error This company may not service all states.

Headquartered in Del Mar, California, Powur is a solar energy affiliate marketing company that works largely through virtual means on a nationwide network. Solar consultants can work wherever they want and have access to a streamlined technology system to manage their business. The solar company doesn't install any of its own sustainable energy systems, but rather leaves that job to a qualified partner.

The Good

  • Variety of Different Providers
  • Zero Down
  • Referral Program

Variety of Different Providers

Powur has created partnerships with many well-known solar panel companies. After a Powur solar consultant assesses a home for a residential solar panel system, they will find the right type of panels for the consumer's situation. Powur compares these companies based on a data set and customer reviews of the products to help determine which panels will best fit the customer's needs.

This screening process gives customers the best solar panels for their situation without having to look through every provider. Where other companies may stick with a few brands that they like, the solar provider offers many options when it comes to solar equipment.

Zero Down

Powur allows anyone to get a solar power system because every system has a zero down payment.

Referral Program

The solar energy company will offer its customers a residual income payment when they refer a friend to its program. Customers receive some extra money when their referral installs a solar panel system, though the amount of money isn't specified on the website. This system may be worthwhile because the compensation doesn't depend on the solar panel installer as long as the referral works with Powur.

The Bad

  • Lack of Information on the Website
  • Only Solar Panels

Lack of Information on the Website

Many solar companies will have information about financing, monitoring systems, warranties, solar panel installation time, and more on their website. Powur lacks all of this information because it works with many different companies to provide solar installation services. Potential customers who are thinking about getting a solar energy system will have to do research elsewhere to find average costs and warranties or get a quote from a Powur solar consultant.

Working with a Powur solar consultant can make the process of shopping for the best solar panels easy, but buying a solar panel system is a big investment to make without a lot of information on the company that will fulfill your solar contract. For customers who want to know what they're getting into before contacting a sales representative, this network marketing company may be difficult to work with.

Only Solar Panels

Currently Powur only offers solar panels. It partners with other solar companies to provide the panels as well as installation for its customers. It doesn't offer other specialty solar products, like solar heating for pools. Customers may be able to work with the company that installs their panels to see what other options are available, but Powur doesn't offer any services other than solar panels for roofs.

The Bottom Line

Powur is unique in the solar industry because it is also an MLM company. The company has partnered with many well-known companies to provide solar panel installations, though Powur doesn't own any product itself. Powur consultants can help customers find the solar system that would best suit their situation, but the website is shockingly lacking in information.

If a customer wants to know more about solar panels, warranties, financing, and other information, they will have to contact a sales representative. This can be difficult for people who don't know a lot about solar already and want more information before they make a large purchase. All solar systems with Powur have zero down payments, but customers will have to trust the consultant to pick the best system for them.

Customers should also be aware that Powur is an MLM business. With the Powur platform, consultants have the ability to earn extra income as they move up in the company and refer more consultants to their team.

Powur Solar Frequently Asked Questions

How will I know if my house qualifies for solar? Do I need a certain type of roof?

A Powur Independent Energy Consultant will meet with you at your home to look at your roof’s orientation and material to find out if you can go solar. The Consultant will take into consideration how much sun exposure the roof has by using your specific location or coordinates, whether there are any obstructions, such as large trees, and whether the roofing material is suitable for solar panels. Most roof types are suitable, but certain types may require a different type of installation, and your Consultant will submit all the details for an accurate proposal. Your roof and sun exposure will be analyzed by professional solar designers who use state-of-the-art software to design the most beneficial and efficient system for your home. 

If there are problems or limitations with your home, the Consultant will let you know if they can be fixed. Sometimes a new roof or creative solutions, such as a ground mount, are required.

What is the process after I sign the contract with Powur Solar?

Powur has an eight-stage process for installing and turning on a new solar energy system:

1. Contract Signing with your Powur Independent Energy Consultant

2. Site Survey Scheduling

  • Schedule and timing — Stage 2 will begin up to four days after the completion of Stage 1.
  • What to expect — We’ll do an onsite property survey so we can create an accurate solar design. Your Powur Independent Energy Consultant may complete this immediately after contract signing, or a Site Survey Technician will conduct it at a later date. We recommend that someone is home during the survey.

3. Site Survey Completion

  • Schedule and timing — Stage 3 will begin up to four days after the completion of Stage 2. 
  • What to expect — When the site survey is complete, Powur’s design engineers will draft a unique plan for your property, which will be submitted to the local city government for review and permit approval.

4. Permit Submission

  • Schedule and timing — Stage 4 will begin up to two weeks after the completion of Stage 3.
  • What to expect — Final plans will be submitted for permitting with your local jurisdiction. This is generally the longest part of the process as Powur waits for approval from your local permitting office. No action is required on your part. Powur handles everything!

5. Permit Approval

  • Schedule and timing — Stage 5 will begin up to four weeks after the completion of Stage 4. 
  • What to expect — Once the permit is approved, we will reach out to you to schedule an installation date. Once confirmed, the equipment will be ordered and the installation team will get ready. 

6. Installation Scheduled

  • Schedule and timing — Stage 6 will begin up to three days after the completion of Stage 5.  
  • What to expect — Once the installation is scheduled, it will be time to prepare for the big day! A typical home installation takes one to three days. A team of Powur installers will bring the system components to your home and complete the installation as efficiently and safely as possible. Please plan on being home at this time. Also, please read our COVID-19 No Contact Solar Policy to understand our safety protocols.

7. Installation Completion

  • Schedule and timing — Stage 7 begins up to four weeks after the completion of Stage 6.
  • What to expect — Once your new solar power system is installed, we’ll schedule an inspection with the local building department.

8. Permission to Operate (PTO) and POWUR ON!

  • Schedule and timing — Stage 8 will begin up to four weeks after the completion of Stage 7.
  • What to expect — Once inspected and approved, the utility will install the net meter. You will be asked to attend a post-installation orientation, Q&A session, and fill out our customer success survey to ensure all of your questions are answered and you are completely satisfied. We will also email you a Customer Closeout Packet, which contains all the documentation related to your project.

How long does installation take with Powur Solar?

The entire process can take a few months (see the question “What is the process after I sign a contract?”) since acquiring permits and scheduling inspections make up the bulk of the installation process. But the actual installation only takes about one day. Very complex or large systems often take two days. 

With solar technology improving regularly, why should I go Powur Solar now?

Yes, solar technology has shown vast improvements over the last few decades, and more people have adopted solar in the last 5 to 10 years than ever before due to the Federal Investment Tax Credit, which has saved U.S. homeowners millions of dollars. 

Unfortunately, the ITC is stepping down from 26 percent in 2020 to 22 percent on January 1, 2021, and then disappears entirely on January 1, 2022, for residential properties. So if you want to save as much money as possible, go solar right away. It often takes a couple of months between signing a solar contract and turning on the system, and the system must be installed by December 31 to qualify for the ITC. 

Are there product and labor warranties and guarantees with Powur Solar?

All panel manufacturers warranty their products and provide a guarantee of energy output. Depending on the manufacturer and model, a typical warranty is 10 to 12 years and energy output is guaranteed for 25 years. Inverter warranties range from 12 to 25 years depending on the manufacturer. Most batteries carry a 10-year warranty, and solar installers usually warranty their work as well.

In addition to manufacturer warranties, Powur offers SolarInsure end-to-end insurance on the solar energy systems that we sell. SolarInsure’s policy offers 30-years extended warranty protection that covers 100 percent of the parts and labor associated with the manufacture, delivery, and installation of panels past the manufacturer’s warranty with no deductible.

How long do Powur Solar solar panels last?

Solar panels are designed to continue operating for decades and most manufacturers guarantee they will produce energy efficiently for 25 years. Many panels will produce energy at a lower efficiency for another 20 years. Panel efficiency decreases over time due to chemical deterioration or just wear and tear after years of weather exposure.
 
The National Renewable Energy Labs (NREL) has studied panel output and degradation — or efficiency reduction — and found that on average, panel efficiency goes down by 0.5 percent per year. So after 20 years, panels will produce 90 percent of the energy they produced in their first year.

How long after my Powur Solar installation will I start saving money?

Once your system is connected to the electrical grid and turned on, you’ll start saving money on your electric bill immediately. You will still receive a bill from the utility for monthly grid access fees (and gas charges). You may also still use some electricity from the utility if your solar energy system doesn’t offset 100% of your energy needs, but your bill should be significantly reduced from your pre-solar days.

I live in a neighborhood with an HOA. Can I still go solar with Powur Solar?

Many HOAs do allow solar panels on homes, but homeowners must ask their permission before signing a contract with a solar provider. HOAs control the aesthetics of the neighborhood and may not allow systems such as ground mounts. Solar access laws exist in several states, which prevent HOAs from denying or severely restricting solar energy for their residents.

Find out what covenants, requirements, or regulations are in place at your HOA, and be sure to tell your Powur Independent Energy Consultant so he or she can have your system designed following the guidelines.

What is $0-down solar and how does it work at Powur Solar? What about leasing?

Many people think that solar is expensive and that they have to pay for a system in full and upfront. You can do this if your finances permit, but there are two easy ways to finance a system: A low-interest loan and a lease. 

A low-interest loan allows you to choose a term (five years, 10 years, or more), and a fixed annual percentage rate. You would finance the loan for your system with no money down. Once your system is installed and turned on, you would pay back the loan every month for a fixed amount, and your electric bill would be greatly reduced as your system provides all or most of your energy needs. The monthly payments are typically lower than your average electric bill and help to build equity in your home since solar energy is an asset.

Leasing a system also lowers your monthly energy costs during the term of the lease (typically 20 years), and you would make monthly payments to the lessor. However, you’re renting the system, and the lessor gets all of the available incentives and rebates. Also, if you decide to sell your home, the lessor must transfer the lease to the home buyer. The lessor is responsible for maintaining the system, and the lease should include a “buyout” price if the homeowner decides to purchase the system at the end of the lease.

What if I don’t qualify for a traditional loan or lease?

Some states or cities offer Property Assessed Clean Energy Programs (PACE). Homeowners who want to make major home improvements, including solar energy, can apply for a PACE loan, which is guaranteed against the home rather than the homeowner. The money is paid back to the lender through annual property taxes. 

A Solar Power Purchase Agreement (SPPA or PPA) is similar to a lease in that the homeowner doesn’t own the system, the SPPA company receives all the incentives, and maintains the system. But instead of renting the system, the homeowner agrees to purchase the power generated by it at a per-kilowatt-hour price for the life of the contract (usually 15 to 25 years) and for less than what the utility company would charge. 

It’s important to compare the prices of buying vs. using an SPPA to make sure you’re saving money. And ask the provider before signing a contract what happens if you decide to sell your home before the contract expires.

User Reviews

Star Rating

3.3
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56 Reviews

Review Breakdown

5 star
38%
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1 star
21%

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Steven Ramirez

January 28th, 2021 La Mesa, CA DETAILS arrow_drop_down
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I tried to be patient and understanding with this company. Upfront Zarko is a great salesman. I was promised 3 for panels to be installed. Took longer than expected. I was told that they submitted permit to city and were waiting. I checked in that same week and there was no report of permit attached to my address. Eventually panels were installed. Longer wait than expected. It wasn’t until after install that I noticed that they drilled holes through the open ceiling and is visible from inside my home (I can share pictures if anyone is interested) my beams were damaged and ceiling panels were cracked and broken in half. I reached out to powur and of course they are blaming the contractor that they paid and approved to do the installation on my roof. I had them come out and repair some of the ceiling and they just bonded the ceiling panels with wood glue and sanded it. My ceiling looks horrible and patchy with other cracked spots. There was recently a storm and we had a leak. They blamed the storm for tearing off panels and causing the leak. I don’t believe this as other reviews shows that they have damaged roofing panels before. I am currently reporting this company and contractor to state license board and may pursue legal representation as they do not want to remedy the damage “only what is solar related”. They damaged my whole roof and are denying to fix the leak. MICHEAL M is the rep that I have been speaking with regarding remedying this situation. I hope this long review helps someone. STAY AWAY FROM POWUR! Their 25year warranty is garbage and they will fight you every step of the way.

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Angela Scheibe

January 23rd, 2021 San Diego, CA DETAILS arrow_drop_down
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My husband and I had our solar system installed in November and we were very impressed with Powr. Bill B was our Powr rep and he went above and beyond to get us what we wanted and needed. We got the solar and electrical panel upgrade with provisions for future needs such as and electric vehicle, sauna, etc. The approval process with the city went smoothly and the installation was perfectly orchestrated. We have tried other companies before, but none could give us the system and electrical panels without having to demolish our existing electrical closet. Bill was instrumental in giving us the most bang for our buck. Very happy customers!

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Reply from Powur Solar

Jan 25, 2021

Thank you Angela for your positive feedback. It is always our goal to meet customer expectations, thank you for letting us know that we did!

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59 Garage

January 8th, 2021 , DETAILS arrow_drop_down
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Our Solar project got signed in October. We were promised a 4-6 week completion. Our sales rep helped take care of our loan and tried to keep communication with the permit and install process. The team dropped the ball and said they had submitted permits to the county. I checked the status and the county said this was incorrect and it should go through the city. Powur was a via a referral from another friend/neighbor who had his installation without issue. He confirmed that permits needed to go through the city. Our rep followed up and permits were submitted properly to the city. Did they lie about submitting or were they submitted without any follow up or known destination? There was never a reason from the team about what happened. The team appeared to be back on track. Our panel needed to be upgraded (Additional significant cost). Another plan was signed off and resubmitted. Permit was issued. Now there’s a drop in communication about the actual install even though the online process says we have a scheduled install date. The team says there’s a problem with underground wiring to the panel. We live in a residential city with a variety of neighbors getting solar installed without any issues. We’re about to pull the plug because we have no real communication with the team without constant prodding from our sales rep. We’ve consulted with other larger solar installers. They don’t seem to know about why underground wiring would matter. When we signed on in October, we wanted communication above all. This team is crushing that hope that this company is legitimate and will be able to complete the project let alone assist if there are any future issues with warranties or repairs.

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Reply from Powur Solar

Jan 12, 2021

Thank you for your feedback and for the detail regarding your install. We will get to the bottom of this for you, please email [email protected] and we will get you updated and get this project back on track for you.

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Lucas

January 2nd, 2021 Penitas, TX DETAILS arrow_drop_down
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I had some issues with installation crew which never got resolved in the way we wanted...I was never told about the way panels were going to be set up by the seller and I'm very disappointed on the outcome

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Reply from Powur Solar

Jan 04, 2021

Lucas, thank you for your feedback, we work diligently to improve any issues out customers have with our installation partners so your feedback is valuable to us in making these improvements.

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M. Manyweather

December 16th, 2020 DETAILS arrow_drop_down
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Once the contract was signed I never heard from the sales agent again. I was dealing with a new person/company with no real explanation of the parties. My roof was not checked prior to install and wouldn't have been if I had not insisted. Today, I don't even have Solar but I keep getting these requests to review which is evident that there was no follow through.

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Reply from Powur Solar

Jan 04, 2021

Thank you for your feedback, I will get your info over to our Operations Team to see how we can get this resolved for you.

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Chris LeClear

December 9th, 2020 DETAILS arrow_drop_down
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I had great communication with provider and everything that was discussed was transparent.

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Reply from Powur Solar

Jan 04, 2021

Excellent, thank you Chris for the positive review and your business!

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Jaime Noriega

December 9th, 2020 DETAILS arrow_drop_down
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Very hard to get a hold of. Very confusing process when changing electric companies and couldn't help explain the graphs about production vs consumption. System was not properly functioning for more than half a month before coming to fix issue.

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Reply from Powur Solar

Jan 04, 2021

Jamie, we are sorry to hear that your experience is less than stellar with our company. Your feedback is very valuable in terms of setting up better training for our Sales team members, I will let management know more training on how production vs consumption works is needed!!!

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Duan

December 2nd, 2020 DETAILS arrow_drop_down
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The company provides good service and we can save a lot on energy, so that is quite impressive. So far everything works good. It did take more than seven works to get it turned on. Other than it went smoothly.

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Reply from Powur Solar

Dec 04, 2020

Happy to hear that you are saving money and enjoying your new system! Thank you for your positive feedback!

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Anonymous

December 2nd, 2020 DETAILS arrow_drop_down
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When I need help with an issue, they are always available. There were a few hiccups but the situation was resolved. Their customer service is there to give me the information I need. The employees are tenacious.

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Reply from Powur Solar

Dec 04, 2020

Thank you for your positive review and thank you for your business!

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Martha

December 2nd, 2020 DETAILS arrow_drop_down
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Once installation was done there were a couple of issues, we had broken roof tiles and it took three months for us get the monitoring program so we were not happy with that part. The whole system went down during a storm and we didn’t have access to the backup battery. They need a service oriented person for once the system is up an running to explain how it works and make sure things are programmed correctly.

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Reply from Powur Solar

Dec 04, 2020

Thank you for this very constructive feedback, I will let the Ops Team know that we need to get someone in place for system issues post installation.

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Marcial

December 2nd, 2020 DETAILS arrow_drop_down
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I was disappointed in the followup of the installer and the support after its installed

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Reply from Powur Solar

Dec 04, 2020

Marcial, this is not the kind of service we are known for and we apologize for the communication issues. I will reach out to our Ops Team and let them know your feedback.

history

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Lisa

December 2nd, 2020 DETAILS arrow_drop_down
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Our rep was very knowledgeable and helpful. The first installation was very bumpy and didn’t go well but the associates did everything they could to make it up for us.

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Reply from Powur Solar

Dec 04, 2020

Thank you for your positive review! So happy to hear you were satisfied with your experience with Powur!

Verified Customer

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Donald

December 2nd, 2020 DETAILS arrow_drop_down
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They were very easy to work with, they were always prompt in answering any question I asked. Getting is installed went smoothly and I have been pleased with it to this point. Our panels have dropped our electricity. I think this is the way of the future to save our planet so we are not so dependent on gas. This is much better for the planet.

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Reply from Powur Solar

Dec 04, 2020

Thank you so much for this amazing review! So happy that we were able to give you excellent customer service and that you are saving money on your energy costs!

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Patrick

December 2nd, 2020 DETAILS arrow_drop_down
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We have a couple of issues, not so much with the technology but with their communication. I have not been able to get in contact with them lately. We have not received our five hundred dollar amazon gift card.

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Reply from Powur Solar

Dec 04, 2020

Oh no! I place an additional request for your card to be sent, I am so sorry for the delay in getting that over to you!

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Ivon

December 2nd, 2020 DETAILS arrow_drop_down
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Very helpful customer service. The equipment is good. It was installed just fine. It is a good investment.

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Reply from Powur Solar

Dec 04, 2020

Thank you for the positive feedback!

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Roberto

December 2nd, 2020 DETAILS arrow_drop_down
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They’re a great company. I have no issues. All my questions are answered in a prompt manner. What they offered sounded great and everything was done properly.

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Reply from Powur Solar

Dec 04, 2020

Thank you so much for your positive feedback!

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Jose

December 2nd, 2020 DETAILS arrow_drop_down
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Really nice equipment. It is really good and powerful. They are really reliable and any help or question I have, they are there to help. They did a nice job.

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Reply from Powur Solar

Dec 04, 2020

Thank you for your positive feedback!

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Justin

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Their customer service is lacking. Their communication skills need to be improved. Installation was pretty good.

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Reply from Powur Solar

Dec 04, 2020

Sorry to hear that you did not have the best experience possible, we hope that you are enjoying your new system and saving money on your energy costs.

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Todd

December 2nd, 2020 DETAILS arrow_drop_down
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The representative I am dealing is great but the electric company they use as a subcontractor to install my equipment is terrible.

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Reply from Powur Solar

Dec 04, 2020

Sorry to hear that our installation partner did not live up to your expectations, I will let our Operations Team know about your feedback.

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Brenda

December 2nd, 2020 DETAILS arrow_drop_down
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Customer support is fine and installation went smoothly.

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Reply from Powur Solar

Dec 04, 2020

Thank you for your positive review!

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Alfredo

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The sales person was very knowledgeable of the system and he explained how it works and how it would benefit the customer in the long term. The system works pretty good and I feel very comfortable with it. The financing process was helpful.

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Reply from Powur Solar

Dec 04, 2020

So happy to hear that you had an exceptional experience with us! So happy you are enjoying your new system!

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Maria

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It’s not functioning. I am very dissatisfied that they have not gotten back to us. We have been paying a great deal on the bill still. They do not return phone calls.

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Reply from Powur Solar

Dec 04, 2020

Sorry to hear this Maria, this is not the kind of service we aim to give to our customers. Please send an email to [email protected] so we can assist you with getting resolution.

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Luis

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I have had a couple of issues with the process and I am still waiting for some answers. Installation was scheduled for a certain date and it did not occur that day. It happened a different date where I wasn’t notified. I think the equipment seems fine but I am still waiting for the app information so I can monitor the output.

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Reply from Powur Solar

Dec 04, 2020

Sorry to hear your experience was less than optimal, we will strive to get you the answers you need.

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Jarrett

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In the long run it is going to save us money. Everything about installation was great. The person who sold us the contract was very attentive and kept up with us to see how the process was going. Everything was done as fast as possible and it was a very smooth transition. Everything looks like the top of the line material compared to what I see in my neighborhood.

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Reply from Powur Solar

Dec 04, 2020

Thank you so much for your positive feedback, so happy to hear that our consultants took good care of you and that you are enjoying your new system!

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Marscel

December 2nd, 2020 DETAILS arrow_drop_down
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Instillation went smoothly. I have a hundred and five percent solar power. Everything seems to be working fine. I have recommended them to my next door neighbor.

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Reply from Powur Solar

Dec 04, 2020

Thank you so much for your positive review! So happy to hear you are getting the most from your system!

Verified Customer

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Ingrid

December 2nd, 2020 DETAILS arrow_drop_down
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I appreciate all the work they did. They are very communicative. They really follow up with you and are really interested. Installation was smooth. They gave me a date and time and they did it all within a day. I was amazed. The people knew what they were doing.

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Reply from Powur Solar

Dec 04, 2020

So happy to hear this Ingrid, thank you for your positive feedback!

Verified Customer

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Dekendrick

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Communication sometimes took a little longer to get handled things than expected but it installation was done quickly. I heard so many good things about the company and they are good I just had high expectations.

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Reply from Powur Solar

Dec 04, 2020

Thank you for your positive feedback!

Verified Customer

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Amarjit

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My bill is still high. It is almost a hundred dollar difference but they told me it was going to be more like a hundred and eighty dollars.

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Reply from Powur Solar

Dec 04, 2020

Amarjit, sorry to hear that you are not getting the most saving possible, hope you are enjoying the extra $100 saving you have achieved.

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Tatanisha

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Communication is a little off. They need to work on communicating with their customers. There has been confusion. Still from my understanding that the equipment is good it is just their customer service that needs improvement.

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Reply from Powur Solar

Dec 04, 2020

Thank you for the feedback Tatanisha, I will let the team know and make those suggested improvements.

Verified Customer

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Robin

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Overall it has been a great experience. I would recommend them to anybody. Great communication. They keep in touch very much and keep me updated with things I need to know and are always available when I need them.

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Reply from Powur Solar

Dec 04, 2020

Thank you for the positive review!

Verified Customer

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Tiffany

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The representative we worked with was very information and patient. He answered all our questions. He has been amazing to work with. It was installed on the scheduled date and time. They finished the work in the allotted time and it has been functioning appropriately since then.

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Reply from Powur Solar

Dec 04, 2020

So happy to hear that our consultant gave you excellent customer service! Thank you for the positive review!

Verified Customer

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James

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I have a friend who is in that business and he recommended Powur Solar. I have had no issues with it at all.

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Reply from Powur Solar

Dec 04, 2020

Excellent! Thank you for your positive review and for trusting us with your switch to solar!

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Emilyn

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Customer support was helpful. Installation was fine. The equipment works okay.

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Reply from Powur Solar

Dec 04, 2020

Thank you for your positive review!

Verified Customer

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Ross

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There should be more streamlined customer support when things get installed. I had my system installed in August and it is November and it is still not turned on. It is not a good process.

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Reply from Powur Solar

Dec 04, 2020

This is not good news, thank you for reaching out and letting us know. I will send your response to our Ops Team.

Verified Customer

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Larry

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Anytime we have a question, it is always answered. The are professional. When they were installing it, they were quick and cleaned everything up. It was a very neat job. The equipment is tier one and top quality.

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Reply from Powur Solar

Dec 04, 2020

Thank you Larry, it is always great to hear positive feedback.

Verified Customer

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Hector

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The guys who installed it hardly ever stopped even when it was raining, they kept going. The process was good.

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Reply from Powur Solar

Dec 04, 2020

Thank you Hector for your positive review!

Verified Customer

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Oscar

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Everything was good. I was satisfied. They are really friendly and helpful.

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Reply from Powur Solar

Dec 04, 2020

Thank you Oscar for your positive review!

Verified Customer

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Pat

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They’re real good. We hardy have a power shortage. I saved a lot of money but they should make it cheaper so that more people will buy it.

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Reply from Powur Solar

Dec 04, 2020

Excellent, so happy to hear you are enjoying your new system!

Verified Customer

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Charlie

December 2nd, 2020

It is still not turned on yet. It has been negative overall working with them.

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Reply from Powur Solar

Dec 04, 2020

Charlie, we are sorry to hear about your negative experience, I will let our Ops Team know about your feedback.

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Simonette

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Installation was long and difficult. It took like three months before my work was completed. You can never reach anyone. They need to make sure they have a management team on board to answer any questions to help.

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Reply from Powur Solar

Dec 04, 2020

So sorry to hear that you did not have an optimal experience with us. Hopefully you are enjoying your system and gaining some cost savings on your energy. Thank you for your business.

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Thomas Lynch

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After installation support has been nonexistent. They don’t help me at all. I am not really saving money and they left my roof open for leakage. What they offer is crap.

history

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Sully

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They were fast and efficient. Even came to repaint to better match the stucco without hesitation

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Reply from Powur Solar

Dec 04, 2020

Thank you for the positive feedback, so happy to hear our teams gave you excellent customer service.

Verified Customer

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Chris

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Great service, informative consultant, very competitive pricing

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Reply from Powur Solar

Dec 04, 2020

Excellent, thank you for the positive review!

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Stacy

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The set up was easy. It takes around two months for the solar company and the electric company to get there stuff together but having a 20 dollar electric bill is nice.

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Reply from Powur Solar

Dec 04, 2020

Excellent! So happy to hear you are saving money and enjoying your system!

Verified Customer

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Nadezda

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Because it's been four months and I'm paying for solar panels that are still not connected or activated

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Reply from Powur Solar

Dec 04, 2020

We apologize for any issues you are facing as a result of not being connected, I will send this feedback to our Ops Team.

Verified Customer

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Jose Deris

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because they bring me exactly what they promise me and the service is very efficiently

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Reply from Powur Solar

Dec 04, 2020

Thank you so much for the positive feedback, so happy we were able to be of service to you!

Verified Customer

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Anonymous

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Because they took forever to complete the installation

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Reply from Powur Solar

Dec 04, 2020

This is unfortunate, we apologize for any inconvenience this caused, hopefully you are enjoying your new system and saving money on your energy costs.

Verified Customer

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William

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At first it was great then they just stop communicating and taking my phone calls. Left them a million messages and never received a phone call back. Recommended to a couple of friends but will definitely inform them of the horrible service and miscommunication.

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Reply from Powur Solar

Nov 24, 2020

William, this is not the service that Powur prides itself on, please reach out to [email protected] directly

Verified Customer

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Ma. Cristina Villarreal Navarro

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They're very professional, very considerate in explaining all the installation process.

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Reply from Powur Solar

Nov 24, 2020

Thank you so much for the positive review and most importantly for trusting us with you business.

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Roberto Valdez Jr

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Because I'm still getting a light bill over $200

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Reply from Powur Solar

Nov 24, 2020

This is unfortunate for sure, I will get one of our customer care folks to reach out to you.