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LAST UPDATED: May 15th, 2023
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Polar Solar has gone out of business. 

Based on inactivity on the web, it appears that Polar Solar is no longer in business. Based in Los Angeles, Polar Solar served customers until around 2018. To find a solar company that serves your geographic area, see our top-recommended solar companies

Polar Solar is a Los Angeles-based company on a mission to protect the environment through smart energy solutions. It provides solar energy solutions to consumers located exclusively in California. Polar Solar is focused on providing a clean, affordable energy alternative through solar power. With all services provided in house and quality product, Polar Solar hopes to change the way the world fulfills its energy needs.

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The Good

  • Online Monitoring Provided
  • Warranty Available
  • Excellent Customer Service

Online Monitoring Provided

Polar Solar uses an online monitoring system called Tigo Smart. This app is available for download via any tablet, computer, or smart phone making it easy to monitor a solar system on the go. Tigo Smart monitors the solar system by checking for potential problems and sending alert notifications when problems are detected. It also monitors overall energy production of the solar system and stores historical energy data. This allows consumers to view how the system is functioning over time and quickly correct system malfunctions.

Warranty Available

Every Polar Solar installation comes backed with a warranty. Its warranty package includes a 10-year product/inverter warranty as well as a 30-year power/manufacturer warranty. Its 30-year power warranty is longer than most of the other solar companies we have reviewed. Most companies we have reviewed currently offer a 25-year warranty. This gives consumers peace of mind that their solar system will be protected for the first several years it is installed up to half the life of the average solar system.

Excellent Customer Service

Polar Solar has received great reviews via Facebook and yelp.com when it comes to its customer service. Some reviewers particularly mentioned the meticulous attention to detail Polar Solar employees used when taking measurements and designing their solar system. Reviewers also mentioned they appreciated that Polar Solar "did what they said they would do" with the finished design of the solar panel installation and throughout the installation process.

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The Bad

  • Limited Availability

Limited Availability

Polar Solar currently offers solar energy services exclusively to California residents. Potential customers outside of California will have to look elsewhere to find a solar energy provider who services their area.

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The Bottom Line

Polar Solar is a company offering a quality product to California residents. It offers an excellent warranty as well as online monitoring of the system giving consumers peace of mind that their system will be protected for years to come. While it does offer some appealing services to consumers, it exclusively offers services to California residents making Polar Solar a potential option for a limited pool of consumers.

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4 Reviews

Review Breakdown

5 grade

75%

4 grade

0%

3 grade

0%

2 grade

0%

1 grade

25%

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PAL Los Angeles, CA

PAL, Chatsworth, CA I HAD A BAD EXPERIENCE WITH THEM, FULL OF EMPTY PROMISES THAT NEVER ACCOMPLISHED. ONCE THEY CLOSE THE DEAL AND GET THEIR MONEY THAT'S IT THEY WILL LEAVE YOU HANGING, BAD CUSTOMER SERVICE NO KNOWS WHO'S WHO. THEY WILL KEEP YOU ON HOLD FOR THE LONGEST TIME, KEEP TRANSFERRING CALLS THEN THEY HANG UP. I JUST LOST INTEREST DEALING WITH THEM. HOW I WISH I DID NOT SIGN UP WITH THEM. AMAZINGLY FRUSTRATING ! ! !

2 years ago