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Sunnova Reviews

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9.7

Overall Score

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Audra White

I like the look, but I was wishing the time from install to go on line was shorter.

5 months ago

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Reply from Sunnova

Hi Audra, We appreciate your additional feedback. We are committed to providing the best customer service possible and take your concerns seriously. Could you provide your system ID and name to customerservice@sunnova.com so we can address your concerns?

Mar. 30th, 2024

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Jennifer Costa

Highly recommend! Easy installation process, great savings on our energy!

5 months ago

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Reply from Sunnova

Jennifer Costa, our goal is to provide top-notch customer service, and your feedback is priceless in our pursuit of customer satisfaction. We worked hard to make the switch to solar seamlessly, and we are very happy to know that your experience reflected what we were looking for. We welcome positive feedback.

Mar. 26th, 2024

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Noel Santiago

Great company, my service is working like advertised. Thank you!!!

5 months ago

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Reply from Sunnova

Thanks for reaching out to us, Noel. Our commitment is to help ensure you have a clear understanding of every step in our process. Your feedback and engagement are instrumental in helping us empower more homes with energy-saving solutions. We appreciate your support!

Mar. 30th, 2024

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Cherry Llaguno

Satisfied with the customer service and helps my electric bill lower

5 months ago

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Reply from Sunnova

Cherry Llaguno, our goal is to provide top-notch customer service, and your feedback is priceless in our pursuit of customer satisfaction. We are pleased to welcome you to the Sunnova family! We worked hard to make the switch to solar seamlessly, and we are very happy to know that your experience reflected what we were looking for. We welcome positive feedback.

Mar. 26th, 2024

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Peter Hoffman

I worked with Tron, the local contractor for Sunnova. Great to work with.

5 months ago

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Reply from Sunnova

Thank you for your positive feedback Peter Hoffman!

Mar. 22nd, 2024

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Bruce Walsh

Great customer service, and very knowledgeable about the solar industry.

5 months ago

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Reply from Sunnova

Hello Bruce Walsh, welcome to the Sunnova Family! We're thrilled to have you on board. Our team works tirelessly to ensure a seamless transition to solar, and we're delighted to hear that your experience aligns with our commitment to excellence. Thank you for the positive feedback. We're here to support you every step of the way!

Mar. 22nd, 2024

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Marciano Ernesto Aviles Roig

Very helpful and in disposition to ex[lain every step of the process.

5 months ago

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Reply from Sunnova

Hello Marciano Ernesto Aviles Roig, welcome to the Sunnova Family! We're thrilled to have you on board. Our team works tirelessly to ensure a seamless transition to solar, and we're delighted to hear that your experience aligns with our commitment to excellence. Thank you for the positive feedback. We're here to support you every step of the way!

Mar. 22nd, 2024

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Angela Zechinato

All of the installars were professional and anyone else I've dealt with.

5 months ago

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Reply from Sunnova

Angela Zechinato , thanks for sharing your positive feedback! We're thrilled that you've made the decision to embrace solar energy and become a part of our mission to Power Energy Independence™. We're excited to have you as part of the Sunnova family!

Mar. 22nd, 2024

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Lynn Smith

Steve was very patient and considerate about our wants and née.

5 months ago

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Reply from Sunnova

Lynn Smith, thanks for sharing your positive feedback! We're thrilled that you've made the decision to embrace solar energy and become a part of our mission to Power Energy Independence™. We're excited to have you as part of the Sunnova family!

Mar. 22nd, 2024

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Bahadur Rai

Sunnova is a nice company and take good care of my solar system

5 months ago

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Reply from Sunnova

Bahadur Rai, thanks for sharing your positive feedback! We're thrilled that you've made the decision to embrace solar energy and become a part of our mission to Power Energy Independence™. We're excited to have you as part of the Sunnova family!

Mar. 22nd, 2024

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Errick Owens

The process have been seamless and customer service has been great

5 months ago

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Reply from Sunnova

Errick Owens Thank you for your message. We take great pride in providing you with a comprehensive understanding of our process.

Mar. 22nd, 2024

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Francisco Mendez

Great communication with client, no hidden fees or surprises.

5 months ago

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Reply from Sunnova

Thank you for your message, Francisco Mendez. We work hard to make sure you understand every part of our process.

Mar. 22nd, 2024

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John R. Ostermeier

super service and great employees polite and very easy to work with

5 months ago

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Reply from Sunnova

Hello, John R. Ostermeier. We appreciate your review and are happy to hear that you received excellent service and a positive experience. Our goals are to be the best, offer excellent customer service, and be a pleasure to work with.

Mar. 22nd, 2024

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Nestor Aviles

Good equipment and very knowledgeable personnel. You get what was promised.

5 months ago

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Reply from Sunnova

Hello, Nestor Aviles. We value your positive feedback. We're dedicated to offering the finest customer service possible. We are happy you had such a smooth and effortless experience!

Mar. 22nd, 2024

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Bill Barber

Offered us to the best deal. Most power generation of all offers.

5 months ago

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Reply from Sunnova

Hi Bill Barber. thank you for your review. We appreciate you for helping us convert more homes into energy-saving powerhouses!

Mar. 22nd, 2024

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hector luis rodriguez colon

A great company better staff awesome service only you can found that in sunnova

5 months ago

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Reply from Sunnova

Hello, hector luis rodriguez colon. We value your positive feedback. We're dedicated to offering the finest customer service possible. We are happy you had such a smooth and effortless experience!

Mar. 22nd, 2024

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Hideeb

The process takes time, but once it is up and running, the savings are awesome!

5 months ago

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Reply from Sunnova

Hi Hideeb, we appreciate your positive feedback and review. We are happy to welcome you to the Sunnova family!

Mar. 22nd, 2024

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david martinez

IT WAS ALL JUST WHAT I NEEDED GREAT SERVICE AND EMPLOYEES VERY PROFESIONALES

5 months ago

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Reply from Sunnova

Hi david martinez. We appreciate your review and are happy to hear that you received excellent service and a positive experience. Our goals are to be the best business, offer excellent customer service, and be a pleasure to work with.

Mar. 22nd, 2024

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Patrick Burton

Sunnova gave great service and we are pleased with the performance

5 months ago

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Reply from Sunnova

Hello, Patrick Burton. We value your positive feedback. We're dedicated to offering the finest customer service possible. We are happy you had such a smooth and effortless experience!

Mar. 22nd, 2024

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Paul Van Handel

I really trust the customer service I've received so far from Sunnova.

6 months ago

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Reply from Sunnova

Greetings Paul! Thank you for your positive review! We take great pride in providing you with a comprehensive understanding of our process. We're here to support you every step of the way!

Mar. 22nd, 2024

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Richard

It saves me money each month and produces extra power for the grid

6 months ago

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Reply from Sunnova

Hello Richard! Thank you for the 5-star rating regarding our service. We are pleased to have you as part of our Sunnova family!

Mar. 22nd, 2024

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Michael sullivan

Great experience working with Sunnova, Very satisfied with the product as well.

6 months ago

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Reply from Sunnova

Hello Michael! Thank you for the 5-star rating regarding our product. We are pleased to have you as part of our Sunnova family!

Mar. 22nd, 2024

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Thutrang Nguyen

GOOD CUSTOMER SERVICES WHEN WE CALLED. ANSWERED ALL QUESTIONS

6 months ago

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Reply from Sunnova

Hi Thutrang, we sincerely appreciate your positive feedback regarding our service! We're thrilled to have you on board. Our team works to ensure a seamless transition to solar & we're delighted to hear your feedback.

Mar. 22nd, 2024

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Zusel Rodríguez

I like Sunnova because of the good Service they have. I mean great service

6 months ago

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Reply from Sunnova

Dear Zusel, we sincerely appreciate your positive feedback regarding our service! We're thrilled to have you on board. Our team works to ensure a seamless transition to solar & we're delighted to hear your feedback.

Mar. 22nd, 2024

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Veronica Ramos

Excellent service, good response and a very user friendly technologie

6 months ago

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Reply from Sunnova

Thank you for your positive review! We take great pride in providing you with a comprehensive understanding of our process. We're here to support you every step of the way!

Mar. 22nd, 2024

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Kenia Diaz

Excellent company, efficient equipment, cost effective. I love it!

6 months ago Edited June 5, 2024

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Reply from Sunnova

Hi Kenia Diaz! We appreciate your feedback. Thank you for being part of the Sunnova Family!

Jun. 6th, 2024

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Samuel Ahlenius

I’ve been very pleased with the responsiveness and quality of service.

6 months ago

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Reply from Sunnova

Hello Samuel! Thank you for the 5-star rating regarding our service. We are pleased to have you as part of our Sunnova family!

Mar. 22nd, 2024

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ken cobb

From dispatcher to service techs all involved were courteous and knowledgeable.

6 months ago

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Reply from Sunnova

Thank you for your positive feedback regarding your journey with us. We are pleased to have you as part of the Sunnova family!

Mar. 22nd, 2024

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Jose Oquendo

Thx for the great service you bring Excellence communication and service

6 months ago

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Reply from Sunnova

Thank you for your 5-star rating! We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Mar. 22nd, 2024

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Jorge Rodriguez

Excellent peace of mind, I hope to take the decision earlier.

6 months ago

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Reply from Sunnova

Jorge Rodriguez, we sincerely appreciate your positive feedback regarding our service! We're thrilled to have you on board. Our team works to ensure a seamless transition to solar & we're delighted to hear your feedback.

Mar. 22nd, 2024

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Miguel Rios

The best service and equipment . They are always ready to help

6 months ago

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Reply from Sunnova

Miguel Rios, we sincerely appreciate your positive feedback regarding our service! We're thrilled to have you on board. Our team works to ensure a seamless transition to solar & we're delighted to hear your feedback.

Mar. 22nd, 2024

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Rodolpho Cardenuto

Reliable. Trusted services. I installed 4 systems. I know by a fact.

6 months ago

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Reply from Sunnova

Rodolpho Cardenuto, we sincerely appreciate your positive feedback regarding our service! We're thrilled to have you on board. Our team works to ensure a seamless transition to solar & we're delighted to hear your feedback.

Mar. 22nd, 2024

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Roy Groff

We were happy with the salesman and he didn’t push us in our decision

6 months ago

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Reply from Sunnova

Hello, Roy Groff. We value your positive feedback. We're dedicated to offering the finest customer service possible.

Mar. 22nd, 2024

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JE

The products, system, installation, and ease speak for itself.

6 months ago

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Reply from Sunnova

Hello JE, thank you for your review. We appreciate you for helping us convert more homes into energy-saving powerhouses!

Mar. 22nd, 2024

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Azrail Angel

Professionalism and expertise. All my questions were answered.

6 months ago

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Reply from Sunnova

Hello, Azrail Angel. We value your positive feedback. We're dedicated to offering the finest customer service possible. We are happy you had such a smooth and effortless experience!

Mar. 22nd, 2024

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Robert Lankford

Great company very professional, I highly recommend them for your solar system

6 months ago

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Reply from Sunnova

Hello, Robert Lankford. We appreciate your review and are happy to hear that you received excellent service and a positive experience.

Mar. 22nd, 2024

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Mayra Jessie

Great service and the equipment is very reliable. No problems at all so far

6 months ago Edited March 21, 2024

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Reply from Sunnova

Greetings, Mayra Jessie. We appreciate your review. We are pleased that you received faultless and simple service. We value your assistance in turning more households into energy-efficient powerhouses!

Mar. 22nd, 2024

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omar acevedo

Great company and service!!! The sun is our infinite energy!!

6 months ago

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Reply from Sunnova

omar acevedo, we sincerely appreciate your positive feedback regarding our service! We're thrilled to have you on board. Our team works to ensure a seamless transition to solar & we're delighted to hear your feedback.

Mar. 22nd, 2024

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Johanna Osoria

Good price, excellent service, so far only a good experience.

6 months ago

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Reply from Sunnova

Johanna Osoria, we sincerely appreciate your positive feedback regarding our service! We're thrilled to have you on board. Our team works to ensure a seamless transition to solar & we're delighted to hear your feedback.

Mar. 22nd, 2024

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RevRad USA

Clear communication, excellent service, and getting the results we hoped for.

6 months ago

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Reply from Sunnova

Thank you for the 5-star rating regarding our service. We are pleased to have you as part of our Sunnova family!

Mar. 22nd, 2024

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Matthew Issman

Very pleased with the program from sales to installation to service

6 months ago

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Reply from Sunnova

Thank you for the 5-star rating regarding our service. We are pleased to have you as part of our Sunnova family!

Mar. 22nd, 2024

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Miguel Ramos

Excellent Customer Service. System working with no problem since day one

6 months ago

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Reply from Sunnova

Hello Miguel! Thank you for your positive feedback regarding your journey with us. We are pleased to have you as part of the Sunnova family!

Mar. 22nd, 2024

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South windsor customer

Good reviews and professional advisors made the process easy

6 months ago

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Reply from Sunnova

Greetings! Thank you for your 5-star rating! We're honored to have you as a valued member of the Sunnova community!

Mar. 22nd, 2024

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Glenn Rossano

Very comfortable experience from the sales rep to the installation techs.

6 months ago

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Reply from Sunnova

Hello Glenn! Thank you for your positive review! We take great pride in providing you with a comprehensive understanding of our process. We're here to support you every step of the way!

Mar. 22nd, 2024

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Joe McDonald

proactive and very communicative dealing with issues or my concerns

6 months ago

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Reply from Sunnova

Joe McDonald, we sincerely appreciate your positive feedback regarding our service! We're thrilled to have you on board. Our team works to ensure a seamless transition to solar & we're delighted to hear your feedback.

Mar. 22nd, 2024

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Peggy Showalter

Nice people to work with. Company has a great idea for many people.

6 months ago

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Reply from Sunnova

Peggy Showalter, we sincerely appreciate your positive feedback regarding our service! We're thrilled to have you on board. Our team works to ensure a seamless transition to solar & we're delighted to hear your feedback.

Mar. 22nd, 2024

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Ibis Castano

Good equipment and service is my first experience and I'm happy with it

6 months ago

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Reply from Sunnova

Ibis Castano, we sincerely appreciate your positive feedback regarding our service! We're thrilled to have you on board. Our team works to ensure a seamless transition to solar & we're delighted to hear your feedback.

Mar. 22nd, 2024

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Yvonne Mazzulo

Like the lease or buy option and the specifics about the product and battery

6 months ago Edited June 5, 2024

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Reply from Sunnova

Hi Yvonne Mazzulo! We appreciate your feedback. Thank you for being part of the Sunnova Family!

Jun. 6th, 2024

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Miranda Jackson

Great company, top tier customer service and installation was seamless.

6 months ago

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Reply from Sunnova

Miranda Jackson, we sincerely appreciate your positive feedback regarding our service! We're thrilled to have you on board. Our team works to ensure a seamless transition to solar & we're delighted to hear your feedback.

Mar. 22nd, 2024

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Wayne Roorda, Sr.

Even when there was an installation issue it was promptly take care of

6 months ago

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Reply from Sunnova

Wayne Roorda, Sr., we sincerely appreciate your positive feedback regarding our service! We're thrilled to have you on board. Our team works to ensure a seamless transition to solar & we're delighted to hear your feedback.

Mar. 22nd, 2024