Solar Optimum: Read 677 User Reviews From Real Homeowners

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Verified Customer

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Dore Mark

Sales process was really great. Implementation had some hiccups, but resolved well.

4 years ago

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Verified Customer

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Dennis Valley Center, CA

Excellent service and product. Saving a ton on money on electricity. Thank you Solar Optimum!!

4 years ago Edited September 14, 2021

Reply from Solar Optimum

Hi Dennis, thanks for the review and happy you picked Solar Optimum for your system!

Apr. 22nd, 2020

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Verified Customer

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David Loftus San Mateo, CA

Very easy to work with and timely. I received everything I asked for and the service was very good.

5 years ago

Reply from Solar Optimum

We pride ourselves on our customer service, David. Thank you for your 5 star review!

Oct. 19th, 2019

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Verified Customer

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Chhattar Kucheria San Diego, CA

I was extremely happy with their workmanship, customer support and on time performance

5 years ago

Reply from Solar Optimum

Chhattar, your review is greatly appreciated!

Dec. 5th, 2019

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Verified Customer

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Lasisi Azeez Corona, CA

Honesty, integrity, quality service, and unparalleled roof-penetration warranty.

5 years ago

Reply from Solar Optimum

Grateful for the great review, Lasisi. Thank you for going with Solar Optimum!

Dec. 6th, 2019

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Bo Duan San Jose, CA

The process to get the solar installed before NEM2 fading out was smooth. The system has been running for 2 months and it produces more than expected kw.

1 year ago

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John Fan San Diego, CA

They have professional people taking care of us, quickly and personally. Every time I had a question, there is someone calling back or email within 1day.

1 year ago

Reply from Solar Optimum

Thank you for sharing your positive experience with Solar Optimum. We are thrilled to hear that our team was able to provide you with the level of professionalism and personal attention that you deserve.

At Solar Optimum, we are committed to providing our customers with timely and responsive service, so we are glad to hear that we were able to address your questions and concerns in a timely manner.

Thank you for choosing Solar Optimum for your solar needs. We appreciate your business and look forward to serving you in the future.

Best,

Solar Optimum Marketing

Jun. 21st, 2023

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Chaitra Hegde

The entire process took just over a month. All professionals were knowledgeable and were ready to answer any questions we had. They guided through the project very well.

1 year ago

Reply from Solar Optimum

Hi Chaitra,

Thank you for choosing Solar Optimum and for taking the time to share your positive experience with us. We are thrilled to hear that our team of knowledgeable professionals were able to guide you through your solar project efficiently and answer any questions you had.

We appreciate your business and look forward to serving you in the future.

Best regards,

Solar Optimum Marketing

Jun. 21st, 2023

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Mohit Gupta San Diego, CA

It was a smooth experience to get solar installed through Solar Optimum. Got notified through different phases of getting solar. Prompt responses over phone and email

1 year ago

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Howard Robert Alexander Henderson, NV

THE OVERALL SERVICE WAS MOST EXCELLENT! From the sales department all the way through the installation and follow-up you could not ask for more!!!Amazing!

1 year ago

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Nick & Nimfa Taylor Seal Beach, CA

I was very happy with Solar Optimum. The company kept to the timetable it promised and responded to my questions promptly. They did their job really well.

1 year ago

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dv Simi Valley, CA

Process from getting quote and installation went smoothly. No hiccups. Only delay was me trying to get HOA approval and then getting SCE to issue PTO.

1 year ago

Reply from Solar Optimum

Thank you so much for your 5 star review. Unfortunately things like a HOA approval and PTO extend the process a bit longer than necessary but those are things that we could not control or avoid. Glad everything else went smoothly and congratulations on going solar!

Feb. 1st, 2023

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Christina Los Angeles, CA

Thank you to everyone at Solar Optimum! I put solar on my home in Burbank along with Tesla Powerwall battery just in time for the summer. A+ service from my rep Jeff

3 years ago

Reply from Solar Optimum

We'll be sure to let Jeff know and thank you again for choosing Solar Optimum,!

Apr. 19th, 2021

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Jossy Cortez ,

Super happy that we decided to go with solar optimum as our solar installers. Their splendid customer service and warranties were exactly what we were looking for.

3 years ago

Reply from Solar Optimum

Hi Jossy, happy you chose to go solar. Here at Solar Optimum, we pride ourselves on providing great customer service and the top warranties in the industry. Glad you're happy!

Mar. 15th, 2021

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Talin Tenley Studio City, CA

This company has super knowledgeable employees! From the intake people to the installation guys - everyone was amazing. Fair prices, great work and fantastic customer service

3 years ago

Reply from Solar Optimum

We appreciate your 5-star review on us, Talin!

Mar. 16th, 2021

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anne g Oakland, CA

They were professional and knowledgeable. Showed up on time and completed the job in a timely manner. The price was very competitive which was also great😊

3 years ago

Reply from Solar Optimum

Many thanks, Anne! Appreciate this review!

Mar. 16th, 2021

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Ryan Carlsbad, CA

We got PV panels and a Tesla PowerWall. They made sure everything was installed to our satisfaction and set up our Tesla app and made sure it was functioning properly.

3 years ago

Reply from Solar Optimum

Appreciate the review, Ryan!

Mar. 16th, 2021

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Steve Stoker Oakland, CA

If there was a way to rate this company with zero stars I would, as it is I can’t and feel that the one star is too generous for the experience. I will say that the solar panels are installed and operational but the experience to get to this point was the worst I have have had when hiring a contractor. The company uses inexperienced employees probably due to the wages they pay and I felt that the little I knowledge I have with solar was much greater than the people I was dealing with. And each step seemed to have a another new person to interact with. I started at the beginning of Nov and was up and running at the end of July. I will say that the COVID shutdowns with the city added to the time frame but the panels were installed before hand and the additional charge for the panel not going back to the original location that I contested kept holding up the work. They could not explain to me why they wanted more money for this even though the drawing that accompanied the quote showed it to the right of the original location. It was taking to long to hear back from them each time and I finally paid in protest to move the project along. Other than when they wanted money the communications were non existent. I always had to call to see when someone was coming to the house to work. After l made the final payment, I was told that a manager or the owner was going to call me, never heard from anyone. I guess they got their money and that was it. Just a bad experience

3 years ago

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Matthew & Jericka Mayeda ,

Really impressed with the professionalism, overall customer service and quality of my solar system. I went with solar optimum because of all these plus a great warranty.

4 years ago

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Joe C. Camarillo, CA

Actually this review was from an install that happened in January. Professional, came fast, good communication. They did break a few of the roof tiles but replaced them. Overall good job.

4 years ago

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Beach Peeps Manhattan Beach, CA

Solar Optimum was able to seamlessly integrate an existing solar system with their new additional panels to bring our house up to full capacity. Thanks!!

4 years ago

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Roger Los Angeles, CA

Sean S and team are absolutely the best both in service, response times and quality of product...save yourself headache and don't go anywhere else! - Roger

4 years ago

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Luis Castanares Chula Vista, CA

Best company in the solar business do far. They are always there when you needed help. Good personnel working in the company, they are all very helpful.

4 years ago

Reply from Solar Optimum

Hi Luis. Your review is much appreciated!

Feb. 26th, 2020

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Jean-Pierre Draskinis San Jose, CA

Great company to work with that support all of my needs and also my family's energy needs. Thank you Solar Optimum for all that you do! Highly Redmond working with them!

4 years ago

Reply from Solar Optimum

We loved working on your home and congratulations on your new solar system, Jean-Pierre.

Feb. 26th, 2020

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Susana Hernandez West Covina, CA

Very happy with their services. We had gotten other quotes from other company’s but definitely Solar Optimum gave us the best price. We got them to do both of my houses.

4 years ago

Reply from Solar Optimum

Hi Susana, we're very pleased to have installed solar on both of your homes. Thank you for choosing us!

Feb. 26th, 2020

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CarolynL Camarillo, CA

Rep was friendly, informed and responsive. Bid was on par with others we received. We chose a different vendor who could install by year-end deadline for higher federal tax credit. Solar optimum could not offer that schedule

4 years ago

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David Tustin, CA

Despite some hurdles with the City Solar Optimum was there to get us through the process and we couldn't be happier with the results. Thanks Solar Optimum!

5 years ago

Reply from Solar Optimum

We're happy to have been able to work through the hurdles with you, David. Thank you for selecting Solar Optimum and thank you for the review.

Feb. 22nd, 2019

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Charmaine Gocha Glendale, CA

Solar Optimum is amazing! They delivered on everything they promised and completed the job earlier than expected! I would highly recommend this company to anyone I know!!

5 years ago

Reply from Solar Optimum

Charmaine, we pleased to hear you are happy with your solar installation! Congrats on going solar. Enjoy those lower bills in the summer months!

Feb. 22nd, 2019

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Mara Gallego

I saw the company reviews on Yelp and decided to get a quote but the only thing that I received was an automatic reply with why it is an excellent company. I called three times and gave my info to the secretary and asked for Tom since his name was in the e-mail that I received. I even sent a e-mail with my SDGE bill to TOM, but he never got call back or sent an estimate. When I called and asked to talk to him, he was always busy on the phone, he was the only contact I was given and he never got in touch with me in over 2 weeks. I waited for a call back and the same e-mail with the 10 reasons why I should hire the company. A company with so many good reviews, but was not able to provide a quote even when the customer is eager to invest in this product. If I cant even get a quote for this, how can I trust that I will be taken care of in the future? I will no longer be seeking investment in this company. Thank you.

6 years ago

Reply from Solar Optimum

Hi Mara, this is Rainier, head of marketing at Solar Optimum. Our sincere apologies. I left you a voice message and sent you an email this morning to discuss your review in hopes you are open to resolving this communication issue. I provided you my work and cell phone number. I hope we can talk today, resolve the matter and get you a quote right away. I look forward to hearing back from you.

Sep. 4th, 2018

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Darren Glendale, CA

Competitive pricing, excellent service, great warranty and fast installation. I highly recommend them. Make sure to ask about discounts like those for teachers.

6 years ago

Reply from Solar Optimum

Hi Darren, we very much appreciate your review and so great to hear you had a pleasant experience with Solar Optimum on your project!

Dec. 18th, 2019

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Adam Robinson Oak Park, CA

They did a great job. They kept me informed every step of the way and were quick to do the work. I was amazed at how fast they came to install the solar system immediately after the permit was approved by the city!

1 year ago

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Tac-Tic, Inc.

Very professional good quality workers, price was about what I expected

4 months ago

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Nicholas Surr

From minute 1... Juan was awesome. Flawless. Easy. From proposal to finish

5 months ago

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George Lam

Great company to work with. Step by step help. Quick response times and good customer service.

7 months ago

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Verified Customer

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Andrew Ardisone Riverside, CA

Solar Optimum was amazing at communicating ever step of the process.

1 year ago

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Verified Customer

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John C Horger

Fair price and good work. They did what they said when they said they would do it.

2 years ago Edited April 21, 2022

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Verified Customer

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Emmett Cunningham Brisbane, CA

Excellent communications, setting expectations, installation and zero problems.

2 years ago

Reply from Solar Optimum

Hi Emmett, we appreciate you taking the time to write an honest review for us. We are glad our Solar Optimum team was able to provide you with excellent communication and zero problems.

Mar. 17th, 2022

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Verified Customer

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Theo San Jose, CA

Everything went well. No surprise changes to cost or any other problems

2 years ago

Reply from Solar Optimum

Hi Theo, we appreciate the 5-STAR review thank you!

Feb. 4th, 2022

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Verified Customer

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Andrew Geyer Los Angeles, CA

The experience went well. They were very helpful when needed

2 years ago

Reply from Solar Optimum

Glad you had a great experience, Andrew! Thanks for choosing Solar Optimum for your project.

Feb. 4th, 2022

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Verified Customer

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OC Fremont, CA

The entire process from sales to final inspection was very smooth.

2 years ago

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Verified Customer

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Premesh Irvine, CA

They kept me updated on everything and work was done in a timely manner

3 years ago

Reply from Solar Optimum

Thanks for reviewing Solar Optimum, Premesh! Glad we were able to keep you updated and got the work done in a timely manner.

Sep. 2nd, 2021

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Verified Customer

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Mark miller Granada Hills, CA

Because they were organised and knowledgeable about the product

3 years ago

Reply from Solar Optimum

Mark, Thank you very much for this 5-star review!

Jul. 8th, 2021

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Verified Customer

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joshua pollard Los Angeles, CA

Very happy with my solar insulation, 14 panels plus power upgrade

3 years ago

Reply from Solar Optimum

Congrats on going solar, Joshua!

Apr. 19th, 2021

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Verified Customer

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Dale Johnson Sun City, CA

Everyone was pleasant and professional and they were fast and efficient

3 years ago

Reply from Solar Optimum

We love hearing this, Dale. Appreciate your review and your business.

Apr. 19th, 2021

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Verified Customer

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Boris P

Excellent customer service, one day installation, high quality work, good price

4 years ago Edited January 10, 2024

Reply from Solar Optimum

Thanks for selecting Solar Optimum, Boris!

Nov. 12th, 2021

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Verified Customer

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Harold G Oak Park, CA

Great communication. Every person we dealt with was very professional.

4 years ago

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Verified Customer

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Sujeet Kumar Fremont, CA

Excellent customer service! kept me well informed throughout the process

4 years ago

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Mr. Huntington Beach, CA

Great installation crew. Scheduling and permits need help and bad communication from saled.

4 years ago

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Verified Customer

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Mark Janes

Great installation and pricing but poor communication during the project planning

4 years ago

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Verified Customer

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Reuben Hofshi

Did a good job bsomeb8nstallation was c arried on in the dark this was dangerous

4 years ago

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