To whom it may concern, where do I start about this company Semper Solaris. I learned about Semper Solaris from our Nephew and Niece that recently had their solar system installed by the Company. As my Wife and I were researching many different companies to install our solar system, our Nephew told me to contact Mark I. at Semper Solaris. And I am glad we did. I contacted Mark and he set up an appointment to come to our house and discuss the options for solar. Mark provided a custom layout for how many panels we would need and how much energy we would produce. Mark was very thorough and explained how solar works and answered all our questions. And believe me we had quite a few of them. Mark left us with all the information we needed and with no pressure to use their services. My Wife and I took a few days to discuss what we had learned from Mark and how we could only benefit from solar. With that said, we decide to go with Semper Solaris.
The next step was to talk with the project manager Matthew W. Matthew provided us with the information pertaining to how the project would work. Before your project starts they design a template of where the panels and all the equipment will be located. This eliminates any confusion, and everyone is on the same page. There is no room for error as you electronically sign that you agreed to the drawing. I must say I was really impressed with how the layout looked. The panels were position perfectly on top of our roof in the drawing. Finding the location for the equipment was more complicated, but these guys are professionals and they knew which options we had. The reason finding a location for the equipment was complicated was due to the location of our gas meter. The equipment could not be within 6 feet of the gas meter. Matthew and his team came up with a brilliant idea and informed us we had an option to have it installed in our garage. Even though it would take more cabling to run the electrical wires to our electrical box, Semper Solaris did this with no extra charge. After the layout was agreed upon, the next step was to schedule the installation date. This is where I met Michael C. our personal project coordinator. Michael set up the installation date and made sure I was aware of everything that was going to transpire. I did not have to call Michael to get updates, he called me. Yes, it still exists, as Semper Solaris is a company that cares about their customers. Michael was our main point of contact from here on out. As our project progressed, my Wife and I still had questions. Michael was able to answer every one of them in timely manner. At the end of every call that we had he never hesitated to say, “call me if you have any other questions”. Michael made this project and installation painless. So as a human you start to think this is probably too good to be true. But me as a witness their service is great, and it is true. These guys really know what they're doing. Now came the time for the installation. The day finally came, and Michael let me know what time the installers would be at our home and everything that was going to happen.
The day of the installation I met Alex and his crew. Talking about professional installers, these guys are it. The first day, their focus was installing the panels and getting all the wiring ready. With the panels they installed and the wiring they prepped, it was better than I thought it was going to be. Equipment installation in the garage came out superb. Installation of the panels on the roof was installed like they came with the home.
The second day was the running of all the wiring, cabling and connections to the electrical panel box. With our installation, there are no wires, cables or tubing visible on top of the roof. All the wires, cables and tubing are running directly through the attic to the main electrical panel box. When you look at the panels on our roof they look like they're not connected but they are. Only tubing you see with our installation are two tubes running down the side of our house to the electrical box. The rest of the equipment is professionally installed in our garage.
After the completion of the installation, Alex and his crew tested the system to make sure it was working properly. Alex informed me step by step what I needed to do once I had PTO (permission to operate). Michael also inform me of what steps I needed to take once I had PTO. Approximately two weeks after the installation I had the authorization to turn our system on. Semper Solaris provide so much information that I'm not going to go into details because it is so much to cover. For the great warranty and superb panels, you will need to contact Semper Solaris for that information.
Approximately two to three weeks after we had our solar system turn on, Semper Solaris came back out to the house to make sure everything was still working properly. Talking about customer service.
Our project is now completed, and my Wife and I are happy customers. Just the other day Michael called and ensured me that he will be our personal project coordinator for the full warranty of the system. Did I mention Semper Solaris has a 25-year warranty? A real 25-year warranty covering all parts and labor. All, if you do not have solar and you own a home it is worth considering. Again, you're going to pay your electricity bill somewhere, why not pay yourself. Semper Solaris is a company that can provide you with great service and a piece of mine.
I thank our Nephew and Niece for introducing us to Semper Solaris and I thank Semper Solaris and the entire staff for being a great company and providing a service that people can still Trust.
I highly recommend Semper Solaris for your Solar project.
Charles Slaughter Jr.