radix solar Logo

radix solar

star star star star star_half

8.1

Overall Score

cancel

Filter by:

arrow_drop_down

Sort by:

arrow_drop_down
info
check_circle

Verified Customer

check_circle

Review Source

star star_border star_border star_border star_border

George Georgiades

system I waws sold turned out to be undersized and cannot get anyone to return a call

1 year ago Edited January 10, 2024

radix solar Logo

Reply from radix solar

Hi George Georgiades, I am sorry to hear that this has been your experience, and would love the opportunity to make it right. If you have any questions, please reach out to our Customer Care Team at (888)-919-0980 and we can look into your account and see how we can be of assistance.

Nov. 17th, 2022

check_circle

Review Source

star star star star star_border

Robert New Phoenix, AZ

So far it's been easy. Patiently waiting for aps to inspect

1 year ago Edited August 4, 2023

star star star_border star_border star_border

Barbara Flagstaff, AZ

Radix really needs to hire people that will return phone calls return emails and communicate.

1 year ago

star star star star star_border

Tony DeIntinis

They had a good price point and they have a quality system. They installed my solar panels in the wrong location and made holes in my overhang and they had to come back and redo it but they still haven't fixed the holes properly. I'm still waiting, it's been a month. Installation was fine and the guys that put it in were very good, other than putting 5 panels in the wrong location, which wasn't their fault, it was the paperwork's fault. They did a great job. They need to have more personal customer service attention because they don't always call you back. I have to chase them to get things done and I shouldn't have to do that.

1 year ago Edited January 10, 2024

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

Gerald

Answered all my questions. Felt I could trust his answer.

1 year ago

radix solar Logo

Reply from radix solar

Hi Gerald, I am so glad to hear about your experience with Radix Solar. We always strive to make sure that our customers have a great experience and happy to hear that we hit the mark. Give us a call at 888-919-0980 to learn more about our referral bonuses and incentives!

May. 1st, 2023

check_circle

Verified Customer

check_circle

Review Source

star star star star_border star_border

Tommy Globe, AZ

Takeing to long for power to be trun on and not enough feed back.

1 year ago

radix solar Logo

Reply from radix solar

Hi Tommy, I am sorry to hear things have taken longer than expected to get your system activated and that you haven't received a lot of feedback. The process to getting your system activated once installed is a lot of paperwork and corresponding with the county and your utility company. Please just our customer care team a call at 888-919-0980 and we would be happy to look into your account and see how we can best help.

Mar. 21st, 2023

check_circle

Review Source

star star_border star_border star_border star_border

Jerald Harvey Cornville, AZ

How can I rate them when after at least 3 months my solar is still not operational

1 year ago

star star star_border star_border star_border

Jeanette Ward Oakland, CA

Quicker talker to get me signed up - now nonresponsive as project is stalled

1 year ago Edited January 10, 2024