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Skyline Solar

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6.7

Overall Score

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LAST UPDATED: November 2nd, 2022

Skyline Solar's mission is to create sustainable independence by empowering people. Cofounders Scott Knudsen and Kyle Larsen started the solar company in 2016 after years of working in the solar industry.

Skyline Solar serves clients throughout Colorado, Iowa, Utah, and Wyoming. Company offices are in Grand Junction, CO; Rapids, IA; Pleasant Grove, UT; and Cheyenne, WY. 

Alongside providing homeowners with clean energy via solar power, Skyline Solar demonstrates a commitment to serving communities via charitable donations. With each solar installation, the company donates $20 to the organization GivePower, which equates to giving someone in need access to clean water for 20 years. 

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The Good

  • Guarantees
  • Process
  • Solar Panel Quality 
  • Refer-a-Friend Program
  • NABCEP-Certified Designers
  • Incentives

Guarantees

Skyline Solar is unique in that it guarantees a timeframe in which the installation will be complete. The company guarantees your project will be on and producing power within 120 days from the start of the process. There is also a guarantee that you won’t incur any additional expenses after signing up. 

Process

Something homeowners may appreciate about Skyline Solar is the company's dedication to providing a customized solar project to meet each client's unique needs.

When you first meet with a company representative, they will look at your current power usage. This will help Skyline Solar determine the exact size of your solar PV system and how many solar panels you will need based on your home and energy consumption.

After assessing the size and number of panels needed, the company will install your panels.

Skyline Solar is a full-service solar provider that doesn't outsource to third-party installers. Instead, clients can expect to only work with Skyline Solar employees.

Once the solar panels are installed, Skyline will set up net metering. 

A net metering agreement allows homeowners to connect their current power grid with the solar panels and earn credit toward their energy bills when their energy output is more than their energy usage. Net metering helps homeowners avoid the high cost of solar battery storage and power during the winter months when the sunshine is limited.

Solar Panel Quality 

Skyline Solar offers some of the best solar panels, inverters, and mounting materials in the industry. Its Tier 1 solar equipment includes the following:

  • LG solar panels and Hanwha Q Cells
  • SolarEdge solar inverter
  • IronRidge racking equipment

In addition to industry-leading equipment and know-how, Skyline Solar provides versatile solar setups that are tailored specifically to system requirements and customer input. The company not only specializes in ground-mounted systems, but can also safely mount its solar panels to almost any type of roof - including clay tiles.

Refer-a-Friend Program

Skyline Solar allows its clients to earn some extra cash. Homeowners with Skyline can refer their family or friends and every reference who follows through with an install earns you a $500 check.

NABCEP-Certified Designers

Skyline Solar employs designers who have been certified by the North American Board of Certified Energy Producers (NABCEP), an industry-recognized organization and standard-bearer for best renewably energy practices. 
Once the system has been designed up to code, Skyline Solar's consultants will educate customers on the ins and outs of solar energy, energy costs, and any other questions they may have.

Incentives

Skyline Solar educates consumers on the tax incentives that come with investing in solar power. There is a federal solar tax credit, also known as the Investment Tax Credit or ITC. This allows homeowners to deduct 26 percent of the cost of installing a solar system from your federal taxes. Additionally, the ITC applies to residential and commercial systems, and there is no cap on its value.

However, it is important to know that signing a lease or a PPA with a solar installer means you are not eligible for the tax credit (since you are not the owner of the system).

While tax incentives are not unique to this company, consumers will appreciate the details they can learn from the company and get their questions answered. 

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The Bad

  • No Financing Information 
  • Mixed Reviews 

No Financing Information 

While Skyline Solar's website is generally helpful, we would like to see information about financing. Skyline Solar has state-specific net-metering and tax incentive information on the website. However, that's all there is. It would be nice to know more about Skyline Solar's loans if there is a loan partnership as well as solar lease and PPA options if applicable. 

Mixed Reviews 

While even the best companies should expect negative reviews from time to time, there is a higher percentage of 1-star reviews than we like to see on a review profile. However, more reviews are needed for the company overall.  And based on review responses from the company, it appears that they have recently built a new customer service team, which bodes well for customer service concerns that come up in the future. 

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The Bottom Line

Skyline Solar is a good option to consider for solar power. It is fairly new to the industry but has made great strides in making a name for itself. The company offers customized solar solutions, a 25-year manufacturer warranty, and most impressive - guarantees to ensure an efficient and transparent process.

Just make sure you understand financing options and the installation timeframe before signing a contract. And, as always, we recommend reading customer reviews (below).

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Star Rating

4.1

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58 Reviews

Review Breakdown

5 grade

57%

4 grade

21%

3 grade

5%

2 grade

3%

1 grade

14%

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Garrett Holm Des Moines, IA

**Avoid Skyline Solar** Looking back, we wish we had trusted the reviews on the BBB and avoided using Skyline Solar. This Company is deceptive and lacks integrity, timeliness, and proper communication. Skyline's sales team (Nick) and engineering staff completely over sold the system and then under delivered on their promises. Here are the facts (which will be undisputed by Skyline) from start to finish. We were sold on a system that would over produce in the summer months to pay for our usage during the winter here in Iowa. The chart in their presentation even showed it! Turns out the chart was not of our usage but just a generic model. Skyline never graphed our usage and assumed that the chart would cover, they were wrong. We use approx. 1,900 kWh during our peak summer months and the chart showed us only using 1,400 kWh. They also committed to 99% coverage with the system (it is on their proposal), we have been paying Mid-American well over $100+ every month since the system has been turned on in June of 2022 and have yet to bank one iota of energy for winter. Turns out that they took some averages of our billing (instead of graphing our usage) and promised during the sales pitch that the system would cover. The difference, which I graphed and demonstrated to them later, shorted us a significant amount of kWh for the year. Mind you that these people are supposed to be the experts! Contract was terrible (please read it). Coming from a contracts background for work, it is full of language that is not good for you as the consumer and so we had to negotiate terms. We signed in October 2021. They promise to have the system up and running in 120 days, it wasn't operational till 8 months later. The team installing was brand new and knew very little of what they were doing. The panel installation looked horrible (which I made them fix), a man fell through the ceiling of my brand-new garage and the foreman almost dug a hole through live power lines (had I not been there to stop him). As other reviews have noted, they went radio silent after install. No communication, no calls, nothing. As the consumer, I had to constantly probe them as to why the system was not operational. After a list of excuses, Skyline finally stepped up and finished their part and got the system turned on. We could tell there was a problem right away and that it was not meeting the expectations set out by Nick on their sales team. Immediately, they tried to blame us and our usage as the problem, but I demonstrated through billing that we were using less than in 2021 and should be over producing per their chart. Then they tried blaming us for a lack of accurate data on our billing. We quick showed them (via an accurate chart) that it was their engineering team who took liberties and did not graph out our usage and instead used an average that shorted us. They never stepped up and took responsibility for their issues and that lack of integrity it what bothers us the most. We spent the next 4 months trying to get them to fix the system and make it right, but they ultimately refused and offered only to change out some light bulbs and the thermostat (which was already brand new) as a "fix" to the problem. They refused to upgrade the panels to meet their 99% expectation and would not give us a partial refund either. We will ultimately spend $1000's of dollars more now over the life of this system and wish that we had never contracted with Skyline Solar.

4 months ago

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Dave Denver, CO

SKYLINE SOLAR LLC ( PleasantGrove, Utah ) is the biggest joke of a company. The system that they installed was not the system that my home requires. This is a direct result of SKYLINE SOLAR miscalculating my home's energy requirements. I have been complaining for the past almost three years now. On one of the few rare ocassions that I tried to reach anyone from SKYLINE SOLAR, their remedy to fixing their mistake was for me to spend more money. After I refused to pay extra, I haven't heard a word from SKYLINE SOLAR. Now that they have been paid in full for the job, they could care less about fixing their mistake unless if there is a bad review submitted against them..Then and only then will you hear from them with lies of how they are going to help. DO NOT TRUST THIS COMPANY BECAUSE SKYLINE SOLAR TAKES PRIDE IN RIPPING CUSTOMERS OFF. Don't take my word for it though, just read other reviews about them. The good reviews were sent from employees, family members, and friends of theirs in order to look good. Anyway,they admitted on a written document that they miscalculated and installed an incorrect sytem. This was probably the only truth that I have gotten from SKYLINE SOLAR from the start of this project until now, almost three years later. This company has no interest in fixing their mistakes for free, so be very very careful not to allow this sham of a company any business unless if you don't mind being taken advantage of. BOTTOM LINE, RUN AWAY IN TERROR FROM THIS JOKE OF A COMPANY...

10 months ago

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Reply from Skyline Solar

Dave, we can only see your first name and no other information. Can you reach out to us by filling out a ticket at www.skylinesolarpower.com/contactus we would love to help you through this!

May. 6th, 2022

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kenneth williams

We decided to put solar in because I don't really like giving the power company money we were lied to and ignored the were installed in 1.7 months ago they paid my overages for four months knowing there were issues the panels they sold me where the wrong wattage I still have a 155.00 power bill and 199.00 dollar bill for the panels spoken to the owner and he thinks that replacing the panels with a higher watt would take care of the issue it's gotten worse, not better I've tried to be nice and work with this Solar Rip off a company I'm in Cheyenne Wyoming they have never checked the panels either they say it was calculated wrong and want me to buy more panels knowing the first four months there was an issue I've did emails and phone calls and they won't fix this problem now I guess ill have to try to file complaints and maybe have to go legal to get them to come to get their equipment off my home. Im only saying something because I don't want someone going through this nightmare. I paid 36.000 dollars to pay higher power bills

1 year ago

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Reply from Skyline Solar

We appreciate this customer informing us of some issues with his system. We learned that the system was slightly under producing what we originally estimated our proposal. We provided compensation for the difference that the system didn't cover for the 4 months it had been under producing. We then increased the system size by swapping out the original panels for higher wattage ones after realizing the panels that were installed were slightly different from what was originally proposed. The result now is the system is on track in 2021 to produce 15% more than we originally planned in annual estimated production in the initial proposal. Over the life of the system, we estimate the new panels will produce much more than we originally estimated. Thank you for choosing Skyline, if there are any other issues we can resolve please don't hesitate to reach us at 855-475-9765

Dec. 3rd, 2021

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Ken Williams New York, NY

Update Skyline still has not fixed the issue I would like to come get your system off of my home we have in 22 mouths banked any energy last Month Solar panel Bill 199.00 and a 202.00 power Bill where is the savings? Sir your company is a rip-off your Panels are trash your AP system is Crap you have not Fixed my System and now you want me to just live with this DONT TRUST THIS COMPANY UNLESS YOU WANT THIS NIGHTMARE!!!!!! Stop lying you did pay our overages I have copies of checks I have Text Messages and Emails and now you changed our Contract lol LIES LIES C0ME ME GET YOUR CRAP OFF MY HOME!!!!!!

2 years ago Edited January 5, 2022

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Reply from Skyline Solar

Hi Ken, we have a new dedicated customer service team. If your still experiencing issues you can get in contact with them by submitting a ticket @ www.skylinesolarpower.com/contactus

May. 6th, 2022

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James Lehi, UT

Problems with installation, calling and calling and calling and not able to get help for over a month before a manager got back with me. Now it's up and running and we were told that it would cover 100% of our electric usage... NOT!!! Contacted them to see why we were only producing a fraction of what was promised and they said 50% is actually the magic number. Never been so disappointed.

2 years ago

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Reply from Skyline Solar

Hi James we are always here to help! December is a rough month to base the output of the system since the sun hours are so low. However, to ensure your system is pacing for the right annual number our Project Mangers can look that up and make sure you are on pace for the year. You will get the majority of your credits to offset you bill in Spring, Summer and early Fall. Our number is 855-475-9765 option 1. Call anytime!

Dec. 28th, 2020

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Steve Douglas, WY

This system relies on a connection through YOUR internet connection that you pay for and sends the information gathered to China. It is an open hole to the your network just to monitor the system and since its a micro-inverter may not even work UNLESS it's "connected" to China. Find one that has onsite monitoring only. Additionally, the system installed on my home is only outputting about 10% of capacity. Unfortunately I did not do due diligence in researching efficiency , usability and system access risk. Go with a better explained, less "foreign" system.

2 years ago

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Reply from Skyline Solar

Hi Steve, Depending on your inverter you can upgrade to a cellular based monitoring. If you want to look into that you can submit a ticket to our customer service department @ www.skylinesolarpower.com/contactus they should be able to find out if that is an option for your inverter.

May. 6th, 2022

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Leslie

The price of panels is high. Our benefit from xcel is low and when we talked to our realtor about them she said we'd never recoup the cost.

2 years ago

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Reply from Skyline Solar

Leslie, sorry you haven't felt like you have received the benefit quite yet. I do know that it takes about a year to build up credits from the utility to fully offset your consumption with solar. I would recommend calling in if you want to make sure your production is on point. 855-475-9765. In regards to your relator. We just had a customer get an appraisal on their home and they got dollar for dollar what they had purchased the system for a year ago before tax credits! What this means is they haven't even paid more than $900 in energy payments and have increased the value of their home that much and received a 30% tax credit all for just switching the way they buy energy. This customer told us they requested an appraiser who has experience with solar. Let us know if you need anything! We are here to help :)

Sep. 24th, 2020

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Collette lee Cañon City, CO

The main office has not followed thru with the promises made. Have contacted them several times about the roof leaking. The workers and support staff here in Colorado are great. But the main office has not been supportive.

2 years ago

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Reply from Skyline Solar

Collette if you are still in need of assistance you can reach our customer support team by filling out this a ticket on our site www.skyllinesolarpower.com/contactus

May. 6th, 2022