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Solar Alliance Southeast

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20 User Reviews

6.4

Overall Score

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Solar Alliance Southeast was founded in 2003 and provides residential and commercial renewable energy solutions to homeowners in Tennessee, Kentucky, and Illinois. The company has performed over 2,000+ successful residential installations and developed over 360 megawatts of renewable energy sources sold to utility providers. Free consultations are offered by Solar Alliance Southeast to interested consumers.

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The Good

  • Sunbox and Sunbox+
  • NABCEP Certified
  • Free Systems for Disable Veterans
  • Multiple Financing Options

Sunbox and Sunbox+

The solar company offers homeowners two tiered packages that provide a comprehensive suite of solar-powered home improvements. The first is Sunbox, which includes premier solar panels from Canadian Solar, solar power optimizers from SolarEdge, solar inverters and energy consumption monitoring from Enphase, an LG Chem backup battery, and roof-mounting and racking through Iron Ridge. Each of these manufacturers is a leader in its respective product line, and combined, this system competes with any system out there in terms of reliability, performance, efficiency, and durability.

Alternative to the Sunbox package, customers could opt for Sunbox+, which provides all the same industry-leading components as the Sunbox package, with the addition of Generac variable speed solar generator. Customers also have the option to add a solar EV charging station to either plan.

NABCEP Certified

Solar Alliance Southeast has been certified by the North American Board of Certified Energy Practitioners (NABCEP). This certification indicates that the company has taken additional steps to educate its solar energy specialists through advanced training on the latest solar installation practices and technological developments.

Free Systems for Disabled Veterans

Solar Alliance Southeast operates The Solar Alliance Southeast Foundation, which is a 501 c-3 nonprofit organization. The foundation provides disabled veterans with free residential solar energy systems. Further details can be explained by contacting the company directly and speaking with a customer service representative.

Multiple Financing Options

Solar Alliance Southeast offers multiple financing options for its customers. Qualifying homeowners may receive loans with no down payment and low monthly rates for terms of 5-25 years. Leasing and Power Purchase Agreements are also available for terms lasting 20-25 years. Performance solar energy monitoring is included and prepaid options are also available. Homeowners may also receive federal and state tax incentives as well as rebates from government programs and utility providers. Solar Alliance Southeast can help consumers with all required paperwork and will fully explain each option during a free consultation.

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The Bad

  • Potential Installation Restrictions

Potential Installation Restrictions

Certain circumstances may restrict a homeowner from potential solar panel installation. Excessive shading from trees, immovable obstructions, and roof orientation are important factors that determine if solar panel installation is possible. Homeowner associations may also have regulation that prevent rooftop installation.

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The Bottom Line

Solar Alliance Southeast provides free consultations and flexible financing options for residential and commercial customers in Kentucky, Tennessee, and Illinois. Solar Alliance Southeast also provides free solar panel installations to qualified disabled veterans. The company's partnerships with leading solar equipment manufacturers and NABCEP certification mark Solar Alliance Southeast as a true expert in the solar industry, and customers are encouraged to obtain a free quote to see if their homes qualify for solar power.

Qualified homeowners are encouraged to read our verified Solar Alliance Southeast reviews (below) to evaluate important factors like customer satisfaction, company trustworthiness, and actual energy savings.

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Solar Alliance Southeast

Solar Alliance is an energy solutions provider focused on commercial, industrial, and residential solar installations. The Solar Alliance team is committed to helping businesses, homeowners, and utilities generate, manage, and use their power to save money. We partner with the top energy technology providers, including Tesla for electric vehicle chargers and Generac for whole home backup generators. We also partner with Loxone to provide Smart Home technology that intelligently automates core functions of the home, including lighting, climate control, multimedia, and security. We have the team and experience to deliver a professional job that exceeds all of your expectations. We offer full service design, engineering, and installation services. Get in touch with us today to start your journey to savings and energy independence. Business or home, we can help you save money on your monthly electricity bill.

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Star Rating

4.0

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20 Reviews

Review Breakdown

5 grade

55%

4 grade

15%

3 grade

15%

2 grade

0%

1 grade

15%

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Featured Review

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Betsy Bell Buckle, TN

Totally professional. Installation was perfect. Everything operates as it should. The people have gone above and beyond. I am very happy with them. Multiple people have stopped and asked me about the panels and I always tell them how pleased I am with the company.

1 month ago

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Featured Review

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Asad Maynardville, TN

The person I’ve worked with is a very good employee and very helpful explaining things and getting things running in a timely manner.

1 month ago

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Pamela Sevierville, TN

it takes them a long time and it seems to get a problem fixed and I'm not so sure it's their fault but it's still a problem, but everybody is nice. Installation took a long time because of weather but you know they seem to have put it together properly, it was their fault. Kevin is terrific and the sales people are pretty good too. We are pretty happy with them.

1 month ago

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Joe Stebner Vonore, TN

They installed the equipment and it's working but not like the salesperson explained it. They did not clean up the new concrete driveway and left a muddy mess. Also the trench from the ground mounted panels were not filled in properly.

1 month ago

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Suzan Bowmaan Knoxville, TN

They are very professional and trustworthy. They provide great customer support. The products they sell are top notch.

1 month ago

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Diana Sevierville, TN

I’ve only had one problem with the equipment and that was fixed immediately. It has been pretty easy and I’ve had a good experience.

1 month ago

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James Dandridge, TN

The warranty was not very late and we are currently having some issues with that. Installation was quick and I can get a hold of customer support when I have a problem.

1 month ago

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Marian Knoxville, TN

Installation went very well. They were really nice and gave me a lot of information so it was a painless process.

1 month ago

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Charles Manneschmidt Knoxville, TN

They were willing and flexible to install my solar equipment as I wanted the system configured.

1 month ago

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Don James Sevierville, TN

Always available to answer questions. Deliver on expectations.

1 month ago

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thomas lawson Heiskell, TN

the crew foreman was lazy, the work was not finished and all equipment was not installed properly

1 month ago

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Cathy Chuckey, TN

They explained everything, how it works, etc. Very informative.

1 month ago

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Tommy Maryville, TN

Installers were very professional and did an excellent job but their customer service and product is not very reliable.

1 month ago

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David Knoxville, TN

Customer support responds to all my questions, but the process was slow.

1 month ago

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Ronnie Seymour, TN

They are very professional and very nice and it has been great.

1 month ago

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Fay Hale Church Hill, TN

the job they done on the install was great and professional.

1 month ago

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RichardCooper Maynardville, TN

It isn't doing what they said ,, stuff is happening that i did not agree to!! I'm looking for a lawyer now!!!

1 month ago

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Ronald Sevierville, TN

Worst thing we’ve ever done. We never get support from customer service. I would never recommend them to anyone.

1 month ago

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Donald Beyer Spring Valley, CA

The only problem we had with this company had to do with what we were told by the sales person about upgrading our panel being included in the price. When it came down to the installation the company owner didn't want to do that. Finally agreed that our existing panel could be used based on info received from my own licensed electrician. We have been enjoying minimal electric bills now since 2012 and very happy.

3 years ago

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Ken Bailey Santee, CA

I am a disabled Vietnam Veteran and had to pay for my panels. Told me my roof was in very good shape (lie). Now after 3 1/2 years later I need a new roof. Solar Alliance's installer Solar West now wants me to pay them $6000.00 to remove the solar panels and replace them after I pay for a new roof to be installed. ($10,500.00) a total cost of $16,500.00. I feel Solar Alliance and Solar West should cover those costs since they told me my roof was just fine. As a disabled Veteran age 74, I cannot afford this.

3 years ago

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