Name: radix solar
Rating: 3.9

star star star star star_border

Jacob McMinn Lewisville, TX

RDX delivered on what was promised. We had the pleasure of working with Jared during our solar investment. He gave us all the information we asked for in an easy to understand format. The install of our solar project took a little longer than we hoped, but other than that it was installed with few problems.

1 year ago

Reply from radix solar

Hi Jacob McMinn, I am so glad to hear about your experience with RDX Power. We always strive to make sure that our customers have a great experience. Thank you for your feedback on your representative Jared, I will be sure to pass that along to him. Give us a call at 888-919-0980 to learn more about our referral bonuses and incentives! Also, check us out on Instagram @rdx.power for an opportunity to win some of our Monthly Customer Appreciation Giveaways!

Jan. 3rd, 2023

star star star star star

John Sensabaugh Phoenix, AZ

RDX is the way to go if you are looking to go solar! They kept in contact throughout the entire process. Very professional staff, and the installation was executed quickly! 10/10 would recommend this company.

1 year ago

Reply from radix solar

Hi John Sensabaugh, I am so glad to hear about your experience with RDX Power. We always strive to make sure that our customers have a 5 Star experience. It is nice to hear that everything went smoothly and that you are one of our happy and satisfied customers. Give us a call at 888-919-0980 to learn more about our referral bonuses and incentives! Also, check us out on Instagram @rdx.power for an opportunity to win some of our Monthly Customer Appreciation Giveaways!

Dec. 19th, 2022

star star star star star

Cherie307 Sierra Vista, AZ

Awesome job and great people doing it. K%K crew are the best!!

3 months ago

star star star star star

Eric Pratt Springerville, AZ

The team was quick and efficient in completing the job and explained the process and set up really well.

6 months ago

star star star star star

Matthew Cinco Phoenix, AZ

The pros where awesome they did a great job can't be any happier with what radix solar has done for us

6 months ago Edited October 19, 2023

star star_border star_border star_border star_border

Rhonda Bean Chandler, AZ

Very unsatisfied with the customer service, today alone we have called 13 times, no answer or get someone then they have to transfer the call and get disconnected!! No call backs, very unprofessional! We signed the contract in April. Still not up and running yet!!!

7 months ago

star star_border star_border star_border star_border

Lillian Valley Phoenix, AZ

Our solar panels were installed th last part of June. We are still waiting for the company to upload and finish the final paperwork so that APS can come inspect it and get it turned on. I would not recommend the company to anyone!

8 months ago

star star_border star_border star_border star_border

JF Vail, AZ

I would not recommend this company. They have no idea what they are doing. They installed the panels very quickly, but everything else has been at a standstill. Paperwork errors and no communication unless I reach out. I would recommend to go with anyone else.

8 months ago

star star_border star_border star_border star_border

Toni Fox Flagstaff, AZ

Nothing nice to say. Nobody knows what stages or work has been done. Radix came to home while we were on vacation, turned off electricity to house, ruined food in freezer and refrigerator. We were told we would be reimbursed $200 for damages. That was 4 weeks ago and no reimbursement.

8 months ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Hollis Wall Spartanburg, SC

Salesman mislead us we are retired and didn't get state and federal tax credit. It took over 8 months to finally get solar turned on.We were totally mislead never would have purchased if no tax credits to reduce amount.

1 year ago

Reply from radix solar

Hi Hollis Wall, I am sorry to hear that this has been your experience, and would love the opportunity to make it right. I am curious who your energy consultant is so that we can provide additional training and continue to make our processes better. Please reach out to our Customer Care Team at (888)-919-0980 and we can look into your account and see how we can be of assistance.

Dec. 2nd, 2022

check_circle

Verified Customer

star star star star_border star_border

Kris Prescott, AZ

They were great once they secured the sale, but I'm almost 6 months in and my system still isn't operational. It's quite ridiculous.

1 year ago

Reply from radix solar

Hi Kris, I am sorry to hear that this has been your experience, and would love the opportunity to make it right. If you have any questions, please reach out to our Customer Care Team at (888)-919-0980 and we can look into your account and see how we can be of assistance.

Nov. 17th, 2022

check_circle

Verified Customer

star star_border star_border star_border star_border

Robert Sanders Queen Creek, AZ

We have had a tremendously poor experience with RDX Power. The installation took far too long, there were dozens of mistakes made, and the system has been down for over half of the summer.

1 year ago

Reply from radix solar

Hi Robert Sanders, I am sorry to hear that this has been your experience, and would love the opportunity to make it right. If you have any questions, please reach out to our Customer Care Team at (888)-919-0980 and we can look into your account and see how we can be of assistance.

Nov. 17th, 2022

check_circle

Verified Customer

star star_border star_border star_border star_border

Ed Reddell Phoenix, AZ

Worst experience I have ever had, was lied to repeatedly from Chelsea. RDX power has major issues. I would strongly recommend nobody to ever be a customer of RDX power. Feel free to reach out to me if you need more info

1 year ago

Reply from radix solar

Hi Ed Reddell, I am sorry to hear that this has been your experience, and would love the opportunity to make it right. We take these allegations very seriously so if you could please reach out to our Customer Care Team at (888)-919-0980 and we can look into your account and see how we can be of assistance.

Nov. 17th, 2022

check_circle

Verified Customer

star star_border star_border star_border star_border

Karen M. Wolfe Casa Grande, AZ

That is a one, ONE, 1.. It was a disaster all the way, I am still paying $$$ for it. Your sales agent mislead, me, didn;t tell me what was going to happen, and flat out lied to me after the fact.

1 year ago

Reply from radix solar

Hi Karen, we are sorry to hear that this has been your experience, and would love the opportunity to make it right. We are curious who your energy consultant is so that we can provide additional training and continue to make our processes better. If you have any questions, please reach out to our Customer Care Team at (888)-919-0980 and we can look into your account and see how we can be of assistance.

Nov. 22nd, 2022

check_circle

Verified Customer

star star_border star_border star_border star_border

Tom Thaxton Florence, AZ

Being promised I will get 8.14 kwh and not receiving it due to too small of an inverter even was told it is supposed to bigger but never was replaced. Considering on going to the media about it soon

1 year ago

Reply from radix solar

Hi Tom, I am sorry to hear that this has been your experience, and would love the opportunity to make it right. If you have any questions, please reach out to our Customer Care Team at (888)-919-0980 and we can look into your account and see how we can be of assistance.

Nov. 17th, 2022

star star_border star_border star_border star_border

Michelle Husband

Everything was great up until my solar was actually installed and I was told 14 days after there would be a final inspection and my solar would be turned on. It has been over a month now and all my contacts I have for this process has been completely unresponsive to me. Not to mention there is a hole in my wall that still needs repaired. I will happily change my rating once there are some answers for me and I’m contacted .

10 months ago

star star_border star_border star_border star_border

kris adkison Glendale, AZ

They told me they were going to add more panels to a system that I had already installed. That's was not true its independent system, I ask if it was going to be one bill with my other system also not true. And as of right now the system is still not working but they are wanting me to already wanting me to pay for the system. Also the plan they showed me at first had more panels then what they installed. Over all I would stay away from this company

11 months ago

Reply from radix solar

Hi kris adkison, I am sorry to hear that this has been your experience, and would love the opportunity to make it right. Please reach out to our Customer Care Team at (888)-919-0980 and we can look into your account and see how we can be of assistance.

May. 30th, 2023

check_circle

Verified Customer

star star star star star

Susan Wickenburg, AZ

Everyone that has been in contact with us has been helpful with this solar journey. Especially Andrew, Keldon (we give him a 10) and Raquel.

11 months ago

Reply from radix solar

Hi Susan, I am so glad to hear about your experience with Radix Solar. We always strive to make sure that our customers have a 5 Star experience and happy to hear that we hit the mark. I will be sure to pass along that great feed back to all of them and let them know what a great job they are doing! Thank you for taking the time to leave this review!

May. 8th, 2023

check_circle

Verified Customer

star star star star star_border

Enrique San Bernardino, CA

I really like how Dalton was always in communication with me anytime I had a question or concern. He was always quick to answer call back or return a text.

11 months ago

Reply from radix solar

Hi Enrique, I am so glad to hear about your experience with Radix Solar. We always strive to make sure that our customers have a great experience and happy to hear that we hit the mark. I will definitely let Dalton know what a great job he is doing!

May. 3rd, 2023

check_circle

Verified Customer

star star star star star

Gerald Phoenix, AZ

Harrison was very polite explain everything very well he stayed in touch with me throughout this process and he answered all my questions I had regarding the solar.

1 year ago

Reply from radix solar

Hi Gerald, I am so glad to hear about your experience with Radix Solar. We always strive to make sure that our customers have a 5 Star experience and happy to hear that we hit the mark. I will be sure to pass along that great feedback over to Harrison and let him know how happy you have been with him. Give us a call at 888-919-0980 to learn more about our referral bonuses and incentives!

Apr. 22nd, 2023

check_circle

Verified Customer

star star star star star

Esther Gonzales Mesa, AZ

McCray f was the Sales Representative we worked with to get solar set up. He was awesome to work with, very professional and knowledgeable. Glad we went with RDX

1 year ago Edited May 15, 2023

Reply from radix solar

Hi Esther Gonzales, I am so glad to hear about your experience with Radix Solar. We always strive to make sure that our customers have a 5 Star experience and happy to hear that we hit the mark. I will be sure to pass that great feedback along and appreciate you taking the time to tell us about your experience. Give us a call at 888-919-0980 to learn more about our referral bonuses and incentives!

Apr. 22nd, 2023

check_circle

Verified Customer

star star star star star

Wayne Dallas, TX

Griffen always kept me up to date on everything that was going on. Iam currently happy with the agreement and will continue to recommend Griffin and Rdc solar.

1 year ago

Reply from radix solar

Hi Wayne, I am so glad to hear about your experience with Radix Solar. We always strive to make sure that our customers have a 5 Star experience and happy to hear that we hit the mark. I will be sure to pass along that great feedback to Giffen and let him know what a great job he is doing. Give us a call at 888-919-0980 to learn more about our referral bonuses and incentives!

Apr. 22nd, 2023

check_circle

Verified Customer

star star star_border star_border star_border

Mike Johnston Chino Valley, AZ

He usually get back to you soon. When I signed up he said I would get around 2 months of service before first payment. My panels have been mounted for 2 months and still not working. I have a payment in 3 days and system not working. Always excuse that waiting on APS. I don't think RDX was working very hard with APS to get system approved and working.

1 year ago

check_circle

Verified Customer

star star star star_border star_border

Sefisevil Yuma, AZ

The updates stopped after the system was installed. Turns out it wasn’t installed to the satisfaction of the city or APS and more work was required. Trying to follow up to get more info was annoying and time consuming. It would be nice if the updates continued until the system was actually turned on

1 year ago

Reply from radix solar

Sefisevil, I am sorry to hear that updates have been missing since install. The solar process once the system is installed is mainly a lot of paperwork and corresponding with the county and utility company to make sure everything is ready to be turned on. Please contact our customer care department at 888-919-0980 and we would be happy to look into your account to see how we could best help.

Mar. 21st, 2023

star star star star star

BikerDick - LA

Very professional, conscientious, well mannered men. Did excellent work in a very reasonable amount of time. Left everything clean and picked up after themselves.

1 year ago

Reply from radix solar

Hi BikerDick -, I am so glad to hear about your experience with Radix Solar. We always strive to make sure that our customers have a 5 Star experience and happy to hear that we hit the mark. I will be sure to pass along that feedback to our install team. Give us a call at 888-919-0980 to learn more about our referral bonuses and incentives!

Mar. 21st, 2023

star star star star star

midnight Phoenix, AZ

I would like to say the solar crew team Chevy was very professional. Jose was very nice and polite and answered the questions we were asking. Thank you Ilona dicamillo

1 year ago

Reply from radix solar

Hi midnight, I am so glad to hear about your experience with Radix Solar. We always strive to make sure that our customers have a 5 Star experience and happy to hear that we hit the mark. I will be sure to pass along that great feedback about Chevy and Jose. Give us a call at 888-919-0980 to learn more about our referral bonuses and incentives!

Mar. 21st, 2023

star star star star star

Raul Phoenix, AZ

Great group of guys. Extremely pleased with the work and final outcome of the job install. I recommend this crew (The Roots) to anyone considering solar installation.

1 year ago

Reply from radix solar

Hi Raul, I am so glad to hear about your experience with Radix Solar. We always strive to make sure that our customers have a 5 Star experience and happy to hear that we hit the mark. I will be sure to pass along this great feedback to The Roots for you. Give us a call at 888-919-0980 to learn more about our referral bonuses and incentives!

Mar. 21st, 2023

star star star star star

Sherry Stringer AZ

The crew was nice, and respectful. I would recommend these guys.

5 months ago

star star star star star

Eugenia Martinez Tucson, AZ

Miki’s crew came and worked efficiently and communicated what to expect next.

5 months ago

star star star star star

Rosalyn Moore

They were on time and explained everything very well.Great team

5 months ago

star star star_border star_border star_border

Xavier Lam Phoenix, AZ

Waiting on updates to when the solar will be activated. Already paying but solar hasn’t been on? My other solar got activated within the first payment from Caliber.

8 months ago

check_circle

Verified Customer

star star star star star_border

Jo Klue Payson, AZ

very happy with how much we are selling but don't know if it kicks in when our power is our

1 year ago

Reply from radix solar

Hi Jo Klue, I am so glad to hear about your experience with RDX Power. We always strive to make sure that our customers have a positive experience. Give us a call at 888-919-0980 to learn more about our referral bonuses and incentives! Also, check us out on Instagram @rdx.power for an opportunity to win some of our Monthly Customer Appreciation Giveaways!

Dec. 2nd, 2022

check_circle

Verified Customer

star star_border star_border star_border star_border

Florence Congress, AZ

I thought they would do a good business. They said they could have it up and running in 120 days. It's now been 180 days and guess what? It's not running yet.

1 year ago

Reply from radix solar

Hi Florence, we are sorry to hear that this has been your experience, and would love the opportunity to make it right. If you have any questions, please reach out to our Customer Care Team at (888)-919-0980 and we can look into your account and see how we can be of assistance.

Nov. 4th, 2022

star star star star star_border

Delbert Emmett, ID

I was sold on the solar panels been installed on my house very well but after the installation I was not communicated with the inspection.

10 months ago

Reply from radix solar

Hi Delbert, I am sorry to hear that this has been your experience, and would love the opportunity to make it right. Please reach out to our Customer Care Team at (888)-919-0980 and we can look into your account and see how we can be of assistance.

May. 30th, 2023

check_circle

Verified Customer

star star star star star

Dave Richmond, CA

Very easy communication and lots of help along the way. I appreciated that there was almost no paperwork and everything was digital.

11 months ago

Reply from radix solar

Hi Dave, I am so glad to hear about your experience with Radix Solar. We always strive to make sure that our customers have a 5 Star experience and happy to hear that we hit the mark. Thank you for letting us know what a great tool having everything digital is, we appreciate that feedback. Give us a call at 888-919-0980 to learn more about our referral bonuses and incentives!

Apr. 26th, 2023

star star star star star

Alexis Carlos Salt Lake City, UT

So grateful for Radix Solar. Are panels have been running for two months now and couldn’t have asked for a more positive experience.

1 year ago

Reply from radix solar

Hi Alexis Carlos, I am so glad to hear about your experience with Radix Solar. We always strive to make sure that our customers have a 5 Star experience and happy to hear that we hit the mark. Give us a call at 888-919-0980 to learn more about our referral bonuses and incentives!

Apr. 25th, 2023

check_circle

Verified Customer

star star star star star

Cody Madison Yuma, AZ

Tate was great! Highly recommend! Very nice and thoughtful all the way through. He always kept me informed and up to speed.

1 year ago

Reply from radix solar

Hi Cody Madison, I am so glad to hear about your experience with Radix Solar. We always strive to make sure that our customers have a 5 Star experience and happy to hear that we hit the mark. I will be sure to pass along that great feedback over to Tate and let him know what a great job he has done! Give us a call at 888-919-0980 to learn more about our referral bonuses and incentives!

Apr. 22nd, 2023

check_circle

Verified Customer

star star star star star

Tim Hill Patan, P3

Great job with explanations of the process, and cost, as well as timeline. Excellent follow up on making sure everything was moving as needed.

1 year ago

Reply from radix solar

Hi Tim Hill, I am so glad to hear about your experience with Radix Solar. We always strive to make sure that our customers have a 5 Star experience and happy to hear that we hit the mark. Give us a call at 888-919-0980 to learn more about our referral bonuses and incentives!

Apr. 22nd, 2023

check_circle

Verified Customer

star star star star star

Cindy Sacramento, CA

Personable, knows his product, gives examples, knows the math, explains in language I can understand, keeps me updated..

1 year ago

Reply from radix solar

Hi Cindy, I am so glad to hear about your experience with Radix Solar. We always strive to make sure that our customers have a 5 Star experience and happy to hear that we hit the mark. Give us a call at 888-919-0980 to learn more about our referral bonuses and incentives!

Apr. 22nd, 2023

star star star star star

Michael Hammer Tucson, AZ

Had very pleasant time with the install of my solar system. Very happy with all the work complied with. Highly recommend the

1 year ago

Reply from radix solar

Hi Michael Hammer, I am so glad to hear about your experience with Radix Solar. We always strive to make sure that our customers have a 5 Star experience and happy to hear that we hit the mark. Give us a call at 888-919-0980 to learn more about our referral bonuses and incentives!

Apr. 22nd, 2023

check_circle

Verified Customer

star star star star star_border

Argelia Corona, CA

Dalton is a great person, responds quickly. I'm a little dissapointed it's taking so long to activate the solar system. Installation was done efficiently

1 year ago

Reply from radix solar

Hi Argelia, I am so glad to hear about your experience with Radix Solar. We always strive to make sure that our customers have a great experience and happy to hear that we hit the mark. I am sorry you are having issues with your system getting activated, there is a lengthy process that we have to go through in order to get your system up and running. Give us a call at 888-919-0980 and I would be happy to discuss any of that with you.

Apr. 22nd, 2023

check_circle

Verified Customer

star star star_border star_border star_border

Marcia Prescott Valley, AZ

I signed up for this solar in November 2022 and its now April 3rd and my system is still not up and running. I am being billed monthly for a system I'm not even using and paying the electric company too! Originally, I was told it would be in and running for a tax discount by year end. Now it will be on next year's taxes.

1 year ago

Reply from radix solar

Hi Marcia, I am sorry to hear that this has been your experience, and would love the opportunity to make it right. Please reach out to our Customer Care Team at (888)-919-0980 and we can look into your account and see how we can be of assistance.

Apr. 4th, 2023

check_circle

Verified Customer

star star star star_border star_border

John

I was told I’d get weekly updates, was receiving regularly until the installation started now system isn’t finished and seems as though nobody cares after I signed on dotted lign

1 year ago

Reply from radix solar

Hi John, I am sorry that you haven't been receiving updates like anticipated and it feels like you have been forgotten, I assure you this isn't how we treat our customers. Please give our customer care team a call at 888-919-0980 and we would be happy to look into your account and see how we can best help.

Mar. 21st, 2023

star star star star star

Daniel Goodro

The Best of the Best beautiful installation, very professional installers and excellent communication skills. I could not be happier

1 year ago

Reply from radix solar

Hi Daniel Goodro, I am so glad to hear about your experience with Radix Solar. We always strive to make sure that our customers have a 5 Star experience and happy to hear that we hit the mark. I will pass that great feedback on to our various teams and appreciate the time you took to write it. Give us a call at 888-919-0980 to learn more about our referral bonuses and incentives!

Mar. 8th, 2023

star star star star star

Mike Blair Phoenix, AZ

They were very efficient. After they were done he showed us the installation and asked if we had any questions. He answered our questions.

1 year ago

Reply from radix solar

Hi Mike Blair, I am so glad to hear about your experience with Radix Solar. We always strive to make sure that our customers have a 5-Star experience and are glad that we have been able to deliver. Give us a call at 888-919-0980 to learn more about our referral bonuses and incentives!

Mar. 8th, 2023

star star star star star

Susanne M Hughes Greer, SC

He did an excellent job. Was curtious and helpful with his explanations. He was completely honest. He did not make any false implications.

1 year ago

Reply from radix solar

Hi Susanne M Hughes, I am so glad to hear about your experience with Radix Solar. We always strive to make sure that our customers have a 5 Star experience. I am so glad to hear that your energy expert did a great job and will be sure to pass along this feedback. Feel free to give us a call at 888-919-0980 to learn more about our referral bonuses and incentives!

Feb. 24th, 2023

star star star star star_border

Walter Phoenix, AZ

The communication was good at first but at the end of the project not so good. I signed the contract in May of 22 and I Just got the system up and running 1- 24 -23.

1 year ago

Reply from radix solar

Hey Walter, I am sorry to hear that the communication wasn't the best, I can assure you we are working on being better and if you have any questions or concerns in the future, please reach out to our customer care team at 888-919-0980 and they will be happy to assist you. Glad things have gotten up an running, hope solar is treating you well!

Jan. 31st, 2023

star star star star star

Sarah Bernice Show Low, AZ

The whole team was very helpful and answered all my questions. Alex was a pleasure to work with and made me feel at ease through the entire process.

1 year ago

Reply from radix solar

Hey Sarah, thank you for your glowing review! We always strive to create a 5-Star experience for our customers and I am glad to see that we did just that. I appreciate your feedback about Alex and will certainly pass that along to him. Give us a call at 888-919-0980 to learn more about our referral bonuses and incentives! Also, check us out on Instagram @rdx.power for an opportunity to win some of our Monthly Customer Appreciation Giveaways!

Jan. 11th, 2023

star star star star_border star_border

Ronald Haddox Holbrook, AZ

Promises not kept, it's always someone else's fault, and not enough correspondence during entire transaction. I'm spending a lot of money and I should be kept up to date about my system!

1 year ago

Reply from radix solar

Hi Ronald, I am sorry to hear that this has been your experience with one of our preferred partners, and would love the opportunity to make it right. Please reach out to our Customer Care Team at (888)-919-0980 and we can look into your account and see how we can be of assistance.

Jan. 12th, 2023

star star_border star_border star_border star_border

Jesus Detroit, MI

I am VERY unsatisfied with the company. Company was paid in full back on October 2022 and it is now January 6, 2023 and they have yet to complete job. I had to call and find out status because no one had advised us of anything either by mail, email, nor call. I finally called on 1/4/23 and left a message for Nubia N, the Poject Coordinator, to have them return our call or refund my payment. She left me a message a day later that we had an appointment scheduled on 1/9/23 which was cancelled yesterday with no future rescheduled appointment! WORST SERVICE EVER!!!!!!

1 year ago

Reply from radix solar

Hi Jesus, I am sorry to hear that this has been your experience with one of our preferred partners , and would love the opportunity to make it right. If you have any questions, please reach out to our Customer Care Team at (888)-919-0980 and we can look into your account and see how we can be of assistance.

Jan. 12th, 2023