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radix solar

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8.0

Overall Score

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Sue Ann Waddell

Hard on sales, lousy on follow through. The project started in May, it is now August and still not turned on. I have received nothing but lies in response.

10 months ago

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Diana Farrar Carrollton, TX

Extremely polite, friendly and helpful, he and Damon make a great team.

10 months ago

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star star star star star

Rob Alder Benson, AZ

Very friendly. Sat down and explained the benefits and advantages of the solar installation.

1 year ago

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Reply from radix solar

Hi Rob Alder, I am so glad to hear about your experience with Radix Solar. We always strive to make sure that our customers have a 5 Star experience and happy to hear that we hit the mark. Give us a call at 888-919-0980 to learn more about our referral bonuses and incentives!

Apr. 22nd, 2023

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Maria Castro Valley, CA

Hunter was very helpful and hard working. He always responded to my questions the same day.

1 year ago

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Reply from radix solar

Hi Maria, I am so glad to hear about your experience with Radix Solar. We always strive to make sure that our customers have a 5 Star experience and happy to hear that we hit the mark. I will be sure to pass along that great feedback to Hunter and let him know what a great job he did. Give us a call at 888-919-0980 to learn more about our referral bonuses and incentives!

Apr. 22nd, 2023

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star star star star star

Larry Yuma, AZ

A very pleasant person to talk with. Knows what he sells, and was able to answer questions.

1 year ago

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Reply from radix solar

Hi Larry, I am so glad to hear about your experience with Radix Solar. We always strive to make sure that our customers have a 5 Star experience and happy to hear that we hit the mark. Give us a call at 888-919-0980 to learn more about our referral bonuses and incentives!

Apr. 22nd, 2023

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Ronald Phoenix, AZ

After many weeks of have the panels installed it’s still not up and useful as promised 😡😡always a excuse on them I’m not happy

1 year ago

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Reply from radix solar

Hi Ronald, I am sorry to hear that this has been your experience, and would love the opportunity to make it right. Please reach out to our Customer Care Team at (888)-919-0980 and we can look into your account and see how we can be of assistance.

Apr. 22nd, 2023

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Bruce Phoenix, AZ

There was an issue with the initial application that required a resubmission in order to get our inspection done

1 year ago

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Reply from radix solar

Hi Bruce, I am so glad to hear about your experience with Radix Solar. We always strive to make sure that our customers have a great experience and happy to hear that we hit the mark. I do apologize with the delay in the initial application, but hope things have been smooth since. Give us a call at 888-919-0980 to learn more about our referral bonuses and incentives!

Apr. 22nd, 2023

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Karen Vollmer Phoenix, AZ

Crew was very knowledgeable and efficient. The Roots was the crew that was amazing.

1 year ago

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Reply from radix solar

Hi Karen Vollmer, I am so glad to hear about your experience with Radix Solar. We always strive to make sure that our customers have a 5 Star experience and happy to hear that we hit the mark. Give us a call at 888-919-0980 to learn more about our referral bonuses and incentives!

Apr. 4th, 2023

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star star star star star

Frank Greer, SC

Tom had great communication throughout the buying and installation process of my solar panels.

1 year ago

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Reply from radix solar

Hi Frank, I am so glad to hear about your experience with Radix Solar. We always strive to make sure that our customers have a 5 Star experience and happy to hear that we hit the mark. I will be sure to pass that great feedback along to Tom for you. Give us a call at 888-919-0980 to learn more about our referral bonuses and incentives!

Mar. 21st, 2023

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star star star star star

Kathy Lockwood Phoenix, AZ

Kelton and his crew were very helpful with any questions that I had. Very nice crew.

1 year ago

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Reply from radix solar

Hi Kathy, I am so glad to hear that you had a 5-Star experience, at Radix Solar that is what we strive for with each of our customers. I will be sure to pass along that great feedback to Kelton and his crew. Give us a call at 888-919-0980 to learn more about our referral bonuses and incentives!

Feb. 28th, 2023

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Someone. Flagstaff, AZ

I was promised a zero net electric bill! And was given solar panels worth 30,000 they do not make enough energy! Sales rep basically lied to my face. I'm paying a $200.00 electric bill because of you guys! Such a scam!!!+!

1 year ago Edited October 6, 2022

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Reply from radix solar

Hi Michele, we are sorry to hear that this has been your experience, and would love the opportunity to make it right. We are curious who your energy consultant is so that we can provide additional training and continue to make our processes better. If you have any questions, please reach out to our Customer Care Team at (888)-919-0980 and we can look into your account and see how we can be of assistance.

Oct. 20th, 2022

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Raven Roswell, NM

Super helpful, and always kept me informed. When a problem came up he worked with me to fix it as quickly as possible.

1 year ago

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Reply from radix solar

Hi Raven, I am so glad to hear about your experience with Radix Solar. We always strive to make sure that our customers have a 5 Star experience and happy to hear that we hit the mark. Give us a call at 888-919-0980 to learn more about our referral bonuses and incentives!

Mar. 21st, 2023

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Jeffrey

They need to complete their jobs on time.

9 months ago

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Chuck Florence, AZ

The sales person was not truthful. Referrals I provided and was to be compensated but was not.

1 year ago

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Reply from radix solar

Hi Chuck, I am sorry to hear that this has been your experience, and would love the opportunity to make it right. I am curious who your energy consultant is so that we can provide additional training and continue to make our processes better. Please reach out to our Customer Care Team at (888)-919-0980 and we can look into your account and see how we can be of assistance.

Dec. 2nd, 2022

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George Charlton Huachuca City, AZ

Team Flex did a great job on the install

9 months ago

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John Anderson

Very professional and fast installation.

9 months ago

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Barbara Anderson

The install went great. Team Flex did an outstanding job.

9 months ago

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Linda Rocha Phoenix, AZ

Very friendly, informative & continue communication.

10 months ago

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Danielle Abbott Phoenix, AZ

Knowledgeable, friendly, transparent, personable, organized.

1 year ago

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Reply from radix solar

Hi Danielle Abbott, I am so glad to hear about your experience with Radix Solar. We always strive to make sure that our customers have a 5 Star experience and happy to hear that we hit the mark. Give us a call at 888-919-0980 to learn more about our referral bonuses and incentives!

May. 1st, 2023

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Gynna

Stetson is great, with quick response when something comes up. Great salesman!!

1 year ago

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Reply from radix solar

Hi Gynna, I am so glad to hear about your experience with Radix Solar. We always strive to make sure that our customers have a 5 Star experience and happy to hear that we hit the mark. Thank you for your great feedback about Stetson, I will be sure to pass that along to him and let him know what a great job he is doing. Give us a call at 888-919-0980 to learn more about our referral bonuses and incentives!

Apr. 22nd, 2023

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Martin

I think he did a better job than any other person we dealt with in this program

1 year ago

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Reply from radix solar

Hi Martin, I am so glad to hear about your experience with Radix Solar. We always strive to make sure that our customers have a 5 Star experience and happy to hear that we hit the mark. Give us a call at 888-919-0980 to learn more about our referral bonuses and incentives!

Apr. 22nd, 2023

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Keith Snowflake, AZ

Installation somewhat lacking, electric outlets installed already failing. Will need to contact electrician for repairs.

1 year ago Edited January 10, 2024

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Reply from radix solar

Hi Keith, I am sorry to hear that this has been your experience, and would love the opportunity to make it right. Please reach out to our Customer Care Team at (888)-919-0980 and we can look into your account and see how we can be of assistance.

Apr. 22nd, 2023

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Elizabeth Ovel Phoenix, AZ

Very informative, polite, patient, it was a pleasure meeting Ammon

1 year ago Edited May 15, 2023

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Reply from radix solar

Hi Elizabeth Ovel, I am so glad to hear about your experience with Radix Solar. We always strive to make sure that our customers have a 5 Star experience and happy to hear that we hit the mark. I will be sure to pass that wonderful feedback to Ammon fro you. Give us a call at 888-919-0980 to learn more about our referral bonuses and incentives!

Mar. 21st, 2023

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star star star star star

Katie Pursell Clovis, CA

Amazing knowledge, customer service and follow through, thanks!

1 year ago

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Reply from radix solar

Hi Katie Pursell, I am so glad to hear about your experience with Radix Solar. We always strive to make sure that our customers have a 5-Star experience. Give us a call at 888-919-0980 to learn more about our referral bonuses and incentives!

Mar. 8th, 2023

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Jeff Springer Logan, UT

Communication was great, did everything they said they would!

1 year ago

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Reply from radix solar

Hi Jeff Springer, I am so glad to hear about your experience with RDX Power. We always strive to make sure that our customers have a 5 Star experience and are glad that we hit the mark. Give us a call at 888-919-0980 to learn more about our referral bonuses and incentives! Also, check us out on Instagram @rdx.power for an opportunity to win some of our Monthly Customer Appreciation Giveaways!

Jan. 17th, 2023

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Mitch Yuma, AZ

Have yet to have solar running and I am already being billed

1 year ago

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Reply from radix solar

Hi Mitch, I am sorry to hear that this has been your experience, and would love the opportunity to make it right. If you have any questions, please reach out to our Customer Care Team at (888)-919-0980 and we can look into your account and see how we can be of assistance.

Dec. 16th, 2022

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Akshay Ghalsasi Newark, CA

Took too long to install after getting all permits

1 year ago

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Reply from radix solar

Hi Akshay Ghalsasi, I am sorry to hear that this has been your experience, and would love the opportunity to make it right. If you have any questions, please reach out to our Customer Care Team at (888)-919-0980 and we can look into your account and see how we can be of assistance.

Dec. 2nd, 2022

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Mary McGuire Tonto Basin, AZ

Signed contract in February and we still do not have solar power.

1 year ago

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Reply from radix solar

Hi Mary McGuire, I am sorry to hear that this has been your experience, and would love the opportunity to make it right. If you have any questions, please reach out to our Customer Care Team at (888)-919-0980 and we can look into your account and see how we can be of assistance.

Nov. 28th, 2022

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Robert New Phoenix, AZ

So far it's been easy. Patiently waiting for aps to inspect

10 months ago Edited August 4, 2023

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Barbara Flagstaff, AZ

Radix really needs to hire people that will return phone calls return emails and communicate.

10 months ago

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Tony DeIntinis

They had a good price point and they have a quality system. They installed my solar panels in the wrong location and made holes in my overhang and they had to come back and redo it but they still haven't fixed the holes properly. I'm still waiting, it's been a month. Installation was fine and the guys that put it in were very good, other than putting 5 panels in the wrong location, which wasn't their fault, it was the paperwork's fault. They did a great job. They need to have more personal customer service attention because they don't always call you back. I have to chase them to get things done and I shouldn't have to do that.

10 months ago Edited January 10, 2024

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Chad Harding Menlo Park, CA

Jared was a fantastic person to work with!

1 year ago

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Reply from radix solar

Hi Chad Harding, I am so glad to hear about your experience with Radix Solar. We always strive to make sure that our customers have a 5 Star experience and happy to hear that we hit the mark.

May. 8th, 2023

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Milton

Nate was very nice! Quick to help and answered our questions honestly.

1 year ago

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Reply from radix solar

Hi Milton, I am so glad to hear about your experience with Radix Solar. We always strive to make sure that our customers have a 5 Star experience and happy to hear that we hit the mark. I will be sure to pass along your great feedback to Nate and make sure he knows what a great job he has done. Give us a call at 888-919-0980 to learn more about our referral bonuses and incentives!

Apr. 22nd, 2023

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star star star star star

Jeanna Hollister San Francisco, CA

Jacob has been so helpful though my experience.

1 year ago

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Reply from radix solar

Hi Jeanna Hollister, I am so glad to hear about your experience with Radix Solar. We always strive to make sure that our customers have a 5 Star experience and happy to hear that we hit the mark. Thank you for your great feedback about Jacob, I will be sure to pass along what a great job he is doing! Give us a call at 888-919-0980 to learn more about our referral bonuses and incentives!

Apr. 22nd, 2023

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Ashlee Laramie Kingman, AZ

Super competent, kind, and easy to talk to.

1 year ago

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Reply from radix solar

Hi Ashlee Laramie, I am so glad to hear about your experience with Radix Solar. We always strive to make sure that our customers have a 5 Star experience and happy to hear that we hit the mark. Give us a call at 888-919-0980 to learn more about our referral bonuses and incentives!

Apr. 4th, 2023

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star star star star star

Benjamin Poush Denton, TX

RDX is a solid choice. Very knowledgeable.

1 year ago

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Reply from radix solar

Hi Benjamin Poush, I am so glad to hear about your experience with Radix Solar. We always strive to make sure that our customers have a 5 Star experience and happy to hear that we hit the mark. Give us a call at 888-919-0980 to learn more about our referral bonuses and incentives!

Mar. 23rd, 2023

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Cruz San Bernardino, CA

Great guy Very reliable and responsible

1 year ago

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Reply from radix solar

Hi Cruz, I am so glad to hear about your experience with Radix Solar. We always strive to make sure that our customers have a 5 Star experience and happy to hear that we hit the mark. Give us a call at 888-919-0980 to learn more about our referral bonuses and incentives!

Mar. 23rd, 2023

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Bev Aho Ontario, CA

Very please, polite crew of workers and nice clean work!

1 year ago

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Reply from radix solar

Hi Bev Aho, I am so glad to hear about your experience with Radix Solar. We always strive to make sure that our customers have a 5 Star experience and happy to hear that we hit the mark. I will be sure to pass along that feedback to our install team. Give us a call at 888-919-0980 to learn more about our referral bonuses and incentives!

Mar. 21st, 2023

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Alex Denton, TX

RDX was involved in all steps. I received timely updates.

1 year ago

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Reply from radix solar

Hi Alex, I am so glad to hear about your experience with Radix Solar. We always strive to make sure that our customers have a 5-Star experience and are gad to see that we hit the mark. Give us a call at 888-919-0980 to learn more about our referral bonuses and incentives!

Mar. 8th, 2023

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Carrie Monosmith Yuma, AZ

Professional, everything was performed as promised.

1 year ago Edited March 30, 2023

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Reply from radix solar

Hi Carrie Monosmith, I am so glad to hear about your experience with Radix Solar. We always strive to make sure that our customers have a 5-Star experience and are glad that we hit the mark. I will pass along on that feedback to your energy expert. Give us a call at 888-919-0980 to learn more about our referral bonuses and incentives!

Mar. 8th, 2023

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Lee Tapia Las Vegas, NV

Was very nice, knowlegeable,didnt pressre

1 year ago

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Reply from radix solar

Hi Lee Tapia, I am so glad to hear about your experience with Radix Solar. We always strive to make sure that our customers have a 5 Star experience and are glad we hit the mark.

Feb. 24th, 2023

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Ruth Phoenix, AZ

He explained everything to us. We were satisfied.

1 year ago

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Reply from radix solar

Hi Ruth, I am so glad to hear about your experience with Radix Solar. We always strive to make sure that our customers have a 5-Star experience and are glad that we hit the mark and kept you well informed.

Feb. 24th, 2023

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David Wickenburg, AZ

All questions answered and everything was very smooth

1 year ago

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Reply from radix solar

Hey David, thank you so much for your review! We always strive to create a 5-Star experience for our customers and I am glad to see we hit the mark. Give us a call at 888-919-0980 to learn more about our referral bonuses and incentives! Also, check us out on Instagram @rdx.power for an opportunity to win some of our Monthly Customer Appreciation Giveaways!

Jan. 11th, 2023

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David cfair17 Phoenix, AZ

Did good working the roof it wasn't what I expected but did very good work

1 year ago

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Reply from radix solar

Hi David cfair17, I am so glad to hear about your experience with Radix Solar. We always strive to make sure that our customers have a 5 Star experience and happy to hear that we hit the mark. Give us a call at 888-919-0980 to learn more about our referral bonuses and incentives!

Mar. 23rd, 2023

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Allen Petersen Wittmann, AZ

6 months still not hooked up how do you call that good?

1 year ago

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Reply from radix solar

Hi Allen Petersen, I am sorry to hear that this has been your experience, and would love the opportunity to make it right. If you have any questions, please reach out to our Customer Care Team at (888)-919-0980 and we can look into your account and see how we can be of assistance.

Dec. 2nd, 2022

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George Georgiades

system I waws sold turned out to be undersized and cannot get anyone to return a call

1 year ago Edited January 10, 2024

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Reply from radix solar

Hi George Georgiades, I am sorry to hear that this has been your experience, and would love the opportunity to make it right. If you have any questions, please reach out to our Customer Care Team at (888)-919-0980 and we can look into your account and see how we can be of assistance.

Nov. 17th, 2022

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Jerald Harvey Cornville, AZ

How can I rate them when after at least 3 months my solar is still not operational

10 months ago

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Jeanette Ward Oakland, CA

Quicker talker to get me signed up - now nonresponsive as project is stalled

10 months ago Edited January 10, 2024

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Gerald

Answered all my questions. Felt I could trust his answer.

1 year ago

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Reply from radix solar

Hi Gerald, I am so glad to hear about your experience with Radix Solar. We always strive to make sure that our customers have a great experience and happy to hear that we hit the mark. Give us a call at 888-919-0980 to learn more about our referral bonuses and incentives!

May. 1st, 2023

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Tommy Globe, AZ

Takeing to long for power to be trun on and not enough feed back.

1 year ago

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Reply from radix solar

Hi Tommy, I am sorry to hear things have taken longer than expected to get your system activated and that you haven't received a lot of feedback. The process to getting your system activated once installed is a lot of paperwork and corresponding with the county and your utility company. Please just our customer care team a call at 888-919-0980 and we would be happy to look into your account and see how we can best help.

Mar. 21st, 2023