ago

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Reply from Sunnova

Thank you, Rafael! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 26th, 2023

star star star star star

Aidy Nieves

Very profesional, clear and precise information.

11 months ago Edited September 26, 2023

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Reply from Sunnova

Thank you, Aidy! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 26th, 2023

star star star star star

Yudith Figueredo Spring Hill, FL

Great company and very professional . Very satisfied

11 months ago

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Reply from Sunnova

Thank you, Yudith! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 26th, 2023

star star star star star

Sarai Cosme Philadelphia, PA

They have a complete system and excellent service

11 months ago Edited September 27, 2023

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Reply from Sunnova

Thank you, Sarai! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 27th, 2023

star star star star star

Cesar O. Molina Burgos

Excelent service, great product and fast instalation

11 months ago Edited September 27, 2023

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Reply from Sunnova

Thank you, Cesar! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 27th, 2023

star star star star star

Felix Berrios

Attention and service and dedication at all times

11 months ago

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Reply from Sunnova

Hello, Felix Berrios, Welcome to the Sunnova family! We're thrilled to have you on board. Our team works tirelessly to ensure a seamless transition to solar, and we're delighted to hear that your experience aligns with our commitment to excellence. Thank you for the positive feedback. We're here to support you every step of the way!

Sep. 25th, 2023

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BRossi

Very poor customer service after the sale. Installation issues, service issues, non-working panels for 2 months

11 months ago

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Reply from Sunnova

Hello BRossi, To help ensure we address your concerns effectively, we kindly request that you provide us with your system ID and contact us via email at customerservice@sunnova.com. By sharing this information, we can access your account details and provide you with tailored assistance. We appreciate your cooperation and look forward to providing you with the best possible resolution.

Sep. 25th, 2023

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Sally Vaca Hobbs, NM

After being rescheduled 3 times with the inverter sitting in my kitchen more a month finally got it fixed.

11 months ago

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Reply from Sunnova

Hi Sally we genuinely appreciate your feedback, as it helps us identify areas where we can improve. Thank you for your understanding and patience.

Sep. 25th, 2023

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star star star star star

Alex Guaraldi North Easton, MA

Great communication and friendly service.

11 months ago

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Reply from Sunnova

Hi, Alex Guraldi, congratulations on becoming part of the Sunnova family! We're thrilled to have you with us. We strive to make the switch to solar a smooth journey, and it's fantastic to hear that your experience aligns with our commitment. Thank you for the positive feedback.

Sep. 25th, 2023

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ladyv210

They are very professional. And completed work in a timely manner.

2 weeks ago

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Reply from Sunnova

Hello ladyv210, thank you for your five-star review. We hope our services keep exceeding your expectations.

Sep. 5th, 2024

star star star star star

jorge wheeler

👍🏽😎 I ‘m new here so there isn’t much for me to say.

4 weeks ago

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Reply from Sunnova

Thank you, jorge! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Aug. 21st, 2024

star star star star star

Curt Macias

Overall, very happy with my set up and their customer service is great

1 month ago

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Reply from Sunnova

Thank you, Curt Macias! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family!

Jul. 24th, 2024

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Ronald kramer

Installation was great but overall communication from them on the status of the system was puor.

3 months ago

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Reply from Sunnova

Greetings Ronald! We genuinely appreciate your feedback, as it helps us identify areas where we can improve. We understand the importance of addressing your issues. Feel free to contact our customer service at (866)786-6682 or at customerservice@sunnova.com with your system ID. We look forward to helping you!

May. 24th, 2024

star star star star star

Miriam Ashby

Professional from start to finish. Installation efficient and as promised.

5 months ago

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Reply from Sunnova

Greetings Miriam! Thank you for your positive review! We take great pride in providing you with a comprehensive understanding of our process. We're here to support you every step of the way!

Mar. 26th, 2024

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Roderick Harper

Solar is a great investment and this company makes it easy to do.

5 months ago

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Reply from Sunnova

Hello Roderick, thank you for your review. We appreciate you for helping us convert more homes into energy-saving powerhouses!

Mar. 30th, 2024

star star star star star

Steve Handy

Saving money and the climate at the same time. Easy choice!

5 months ago

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Reply from Sunnova

We value your view, Steve. Our aim is for you to fully comprehend each step of our process. Your feedback and involvement are essential to enable us to offer energy-saving solutions to more homes. We are truly appreciative of your support!

Mar. 30th, 2024