Solar Optimum: Read 678 User Reviews From Real Homeowners

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Elzbieta Swierzbinska Glendale, CA

I like this company because they respond right away! Any problems they fix quickly. I am very happy from the service end as well as the employees. Very happy with Solar Optimum I recommend them to anyone across California -Arthur , Glendale CA

4 years ago

Reply from Solar Optimum

Thank you so much for the review and pleased to know that you were satisfied with our customer service!

Feb. 26th, 2020

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E. Hernandez West Covina, CA

Although there was many options out there, we decided to contract Solar Optimum, because they explained everything including government programs available. We are so happy that we made the right selection, They are very professional! They earned our trust that we hired them again, we recommend Solar Optimum!!

4 years ago

Reply from Solar Optimum

Thank you for choosing Solar Optimum! And please send your family, friends and neighbors our way.

Feb. 26th, 2020

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Mike Bueno Placentia, CA

I had my solar system and Tesla battery installed by them in 2017. The sales team was very attentive and the process was smooth. The install went well and the installers did a good job. Only thing I was worried about is that the installers were not in a marked company van and took a little longer than expected for install but outcome was no issues. So far, two years the system had very little hiccups and working as expected.

4 years ago

Reply from Solar Optimum

Many thanks for selecting us, Mike and we are really happy to know your solar system is working to perfection!

Feb. 26th, 2020

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Avanes Tomanian Glendale, CA

Really great company and nice people. they were very helpful and took on the challenge of navigating all the paperwork and permits,etc., that we needed. Both our consultant and the installers were very professional and polite and we are very happy with our experience. We are excited to see how much money we can save with our new PV solar system!!!

4 years ago

Reply from Solar Optimum

Congrats on going solar, Avanes! Our reputation is important and our 12 years in business is a testament to our level of customer service and high quality product and installation. Thanks for choosing Solar Optimum and for this 5-star review!

Jan. 9th, 2020

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Paul Palm Springs, CA

Representative came was all sales. Didn’t even look at roof for any potential issues. Only looked at panel at my urging. We have an older electrical panel and I was concerned about any last minute costs and was told it would be only $1500, however, I noted I was concerned it would be much more expensive and didn’t want to sign until they told me all costs. Although I asked to be sent the proposal and financing options, I never received anything. I called office aft 4 days and they had the representative call me. When he did, he said I had to contact Edison for them to spot new panel location so they could tell me full price. I expected a turnkey process.

5 years ago

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Rob Russell Escondido, CA

I originally gave a three star review to Solar Optimum for not providing a personal visit to us to discuss our solar options. I received a call from Rainier from Solar Optimum to talk about our negative experience. I feel the customer service response warrants another positive star. Even though we did not go with them the reaching out to find out why really helped show they do care about their customers.

5 years ago

Reply from Solar Optimum

Rob, we'd like the opportunity to address this with you. As such, we've attempted to reach you by email twice last week to discuss the facts and circumstances around the in-home appointment and phone consultation. We'll also plan on calling you directly if we don't hear back from you.

At Solar Optimum, its our standard to give all of our customers the option for an in-home appointment or phone consult based on their availability, convenience and desired installation time-frame. Please reply to our email or call the marketing department at 800-552-9970 so we can address your concerns and your particular appointment.

Sep. 9th, 2019

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Jennifer Summers San Clemente, CA

Ivan P our sales rep was very helpful and attentive throughout the process from beginning to end. The installation technicians worked quickly and cleaned up after themselves. They made sure we were up and running. We are very pleased with the warranties. I have recommended Solar Optimum to many friends and family already.

5 years ago

Reply from Solar Optimum

Jennifer, Thank you for recommending us to your friends and family. Be sure to download our Solar Optimum referral app that allows you to track and monitor your referrals. Here is link as well:

Dec. 5th, 2019

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Suzana Lambert Pasadena, CA

I had Solar Optimum install panels in my home. The team has been extremely helpful in getting my solar system, providing maintenance , and follow-up through the whole process. I feel safe and secure with my decision to go with them, especially with their 25 years warranty. I don't think anyone else can beat it.

5 years ago

Reply from Solar Optimum

We offer only the best warranty programs for our Solar Optimum clients. We are glad you felt safe and secure choosing us! Thank you for the review.

Dec. 12th, 2019

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Travis Sunland, CA

Wonderful company that cares about their customers and their installations. They provided courteous service and went above and beyond my expectations during the install. They moved quickly and made sure everything was installed to my satisfaction.

5 years ago

Reply from Solar Optimum

All of us at Solar Optimum do our best to go out of our way to provide top-notch service, Travis. So happy to know you were no exception! Thank you for choosing us!

Jul. 8th, 2019

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Armando Cooper Glendale, CA

This was a much easier process than we feared when we first started looking into getting solar on our property. Solar Optimum kept us updated all the time and they did their job quickly and efficiently. Best of all, the panels look good on our roof, and we are very excited at prospect of not having to pay any more electrical bills!

5 years ago

Reply from Solar Optimum

Armando, thank you for choosing Solar Optimum as your solar company and for the great review. We are happy to have made the process as easy as possible.

Jun. 13th, 2019

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Lydia Mcgrath Corona, CA

We looked for months for the right solar company constantly comparing rates peoples reviews and ratings. We found Solar Optimum thru word of mouth and having a great person explain in plain English not solar talk what this purschase consists of. We were pleased with his speech and introduction which made up our mind . Mike B is amazing .

5 years ago

Reply from Solar Optimum

Lydia, thank you for choosing us above everyone else for your solar project. We'll be sure to give Mike B credit for doing a great job. We appreciate your 5 star review!

Jun. 14th, 2019

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Kevin Alderson Pasadena, CA

Just Stop Looking for a solar company! Go straight to Solar Optimum! They are the best in the business ( we talked to many, and none of them compared ), and Alex is extremely knowledgeable and service-mined. On top of that, their warranties are incredible! We are so happy we bought our solar system from them. No regrets.

5 years ago

Reply from Solar Optimum

We'll be sure to give some love to Alex for you, Kevin. We appreciate the 5 star review and for you electing to go with Solar Optimum! Enjoy the HOT summer by keeping the A/C on to keep your home COOL all day and all night.

Jun. 14th, 2019

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Toni Woodland Hills, CA

I contacted Solar Optimum after reading all these great review about them, and now I feel like I need to also write one, Because they truly did a tremendous job for me. Both Mike and Silva were really good at explaining everything to me, and the installation only took five days.

5 years ago

Reply from Solar Optimum

Toni, thank you for choosing us to be your solar company and thank you for this great review!

Jun. 17th, 2019

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Armen La Cañada Flintridge, CA

Solar optimum is 5 star all the way. They finished my house in two days putting up 74 panels. Passed inspection quickly and got me up and running. Clean work with no hassles. I had compared prices with 3 other solar companies and they came out the best and price didn’t change after their quote. I highly recommend these guys.

5 years ago

Reply from Solar Optimum

Appreciate your 5-Star review, Armen and thank you for continuing to recommending to your neighbors, family and friends.

Feb. 22nd, 2019

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Juan Fitts Torrance, CA

The team at Solar optimum have been amazing. From Silva, the sales coordinator to Mike, my energy representative. and every one in between including the site checkers and installers, all have been a pleasure to work with. We had our solar system for years and saving a lot money in the summer. If you want the solid, honest solar rep, ask Mike H.

5 years ago

Reply from Solar Optimum

Thank you so much for the review, Juan and more importantly thanks for sharing your great experience with our staff. Mike and Silva are two of the best in solar!

Feb. 22nd, 2019

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Henry Cole Woodland Hills, CA

I was happy with the plan and timeline Solar Optimum made for me, but then they actually went and got it all done faster than we anticipated. I now have my solar system up and running ahead of schedule. On top of that the price quote was better than all of the other companies I talked to. Such a pleasure!! I can Only recommend Solar Optimum.

5 years ago

Reply from Solar Optimum

Mr. Cole, much appreciation to you for this great review and thank you in return for being a top-notch customer!

Feb. 11th, 2019

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Frank Lane Agoura Hills, CA

I would highly recommend Solar Optimum. Mark H is great to work with and helped me everything I needed while proactively monitoring my solar system all the way until installation was complete. At no point did I feel like he stopped prioritizing me. Solar Optimum was a real pleasure to work with!!

5 years ago

Reply from Solar Optimum

It was a pleasure working with you as well, Frank! As you see, we leave no stone unturned and go out of our way with our level of customer service. Thank you again for referring us to your friends, family and neighbors!

Feb. 11th, 2019

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Josh Mcalpin Glendale, CA

I signed the contract with Solar Optimum and got a great deal. it came along term warranty which made me feel safe about my decisions. finding out that they could also help finance my loan with low monthly payments the choice was made simple. They ended up covering 100% of my usage.

6 years ago

Reply from Solar Optimum

Josh, our 25-year warranty (across the board) on the panels, inverter, workmanship, racking, performance guarantee and roofing is one of the best in the industry. Very few companies can offer these type of guarantees! Thank you for choosing Solar Optimum!

Feb. 11th, 2019

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Mattan Los Angeles, CA

Fantastic business and very straightforward team. They are extremely knowledgeable and got a system installed for me within 6 weeks. Saving money and thrilled with Solar Optimums support after the install as well. I would surely recommend them to my friends and family!

6 years ago

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Jannik Arakelian Glendale, CA

I enjoyed the process of going solar with Solar Optimum. They were very informative and made sure to answer my questions fully. Their quality of work shows in the finished system. The install was very fast and the crew took so much care of my roof. I recommended my friends at work after showing my house to them.

6 years ago

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Chris M Sherman Oaks, CA

I was looking at many different Solar Services/installers in the area and met with several of them. Solar Optimum was by far the most professional. The entire experience was very easy. Their reps., office and installers were all great and very helpful with all of my questions. I couldn't be happier with their work.

6 years ago

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Erik A Los Angeles, CA

I highly recommend Solar Optimum. Fully professional and on time from beginning to end. My sales rep Eric walked me through a dozen different options and scenarios. Finally settled on an LG system. It’s amazing. We had $0 electric bills all summer with the A/C blaring. Couldn’t be happier and can’t recommend Solar Optimum more enough.

6 years ago

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James Forte Los Angeles, CA

Solar Optimum, in our opinion and experience, is one of the top Solar Companies that we personally fell in love with, Because their Customer/Other Employee and the Guarantee/Warranty. We were treated like family. Sincerely, J.Forte'

6 years ago

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Willson Glendale, CA

Excellent customer service! They made everything clear for us from the beginning and kept their promises. No surprises during the process, and the installation crew worked fast and cleaned up nicely after they were done. we are very very happy with them!

6 years ago

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Robert La Crescenta, CA

Going solar has helped rid me of at least one of my monthly bills. I have been really happy with my purchase. They told me about there referral program and with my referrals has taken the cost down even more. Thank you for all your help.

6 years ago

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Sam Glendale, CA

This was a very good company to choose to do my install. they gave me fast service and had my system on my house before the summer. The pricing was fair and they liked to answer all my questions. I would refer them to my friends and to my family.

6 years ago

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Jessye North Hollywood, CA

5 star company for sure. In only 3 days, our panels were up but there was a slight delay with the city approving it. however, I'm happy to say my solar system is up and running :) and our bills are lower after installing with solar Optimum. Best home investment I've made so far.

6 years ago

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derek La Crescenta, CA

we were so very pleased with the work Solar Optimum on our home! The installation crew was efficient and very neat! You would not have known they were even there and got the system installed in a day! please let them know how sincerely happy we are with their work. Great company who lived up to their promises.

6 years ago

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Natalie North Hills, CA

it was crazy to think what I was spending on electricity before I went solar. It seemed that month to month whether we were battling the heat or the clod there was a necessity for AC the year long. I can now feel safe knowing I can adjust the temperature of my house without worrying what the end of the month would bring me.

6 years ago

Reply from Solar Optimum

Natalie, it surely makes a difference when you have one less bill to worry about. Solar is an amazing option for saving on your electricity bill. Glad you choose Solar Optimum for your project!

Dec. 19th, 2019

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Alex Pasadena, CA

Summer months can add quite the strain to our economy. I started looking up solar as a solution for those months. Not only was I now able to save money during the long summer months but because my winter months didn't use up a lot of my energy I was able to lower my bills even more so making my year's expenses that much more doable.

6 years ago

Reply from Solar Optimum

Alex, hope you're enjoying your solar system during this holiday season and happy to hear you're saving on your bills. Thanks for this review and thank you for choosing Solar Optimum for your home in Pasadena!

Dec. 19th, 2019

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Gorge Loran Monrovia, CA

I must applaud work done by the team at Solar Optimum. I have known many people that have gone solar but my experience was one of the best. The team moves very quickly in getting your system installed. From city permitting to the eventual install Solar Optimum moved swiftly and finished my project in just a few weeks.

6 years ago

Reply from Solar Optimum

Thank you for the kind words, Gorge and glad we could accommodate your project at such a speedy rate! We truly appreciate your business here at Solar Optimum.

Dec. 18th, 2019

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Nancy Glendale, CA

If there were 6 star rating, Solar Optimum would deserve that but i'm limited to only 5 star.i kept hearing about Tesla battery back up and decided to call to get more information on it. Silva, the sales coordinator walked me through everything about the power wall 2.0. i'm totally on board, and i'm satisfied for all upgrading services.

6 years ago

Reply from Solar Optimum

Nancy, we appreciate the review and glad you elected to go with Solar Optimum for your energy system. Happy to hear your experience with us was a positive one!

Dec. 18th, 2019

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Robert Sunland, CA

I first came across solar optimum at the farmers market. i picked up their brochures and spoke to a solar rep, i think his name was eliott . the more i researched them the more i liked what i was hearing. after meeting with two other companies, we went with solar optimum. A+ on customer service for sure.

6 years ago

Reply from Solar Optimum

Love to hear that you had a great experience with us, Robert. Thank you for going with Solar Optimum!

Dec. 18th, 2019

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Tony Juti

I had a great experience working with Solar Optimum. My friend referred us and the company was easy to work with. Everything from sales, site inspection, HOA, design, and installation team. The only delay we experience was solar panel itself. Thier inventory was low at the time and we had to wait for about 3 weeks for the panel shipment. Other than that, the installation process went very smoothly and was completed in a day.

1 year ago

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Mary Kate F Greer, SC

Solar Optimum is an incredible company with an insane track record of customer service and installation and I would highly recommend them! Going solar is always a difficult and sometimes confusing decision, but you will not regret choosing Solar Optimum to install solar systems on your building - not only will their panels save you money in the long run, but they truly make it easy with their easy installation, variety of options, and trustworthy, reliable hands on workers. What’s more, you will be presented with different energy saving options, such as grid-tied battery back up systems or typical panel or shingle systems. Definitely will not regret going with Solar Optimum though - just too bad they are mainly based around the Tennessee area!

2 years ago

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Tsun Tsai

These guys are Professional and always willing to help. I would highly recommend working with Juan A.

4 months ago

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Midhat Qidwai

These guys are amazing! Very Professional, honest and always willing to help. I would highly recommend working with Juan Alvardo. He is excellent!

6 months ago

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Ted Efthemeou

The system they put up on top of my roof is not putting out enough energy for my needs. The salesman misled me and lied to me about the refund process and they've already had it come out and replace the whole panel and I'm not getting compensated for any payments that I have paid

6 months ago

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Jason Morgan

Great experience with the local team and they also put me in touch with the headquarters and engineering for specific questions. Recommend!

8 months ago

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Verified Customer

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Whitney Harris Palmdale, CA

They saved me lots of money both by their competitive rates and on my monthly electric bill. They also were excellent at customer service.

2 years ago

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Verified Customer

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Urs Naber Redwood City, CA

Great installers and streamlined process. Lost one star because communication towards the end of the installation was not very good.

3 years ago

Reply from Solar Optimum

Urs, thank you for your review. We always aim for NO LESS than 5 stars. If you're able to share more about your installation experience, we'd like to hear from you. Please contact us at operations@solaroptimum.com.

May. 5th, 2021

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Verified Customer

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Christopher Lu Oxnard, CA

Great communication from the sales team to the scheduler to the installer and the follow up after the installation.

3 years ago

Reply from Solar Optimum

Hi Christopher, happy to hear you had a great experience from the start of our sales team to installation. We appreciate your choosing Solar Optimum!

Mar. 10th, 2021

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Verified Customer

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Wayne Dickens Yucca Valley, CA

They were easy to work with and delivered on time as promised. The installers were friendly, clean and efficient.

4 years ago

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Verified Customer

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Mike Chou

They make the process easy to get solar. They take care of all the work including all the permits and working with SCE

4 years ago

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Verified Customer

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John O

Installation was better than perfect and they are very responsive to any and all questions or concerns.

4 years ago

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Verified Customer

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Tj Gunawan

Sales process was good, they were friendly in service and responsive to my questions or concern, but the design process and apply permit were slow

4 years ago

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Verified Customer

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Alex Noble

What could go wrong did go wrong. The only time they contacted me without repeated attempts on my behalf was when they wanted money. Monitoring was never set up and I'm pretty sure that the grid profile is incorrectly configured for California. Recommended many people to not choose Solar Optimum.

4 years ago

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Verified Customer

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Ryan

Excellent service from the quote through the installation. They really worked with me and my schedule.

4 years ago

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Verified Customer

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James

Was always able to reach someone if I had a question, from quote all the way through installation and inspection.

5 years ago

Reply from Solar Optimum

Thanks for the kind review James!

Dec. 5th, 2019

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Verified Customer

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Rob Levin

Super-professional installation performance. Mediocre and inconsistent communications, internal coordination, customer responsiveness, and follow-through.

5 years ago

Reply from Solar Optimum

Robin, we appreciate your review on our installation performance. We take tremendous pride in all aspects of our business-- not just installation but also communication and customer response. Your comments have been noted and we'll continue to train and improve our performance to serve our customers' needs.

Jun. 14th, 2019

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