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Headquartered in Del Mar, California, Powur is a solar energy multi-level marketing (MLM) company that works largely through virtual means on a nationwide network. Solar consultants can work wherever they want and have access to a streamlined technology system to manage their business. The company doesn’t sell any of its own products, but rather partners with other companies to install sustainable energy systems.

The Good

  • Variety of Different Providers
  • Zero Down
  • Referral Program

Variety of Different Providers

Powur has created partnerships with many well-known solar panel companies. After Powur employees assess a home for a residential solar panel system, they will find the right type of panels for the consumer’s situation. Powur compares these companies based on a data set and customer reviews of the products to help determine which panels will best fit the customer’s needs. 

This screening process gives the customer the best solar panels for their situation without having to look through every provider. Where other companies may stick with a few brands that they like, Powur offers many options when it comes to solar equipment. 

Zero Down

Powur allows anyone to get a solar power system because every system has a zero down payment. 

Referral Program

Powur will offer its customers a residual income payment when they refer a friend to its program. Customers receive some extra money when their referral installs a solar panel system, though the amount of money isn’t specified on the website. This system may be worthwhile because the compensation doesn’t depend on the solar panel installer as long as the referral works with Powur.

The Bad

  • Lack of Information on the Website
  • Only Solar Panels

Lack of Information on the Website

Many solar companies will have information about financing, monitoring systems, warranties, solar panel installation time, and more on their website. Powur lacks all of this information because it works with many different companies to provide solar installation services. Consumers who are thinking about getting a solar energy system will have to do research elsewhere to find average costs and warranties or get a quote from a Powur solar consultant. 

Working with a Powur consultant can make the process of shopping for the best solar panels easy, but buying a solar panel system is a big investment to make without a lot of information on the company you’re using. For customers who want to know what they’re getting into before contacting a sales representative, Powur may be difficult to work with. 

Only Solar Panels

Currently Powur only offers solar panels. It partners with other solar companies to provide the panels as well as installation for its customers. It doesn’t offer other specialty solar products, like solar heating for pools. Customers may be able to work with the company that installs their panels to see what other options are available, but Powur doesn’t offer any services other than solar panels for roofs.

The Bottom Line

Powur is unique in the solar industry because it is also an MLM company. The company has partnered with many well-known companies to provide solar panel installations, though Powur doesn’t own any product itself. Powur consultants can help customers find the solar system that would best suit their situation, but the website is shockingly lacking in information. 

If a customer wants to know more about solar panels, warranties, financing, and other information, they will have to contact a sales representative. This can be difficult for people who don’t know a lot about solar already and want more information before they make a large purchase. All solar systems with Powur have zero down payments, but customers will have to trust the consultant to pick the best system for them.

Customers should also be aware that Powur is an MLM business. With the Powur platform, consultants have the ability to earn extra income as they move up in the company and refer more consultants to their team.

Powur Solar Frequently Asked Questions

How will I know if my house qualifies for solar? Do I need a certain type of roof?

A Powur Independent Energy Consultant will meet with you at your home to look at your roof’s orientation and material to find out if you can go solar. The Consultant will take into consideration how much sun exposure the roof has by using your specific location or coordinates, whether there are any obstructions, such as large trees, and whether the roofing material is suitable for solar panels. Most roof types are suitable, but certain types may require a different type of installation, and your Consultant will submit all the details for an accurate proposal. Your roof and sun exposure will be analyzed by professional solar designers who use state-of-the-art software to design the most beneficial and efficient system for your home. 

If there are problems or limitations with your home, the Consultant will let you know if they can be fixed. Sometimes a new roof or creative solutions, such as a ground mount, are required.

What is the process after I sign the contract with Powur Solar?

Powur has an eight-stage process for installing and turning on a new solar energy system:

1. Contract Signing with your Powur Independent Energy Consultant

2. Site Survey Scheduling

  • Schedule and timing — Stage 2 will begin up to four days after the completion of Stage 1.
  • What to expect — We’ll do an onsite property survey so we can create an accurate solar design. Your Powur Independent Energy Consultant may complete this immediately after contract signing, or a Site Survey Technician will conduct it at a later date. We recommend that someone is home during the survey.

3. Site Survey Completion

  • Schedule and timing — Stage 3 will begin up to four days after the completion of Stage 2. 
  • What to expect — When the site survey is complete, Powur’s design engineers will draft a unique plan for your property, which will be submitted to the local city government for review and permit approval.

4. Permit Submission

  • Schedule and timing — Stage 4 will begin up to two weeks after the completion of Stage 3.
  • What to expect — Final plans will be submitted for permitting with your local jurisdiction. This is generally the longest part of the process as Powur waits for approval from your local permitting office. No action is required on your part. Powur handles everything!

5. Permit Approval

  • Schedule and timing — Stage 5 will begin up to four weeks after the completion of Stage 4. 
  • What to expect — Once the permit is approved, we will reach out to you to schedule an installation date. Once confirmed, the equipment will be ordered and the installation team will get ready. 

6. Installation Scheduled

  • Schedule and timing — Stage 6 will begin up to three days after the completion of Stage 5.  
  • What to expect — Once the installation is scheduled, it will be time to prepare for the big day! A typical home installation takes one to three days. A team of Powur installers will bring the system components to your home and complete the installation as efficiently and safely as possible. Please plan on being home at this time. Also, please read our COVID-19 No Contact Solar Policy to understand our safety protocols.

7. Installation Completion

  • Schedule and timing — Stage 7 begins up to four weeks after the completion of Stage 6.
  • What to expect — Once your new solar power system is installed, we’ll schedule an inspection with the local building department.

8. Permission to Operate (PTO) and POWUR ON!

  • Schedule and timing — Stage 8 will begin up to four weeks after the completion of Stage 7.
  • What to expect — Once inspected and approved, the utility will install the net meter. You will be asked to attend a post-installation orientation, Q&A session, and fill out our customer success survey to ensure all of your questions are answered and you are completely satisfied. We will also email you a Customer Closeout Packet, which contains all the documentation related to your project.

How long does installation take with Powur Solar?

The entire process can take a few months (see the question “What is the process after I sign a contract?”) since acquiring permits and scheduling inspections make up the bulk of the installation process. But the actual installation only takes about one day. Very complex or large systems often take two days. 

With solar technology improving regularly, why should I go Powur Solar now?

Yes, solar technology has shown vast improvements over the last few decades, and more people have adopted solar in the last 5 to 10 years than ever before due to the Federal Investment Tax Credit, which has saved U.S. homeowners millions of dollars. 

Unfortunately, the ITC is stepping down from 26 percent in 2020 to 22 percent on January 1, 2021, and then disappears entirely on January 1, 2022, for residential properties. So if you want to save as much money as possible, go solar right away. It often takes a couple of months between signing a solar contract and turning on the system, and the system must be installed by December 31 to qualify for the ITC. 

Are there product and labor warranties and guarantees with Powur Solar?

All panel manufacturers warranty their products and provide a guarantee of energy output. Depending on the manufacturer and model, a typical warranty is 10 to 12 years and energy output is guaranteed for 25 years. Inverter warranties range from 12 to 25 years depending on the manufacturer. Most batteries carry a 10-year warranty, and solar installers usually warranty their work as well.

In addition to manufacturer warranties, Powur offers SolarInsure end-to-end insurance on the solar energy systems that we sell. SolarInsure’s policy offers 30-years extended warranty protection that covers 100 percent of the parts and labor associated with the manufacture, delivery, and installation of panels past the manufacturer’s warranty with no deductible.

How long do Powur Solar solar panels last?

Solar panels are designed to continue operating for decades and most manufacturers guarantee they will produce energy efficiently for 25 years. Many panels will produce energy at a lower efficiency for another 20 years. Panel efficiency decreases over time due to chemical deterioration or just wear and tear after years of weather exposure.
 
The National Renewable Energy Labs (NREL) has studied panel output and degradation — or efficiency reduction — and found that on average, panel efficiency goes down by 0.5 percent per year. So after 20 years, panels will produce 90 percent of the energy they produced in their first year.

How long after my Powur Solar installation will I start saving money?

Once your system is connected to the electrical grid and turned on, you’ll start saving money on your electric bill immediately. You will still receive a bill from the utility for monthly grid access fees (and gas charges). You may also still use some electricity from the utility if your solar energy system doesn’t offset 100% of your energy needs, but your bill should be significantly reduced from your pre-solar days.

I live in a neighborhood with an HOA. Can I still go solar with Powur Solar?

Many HOAs do allow solar panels on homes, but homeowners must ask their permission before signing a contract with a solar provider. HOAs control the aesthetics of the neighborhood and may not allow systems such as ground mounts. Solar access laws exist in several states, which prevent HOAs from denying or severely restricting solar energy for their residents.

Find out what covenants, requirements, or regulations are in place at your HOA, and be sure to tell your Powur Independent Energy Consultant so he or she can have your system designed following the guidelines.

What is $0-down solar and how does it work at Powur Solar? What about leasing?

Many people think that solar is expensive and that they have to pay for a system in full and upfront. You can do this if your finances permit, but there are two easy ways to finance a system: A low-interest loan and a lease. 

A low-interest loan allows you to choose a term (five years, 10 years, or more), and a fixed annual percentage rate. You would finance the loan for your system with no money down. Once your system is installed and turned on, you would pay back the loan every month for a fixed amount, and your electric bill would be greatly reduced as your system provides all or most of your energy needs. The monthly payments are typically lower than your average electric bill and help to build equity in your home since solar energy is an asset.

Leasing a system also lowers your monthly energy costs during the term of the lease (typically 20 years), and you would make monthly payments to the lessor. However, you’re renting the system, and the lessor gets all of the available incentives and rebates. Also, if you decide to sell your home, the lessor must transfer the lease to the home buyer. The lessor is responsible for maintaining the system, and the lease should include a “buyout” price if the homeowner decides to purchase the system at the end of the lease.

What if I don’t qualify for a traditional loan or lease?

Some states or cities offer Property Assessed Clean Energy Programs (PACE). Homeowners who want to make major home improvements, including solar energy, can apply for a PACE loan, which is guaranteed against the home rather than the homeowner. The money is paid back to the lender through annual property taxes. 

A Solar Power Purchase Agreement (SPPA or PPA) is similar to a lease in that the homeowner doesn’t own the system, the SPPA company receives all the incentives, and maintains the system. But instead of renting the system, the homeowner agrees to purchase the power generated by it at a per-kilowatt-hour price for the life of the contract (usually 15 to 25 years) and for less than what the utility company would charge. 

It’s important to compare the prices of buying vs. using an SPPA to make sure you’re saving money. And ask the provider before signing a contract what happens if you decide to sell your home before the contract expires.

User Reviews

Star Rating

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9 Reviews

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Ma. Cristina Villarreal Navarro

November 23rd, 2020 DETAILS arrow_drop_down
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They're very professional, very considerate in explaining all the installation process.

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Reply from Powur Solar

Nov 24, 2020

Thank you so much for the positive review and most importantly for trusting us with you business.

Verified Customer

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Roberto Valdez Jr

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Because I'm still getting a light bill over $200

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Reply from Powur Solar

Nov 24, 2020

This is unfortunate for sure, I will get one of our customer care folks to reach out to you.

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William

November 23rd, 2020 DETAILS arrow_drop_down
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At first it was great then they just stop communicating and taking my phone calls. Left them a million messages and never received a phone call back. Recommended to a couple of friends but will definitely inform them of the horrible service and miscommunication.

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Reply from Powur Solar

Nov 24, 2020

William, this is not the service that Powur prides itself on, please reach out to [email protected] directly

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Lawrence Richards

November 23rd, 2020 Clermont, FL DETAILS arrow_drop_down
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Signed contract in October 2020 and salesperson said will be up and running in 6 weeks. Now Powur company Account Manager says may take 3 months or more That means in 2021 March or April. I may not be able to use IRS TAX CREDIT FOR 2020. AVOID THIS POWUR COMPANY GO WITH A BIGGER CORPORATION.

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William Bowen

November 16th, 2020 DETAILS arrow_drop_down
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The system that was discussed with me and the options I was supposed to have was not the system I ended up with. Now I am looking at another 9k plus to get the system to do what I wanted in the first place.

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Reply from Powur Solar

Nov 20, 2020

William, this is unacceptable to us and we will get our Operations Team to reach out to you to resolve these issues.

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Sheldon Reece

November 16th, 2020 DETAILS arrow_drop_down
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Because my system still is not up and running. Nothing i was told have been done . I am very unsatisfied with the company and will not recommend them to anyone at this time.

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Reply from Powur Solar

Nov 20, 2020

Hello Sheldon, we will get our Operations team to reach out to you and get these issues resolved.

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Stephania Smith

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Because we have had them for 2 months now and we're having nothing but trouble with thim

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Reply from Powur Solar

Nov 20, 2020

Stephania, this is not acceptable to us, we will get our Operations Team to reach out to you to get your issues resolved.

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Eduardo

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Have not been able to use since it is not connected

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Reply from Powur Solar

Nov 20, 2020

Eduardo, please reach out to the Sales Consultant that sold you the system in order to receive some guidance on usage of your system. If the utility gave you Permission to Operate then the system should be working.

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Jose Hernandez

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I have the same bill from the company electric

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Reply from Powur Solar

Nov 20, 2020

Hello Jose, you should be seeing a reduction in the energy being pulled from the utility, if this is not the case please reach out to your Sales Consultant for details on how to read your new bill. Going solar does not eliminate receiving a paper bill from the utility, net metering should be occurring and you should see that reflected in the bill.

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