Semper Solaris
4.5
6.5
Overall Score
This company may not service all states.
See states serviced
LAST UPDATED: August 17th, 2023
Semper Solaris is a solar energy contractor and residential roofing company based in San Diego, California. Founded in 2012 by former United States Marine Kelly Shawhan and construction specialist John Almond, Semper Solaris has created a niche by hiring ex-Marines and U.S. military members.
The solar installation company boasts that it can perform any necessary roof repairs or even put on a whole new energy-efficient roof if needed. In addition to solar panels, Semper Solaris also offers battery backup options for solar energy systems, including the Tesla Powerwall.
The solar power company currently serves Los Angeles, San Diego, Orange County, Palm Springs, Laguna Hills, El Cajon, the Inland Empire, and the Bay Area of California as well as parts of Arizona, Texas, and Florida.
Read on to discover The Good, The Bad, and The Bottom Line about this solar company, as well as view Semper Solaris reviews from real customers.
Top Ranked Companies
#1
SunPower
chevron_right
(4,257)
9.9 Overall Score
4.5
#2
Solar Optimum
chevron_right
(626)
9.5 Overall Score
4.9
#3
Sunnova
chevron_right
(3,501)
9.5 Overall Score
4.3
The Good
- American-Made Solar Panels
- Home Energy Storage
- Additional Home Services
- Veteran-Owned Company
American-Made Solar Panels
Semper Solaris' use of American-made solar panels, specifically Silfab and Qcells brands, showcases the company’s dedication to supporting domestic manufacturing and promoting sustainable energy practices within the United States. By prioritizing American-made products, it contributes to the growth of the local economy while ensuring the use of high-quality solar panels known for their efficiency and durability.
Home Energy Storage
Semper Solaris installs Tesla Powerwall home energy storage units, which are highly regarded for their cutting-edge technology and ability to store excess solar energy. This feature allows homeowners to maximize their energy usage and minimize reliance on the grid, enhancing the overall efficiency and sustainability of their solar system.
Additional Home Services
In addition to solar installations, Semper Solaris also provides roof replacement, heating, and air conditioning services. This comprehensive approach allows customers to address multiple home improvement needs simultaneously, saving time and effort.
By offering a range of services, Semper Solaris positions itself as a one-stop solution for homeowners, simplifying the process of transitioning to solar energy and improving the overall energy efficiency of their homes.
Regarding roofing specifically, the company has partnered with Owens Corning and is one of the few Owens Corning Platinum Preferred Contractors nationwide for all roofing projects. So if a customer needs to have their roof replaced before the solar panel installation, Semper Solaris can take care of it all in-house, which is a benefit few solar energy installers can provide.
Veteran-Owned Company
Moreover, Semper Solaris proudly emphasizes its veteran-owned status, drawing inspiration from the Marine Corps motto, "Semper Fidelis," which means "always faithful." This military discipline and attention to detail are ideally reflected in the company’s projects, providing customers with peace of mind and confidence in the quality of their work.
The Bad
- Recent Pattern of Negative Reviews
- Need to Read Fine Print
- No Solar Lease or PPA
Recent Pattern of Negative Reviews
Customer reviews are key to determining if a company’s product and service measure up to its promises. In the solar industry specifically, prospective customers should study reviews to gauge a solar installer’s transparency, efficiency, and communication when things don’t go according to plan.
Of the 400+ Semper Solaris reviews below, 86 percent are 5 stars. However, all of the reviews left in the past couple of years are 1-star reviews. This indicates that while the company has met customer expectations in the past, it has struggled to do so more recently.
We’ve noticed that the company does take the time to respond to reviewers and attempt to right any wrongs expressed within negative reviews.
Need to Read Fine Print
Semper Solaris promotes various discounts and offers, such as the current $500 promotional coupon, which can be applied toward solar installations. While promotions may be appealing, it's essential for customers to carefully review the terms and conditions to ensure they fully understand the eligibility criteria, limitations, and potential exclusions associated with these offers.
Additionally, while Semper Solaris offers a 50-year platinum protection limited warranty for its roofing installations, it's crucial for customers to thoroughly read and understand the fine print to determine the extent of coverage. Clarifying the warranty terms will help ensure that homeowners have a clear understanding of what is included and any potential limitations or exclusions that may exist.
No Solar Lease or PPA
While Semper Solaris does provide outright purchase and financing options like a solar loan to help the customer pay for his or her solar project, the company does not appear to offer solar leases or power purchase agreements (PPA).
Although these latter two options preclude the customer from taking advantage of solar incentives and the federal tax credit, they significantly reduce the upfront and ongoing costs of going solar while still meeting the customer's energy needs. So while customers benefit financially from owning a solar system, they can still benefit energy-wise from solar with a lease or PPA.
The Bottom Line
Semper Solaris’ installation of Tesla Powerwall units, comprehensive range of services, veteran-owned status, and commitment to American-made solar panels demonstrate their dedication to quality and sustainability. It also sets itself apart from solar-only-companies by offering roofing services and covers its workmanship with a surprisingly-extensive roof warranty.
However, the need for careful scrutiny of promotions and warranty terms should be considered. Conducting thorough research and seeking clarification on any uncertainties will help potential customers make an informed decision when choosing Semper Solaris as their solar provider.
Additionally, recent Semper Solaris complaints left in our repository indicate that recent customers are unhappy with the company’s approach to the installation process and, specifically, communication overall.
That being said, not even the best solar installer is perfect. As with any solar company, weigh positive and negative verified customer reviews as you consider the company you want to work with.
Was this content helpful?
Yes
No
Filter by:
Sort by:
Paul Morgan San Diego, CA
Let me be very clear here, I was a very satisfied customer UNTIL something went wrong. My solar system that was installed by Semper Solaris went down at the end of March. I never would have known this because, like most people, I religiously watched my solar production for the first year of so of solar ownership and then I gradually neglected it more and more. Luckily the company that installed my home battery (NeoVolta) noticed I was no longer feeding the battery from Solar and called me the same day they noticed it.
Thus began the nightmare that we will call customer service from Semper Solaris. The never answered phone calls and always returned emails with generic responses that did not address my problem or how to fix it. Eventually we spent 2 weeks going back and forth verifying that the system was in fact not working and that my internet connection was not the problem (despite the fact that I verified that the system was not feeding the battery so it was obviously a larger problem). By middle of May after several emails with photos of my system with no lights showing (because it was broken) we scheduled a service tech to come out in the beginning of June. That service tech merely verified that the system was in fact broken and I needed a new inverter (that they would have to order from the manufacturer….you guessed it they will call to set up an appointment when it comes in.)
Now around the middle of June someone calls me with the great news that they could schedule someone to come out July 10. I was informed that I should feel lucky that they were able to call in technicians from Northern California to complete the job so quickly (yes almost 4 months of no working solar was quickly). I received another phone call at the beginning of July letting me know that they scheduled my appointment for a travel day for the technicians and that they would have to reschedule 2 weeks later. After some not so nice discussion and threats of legal action we rescheduled for the 13th at 8:30 am. I was told that they would not need to turn off the power to the house. By 10:00am on the 13th I had not heard from anyone so I called and received no response…UNTIL I called the sales line and explained that they WOULD be getting this done today or they would be hearing from my attorney. About 45 minutes later my tech called to let me know he would be there at 12:30 and it would take 2 hours to complete the repairs. When he got to my house he told me that because I had a different battery that they didn’t install they would be turning of the power to the house. For those of you not in San Diego we are in the peak of a heat wave.
I know this is a lot of review BUT when you are spending this much money on something you SHOULD read all of the review because the customer service of this company is horrible! It will cost you thousands of dollars in lost power generation (that the warranty explicitly does not cover) and it will annoy you even more because every time you contact Semper about your warranty problem that they don’t have enough technicians to keep up with they will call you, text you AND email you within 5 minutes from their sales department. They have a great sales team and they do very well at marketing on the name of military owned and the “Semper” name. Honestly I don’t know how the ex-military owner of this company sleeps at night linking his horrible customer service company to the honor, faithfulness and loyalty of the US Armed forces and Marines specifically. They are not the most affordable, normally that means higher customer service and better equipment. Do not use Semper unless you want to go through the same thing in the event that something goes wrong with your system.
1 month ago
Reply from Semper Solaris
Hi Paul, Thank you for sharing your experience with us. We always strive to provide the best customer service experience and speedy attention to warranty needs. Please understand that it is standard practice to experience a wait time when there is a warranty replacement being processed by the manufacturer. We coordinate return visits with the delivery dates of the manufacturer replacement part. I can see that you are already working with a member of our team and your system is back up and running. Please continue working with your representative as she will be able to address your concerns further. Thank you.
Aug. 17th, 2023
MR. aguilar Mission Viejo, CA
first i hire semper solaris to install the roof been a working class person and have to save for the next project i waited a couple of years to have them install the solar power and later on i have them replace my AC for one more energy efficiency now my solar power it has been down for about three month and all i get is a running around in my last conversation with the project manager i told him not to call me unless you find a technician to come over my house to fix it ,i trusted this company in my family we have veterans even my kids have served in the middle east for 5 tours and that is the reason why i hire semper solaris.
1 month ago
Reply from Semper Solaris
Hello, Mr. Aguilar. We're sorry to hear about your experience, we'd like to see what we can do to help. Can you please email us at [email protected] with the name associated with the name associated with your project and address and a customer care agent will reach out.
Aug. 14th, 2023
beng caturay
Received a response from corporate executive account who will follow up with technical support to diagnose issue I am having with my electrical connection to the in-law unit. Quite impressed that Semper Solaris seems really concerned with how they handle customer service.
5 months ago Edited April 4, 2023
Reply from Semper Solaris
Hey Beng, thank you for updating and upgrading your review to 5 stars reflecting your recent experience with Semper Solaris. We are happy to hear that our team reached out to you promptly to address and fix your concerns. We strive to provide constant communication and excellent service to our customers and are glad you got to experience that. We really appreciate you acknowledging our efforts. Please know we are just a phone call away for any questions you may have. Thanks again for your continued support.
Apr. 3rd, 2023
Tom ONeill Long Beach, CA
It's hard to give Semper Solaris even one star as I have been waiting for 11 months now and I still am being jerked around. I had Semper Solaris include a new roof with the package which was completed in August of 2022. The first time they showed up to install the panels was in January of 2023 which the crew removed a good portion of the room tiles on the back of my house before being informed that the panel brackets were not the correct ones. Because of this, the crew covered the unprotected roof with plastic and left. I was informed at that time a different bracket would have to be ordered. I had to live with plastic on the roof until early May before the roof tiles were replaced and being told that the original brackets that they had in January. I had to deal with plastic covering my roof during three months of heavy rain. I was told my install was scheduled a number of times but it never happened. This last time they scheduled the work more than a month in advance, but again when the date arrived, no one showed up.
The things that upsets me the most is they informed the finance company on more than one occasion that the installation was complete and to fund the loan. Another is they are holding me up from finishing my home improvements.
You can use your own determination on whether to use Semper Solaris or not. If you are, my recommendation is to obtain the company's owners contact information as everyone I have spoken to just tells you what you want to hear and you see lettle action. I've been requesting the owners contact information for a year now.
2 months ago
Reply from Semper Solaris
Hi Tom, Thank you for your review and sharing your experience with us. We always aim to provide a seamless process for our Solar projects. We know how eager our customers are to get their home improvement projects to the finish line. We do see that you are already working with a Corporate Executive. Please continue to work with her as she would best be able to assist. Thank you.
Jun. 23rd, 2023
Christina Gray San Bernardino, CA
I do need to state that the follow-up, after my initial review was above and beyond.
More like the service I have received through out the whole process. They have made every effort to rectify this.
4 months ago Edited May 22, 2023
Reply from Semper Solaris
Hello Christina, we aim to provide exceptional customer service throughout the entire process, including addressing any concerns or issues that may arise. It's great to know that our team went the extra mile to meet your quality expectations. Please don't hesitate to let us know, if you have any further questions or concerns. Thank you for updating your review to a 5-star positive review!
5/22/2023 - Hi Christina, we always appreciate honest customer feedback as we are continuously looking for ways to improve customer experience. A member of our team will be reaching out to you shortly regarding your concerns. Thank you.
May. 22nd, 2023
Andrew Padilla San Marcos, CA
We are extremely happy with our experience purchasing solar from Semper Solaris. We worked with Joshua D, and he was very helpful throughout the process. Semper offered great terms, price and provided great customer service. Additionally, Semper has a great referral program which we have benefitted from. Thank you!!!!
8 months ago
Reply from Semper Solaris
Hey Andrew, we are happy to hear about your top-notch experience with Semper Solaris. We are thrilled to know that we were able to help you get a competitive quote with great terms and provide exceptional customer service throughout your project. We are glad to know that Joshua was of great help to you. We always want our customers to get the best and are very delighted to know that you benefitted from our referral scheme. Thank you for this fantastic review and congratulations on going solar with Semper Solaris!
Jan. 3rd, 2023
Review Source
Sylvia Whittier, CA
I heard about Semper Solaris from a commercial. I called and scheduled an appointment because they are veteran owned. Bob K came to the house and he was great. Bob explained everything. He was thorough and we felt at ease and comfortable with him. We just clicked. We looked into other companies, but it wasn't the same. Bob got our estimate quickly where other companies dragged their feet. Our work crew was good. We've had a lot of work done on our house and they were one of the best crews we've had. They were on time, addressed our concerns and answered all my husband's questions. We are really, really happy. It was a good investment. We have already referred people to Bob K and Semper Solaris.
1 year ago
Reply from Semper Solaris
Hello Sylvia! Thank you for choosing a Veteran-owned company and taking out time to write a great review. We are thrilled to know that Bob King made you feel at ease and explained the entire process. We are happy to know that he was able to help you in the decision-making to choose the right company and right product. He is one of our esteemed employees and we are very proud to have him on the team. Bob King and the crew will be very pleased after hearing your compliments! We appreciate your words of praise and are pleased to know that we could meet your expectations. Thank you for recommending Semper Solaris and congratulations on making the right investment!
Jun. 20th, 2022
Review Source
Wendy Moreno Lancaster, CA
I was referred to Bob K and Semper Solaris by a friend. Bob was friendly, informative, on time and very polite. He was very patient in dealing with us and our four kids. Bob was very sweet to my mom who doesn't speak a lot of English and she still talks about him. Overall it was a great experience. Bob helped us make the financing work for our needs. We are very satisfied with everything. The guys that installed the panels were amazing. There were a few hiccups along the way, but everything was resolved to our satisfaction. Installing solar panels was the best decision we made. Our bill has been reduced by over 1/2. I have already recommended Bob K and Semper Solaris to my friends!
1 year ago
Reply from Semper Solaris
Hello Wendy! Thank you for the fabulous review. We are so glad to hear that you decided to go with us for your solar needs. It is wonderful to know that Bob King and the team made your entire experience top-notch. Bob is known for his polite and kind nature and we are overjoyed to hear the way he took care of your mother. We are also happy to know that he was professional, polite, and responsive when it came to assisting you with all of your doubts and finance work. We are so proud to have him on the team. We also want to thank you for appreciating our technical team who did an excellent job of installation. Enjoy the security of your new solar energy system and huge savings on utility bills. Thank you for your support and your recommendations!
Jun. 20th, 2022
Review Source
Judi Dolan Thousand Oaks, CA
Bob K and Semper Solaris came highly recommended by a close friend. Bob listened to my concerns and found a solution that worked for me financially. Bob was very easy to get along with and always returned my calls within a day. The support team at Semper Solaris is amazing. They listened, responded and followed up on everything. The work crew cleaned up after themselves and completed the work on time. Bob was very honest and accurate about how long the process would take from start to finish. Everything went according to schedule. I am 100% happy and my energy bill has decreased to practically nothing. I 100% recommend Bob K and Semper Solaris!
1 year ago
Reply from Semper Solaris
Hi Judi, thank you so much for taking the time to write such a wonderful review! We truly value Bob's work ethic and easy-going and honest consultations as much as his customers do. We're happy to hear that he made you feel comfortable with your decision to go solar and provided the best system and finance options for your project. Plus, to hear our install team was efficient, tidy, and finished your project on time is just as great! We appreciate your support and always welcome referrals!
Apr. 6th, 2022
Jim Bailey Seal Beach, CA
I heard about Semper Solaris through radio ads. I called and they sent Bob K out. Bob is a nice guy, very knowledgeable and answered all of our questions. Everything went very well. Bob did a great job and continued to touch base throughout the installation process even when his part of the job was done. The project was seamless from start to finish. We installed a new roof, solar panels and 2 Tesla Powerwall batteries. The crew worked well. My wife or myself was there every day. They were always early and always cleaned up after themselves. They completed the work quickly and everything went very smoothly. We are up and running and so far so good! We are in the black with what we are selling back to the energy company. I would definitely recommend Semper Solaris and Bob K
1 year ago
Reply from Semper Solaris
Hi Jim, we're so thankful that you heard our radio ads and gave us a call! We truly value Bob and his information, no-bs approach with each of his customers. We're thrilled to hear that he went the extra mile to make sure your new roof, solar panels, and Tesla Powerwall system we all installed seamlessly. We also appreciate you recognizing the crew's grind and their timely and tidy work approach. We hope you enjoy all that energy production and the savings on your energy bill for a long time to come!
Apr. 7th, 2022
Lauren McNamara San Diego, CA
My husband and I have had the best experience with Semper Solaris. The process started with Genevieve when she came to our house and gave us the run down. Her knowledge about everything really made us feel comfortable. Once we committed (we needed a new roof and solar), Sean and his team were top notch everyday on the job! Our situation was a little tricky because we started an addition right after solar was put on and the Semper team came back a few months later to complete the roof on that section. They were in touch with us the whole time and that was really important. Even our GC mentioned how much he loved working with Semper Solaris. We can't wait to see how much money solar will save us over the years!
1 year ago
Review Source
Wes C Los Angeles, CA
I was referred to Bob K and Semper Solaris by a friend. Bob K was very upfront about everything. Right away we felt we could trust him and the information he gave us. Bob was very open about the product, provided lots of information and answered all our questions. His presentation made us feel comfortable with the decision we were making considering it is a big purchase. Our crew was very professional. They let us know when they arrived and left and explained the work they were going to do each day. Their workmanship was good and it was clear that they were dedicated to doing a good job. They took personal interest in their work. We feel good about our decision to install solar. It was a big thing to do and in the long term it will be very beneficial for us. I have already recommended Bob K and Semper Solaris to other people!
1 year ago
Reply from Semper Solaris
Hey Wes, thank you for sharing your Semper Solaris experience with this awesome 5-star review! Bob is a solar knowledge bank and a straight shooter and we're grateful to have him on our team. We're thrilled to hear that Bob provided you with a thorough and educational consultation that helped you feel confident in your big home improvement project and that our team executed at the highest of standards, from their workmanship to their personable communications. We hope you're enjoying your solar energy system savings!
Mar. 23rd, 2022
Review Source
GGarzon Canyon Country, CA
I was referred to Semper Solaris and Bob K by a friend from Nextdoor app. I had previously received a quote from another solar company that underestimated my needs. My neighbor suggested I get a quote from Bob. Bob looked at the previous quote, determined the mistake and then gave me an accurate quote. Bob was likable, had great charisma and I enjoyed talking to him. He was very honest, not pushy and fun to be around. My work crew was very nice, professional and did the job fast. I didn't have any problems, everything was done correctly the first time. The crew even took the time to show me how set up and use the app for my Tesla Powerwall battery. I am very happy with my decision to install solar panels and the Tesla Powerwall battery! I have already recommended Bob K and Semper Solaris to others!
1 year ago
Reply from Semper Solaris
Thank you so much for this awesome review and your compliments for Bob and the install crew! We're thrilled that you trusted your neighbor's referral and gave us a call. We're pleased to hear that Bob was honest, likable, and was also able to design a solar energy system that was custom-made for your home specifically. We're also glad to hear that the installation team walked you through the Tesla Powerwall app and how to monitor your production, consumption, and to see where your energy is flowing at any given minute. We'll be sure to pass your kind words onto Bob and the team. Thanks again for your support!
Mar. 15th, 2022
Robert Alva Bakersfield, CA
I moved to Bakersfield 2 years ago from Los Angeles, and my place needed a new roof and HVAC system. I also wanted a Solar & Storage system which is a pretty tall order right?! Well, I figured it out and started the process with Robert at Semper Solaris. I have (9) squares of flat roof and (5) squares of slope. I discovered that the flat section of my roof wasn't draining properly so I decided to have the company build a taper system for my new IB PVC roof. I also chose their Owens Corning, Duration Cool product for the sloped portion, and voila! It came out perfect!
While in the permitting process for my Solar & Storage system, we were ready to install my new 5 Ton, 16 SEER, all-electric package unit. To reduce exposure to common bacteria & viruses and to protect against allergies & asthma, I made sure we added the MicroPure MX4 Air Scrubber and AprilAire 5000 Air Filter. I also added the ECOBEE digital thermostat. ALL HIGHLY RECOMMENDED add ons! Next up, (25) 360W Panasonic Evervolt panels with SolarEdge inverters! I also installed (2) Tesla Powerwall batteries. Why? I bit the bullet to be as legally off the grid as possible! My main motivation for my (2) batteries was to transform my house into a "Self-Powered Home! I've attached two pictures to show my panel placement and my power flow chart.
1 year ago
Reply from Semper Solaris
Hey Robert, we know moving from LA to Bakersfield can be a big transition, especially when it comes to heating & air and energy usage. We're grateful that you chose Semper Solaris to help make this transition easier for you and to get as off-grid as possible. We hope you're loving your energy-efficient upgrades and the benefits each project brings to the table. The security of a new roof over your head, the comfort of a new, health-driven HVAC system, and the freedom from the utility company with solar panels and Telsa Powerwall setup. The future is looking bright!
Mar. 14th, 2022
Glen Gordon Bakersfield, CA
Hello to all! I'm the new recipient of a beautiful new, 50 Year warranty, Owens Corning roof! I'm writing this review to show you how I got here. I contacted Semper Solaris after watching a tv commercial on KGET-TV. I'm an older homeowner and the agent was very patient with me. The agent also advised me that they would send over their roofing expert and I appreciated that.
Mr. Alva was prompt, kind, and courteous. He measured my roof and informed me thoroughly about all my options. The crew handed it from there. They took care of business and cleaned up everyday. It was a great experience and I most definitely recommend Robert, the crew, and Semper Solaris.
1 year ago
Reply from Semper Solaris
Thank you for this great review, Glen! Congratulations on getting a new 50-year Owens Corning roof with Semper Solaris. We're so happy that Robert and the installation crew were able to explain your roofing options, help nail down a great roof solution for you and your home, and get it installed cleanly and efficiently. We know you're not only going to admire the aesthetics of your new roof, but also the security and reliability of a new roof overhead.
Mar. 14th, 2022
darryl ford Bakersfield, CA
I was in the market for a new roof and solar system when I saw a Semper Solaris TV commercial and decided to give them a call. Semper Solaris sent over Robert A senior Energy consultant whom was very courteous and knowledgeable about the solar system and roofing installation. My roof took a week to install by professional roof technicians following one day installation of solar panels. Both crews were very courteous and professional and kept the work site very clean of debris at the end of the work day. I would highly recommend calling semper Solaris and asking for Robert A for your roof and solar installation services.
1 year ago
Heather Barrett Moorpark, CA
We were getting estimates on a roof when a close relative gave us a flyer from Semper. We then decided it made sense to install solar at the same time as our new roof. We met with Bob K. Semper’s quote was competitive. It wasn’t the lowest but we felt Bob had our best interests in mind, understood our needs and could recommend what was best for our situation. Bob was personable, upfront and honest. He was the only installer we met with who told us about the rebate on the Tesla Powerwall2 batteries and that sealed the deal for us. The roofing crew was super efficient. Our roofing manager Eddie called me every night to tell me what had been accomplished and what time they would be starting the next day. The solar crew was helpful, professional and on time. Our system is living up to our high expectations – we are selling energy back to the grid! Our decision to go solar is saving us money and we feel fortunate that we got our batteries in time to qualify for the rebates. We have recommended Semper and Bob to our close friends and neighbors and we are really happy!
1 year ago
John Sprung Reseda, CA
I first heard of Semper Solaris from one of their radio commercials. I liked that they're veteran owned and hire veterans. I got four bids and Bob K of Semper Solaris clearly had far and away the most knowledge and experience. There may have been a lower bid, but the comfort level from knowing that Bob knows what he's doing made Semper clearly the best value.
I wanted a company that would do both a re-roof and the solar job, so if there were any leaks when it rains, there'd be only one responsible party. The roof tear off was fast, and the re-roof even faster. Those crews are experienced and very well coordinated, there's no wasted motion. They were done in three and a half days. And now, in December, we’ve had some major rain with no leaks at all.
The solar and electrical work was also very well done. We got a Tesla Powerwall, so we had to replace the DWP service entrance, the meter socket, and the main breaker panel. The only real delay was from the city, both DBS and DWP. Even the stucco was patched and painted to match perfectly.
The system had a few minor issues at first, there were some incorrect settings that had to be changed by Tesla over the internet, and one hardware fix by Semper. But the main point is that Semper fixes things promptly. Now the system is working fine. Even in November we're basically self-powered on sunny days. We only need power from the DWP if it's cloudy or drizzles. We sell a lot more to them than we buy from them. About three weeks after we were debugged and running, the DWP had a 27 hour power failure. We were the only house in the neighborhood that had full power the whole time. The solar was able to charge the batteries during the day without backfeeding the grid, and we had plenty to get through the night. The only thing that isn't backed up is air conditioning. In November if we get to 100% during the day, we typically have 30% - 40% left when the sun comes up again.
Going solar with a battery was definitely a good decision, I highly recommend Bob K and Semper Solaris.
1 year ago
Review Source
Mark Simi Valley, CA
I heard about Semper Solaris from a friend who served in the Army. My wife and I both have family in the Navy, so we wanted to support a company that is veteran owned and supports veterans. My salesman, Bob K, was very good. We had a few other companies come out who tried to push us into leasing. Bob explained and presented the difference between leasing and purchasing in such an excellent way that it made it easy to choose Semper Solaris. Our work crew was nice, clean and efficient. The foreman explained the entire process to me and took pride in his work. He took the time to make it look clean and symmetrical and even took a picture of his work. The guys were great and respectful, calling me "sir." My decision to go solar was great. I definitely recommend Bob K and Semper Solaris. I'm excited to see the results as the months and years go by!
1 year ago
semper solaris tesla powerwall San Dimas, CA
I started looking for batteries about a year and a half ago for myself. I met with Bob K from Semper Solaris at the time. Bob is great! Recently I was looking for batteries for my mom and I immediately called Bob based on my previous experience with him. My mom enjoyed every facet of her installation. The crew paid attention to every detail and did a good job. I monitor the app on my phone for my mom and I get emails about potential outages. I feel great about the decision to install Tesla Powerwall batteries to supplement my mom's solar panels. I plan to install them in my home as soon as possible!
1 year ago
Marshall S. Colton, CA
My solar and backup battery project with Semper Solaris was nothing short of amazing. From the first call to completion, Semper Solaris was a pleasure to deal with. Our consultant Genevieve thoroughly explained the process and answered all of our questions throughout. Construction supervisor Daniel and his crew were also a pleasure to work with. They were on time, courteous, and totally responsive to our needs and schedule.
Shortly after our system went online, SDGE shut our electricity off for a planned maintenance project. It was so nice to have our Tesla battery backup online to power our home seamlessly during the outage. So looking forward to electric bills going forward!
Thank you Semper Solaris.
1 year ago
Michelle Johnstone San Diego, CA
My husband and I were in the market for AC and a complete new HVAC system along with solar and our friend recommended Semper Solaris. My husband is the type who does lots of research and asks lots of questions. We met with Genevieve from Semper and she was so great. She answered all of our questions (there were a lot) and was always quick to get back to us. She designed a system that was appropriate for our lifestyle and took the time to discuss future energy use and trends vice just looking at our current usage like most of the other solar companies. Semper gave us a competitive price, but really shined when it came to customer service which is so important with such a big investment. Semper and Genevieve were very communicative and always quick to help us out. They were on time, clean, and professional. All of the installers were true professionals. This is not a fly by night solar company who’s going to disappear after installation. If you are looking for competitive prices and exceptional service, go with Semper.
1 year ago
Davis Johnstone Chino, CA
Solar is a big investment and there are many decision to be made that will have an impact for years to come. Genevieve was our sales advisor and she absolutely crushed it. I'm the type of customer that is heavily researched, has lots of questions, and wants to know all the intricate details. Genevieve walked us through everything step by step. She did not sell us on a system or features that would not benefit us in the long run. I felt like she had our best interest in mind throughout the process. A pleasant change from other quotes we received. Semper has competitive pricing and is very quick to respond to any questions, concerns, or issues. Our HVAC manager Chris was also awesome. We had some questions about the tricky placement of our AC condenser and Chris was super responsive to helping us come up with a solution which worked perfectly. Installation was a breeze. They picked up after themselves each day, were on time, and communicative. It's apparent that Semper is a business which takes care of its customers first and foremost. Our AC is purring along and we quickly wondered how we lasted so long without it. With the addition of solar, we're looking forward to the long term energy savings not to mention doing our part in reducing our demand on the grid. There are lots of solar companies but not all are the same. If you are looking for great customer service, an honest and educated solar advisor, and a company that's going to be around for years to come if you ever have any issues, look no further.
1 year ago
Review Source
Lowell Snyder San Marcos, CA
Semper Solaris was recommended by my realtor when I bought my new house. But I also checked reviews of other companies and got another competing bid to make sure I was getting a good value. Semper Solaris was not only substantially cheaper, but they were VERY responsive through the entire process. Joshua D gave was able to review my energy usage and provide a quote for a system that was very affordable. They walked me through the process, including arranging a solar loan through a local lender. The design process was quick and easy and they provided the details for the HOA to allow for a quick approval. Once all the approvals were in place (county permits were approved within days of HOA approval), the installation was done on the following Monday morning. They installed a large system in 1 morning! The system was inspected and cleared the next day and SDG&E approved it to operate in less than a week. The Semper Solaris team kept me informed through the entire process with easy communication and progress milestone updates. Highly recommended!
1 year ago
Review Source
michelle seda San Diego, CA
After doing my due diligence on solar companies we chose Semper Solaris and so glad we did. Our experience was outstanding from our first meeting with Genevieve ( who explained how solar works) to Albert who installed and connected our system. Every person within the Semper team were courteous, patient and helpful. They made us feel like they appreciated us as customers which felt great! An A+ company in our book. We will be recommending them to anyone who wants to start producing clean energy with solar panels. Thank you Genevieve, Albert and the Semper team for making our solar learning experience so enjoyable.
2 years ago
Beth W
As our electric bill grew and solar incentives became attractive we began to consider converting our Long Beach home to solar power. We looked around, asked friends and family and in particular we read with interest the reviews on Yelp. That is where we were first made aware of Semper Solaris. It was about two years ago and saw all the great reviews for Semper Solaris. We loved the positive reviews and the fact that they were a Veteran Owned business. Bob King came out and met with us at that time. Bob was a great sport and very patient as we told him we were meeting with 2 - 3 other companies. We were not sure that the battery bank was quite where we wanted it so we decided to wait. Then in August 2020 we had a 24 hour power outage, which helped us make the decision to finally to go solar. Bob was happy to come out and meet with us again after nearly two years. He was willing to answer all our questions and remained engaged the whole time. He made the entire process seamless and easy from step to step. Bob and the employees at Semper helped explain and file all the necessary paperwork and there was never one point where I had to do anything – I literally watched with amazement as they passed the baton from one group to the other and kept me updated on my status. The on-site teams were amazing. They were very respectful and happy to answer any questions. They went above and beyond their scope of work. They took pictures with my phone on the roof during installation, were respectful of our landscaping, and even removed plants that were impeding the installation.
They had a very high work ethic and exceeded my expectations. Now are now running a credit every month and I am obsessed with looking the Tesla app on my phone to see how my new battery system is working! Bob King and Semper Solaris are beyond amazing and I have never, ever felt so good about unequivocally giving someone a recommendation! If you have any thoughts of going to solar power – start your journey with Semper Solaris – you will not be sorry!
2 years ago
Velma Clayter Lancaster, CA
It is truly a pleasure for me to acknowledge Semper Solaris. I purchased the Solar System, a new Circuit Breaker & the Tesla back-up Battery. This is a phenomenal Company with outstanding employees. I find the employees to be efficient, dedicated, self-motivated, knowledgeable with excellent follow-up and follow-through-skills Their work ethics, teamwork, and customer service skills are superb. I truly consider it a privilege to have the opportunity to work with Leticia C, Raedene S, Eddie M, Adam Z, and the Jarheads C among others. You can court on Semper Solaris employees to go out of their way to ensure the customer's needs are satisfied without hesitation. I understand excellent service, because I managed the operations of the largest federal court in the nation with an overall staff of 177 employees including 20 management staff. I also worked closely with 12 judges and their chamber staff, setting their calendars, recording hearings and providing transcripts, etc. I felt compelled to recognize this marvelous company with their first-rate employees. I would recommend this company in a heartbeat to anyone. You can always count of having a job well done! V. Clayterz
2 years ago
Vickie L Egeler Camarillo, CA
I heard about Semper Solaris from my daughter. Bob K came out and spent quality time explaining all our roofing options that were available and explained step by step the process from beginning to end.
Bob was very helpful with deciding what fit best with our house. Bob also took the time to go over different payment options and help us to get the project funded it was wonderful that we did not have to do any of the leg work for that as he took full control of the loan process .
Our project manager, Eddie, was awesome and kept us informed step by step. He came by and checked on his crew throughout the install, He texted when they were starting work every day and called at the end of day to say they were done and to see if there was anything we needed .
Our work crew was wonderful. They greeted me every day with a positive attitude and it was our pleasure to see them every morning they were very professional, very informative and always on time. Their work was excellent the area was keep clean every day the final cleanup was exceptional. Everything was perfect and my roof looks great. I would definitely recommend Semper Solaris and Bob King! thank you for everything you did to make our roofing journey a pleasant experience.
2 years ago
Eric G. Santa Clarita, CA
I heard about Semper Solaris when I did a google search, saw their internet ads and decided to investigate. I have lots of veterans in my family and that appealed to me. I had a decent understanding of the technology prior to meeting with Bob K. Bob was quick to point out the cost/benefits ratio long term. He also helped me understand the medical programs my mom would be eligible to receive. He explained what would work best in my situation and his recommendations were 100% spot on. His advice and knowledge were very beneficial. I didn't feel any pressure. Bob is a good guy and stepped in and helped whenever I needed anything. Both my solar and roofing crews were fantastic and respectful. They made sure they cleaned up nails, even in my neighbor's yard. The work looks fantastic. My system is performing better than my expectations. I'm glad that for the first time in my whole life my mom and I can have the air on without thinking about it! I set the temperature at whatever I want now! I absolutely recommend Bob K and Semper Solaris. I got exactly what I paid for. My warranty is good. There is no downside!
2 years ago
tyler molhook San Diego, CA
I had been considering solar for a long time, but when I got quotes from other companies the math never ended up working out because my electric bill wasn't very high. After a dealing with a couple hot Clairemont summers and a leak in my roof I knew it was time to invest in A/C and a new roof. I reached out to Semper Solaris because I wanted someone that could do it all. Genevieve (my sales rep and primary contact in the project) walked through my options and I was pleasantly surprised the price with including A/C, roof and solar. I knew people that paid about the same amount for just solar.
Once I reached out to Genevieve that I wanted to move forward with the project I was sent a bunch of docusigns and the project started in no time. I got A/C installed in about a week and then it took about a month for my roof and solar permits to get approved. I started my project in April and I had A/C new roof and solar well before June. Definitely exceeded my expectations considering I couldn't even get a roofing company to get me a bid for months. I even changed my roof color the day before my roof got installed. I had the team scramble to find the new color and they came through! I'm so happy they did, the solar panels blend in with the darker roof color just like I wanted.
Now I just can't wait for this may gray to burn off so I can start cranking my A/C for pennies!
2 years ago
Bennydub9 CA
After shopping around with several Solar Companies we decided that Semper Solaris was the best fit. We’re so thankful we went that route because the process was so efficient. Semper Solaris offered the most competitive pricing with incredible financing options. Our rep was Joshua D. and we were very impressed with his high level of service and excellent communication throughout the entire process. Joshua walked us through the different options and helped us understand our energy needs. He also coordinated the perfect financing terms for us. Joshua was always available to answer any questions we had and he kept us informed every step of the way. Our system is now up and running and it’s nice to no longer have an electric bill. I would highly recommended Semper Solaris and hopefully you’re lucky enough to get Joshua CG as your rep.
2 years ago
Reply from Semper Solaris
Hi Ben, thank you so much for sharing your positive Semper Solaris experience! We're thrilled that Josh was able to help you find the perfect pricing and financing option and also provided excellent service and communication throughout your project. Congratulations on adding a solar panel system to your home and cutting down that electricity bill! We always appreciate your support and recommendations. Thanks again!
May. 13th, 2021
maurice nolet Roseville, CA
I heard about Semper Solaris years ago from a friend . My salesman, Bob K., was great. He was very personable and accommodating. Bob fully explained the product and my options, as well as payment options. My crew did a really great job. They had to redo the roof in order to offer the warranty, and while doing so there were areas on the back patio that got tar stains. My crew cleaned and power washed the tar stains and left my patio looking better than it did before. My system is working great and I would do it over and over again! Recently, Sunpower proactively called me to upgrade everything that was under warranty at no cost to me. That was a nice unexpected surprise! It raises the value of my home and saves me a considerable amount of money every year. I anticipate more savings in the years to come with the continually rising cost of power. I would recommend Semper Solaris and Bob K. to anyone looking to install solar. . . and I have! I would never recommend anything I didn't believe in and I definitely believe in this product. Bob is an excellent salesman!
2 years ago
Mike Mike Scottsdale, AZ
Just an update on my solar installation from a couple of years back when we first had it installed. One of the best decisions ever made to use Semper Solaris & Bob K. to complete our transaction. It works great 5 years on and based on discussions with Bob, decided on a situation that would end up with a break even or sometimes a surplus each year. Our Summer electric bills went from 650/month (300/winter) down to $10 per month. Three out of the five years we received a check back for surplus sold back to the electric company. The reason for the 10$ per month is the electric co. has a "minimum" bill amount to cover billing and processing, hey, its no problem going from $4500 - $5500 per year for electricity down to 100$. We are about 9 months from completely covering the cost of the installation and panels and we will never have a cost increase based on rates going higher.
We wash the panels 2x a year with soft water. Purchased a portable unit specifically for cleaning them and I would highly recommend a soft water unit rather than just spraying them. I have no issue going onto the roof to complete the work, but there are numerous services that will clean them for you. The house is in Palm Springs, so it does get dusty and cleaning them make them operate better saving us more money. Contact Bob at Semper, had a great experience from start to finish.
2 years ago
Dawn Carifi ,
I heard about Semper Solaris from my Fire Captain and I liked the first responder discount they offer. I don't have time to sit and interview a lot of people and Bob K. from Semper Solaris was the first sales person I met with. He was super mellow and chill. He explained everything about solar panels and Tesla powerwall batteries and gave me different options. Bob made everything very easy to understand. My crew was great and my system is operating really well. I love using the Tesla app to track my energy usage. I am very happy about my choice to get solar panels. I am looking forward to the summer when my bill will be very low. I strongly recommend Semper Solaris and Bob K.!
-Dawn
2 years ago
ANISSA BURNS El Cajon, CA
Genevieve J, Veronica, Mark, Vinny, Cesar...Best, most friendly, courteous, respectful team ever. My install was smooth and fast. Genevieve J sold us our system when she was trying to enjoy a quick birthday vacation... returning calls, emails and advice...especially when it came to our attention the system we already had installed when we purchased our forever home would not cover our electric usage. Semper Solaris goes above and beyond and John the owner has the best and most qualified people working for him. Every license covered. No need to worry with their install and service. Can't wait to see that electric bill disappear forever. Thank you all for the exemplary product, service, and care. MAHALO!
2 years ago
Lorrbal Sacramento, CA
Everyone was asking why I was getting these things and did i really need to spend money on that! Now they call me in an outage and tell me they don't have power and I laugh, "sorry, what do you want me to do about it???!!! Semper Solaris installed my solar in 2018 before my husband died. Now I live hear by myself and if the power goes out not only do I not know how to hook up a generator, I don't even know where it is! Even if i did know I would have to be putting gas and I can barely walk. I called Semper Solaris and told them what can they do for me. They sent this nice young lady. Her name is Raedene S. Everyone calls her Rae like on Star Wars and she was wonderful in explaining how all this stuff works and she taught me about the Tesla Powerwall battery. The guys that put it in were courteous and did a nice job.
2 years ago Edited January 19, 2022
Gregory Smith San Diego, CA
We recommend Semper Solaris because they are veteran friendly and employ mostly veteran associated personnel. They had the right price and explained everything with no pressure to buy. I am a disabled Veteran and my wife is a 24/7 caregiver. The sales person explained in detail so both of us understood the process and the timing involved. Everyone that worked on our installation was timely, informative and like family – the good kind! Our timing was at the end of 2019 where everyone was trying to capture Tax credits. The communication was a bit slow in the beginning but Semper hired a delightful person that quickly eliminated that problem. We liked their placement of the panels showing nothing from the street view. Theft is on the rise in our area. Installing solar is a very complex procedure getting permits from HOA, SDGE and inspections but Semper Solaris emailed with visuals showing us each step and who, what, when, and where they were in the process and making sure it was hooked up to our Wi-Fi. It’s nice to be able to touch my phone app and see how the system is doing and producing. We even got a call from Semper Solaris a month after installation saying there was an issue with a panel and they scheduled another nice person to come and fix the issue at no cost. The company was above and beyond for this veteran and his wife.
2 years ago
Reply from Semper Solaris
Wow, Gregory, thank you so much for sharing your Semper Solaris experience with this thoughtful review! We also want to thank both you and your wife for your service and sacrifice for our country. We aim to honor our veterans by providing a work environment that allows them to shine and it sounds like our team did just that. We know going solar can be a bit complex and we're happy to hear that our consultant and project manager made it easy to navigate and get the permits, applications, and inspections handled for you. We also love that you're enjoying the monitoring app on your phone as it's a great tool to keep an eye on your system's health and solar production. Thank you again for your support and welcome to the Semper Solaris family!
Nov. 25th, 2020
Jennipher Lorber San Marcos, CA
I received several quotes from several companies. I was lucky enough to meet with Genevieve J with Semper and I'm so glad I did! She was so incredibly knowledgeable. She was not a pushy sales woman but more of an educator. She honestly just wanted us to know everything possible to make an educated decision from there whether that was with Semper or not. The company we were originally going for was cheaper but encouraged us to install fewer panels. Genevieve was more expensive but educated us on why the additional panels were necessary. Now we are one year later and let me tell you... Genevieve was SPOT ON with her calculations! We settled up at the end of the year with the power company and we only owed $70. INCREDIBLY accurate! Had we gone with the other company, we would have owed several hundred dollars!
Semper isn't necessarily the cheapest but I truly believe you get what you pay for. Their products are top notch and their customer service is wonderful from Veronica to Vinny. Do yourself a favor and go with Semper. We have had ZERO problems. 5 stars all the way! Thank you.
2 years ago
Reply from Semper Solaris
Hi Jennipher, we appreciate you choosing Semper Solaris out of all the solar companies you met with. Genevieve is great at explaining the benefits and inner workings of solar and helping each customer find a solar panel system that will work specifically for your home and energy needs. We may not be the cheapest option, but we are proud to offer top-of-the-line, American-made equipment, and take care of our customers. We're so happy to hear that your true up energy bill for the entire year was only $70, that's fantastic! Here's to many more years of reduced energy costs and freedom from SDG&E!
Oct. 20th, 2020
MikeC San Diego, CA
We had been thinking about getting solar for some time and finally decided to take the plunge. It did not hurt that we will be getting a tax credit as well! The entire process from start to finish was phenomenal! Genevieve, who was the sales person, was always prompt, friendly and very knowledgeable about the company and the product. She always, and I mean always, replied to our emails and answered all of our questions. Once we signed, the team at Semper Solaris were always communicating and providing status as to what was going to happen next and when. A big thanks to Veronica and Vinny, Cesar, Mark. They are awesome. It was just a pleasant experience from start to end. The actual solar installation took one day! The only lengthy wait we had was SDGE which is out of the hands of any solar company and the customer. Overall, excellent customer service to everyone we interacted with, especially Genevieve and Billie! Thank you. We are now enjoying our solar system!
2 years ago
Reply from Semper Solaris
Wow, Mike, thank you so much for this stellar review! We're pleased to hear that Genevieve provided an excellent consultation, was prompt, friendly, knowledgeable, and was able to answer ALL of your questions regarding your solar energy system and installation. We're proud of our whole team, Genevieve, Billie, Veronica, Vinny, Cesar, Mark and everyone who worked on your project and helped you make the jump to solar so you could start saving money and helping the environment at the same time. Here's to a long future of solar production and reduced dependency on your utility company!
Oct. 16th, 2020
Chris Golden Carlsbad, CA
To whom it may concern,
Semper Solaris recently completed a Solar/HVAC Project at my home at the end of July 2020. I wanted to take a few moments to comment on my experience with Semper Solaris. Please ensure the Owner, Kelly, receives this feedback.
Background:
I took about two months researching solar options and educating myself about solar. I also got formal quotes from three separate solar companies (one of which was Semper). I am a Quality Assurance Engineer by training and like most engineers we like to understand how things work allowing us to make informed decisions.
My first contact with Semper Solaris was with Rhami H in Sales. In a word Rhami was “outstanding!” He was extremely patient with my endless barrage of questions. He was always polite and courteous. And most importantly he was always available throughout all phases of the Solar/HVAC project. I have seen other folks in Sales in other industries who seem to disappear after a contract is signed. This was not the case with Rhami. Not only would Rhami always respond to my inquiries but he would do so typically within minutes. This level of customer service and dedication is not the norm in my experience and Rhami makes an exemplary front man for Semper Solaris.
I was astounded how fast the solar crew installed my (11) panels. Granted there were about five guys who showed up at my house but each was completely clear on what their responsibilities were and went right to it. Forgive me as I do not recall the foreman’s name but he was a complete professional. He took his time to carefully answer the questions I had for him (and I had many). After the installation was complete he spent some time explaining how the system works and went over the system operation. In addition, I had the pleasure of meeting Mark K who personally came out to my house to ensure I was completely satisfied with the solar installation. Mark also spent some time with me explaining how the system works and went over its proper operation.
Next was the HVAC project. I was extremely pleased with Mack and Stephen who installed the system. Mack was really impressive on his knowledge of the A/C and Heater. Like the other folks at Semper I had plenty of questions for Mack. He would stop what he was doing to give me his complete attention and thoughtfully answer my questions. A complete professional despite his young age.
My wife and I have done many home improvement projects over the last 7 years or so. These included a major kitchen renovation, installed all new sliding doors and windows, a major backyard renovation, followed by the most recent Solar/HVAC project. I can honestly say with absolutely no reservations that Semper Solaris was head and shoulders above all these other contractors. From the responsive, courteous staff to the outstanding workmanship and professionalism. Even both City Inspectors who signed off on the Solar and HVAC projects independently commented on how Semper Solaris’s workmanship is the best they ever see. They even complimented me and my wife for choosing Semper Solaris.
Finally, as a US Navy veteran I was naturally drawn to giving Semper Solaris a hard look when selecting a contractor for our project. Your television commercials do in fact live up to the hype.
Absolutely outstanding! Thank-you Kelly for your dedication to excellence. You should be extremely proud of your employees and the work they do.
3 years ago
Kyle Burson Oceanside, CA
Semper Solaris – Michael G and his amazing team of professionals - our lifeline! Moving to a 2-story home, 3x larger than the condo we moved from, a pool and spa in the back yard – and utility bills skyrocketing - we quickly realized Solar was essential. Based on research, we selected three companies to interview, and Semper Solaris was clearly so far superior to the others that there was no choice to be made. From the moment Michael G arrived for our appointment, the rest was flawless. Michael had already done extensive research on our property, had our solar plan designed, and opened his computer and walked us through the education we needed to make the decision easy.
True to its Mission Statement, Semper Solaris is a company who exemplifies honesty, high integrity, and is dedicated to what is best for its customers; no oversell, no undersell but simply what is needed for maximum solar efficiency. Further, the entire installation project, working with a team of dedicated experts, was seamless, flowed smoothly, and was completed, inspected, and approved in a few short weeks. We are very grateful to the whole Semper Solaris team!
3 years ago
Reply from Semper Solaris
Wow, Kyle, thank you for taking the time to write this wonderful review and for complimenting Michael and the whole team! We aim for the best and hold our team to our high standards of honesty and integrity, and as you said, we're dedicated to designing a solar energy system that is best for our customers. We know that when upsizing from a condo to a house with a pool and spa, the energy costs can be a huge shock, and we're elated that we could help design a solar panel system to fit your energy needs and budget. Please know that we are here for any questions or system needs that arise in the future. Congratulations on going solar and welcome to the Semper Solaris family!
Jun. 15th, 2020
Matthew Brink Las Vegas, NV
Stop looking now.. Semper Solaris is the company to install your solar!
After some extensive research and a horrific experience with another company in the past, I was very hesitant to trust a solar company again.
I chose Semper Solaris because they were a military-affiliated company. Best decision I ever made!
From a very professional & zero pressure sit down discussion with consultant Rhami H (needs a raise or promotion) to the team who installed our panels & equipment to the inspectors, nothing but extremely professional and efficient service!
I review a lot of feedback on companies before I hire anyone. I knew I could trust this company based on their military affiliation-did not dissapoint at all!
Thank you Semper team for reinstating my trust & confidence again & representing what our military stands for; honesty, integrity & results!
Start to finish took less than 2 months to officially get our PTO!
Very impressed!
The Brink Family
3 years ago
Reply from Semper Solaris
Thank you for this amazing review, Matthew! We appreciate you choosing Semper Solaris because of our military background and are proud to hear that our team performed, with honesty, integrity, and top-quality results. We're thrilled to hear that Rhami and the team reinstated your trust and confidence in solar companies and also home improvement contractors. Here's to a bright future filled with energy production and savings!
Jun. 16th, 2020
John E Evans Oceanside, CA
Michael G was our rep and was very informative, helpful.
First- the process took about 8+ weeks, which seems very good.
Princess E is very responsive and very helpful. She either answered my question or found the person who could. She was the highlight of the process.
Billie J was helpful. Her voice mail was full one time. But every time Princess referred my email to Billie, Billie answered promptly.
The installation went well. The city building inspection had to be rescheduled when your company rep missed the city inspector the first time which delayed the process 3-4 days. Of course, the 8AM-12PM time frame SDG&E required makes it difficult for your company.
The city forwarded the paperwork to SDG&E quickly and SDG&E approved the PTO quickly.
So far, the process has been very good. I just need to see the panels work and produce enough energy for our uses but that will take a couple of months. I realize I new very little about solar energy. I am now anxious to see it work!
Thank you very much.
I have had the system over two months and has worked well, no electric bills from SDG&E. I will refer everyone to Mike.
3 years ago
Reply from Semper Solaris
Hi John, thank you so much for writing this awesome review, and sharing your experience throughout your solar installation! We're happy to hear that our team shared their solar knowledge, installed your solar energy system in a timely fashion, and also answered your questions and kept you up to date during your project. There can be many moving hands on a project including ourselves, the city, and SDG&E, and we thank you for understanding the scheduling hiccup. We know you are going to love seeing your system operate, produce energy, and save you lots of money for a very long time. We really appreciate you complimenting Michael, Princess, and Billie, and we will surely pass them along to the team. Thanks again John!
Apr. 3rd, 2020
Charles Brown La Jolla, CA
I recommend using Semper Solaris for your solar system. I was very happy with their entire process. They do a quality job for a reasonable price.
I was referred to sales rep Gavin Pringle by a friend who was very happy with her solar system as well as her roof replacement. Gavin presented his recommendation for my system design based on my prior electrical usage. He offered several alternative systems I could chose from, but no high pressure to pick the most expensive. Then he included several discounts that brought the cost per watt for the system after rebates and tax credits down to $2.33/watt. This was less than SunRun or Costco. And was for the Panasonic 330 panels. So I signed the contract.
However, my installation was a little different as I was just starting a major remodel and couldn’t install the panels for another 8 months until the new roof was installed. I wanted them to prewire the conduit for the connection from panels to inverter in the attic space before drywall was installed. Also I wanted the inverter in the garage. And I wanted the ethernet connection to be hard wired not wifi for better reliability. After talking with Mike and Mark, they were able to all of that on my schedule.
After my drywall was installed and the roof installed, they came out a second time to install the panels and hook up the system. All done very professionally. Within a few days I received permission from SDGE to operate the system and it has been working well.
Gavin followed up on making sure my friend received her referral fee, and that I received my Panasonic rebate.
So Semper Solaris did what they promised, were easy to contact with questions, met my scheduling needs, and did a professional installation. I am very happy I went with them.
3 years ago
Reply from Semper Solaris
Wow, thank you for this awesome review, Charles! We're thrilled to hear that Gavin was able to share his solar knowledge, show you the best solar system options, and design a solar energy system that works specifically for your home and energy needs. Our team works really hard to accommodate our customer's scheduling and special requests, and we couldn't be happier knowing that Mike and Mark worked with your renovation timeline, installed the conduit inside the walls, placed the inverter in your garage, and hardwired the monitoring module. We hope you enjoy your newly remodeled home, your new solar panel system, and all the energy savings that come along with it. Congratulations on going solar with Semper Solaris!
Dec. 20th, 2019
Robert F. Chula Vista, CA
We looked around and we asked a couple people who had solar, and our son had his solar installed with Semper Solaris and he really loved his system. The installer, Chad and the team, were easy to talk to, very nice, and explained everything quite well. They color matched the conduit, and were very helpful. Billie J was really good at answering our phone calls. We really liked the after-installation support as well, they have been great. Courtney was extremely helpful and very patient, and gave us a great explanation of monitoring. We are a little bit picky, and we are very happy with our solar. Oh yeah, we would definitely recommend Semper Solaris to everyone.
4 years ago
Reply from Semper Solaris
Thank you so much for this wonderful review, Robert! We're elated to hear that all of our team members, Chad and his crew, Billie, and Courtney, the whole Semper team, were all so helpful throughout your solar project. It truly is a team effort and we're happy that our team impressed you with their communication, knowledge, and attention to detail. Wishing you many many years of solar production and energy savings. Congratulations on going solar and welcome to the Semper Solaris family!
Aug. 16th, 2019
Steve B Oceanside, CA
Wow!!! I had eight bids and Semper Solaris got my vote (fyi, I had to replace my roof too). I rated price, quality of panels and sales tactics. Semper Solaris had the best pricing on a 4.6 KW system, the Panasonic panels are made in Buffalo, NY and Mike W was honest and never pressured me in buying from them. I did six months of research on what I needed using resources such as Energy Sage and other tools. Without a doubt I would recommend any of my friends and family to give Mike W. a call. My neighbor had the same experience and just got his panels up and running.
As for my experience from the company. Every person from the roofing crew, the panel crew and office team was exceptional. Their roofers were clean, reliable and hard working. The panel crew was the same and walked me through each phase of their work. The office crew was the epitome of customer service.
4 years ago
Reply from Semper Solaris
Thank you so much for this awesome review, Steve! We're so thankful that you chose to go with Semper Solaris over all the other solar and roofing companies that you met with. We aim to provide a pressure-free consultation and hands-off installation process for our customers. We're thrilled to hear that all of our team members, from office to roofing to solar, treated you with exceptional service and walked you through the process step by step. We know you're going to enjoy all the energy savings from your new solar panels and the safety and security of your new roof. Thanks again for the recommendations, and welcome to the Semper Solaris family!
Aug. 1st, 2019
Rick Abend
I was referred to Semper Solaris by a coworker about two years ago. Yes. It took me two years to make my decision as to which company I was going to go with. I explored the ones you see at Costco, Home Depot and Lowe’s; however, there was just something about them that didn’t sit right with me. Being a veteran myself, I try to support veteran owned businesses. I decided to give Semper Solaris a shot at he job.
I contacted Genevieve from Semper Solaris and let her know my situation and my concerns. She explained EVERYTHING ( lease vs purchase, true up billing, upgrade options, financing, and any other questions and concerns I had ). Response time from Genevieve was either immediate or within an hour. Now at ease and fully understanding what the process was, we felt comfortable enough to make the leap to solar with Semper Solaris.
There was absolutely no pressure for add ons like Tesla wall or other things. I had to send in my past SDG&E bills which conservatively run around $300 to $500 ( pool/electric spa and an air conditioning unit that we rarely run because it is so expensive. They could personalize a system for us. We got 32 (300W) solar panels and an upgraded power panel/circuit breaker box as our place was built in late 60’s.
Genevieve, Veronica, Vinny, Billie, and Matthew all worked together to submit city permits, liaison with SDG&E and scheduling installation and inspections.
I don’t know the names of the installers, but they were punctual, clean, profession, courteous and answered all my questions in layman’s terms. It took them about a day and a half to put up the panels and another 6 hours to upgrade my circuit panel.
For us, from the time we agreed to put in solar to the time we were fully up and running was about one month.
Billie and Genevieve were exceptional helpful with sending me follow up emails to make sure everything was working well and they also walked me through the Solar Edge app which lets you see how much power you are generating. I have been running my air conditioning at 70° this entire billing cycle, cranked the spa to 104° and running the pool pump about 7 hours a day just to see what the bill would be. Ended up being $42.17. WOW !!!
I had heard so many horror stories from friend about other solar companies and now I just tell them they should have gone with Semper Solaris 🇺🇸. Top Notch company. Thank You again for everything.
4 years ago
Reply from Semper Solaris
Wow, Rick, thank you so much for taking the time to share your solar story and writing this wonderful review! Of course, we always love hearing great feedback from our customers, and we're thrilled that you had such an exceptional solar experience with our team. Billie, Genevieve, Veronica, Vinny, Matthew and the rest of the crew are all valued members of our Semper Solaris family and we appreciate you acknowledging each of them for their contribution to the success of your solar project. Here's to many many years of using your pool pump, spa heater, and air conditioner as much as you'd like, all year long. We're happy to be the company to help you get freedom from your utility company. Congratulations on going solar!
Aug. 1st, 2019
S. Steingraber Borrego Springs, CA
Best decision we ever made was to go Solar and Semper Solaris was our choice of companies to install it. Seamless from start to finish, every aspect was done in-house, no second or third parties to deal with. They always keep you apprised of the sequence of work or what will happen next. There were some minor issues along the way but everything got resolved, we still give them 5 stars, nothing is perfect. We have had credit on our electric bill for the last 5 months and we live in the desert! Don’t wait or be afraid of the investment, this investment will pay for itself. Can’t say that about buying a new car. Sold on Solar in Borrego Springs. Thanks Semper Solaris, you guys are the best of the best. Scott and Deb S.
4 years ago
Reply from Semper Solaris
Thank you so much for taking the time to write this fantastic review, Scott and Deb! We are grateful that you chose Semper Solaris to do your solar panel install, and appreciate that you worked with us throughout the whole process. Unfortunately things can come up, and we're glad that you were understanding in that all things are not perfect. We're thrilled to hear that you're earning credits on your utility bill, during these hot summer months, using the AC as much as you'd like. Congratulations on going solar, here's to many more years of energy savings!
Jul. 22nd, 2019
Scott P Lancaster, CA
Our home inspector recommended Semper Solaris since they did his home. We met with Bob K who got us all set up. We were in the middle of a refi and Semper kept up with us and waited until we were ready to move forward. That was huge. It was a flawless install – they explained what each step was throughout the process. Semper kept us apprised of all the inspections and handled all of it. Now that our system is turned on we’ve seen savings and love having the freedom to use energy the way we want to – we like it colder especially in the summertime! Highly recommend working with Semper Solaris and Bob K for all your solar needs
4 years ago
Reply from Semper Solaris
Wow Scott, thank you so much for this amazing review! We're proud to have Bob on our Semper Solaris team and are glad to hear that he and our team explained what to expect throughout the solar project and were able to work with your refi schedule to make the process go smoothly. We know you're going to enjoy the freedom to use electricity how you want to and also all the savings that your new solar energy system brings. Congratulations on going solar with Semper Solaris!
Jul. 8th, 2019
Sean H. San Marcos, CA
I looked at several companies for solar before going with Semper Solaris. Gavin came out and was great at providing an overview of their product and how the system would work. The project manager (Mark) and installer (Mike) were amazing. They communicated with me all the way through the process. They shared tips on the system and completed the job in less time than I expected. I saw an immediate difference in my SDGE bill after the first cycle. Semper even did a final walk through (thanks Courtney) to show me more about the system and monitoring app. Thanks for the great service. I'd highly recommend.
4 years ago
Reply from Semper Solaris
Wow, thanks you for taking the time to write this amazing review, Sean! We're pretty proud of our team here at Semper Solaris, and we are thrilled to hear that Gavin, Mark, Mike, and Courtney took such great care with you and your home, throughout the whole installation process. We want each and every customer to know that you are valued and that we truly appreciate your business. We're also very happy to help you switch to solar, and get freedom from SDGE and their costly energy bills. We know you'll enjoy those energy bill savings for a long time to come. Welcome to the Semper Solaris family!
May. 24th, 2019
