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radix solar

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8.0

Overall Score

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Tim Hill Patan, P3

Great job with explanations of the process, and cost, as well as timeline. Excellent follow up on making sure everything was moving as needed.

1 year ago

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Reply from radix solar

Hi Tim Hill, I am so glad to hear about your experience with Radix Solar. We always strive to make sure that our customers have a 5 Star experience and happy to hear that we hit the mark. Give us a call at 888-919-0980 to learn more about our referral bonuses and incentives!

Apr. 22nd, 2023

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Cindy Sacramento, CA

Personable, knows his product, gives examples, knows the math, explains in language I can understand, keeps me updated..

1 year ago

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Reply from radix solar

Hi Cindy, I am so glad to hear about your experience with Radix Solar. We always strive to make sure that our customers have a 5 Star experience and happy to hear that we hit the mark. Give us a call at 888-919-0980 to learn more about our referral bonuses and incentives!

Apr. 22nd, 2023

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Michael Hammer Tucson, AZ

Had very pleasant time with the install of my solar system. Very happy with all the work complied with. Highly recommend the

1 year ago

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Reply from radix solar

Hi Michael Hammer, I am so glad to hear about your experience with Radix Solar. We always strive to make sure that our customers have a 5 Star experience and happy to hear that we hit the mark. Give us a call at 888-919-0980 to learn more about our referral bonuses and incentives!

Apr. 22nd, 2023

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Argelia Corona, CA

Dalton is a great person, responds quickly. I'm a little dissapointed it's taking so long to activate the solar system. Installation was done efficiently

1 year ago

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Reply from radix solar

Hi Argelia, I am so glad to hear about your experience with Radix Solar. We always strive to make sure that our customers have a great experience and happy to hear that we hit the mark. I am sorry you are having issues with your system getting activated, there is a lengthy process that we have to go through in order to get your system up and running. Give us a call at 888-919-0980 and I would be happy to discuss any of that with you.

Apr. 22nd, 2023

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Marcia Prescott Valley, AZ

I signed up for this solar in November 2022 and its now April 3rd and my system is still not up and running. I am being billed monthly for a system I'm not even using and paying the electric company too! Originally, I was told it would be in and running for a tax discount by year end. Now it will be on next year's taxes.

1 year ago

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Reply from radix solar

Hi Marcia, I am sorry to hear that this has been your experience, and would love the opportunity to make it right. Please reach out to our Customer Care Team at (888)-919-0980 and we can look into your account and see how we can be of assistance.

Apr. 4th, 2023

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John

I was told I’d get weekly updates, was receiving regularly until the installation started now system isn’t finished and seems as though nobody cares after I signed on dotted lign

1 year ago

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Reply from radix solar

Hi John, I am sorry that you haven't been receiving updates like anticipated and it feels like you have been forgotten, I assure you this isn't how we treat our customers. Please give our customer care team a call at 888-919-0980 and we would be happy to look into your account and see how we can best help.

Mar. 21st, 2023

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Daniel Goodro

The Best of the Best beautiful installation, very professional installers and excellent communication skills. I could not be happier

1 year ago

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Reply from radix solar

Hi Daniel Goodro, I am so glad to hear about your experience with Radix Solar. We always strive to make sure that our customers have a 5 Star experience and happy to hear that we hit the mark. I will pass that great feedback on to our various teams and appreciate the time you took to write it. Give us a call at 888-919-0980 to learn more about our referral bonuses and incentives!

Mar. 8th, 2023

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Mike Blair Phoenix, AZ

They were very efficient. After they were done he showed us the installation and asked if we had any questions. He answered our questions.

1 year ago

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Reply from radix solar

Hi Mike Blair, I am so glad to hear about your experience with Radix Solar. We always strive to make sure that our customers have a 5-Star experience and are glad that we have been able to deliver. Give us a call at 888-919-0980 to learn more about our referral bonuses and incentives!

Mar. 8th, 2023

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Susanne M Hughes Greer, SC

He did an excellent job. Was curtious and helpful with his explanations. He was completely honest. He did not make any false implications.

1 year ago

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Reply from radix solar

Hi Susanne M Hughes, I am so glad to hear about your experience with Radix Solar. We always strive to make sure that our customers have a 5 Star experience. I am so glad to hear that your energy expert did a great job and will be sure to pass along this feedback. Feel free to give us a call at 888-919-0980 to learn more about our referral bonuses and incentives!

Feb. 24th, 2023

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Walter Phoenix, AZ

The communication was good at first but at the end of the project not so good. I signed the contract in May of 22 and I Just got the system up and running 1- 24 -23.

1 year ago

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Reply from radix solar

Hey Walter, I am sorry to hear that the communication wasn't the best, I can assure you we are working on being better and if you have any questions or concerns in the future, please reach out to our customer care team at 888-919-0980 and they will be happy to assist you. Glad things have gotten up an running, hope solar is treating you well!

Jan. 31st, 2023

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Sarah Bernice Show Low, AZ

The whole team was very helpful and answered all my questions. Alex was a pleasure to work with and made me feel at ease through the entire process.

1 year ago

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Reply from radix solar

Hey Sarah, thank you for your glowing review! We always strive to create a 5-Star experience for our customers and I am glad to see that we did just that. I appreciate your feedback about Alex and will certainly pass that along to him. Give us a call at 888-919-0980 to learn more about our referral bonuses and incentives! Also, check us out on Instagram @rdx.power for an opportunity to win some of our Monthly Customer Appreciation Giveaways!

Jan. 11th, 2023

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Ronald Haddox Holbrook, AZ

Promises not kept, it's always someone else's fault, and not enough correspondence during entire transaction. I'm spending a lot of money and I should be kept up to date about my system!

1 year ago

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Reply from radix solar

Hi Ronald, I am sorry to hear that this has been your experience with one of our preferred partners, and would love the opportunity to make it right. Please reach out to our Customer Care Team at (888)-919-0980 and we can look into your account and see how we can be of assistance.

Jan. 12th, 2023

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Jesus Detroit, MI

I am VERY unsatisfied with the company. Company was paid in full back on October 2022 and it is now January 6, 2023 and they have yet to complete job. I had to call and find out status because no one had advised us of anything either by mail, email, nor call. I finally called on 1/4/23 and left a message for Nubia N, the Poject Coordinator, to have them return our call or refund my payment. She left me a message a day later that we had an appointment scheduled on 1/9/23 which was cancelled yesterday with no future rescheduled appointment! WORST SERVICE EVER!!!!!!

1 year ago

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Reply from radix solar

Hi Jesus, I am sorry to hear that this has been your experience with one of our preferred partners , and would love the opportunity to make it right. If you have any questions, please reach out to our Customer Care Team at (888)-919-0980 and we can look into your account and see how we can be of assistance.

Jan. 12th, 2023

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Sherry Stringer AZ

The crew was nice, and respectful. I would recommend these guys.

7 months ago

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Eugenia Martinez Tucson, AZ

Miki’s crew came and worked efficiently and communicated what to expect next.

7 months ago

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Rosalyn Moore

They were on time and explained everything very well.Great team

7 months ago

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Gary Prescott, AZ

Arrived early, finished on time, and a great clean install. thanks!

7 months ago

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Ellen Sigler Wickenburg, AZ

The crew were very polite. Knew what they were doing great job.

7 months ago

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Paige Webb Wittmann, AZ

They were friendly and helpful. They showed me how the system works.

8 months ago

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Bryan gray

Good job nice to work with easy to install where I wanted my equipment

8 months ago Edited October 13, 2023

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Justin Zimmer Austin, TX

Team Flex installed my system quickly and efficiently. Great job!

8 months ago

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Sheela

Installation went very smoothly. The delivery people are very excellent.

1 year ago

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Reply from radix solar

Hi Sheela, I am so glad to hear about your experience with RDX Power. We always strive to make sure that our customers have a great experience. Give us a call at 888-919-0980 to learn more about our referral bonuses and incentives! Also, check us out on Instagram @rdx.power for an opportunity to win some of our Monthly Customer Appreciation Giveaways!

Jan. 19th, 2023

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Rolando J Castanares Stockton, CA

I never experience power shutdown or brown out .

1 year ago

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Reply from radix solar

Hi Rolando J Castanares, I am so glad to hear about your experience with RDX Power. We always strive to make sure that our customers have a positive experience. Give use a call at 888-919-0980 to learn more about our referral bonuses and incentives! Also, check us out on Instagram @rdx.power for an opportunity to win some of our Monthly Customer Appreciation Giveaways!

Nov. 28th, 2022

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Eric LaFever Wrightwood, CA

Everything was easy and super professional

1 year ago

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Reply from radix solar

Hi Eric LaFever, I am so glad to hear about your experience with RDX Power. We always strive to make sure that our customers have a positive experience. Give us a call at 888-919-0980 to learn more about our referral bonuses and incentives! Also, check us out on Instagram @rdx.power for an opportunity to win some of our Monthly Customer Appreciation Giveaways!

Nov. 28th, 2022

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Randall klabzuba Oakland, CA

People helpful efficent kept me informed

1 year ago

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Reply from radix solar

Hi Randall klabzuba, I am so glad to hear about your experience with RDX Power. We always strive to make sure that our customers have a positive experience. Give us a call at (888)-919-0980 to learn more about our referral bonuses and incentives, and be sure to check us out on Instagram @rdx.power for an opportunity to win some of our Monthly Customer Appreciation Giveaways!

Nov. 17th, 2022

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Marjorie Zakrzewski Mesa, AZ

Savings on electric bill. Doing something for future generations.

1 year ago

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Reply from radix solar

Hi Marjorie Zakrzewski, I am so glad to hear about your experience with RDX Power. We always strive to make sure that our customers have a positive experience. Give us a call at (888)-919-0980 to learn more about our referral bonuses and incentives, and be sure to check us out on Instagram @rdx.power for an opportunity to win some of our Monthly Customer Appreciation Giveaways!

Nov. 17th, 2022

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Alfredine

I've never had any problems with it. They provided a lot of information.

1 year ago

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Reply from radix solar

Hi Alfredine, we are so glad to hear about your experience with RDX Power. We always strive to make sure that our customers have a positive experience. Check us out on Instagram @rdx.power for an opportunity to win some of our Monthly Customer Appreciation Giveaways!

Nov. 4th, 2022

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Xavier Lam Phoenix, AZ

Waiting on updates to when the solar will be activated. Already paying but solar hasn’t been on? My other solar got activated within the first payment from Caliber.

10 months ago

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Brant Charlotte, NC

It seems that RDX has gotten their money now so I am stuck with a loan payment and no solar. I haven't heard or seen anything from RDX since the loan went through. Unfortunately I can't give zero stars.

11 months ago

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Delbert Emmett, ID

I was sold on the solar panels been installed on my house very well but after the installation I was not communicated with the inspection.

1 year ago

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Reply from radix solar

Hi Delbert, I am sorry to hear that this has been your experience, and would love the opportunity to make it right. Please reach out to our Customer Care Team at (888)-919-0980 and we can look into your account and see how we can be of assistance.

May. 30th, 2023

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Gene Gardner

Installation had been great without any problems. I am waiting on the final inspection from radix and APS. Have not started using solar yet.

1 year ago Edited June 7, 2023

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Reply from radix solar

Hi Gene Gardner, I am so glad to hear about your experience with Radix Solar. We always strive to make sure that our customers have a 5 Star experience and happy to hear that we hit the mark. I will be sure to pass along that great feedback to our team and let them know what a great job they are doing! Give us a call at 888-919-0980 to learn more about our referral bonuses and incentives!

Apr. 25th, 2023

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Diana Ruiz Fresno, CA

He explained what was happening or going to happen with my solar and still answers all my questions in a timely manner

1 year ago

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Reply from radix solar

Hi Diana Ruiz, I am so glad to hear about your experience with Radix Solar. We always strive to make sure that our customers have a 5 Star experience and happy to hear that we hit the mark. Give us a call at 888-919-0980 to learn more about our referral bonuses and incentives!

Apr. 22nd, 2023

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Whitney Boyer Tooele, UT

We have had a great experience with RDX! Would recommend these guys to anyone. Peyson was such a huge help to us.

1 year ago

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Reply from radix solar

Hi Whitney Boyer, I am so glad to hear about your experience with Radix Solar. We always strive to make sure that our customers have a 5 Star experience and happy to hear that we hit the mark. I will be sure to pass along that great feedback to Peyson and let him know what a great job he has done! Give us a call at 888-919-0980 to learn more about our referral bonuses and incentives!

Apr. 22nd, 2023

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Jean Luc Deschenes Las Vegas, NV

The Professionals are a great group of men that do quality work. Would recommend anytime. GO PROFESSIONALS !

1 year ago

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Reply from radix solar

Hi Jean Luc Deschenes, I am so glad to hear about your experience with Radix Solar. We always strive to make sure that our customers have a 5 Star experience and happy to hear that we hit the mark. I will be sure to pass this feedback along to The Professionals and let them know what a great job they are doing. Give us a call at 888-919-0980 to learn more about our referral bonuses and incentives!

Apr. 22nd, 2023

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Thomas

I am waiting for corrections to instalation and waiting to have the system turned on. It has been two months. Still no stand by generator information or help. Not very pleased at the moment. Until things mentioned are corrected cannot recomend this company. Two months is two long to wait.

1 year ago

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Reply from radix solar

Hi Thomas, I am sorry to hear that this has been your experience, and would love the opportunity to make it right. Please reach out to our Customer Care Team at (888)-919-0980 and we can look into your account and see how we can be of assistance.

Apr. 22nd, 2023

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John Melone Chandler, AZ

Dylan's presentation misrepresented what this program really is. Now we are stuck with long peak hours and a load controller, that can turn your AC off in the hot summer months! Expect copied and pasted texts but very little real communication throughout this process. Issues and questions went unanswered or deflected to others.

1 year ago

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Reply from radix solar

Hi John Melone, I am sorry to hear that this has been your experience, and would love the opportunity to make it right. Please reach out to our Customer Care Team at (888)-919-0980 and we can look into your account and see how we can be of assistance.

Apr. 22nd, 2023

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Ira Birdwell Queen Creek, AZ

Team Chevy was wonderful and very efficient. They answered all my questions and did a very clean job.

1 year ago

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Reply from radix solar

Hi Ira Birdwell, I am so glad to hear about your experience with Radix Solar. We always strive to make sure that our customers have a 5 Star experience and happy to hear that we hit the mark. I will be sure to pass along that feedback about our installers over to them. Give us a call at 888-919-0980 to learn more about our referral bonuses and incentives!

Mar. 21st, 2023

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Justin Queen Denton, TX

Dan and his assistant seemed to work hard at resolving any issues during the install and keep me informed.

1 year ago

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Reply from radix solar

Hi Justin Queen, I am so glad to hear about your experience with Radix Solar. We always strive to make sure that our customers have a 5-Star experience and we are glad to see that we hit the mark. I will pass along your feedback to Dan and his assistant and let them know they did great work!

Feb. 24th, 2023

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Holly Gilbert, AZ

Incredible service. The install was easy and they look clean and sleek. My power bill has been significantly lower.

1 year ago

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Reply from radix solar

Hi Holly, I am so glad to hear about your experience with RDX Power. We always strive to make sure that our customers have a 5 Star experience. Give us a call at 888-919-0980 to learn more about our referral bonuses and incentives! Also, check us out on Instagram @rdx.power for an opportunity to win some of our Monthly Customer Appreciation Giveaways!

Dec. 16th, 2022

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Suzanne Gonsalves Lake Havasu City, AZ

The crew was very efficient and quick. Very friendly!

7 months ago

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Harold w sens Whiteriver, AZ

Crew was very friendly and professional!

7 months ago

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Diane Tonopah, AZ

Great service in the beginning, however of late not so much.

1 year ago

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Reply from radix solar

Hi Diane, I am sorry to hear that this has been your experience, and would love the opportunity to make it right. Please reach out to our Customer Care Team at (888)-919-0980 and we can look into your account and see how we can be of assistance.

May. 30th, 2023

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Duane Pruett Arizona City, AZ

We still have high power bills and had been told we would not.

1 year ago

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Reply from radix solar

Hi Duane Pruett, I am sorry to hear that this has been your experience, and would love the opportunity to make it right. If you have any questions, please reach out to our Customer Care Team at (888)-919-0980 and we can look into your account and see how we can be of assistance.

Nov. 28th, 2022

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Anna Barrientos Weston, TX

Poor communication and follow up. I am not happy with my decision to which over to solar and have had a n

1 year ago

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Reply from radix solar

Hi Anna Barrientos, I am sorry to hear that this has been your experience, and would love the opportunity to make it right. If you have any questions, please reach out to our Customer Care Team at (888)-919-0980 and we can look into your account and see how we can be of assistance.

Nov. 28th, 2022

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Alan Superior, AZ

Hard to get ahold of. No communication what's so ever!!! I hate solar! I recommend no one invest in them!

1 year ago

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Reply from radix solar

Hi Alan , I am sorry to hear that this has been your experience, and would love the opportunity to make it right. If you have any questions, please reach out to our Customer Care Team at (888)-919-0980 and we can look into your account and see how we can be of assistance.

Nov. 17th, 2022

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Erich Hanning Carrollton, TX

RDX over promised and under delivered. Install is 6 months past due and still not complete

1 year ago

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Reply from radix solar

Hi Erich Hanning , I am sorry to hear that this has been your experience, and would love the opportunity to make it right. If you have any questions, please reach out to our Customer Care Team at (888)-919-0980 and we can look into your account and see how we can be of assistance.

Nov. 17th, 2022

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Amy Simpson Flagstaff, AZ

Super friendly efficient and just overall wonderful! Thank you.

9 months ago

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DB Grizzly Prescott, AZ

Like that they are On Watch trained. The install crew did great

9 months ago

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Philip Giorsetti Flagstaff, AZ

They work very diligently to get the right solar system for your home.

9 months ago

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Mark Hobson Mountain View, WY

Super easy to work with. They handled everything professionally.

10 months ago