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Moxie Solar

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585 User Reviews

8.3

Overall Score

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With so many solar energy companies out there, it can be difficult to know which one provides the most value for you as a consumer. That's why we've done the hard research—so you don't have to.

We've weighed the pros and the cons and found MOXIE to be one of the top solar installers in the industry. Read on to discover The Good, The Bad, and The Bottom Line about MOXIE, as well as view MOXIE reviews from real customers

With humble beginnings in America’s Heartland, MOXIE Solar has quickly grown to serve 17 states across the nation:

  • Colorado
  • Florida
  • Indiana
  • Illinois
  • Iowa
  • Minnesota
  • Nebraska
  • New Jersey
  • New Mexico
  • New York
  • North Carolina
  • Ohio
  • Pennsylvania
  • South Carolina
  • Texas
  • Virginia
  • Wisconsin

The company has successfully completed more than 1,500 installations and is a leading provider of solar energy solutions for commercial, residential, and agricultural applications. MOXIE Solar has discounted solar programs for healthcare professionals, military members, and first responders. 

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The Good

  • Free Consultations
  • High-Quality Equipment
  • Weekly Monitoring
  • Trained Professionals
  • Customer Care Team
  • 5-Star Guarantee
  • Rapid Installation
  • Industry Awards and Partnerships

Free Consultations

MOXIE Solar offers free consultations both virtually an in-person for potential customers. During the consultation, the company will design a customized system, go over financing options, and provide information about available incentives. One of the company's sales agents will also provide an overview of the installation process.

High-Quality Equipment

MOXIE Solar offers a variety of industry-leading solar equipment options from respected manufacturers. The company can customize both roof-mount and ground-mount solar panels, as well as monocrystalline or polycrystalline panels, with help from its team of dedicated solar engineers. Panel brands that MOXIE Solar installs include Q-Cells, AXITEC, Mission Solar, LG, and Panasonic. Inverter brands that MOXIE Solar offers include SolarEdge, Enphase, and Solectria.

Weekly Monitoring

MOXIE’s experts will monitor your solar system on a weekly basis and compare the results to what your energy production number should be. If anything is off, MOXIE will look into the problem and fix it.

Trained Professionals

MOXIE Solar's team is comprised of NABCEP certified professionals and electrical and structural engineers, and the company is dedicated to the safety and quality of its work. MOXIE Solar's dedicated project managers provide attention to detail and ensure that projects are completed on time, on budget, and up to industry standards.

Customer Care Team

Throughout the entire installation process, MOXIE assigns a project coordinator to each client. The project coordinator is responsible for keeping clients in the loop on project progress and answering any questions.

Once the solar system is activated, customers can call MOXIE’s customer care team or fill out a service request form if there are any additional questions or concerns.

5-Star Guarantee

MOXIE Solar offers a 5-Star Guarantee, which encompasses a variety of factors from workmanship to monitoring. After installation, the company will continue to proactively monitor each system for the customer, looking out for potential issues and ensuring maximum production. Every system installed by MOXIE Solar is covered by its 5-Star Guarantee.

Rapid Installation

MOXIE's Rapid Installation Team™ helps customers start saving on their energy bill sooner by installing their solar panel systems up to three times faster than the industry average. The solar company's real-time protocol puts the process of going solar in motion mere minutes after sign-up.

In addition to fast installation, MOXIE Solar provides quality customer service and support as soon as the system is live. The company's professional monitoring system ensures the solar panel array is operative at peak condition and identifies and addresses potential issues.

Industry Awards and Partnerships

Recently, MOXIE was recognized by Inc. Magazine as one of the 250 Most Successful Companies in the Midwest. It is the only solar energy installer to receive this prestigious honor. The company has also been identifed by Solar Power World Magazine as one of the Top 500 Solar Installers every year since 2018.

MOXIE is NABCEP certified, a part of the Solar Energy Industries Association, and is a Tesla Energy certified installer and a Solar Edge certified installer.

Considering switching to clean energy with MOXIE?

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The Bad

  • No Leases or PPAs

No Leases or PPAs

MOXIE Solar gives customers the option to purchase their solar energy system outright or finance with a loan. The company works with GreenState Credit Union to provide solar financing. However, the company does not offer solar leases or power purchase agreements.

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The Bottom Line

MOXIE Solar has more than a decade of experience and has expanded its business nationwide. The company offers a variety of high-quality equipment options, free consultations, and a 5-Star Guarantee, and its solar professionals are certified and experienced. However, MOXIE Solar does not offer solar leases or PPAs.

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Moxie Solar Frequently Asked Questions

How does going solar with MOXIE work?

MOXIE is an EPC contractor, meaning we handle every aspect of going solar in-house. From site surveying to custom engineering and final electrical work ­— we do it all.

The first step is to set up a free consultation with one of our Expert Solar Consultants. This is where you’ll learn about all the money-saving incentives you’re eligible for and also get a custom solar quote. For your convenience, we offer the option of in-home appointments, phone consultations, or video consultations.

We want to work with you closely to understand your unique energy goals and electricity needs in order to create a customized solar system and provide an accurate quote. Our ultimate goal is to create you a system that will zero out your energy bills and provide you with a solid return on your investment.

How much does a solar energy system from MOXIE cost?

There is no one-size-fits-all answer for this because the cost of your system will depend on many variables such as your location and incentives you're eligible for, your average electrical usage, your personal energy goals, solar product selection, and your utility company, etc.

What we can guarantee you upfront is that the price we quote you is the price you’ll pay. No surprise bills or last-minute fees here.

How long does it take for MOXIE to install panels?

In the best-case scenario, a solar system can be installed and turned on in about 90 days. However, many variables are involved in getting your solar system installed and turned on. Delays in turning the system on may depend on the utility company, and some jurisdictions take longer than others.

What brands of solar equipment does MOXIE use?

MOXIE only installs tier-one, industry-leading panels, inverters, racking, battery storage, and solar products from the best in the industry that have been tested to perform and that have the best warranty as a backup.

While our purchasing department can get you great deals on just about any brand of solar equipment, we typically use solar panels brands such as Mission, Q-Cell, AXITEC, Panasonic, and LG. For inverters we primarily use SolarEdge, Enphase, and Solectria.

As far as solar battery storage, MOXIE is one of just a few in the nation to be a Certified Tesla Installer and we frequently install Tesla Powerwall for residential customers. When it comes to solar racking hardware, we prefer Snap N’ Rack railing due to its superior strength and functionality.

What happens if something breaks or goes wrong with my solar system?

MOXIE’s 5-Star Guarantee ensures you that we’re with you for the long run. We want everyone to realize and enjoy the many benefits of going solar and to do that, the system has to work and it has to last. We offer a 5-Year Bumper-to-Bumper Warranty on everything from craftsmanship to performance, and we also use hardware and panels with strong manufacturer’s warranties (25 years in most cases). In the unlikely event you experience a problem with your system, you can rest assured that MOXIE will be there to make it right.

How long will my system last?

When you choose a highly skilled solar company like MOXIE, there’s no reason your system shouldn’t last 30–40 years. Systems that were installed in the 1970s are still fully operational today. Most manufacturer warranties are for 25 years, but if properly installed, your system could very well last longer than that.

Does MOXIE offer solar monitoring?

Yes! In fact, MOXIE is the only solar company in the country that provides proactive system monitoring on a weekly basis. If our experts notice any abnormal decrease in energy production, or any other potential issues, we’ll let you know and be out there to fix it ASAP.

We also provide all our customers with easy-to-use system monitoring software that can be quickly accessed on your smartphone or computer at any time. This technology will show you real-time energy production numbers, so you know exactly what’s going on with your system at any given time. With all these eyes on your system, it’s sure to stay running at peak performance.

Do solar panels work when there is a power outage?

Unfortunately, grid-tied solar panels do not work if there is a power outage. They automatically shut down when the grid shuts down in order to protect the utility workers.

However, the solution for this is to install a backup battery, like the Tesla Powerwall we frequently install. If there is a power outage, stored solar energy is pulled from the battery, and you’re not left in the dark.

Message from
Moxie Solar

MOXIE is America's Solar Company! Our team of solar installation experts make the process of going solar quick and easy. MOXIE focuses on education first. We’re the only solar company with a Rapid Installation Team™ who will get you connected up to 3x faster than the national average. Our financial team and NABCEP-certified installation crews put MOXIE in a class of its own. Take MOXIE’s "solar tour" on our website to learn more or call for a quick, free virtual consultation.

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Star Rating

4.3

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585 Reviews

Review Breakdown

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62%

4 grade

19%

3 grade

9%

2 grade

5%

1 grade

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Featured Review

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Ann Muturi Coralville, IA

Moxie Solar did a wonderful job on my home. They were fast and very efficient in everything that they did from the free estimate to the final completion of the work. The technicians were respectful and they were able to complete the work within a very short time. My Solar system has been working very well since Moxie Solar installed it in 2018. I would recommend Moxie Solar to anyone that is planning to install Solar energy in their home. I have already recommended my friends to Moxie Solar and they had their Solar System installed in their home and they have nothing but good things to say about Moxie Solar. Moxie Solar is the best Solar Company.

3 weeks ago

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Reply from Moxie Solar

Ann, Thank you for taking the time to leave us an awesome review! Your feedback is important to us so we can continue to provide our customers with a great Moxie Solar experience. We are glad to hear that you had a good experience with your Moxie team, and thank you SO much for the recommendations! We love being able to help families make an easy switch to clean energy. We hope you reap the benefits of your solar system for many years to come! Enjoy the sunshine!

Apr. 22nd, 2021

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Featured Review

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The Aldridges Springfield, IL

A+Mazing Customer Service In June of 2020, we initiated the process of disengaging from Big Energy and asked Moxie Solar to help. From the very beginning Moxie Solar gave us Amazing customer service. The initial sales meeting went well, and we asked for a system to be installed. From that moment, we felt that Moxie would take care of our needs since we knew nothing of the process or solar power for that matter. The company was excellent from the sales meeting, to the paperwork (you know there is a bunch of that!!), through the install, and now six months later, with a non-functioning panel. But, this company’s integrity, honesty, and professionalism “shined” though when a mistake was made. During the SREC determination process, the salesman quoted us a rate that was based upon calculations that had just changed the day before. When going through the SREC application process, the Moxie “back-room” found that the quoted rate was higher than the newly calculated rate. This resulted in over three thousand dollars being deducted from the original SREC amount. When they told us about this, we understood, and were disappointed, but it was simple mistake. We all make mistakes. We were still super excited about having solar power and if it cost a few more dollars, that was okay. But it was not “okay” with Moxie. They decided they would make up the difference between what they quoted and what we will actually receive. They apologized and sent us a check for over three thousand dollars. We had already made peace with the new amount and did not blame anyone; what kind of company does this in today’s economy? Surely it has to be a company that cares more about how it treats its customers than its own bottom-line; one that cares deeply about its mission and its values, but also lives out those beliefs in everyday life; and one that keeps its customers in the forefront of what it does every day. We believe MOXIE SOLAR is the TOP SOLAR COMPANY in every State it is located. The Aldridges Pleasant Plains, IL

2 weeks ago

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Verified Customer

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Gary Shupe Mendon, IL

My experience with Moxie was great from the start. I had quotes and sales presentations from two competitors prior to Moxie. The choice to go with Moxie was obvious! They knew their product and understood my needs and goals, unlike the other two competing companies. All of their staff were always friendly and attentive to my questions and concerns. There was a small problem with a serviceman unsuccessfully installing a WiFi booster for the array transmitter. It required a follow up service call for another service person to reinstall the WiFi booster. All in all, it was a very minor inconvenience in regards to the entire installation process being scheduled and completed in a very timely manner. The system has been working as it should. I look forward to getting the utility bill to calculate the monthly savings! I enjoy pulling up the Enphase app on my iPhone to monitor the daily, weekly and monthly power generated.

2 months ago

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Reply from Moxie Solar

Gary, Thank you for taking the time to leave us a review! Your feedback is important to us so we can continue to provide our customers with a great Moxie Solar experience. We are so glad to hear that you had a good experience with your Moxie team throughout the entire process, and appreciate your patience and understanding that mistakes happen sometimes. When they do, we make sure to fix them in the best way possible, as is the MOXIE way! We hope you enjoy your new system for many years to come. Soak up that sun!

Mar. 17th, 2021

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Tom Wieseler Cedar Rapids, IA

This was a great experience from start to finish. Chris H. was great to work with. It took the summer of 2017 to convince my wife that this was the way to go. I was committed to the concept of residential solar-just hadn't any idea of which company to go with. Once we signed up, the 2 part financial payments were well explained and we gladly did it. I wish they could have installed the next day but I know that is just the process and no fault of Moxie. I did note sunny days that I missed out on between signing up and final installation. I should have signed up sooner. The site visit, equipment delivery, install, Alliant meter change out and PTO all went as scheduled. I check my Solar Edge ap every other day to see how my solar production is going. And it is still maintenance free. I've done nothing with the system. I was able to get the federal tax credit quickly in 2018 spring and the state credit one year later in spring 2019. And breakeven is still in the mid 7 years on this 25 year investment. I am giddy telling my wife what our electrical bill is every month-from $10 to $13 during the middle 6 months and $40 to $60 in the winter. And I hope to be making good solar energy after the 25 year warranty is off the panels in 2042. It is a great deal. Tom Wieseler 4/19/1953

3 weeks ago

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Reply from Moxie Solar

Tom, Thank you for your business and taking the time to leave us an awesome review! Your feedback is important to us so we can continue to provide our customers with a great Moxie Solar experience. We are glad to hear that you had a great experience with your Moxie team, it was a pleasure doing business with you! We are also giddy when hearing about minimal electric bills, Thank you for sharing! Please feel free to contact us at any time if anything should occur. Enjoy the sunshine!

Apr. 20th, 2021

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Verified Customer

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Larry Sweeney Lafayette, CO

Everyone was good except the permit department. They let the City approval sit for almost a month. Our installation was 2 months after the hopeful completion date on the contract. No notification to the customer service department. Called for updates at least 10 times. Need to improve the communication between departments and customer.

3 weeks ago

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Reply from Moxie Solar

Larry, Thank you for your response, we appreciate your feedback so we can continue to improve our customer experience where it's needed. I understand your frustrations with the delay in permitting, and apologize that the communication seemed to be lacking on our part for your project. Thank you for highlighting this for us! We are taking internal steps to resolve these sorts of issues going forward. I will reach out to you personally so I can help to resolve your negative experience. I do hope you are enjoying your new system!

Apr. 19th, 2021

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William Kirchgessner Chicago, IL

Moxie was great to work with. They managed absolutely everything with minimal input from me and my wife. We're still waiting on credits from the local power company. Unforseen circumstances extended the timeline by several months but once they got started everything went smoothly. Small hiccups were handled quickly. Install was in the middle of winter and was done well. Being an electrician in a previous life made me more critical than most on my expectations and review of the conduit install on the side of my house and detached garage. It could have been done much more cleanly. Three different types of conduit were used which is less than ideal and, to me, looks unprofessional. At the end of the day, I dont spend time looking at the finished product. I sit back knowing the sunshine is producing a majority of my power! I am confident that I would have been accomodated if I had made my initial expectations known. Overall I am very happy with my experience and wouldn't hesitate to work with Moxie again.

3 weeks ago

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Reply from Moxie Solar

William, Thank you for taking the time to leave us a great review! We really appreciate being able to hear our customer's feedback on their Moxie experience. We are taking internal steps to resolve our installation issues, so thank you for highlighting the esthetic problem that you had. We are glad to hear that your solar system is working properly and you are enjoying the clean energy! Please do not hesitate to reach out if there is anything we can help you with in the future. We hope you enjoy your system for many years to come! Soak up that sun!

Apr. 28th, 2021

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Tom Moskos Elgin, IL

My wife and I recently had Moxie Solar install panels on the roof of our new home and we can't be happier with the result! Everyone was very knowledgeable and professional and it is obvious they take great pride in helping people generate their own clean energy! Even the installers who worked on our roof through the hottest day of the year were in good spirits and happy to have helped another customer reduce their dependence on fossil fuels (and save $$$ on utility bills)! This was truly a turn key project and we highly recommend Moxie Solar to anyone thinking about solar!

3 weeks ago

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Reply from Moxie Solar

Tom, Thank you for taking the time to leave us an awesome review! Your feedback is important to us so we can continue to provide our customers with a great Moxie Solar experience. We are glad to hear that you had a good experience with your Moxie team, and it was a pleasure doing business with you. We love helping our customers achieve independence from their electric company, and in turn helping the planet with clean energy! We hope you enjoy your new system for many years to come! Soak up that sun :)

Apr. 20th, 2021

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Effie Kelley Bettendorf, IA

I had been thinking about solar panels for a long time. What finally tipped me over the edge was the fact that I was without electricity for 7 consecutive days because the Derecho, but my electricity bill went UP for that month! I decided, no more. My money is more valuable to me than to throw it away that way. I knew it was going to be expensive, what I didn't know was the financing options available to me. My sales rep was Joe Sarb, and he was great. He explained everything in detail and answered all questions that I had. If he did not have an answer, he got one for me. Regarding the installation, it took two days and the crew was extremely courteous. They cleaned up after themselves inside the house and outside. Once the installation was complete, I had to work with the electrician and he also was extremely nice. Kept me up-to-date on the process, what they were doing, why, and time frames. Other than a slight hiccup at the very beginning about when the process would start (delays due to weather. Not Moxie's fault, but they could have let me know) they made the transition to solar seamless! I would HIGHLY recommend to anyone looking to switch. It is much more affordable than you think and they are a great team to work with!

1 month ago

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Reply from Moxie Solar

Effie, Thank you for taking the time to leave us an awesome review! Your feedback is important to us so we can continue to provide our customers with a great Moxie Solar experience. It was a pleasure doing business with you, and we are so glad to hear that you had a good experience with your Moxie team! We hope you enjoy your system for many years to come. Please feel free to reach out if you need anything from us in the future! Enjoy the sunshine :)

Apr. 6th, 2021

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Verified Customer

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Ryan Miller

Fast installation and good at the start. I still don't have the Tesla battery app installed and still haven't received a tutorial on the system.

1 week ago

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Verified Customer

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Daniel Isaac Atkins, IA

The process was easy and had great communication the entire process. Last month we produced twice what we consumed. Nice clean look as well.

3 weeks ago

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Reply from Moxie Solar

Daniel, Thank you for your business and taking the time to leave us a review! Your feedback is important to us so we can continue to provide our customers with a great Moxie Solar experience. We are glad to hear that you had a good experience with your Moxie team, and producing great amounts of clean energy! We hope you enjoy your new system for many years to come. Soak up that sun!

Apr. 20th, 2021

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Verified Customer

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Doug Zepeski Melbourne, VIC

Great communication throughout the entire process. Always responsive to any of my questions. Everyone I worked with was professional and great to work with.

1 month ago

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Reply from Moxie Solar

Doug, Thank you for your business and taking the time to leave us a review! Your feedback is important to us so we can continue to provide our customers with a great Moxie Solar experience. We are so glad to hear that you had a good experience with your Moxie team, and hope you are enjoying your new system! Soak up that sun!

Apr. 2nd, 2021

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ArnBlackburn Omaha, NE

Everyone at Moxie Solar has been pleasant and responsive. They walked me through the paperwork and made sure I was getting every incentive available to me. My system has been up and running for almost 3 months now and I couldn't be happier. I would definitely recommend Moxie if you are thinking about solar.

2 weeks ago

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Reply from Moxie Solar

ArnBlackburn, Thank you for taking the time to leave us a review! We appreciate hearing customer feedback so we know how we are doing with our process. It was a pleasure doing business with you, and we are so glad that you had a great experience with your Moxie team! Please feel free to reach out if you need anything from us in the future. Enjoy your new system and soak up that sun!

Apr. 28th, 2021

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Scott Gray Pella, IA

Moxie took care of everything start to finish, once the process started it was seamless. Had an existing electrical issue brought up by the state inspector, Moxie fixed it at no extra cost. Electrician said he couldn't sleep at night if he had not fixed. Can't say enough how they went above and beyond.

3 weeks ago

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Reply from Moxie Solar

Scott, Thank you for taking the time to leave us a review! It was a pleasure doing business with you, and we are so glad that you had a great experience with your Moxie team. We were happy to help when your electrical issue arose! Please feel feel to reach out if you need anything from us in the future! We hope you enjoy your solar system for many years to come. Soak up that sun!

Apr. 21st, 2021

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Miriam Timmer-Hackert Iowa City, IA

I have referred my sister and several friends to Moxie to easily invest in solar panels. Moxie explains the tax rebate stuff and answered all our questions. It’s really nice to be able to make world’s climate more stable and invest in a local company, and invest in something that saves money longterm.

3 weeks ago

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Reply from Moxie Solar

Miriam, Thank you for taking the time to leave us an awesome review! We appreciate the referrals to your friends and family, we love helping families switch to green energy. It was such a pleasure doing business with you, and we hope you benefit from your solar system for many years to come! Enjoy the sunshine!

Apr. 21st, 2021

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Roger Bringmann Cedar Park, TX

Amazing overall experience with Moxie. I not only used them once, but went back to them for my ranch with a completely off the grid solution. And after the ice storm in TX, am doing some upgrades. The product has been great and the overall experience with Moxie has been great!

3 weeks ago

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Reply from Moxie Solar

Roger, Thank you for leaving us a review! Your feedback is important to us so we can continue to provide our customers with a great Moxie Solar experience. We are glad to hear that you had such a good experience with your Moxie team, it certainly is a pleasure working with you. We are so happy to help you have electric freedom and clean energy. We hope you benefit from your new systems for many years to come! Enjoy that Texas sunshine!

Apr. 20th, 2021

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Verified Customer

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digii3 Crown Point, IN

Professional, but somewhat cookie cutter product offered. To get more personalized options, you will need to know your stuff and demand it and read to make sure all you wants are in your contracts. Other than that, the company and people are professional, keeps their words, and finishes the job as per the contractual agreement.

2 months ago

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Reply from Moxie Solar

Thank you for your business and taking the time to leave us a review! Your feedback is important to us so we can continue to provide our customers with a great Moxie Solar experience. We are glad to hear that you had a good experience with your Moxie team, and that you were able to get all the specific parts you wanted for your array. We hope you enjoy your new system for years to come! Soak up that sun!

Mar. 11th, 2021

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Verified Customer

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Jonathan Stover North Liberty, IA

There service was great absolutely helped me with every question! The only thing that was a little misleading was they didn’t inform me about what my hook up cost with rec would be. Told me it’d be somewhere around 4 dollars ended up being 22.

2 months ago

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Reply from Moxie Solar

Jonathan, Thank you for your business and taking the time to leave us a review! Your feedback is important to us so we can continue to provide our customers with a great Moxie Solar experience. We apologize for the miscommunication on your build concerning the hook-up cost, we are taking steps to eliminate this happening in the future. We are glad to hear that you had an overall good experience with your Moxie team, and hope you are enjoying your new system! Soak up that sun!

Feb. 22nd, 2021

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Catoken2000 Marshalltown, IA

i have never had any issues contacting or being contacted with any questons. they worked with me to make sure after the storm that we would get the panels installed as quickly as can. they were always checkign on us and have followed up to make sure all goin g smoothly. they are concerned but verfy helpfull to get the rest installed once roof ids fixed.,

1 month ago

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Reply from Moxie Solar

Catoken2000, Thank you for your business and taking the time to leave us a review! Your feedback is important to us so we can continue to provide our customers with a great Moxie Solar experience. We are glad to hear that you had a good experience with your Moxie team, and hope you enjoy your new system for many years to come! Soak up that sun!

Apr. 2nd, 2021

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Verified Customer

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Ingrid Belding North Liberty, IA

While everyone we met was pleasant, we do think it would help if they had a different method of project management. Our system was not properly hooked up in the sense that the panels were not all entered in the system so half were not counting in the energy tally - it took techs 3 weeks to come back and fix that. Installers were quick, but left exposed roof areas between some panels for vents. After they finished we looked and mentioned it looked like 2 panels were missing. They explained why they did it that way and said they “ could have moved the arrangements to keep them all together” but they didn’t ask us so we never had input. Found that there are ways to install over those areas that they didn’t use.Communication was not always smooth: many different contacts for separate parts of the process. We haven’t received a manual or link to one for our system. Our Powerwall did not arrive yet, over 6 months since we signed our agreement. That is supposedly a COVID related delay issue with Tesla.

3 months ago

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Reply from Moxie Solar

Ingrid, thank you for your business and taking the time to leave us a review. We appreciate your honest feedback so we can work on improving our process. I will forward your concerns to our customer service department for further action.

Feb. 4th, 2021

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Verified Customer

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Ce Sterling, IL

Moxie's professionalism was great. I was kept updated on everything they were doing and why they were doing it. They cleaned up after the work was completed. They were all polite and had always working. You could tell they enjoyed their job and co-workers. Would definitly recommend!

3 months ago

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Reply from Moxie Solar

Good to hear it. Thank you and enjoy the sunshine!

Feb. 1st, 2021

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Nathan B Coralville, IA

Moxie is a local company that provides solar solutions and installation. I was happy to choose Moxie over other nearby competitors. After first meeting one-on-one at their office for general questions, I was instantly convinced that I wanted to sign up for a solar solution. Some of the things I really liked about working with Moxie was their responsiveness to my inquires and quick communication for scheduling all of my appointments. Each appointment contained detailed information and laptop presentations and the representatives answered all questions that I had. I signed up for solar that very day! Future appointments were scheduled and organized. After the solar panels were installed, Moxie assisted me with all paperwork that has been submitted. The paperwork was DocuSign documents and Moxie and I have a complete records of these. Finally, the company assisted me with completing the paperwork for Federal and State tax credits. These credits, along with other incentives offered by Moxie, really reinforced my decision to sign up for a Solar solution with Moxie. The employees at Moxie are still available to help me in anyway and answer future questions. Moxie also provided and set up a well designed app on my phone for monitoring solar production. I tend to check this app often! I simply can't find anything to dislike about Moxie! The entire experience was pleasant and thorough. I would definitely consider Moxie for other Solar solutions.

2 months ago

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Reply from Moxie Solar

Nathan, Thank you for your business and taking the time to leave us a great review! Your feedback is important to us so we can continue to provide our customers with a great Moxie Solar experience. We are glad to hear that you had a good experience with your Moxie team from start to finish! Of course, we are always here if you need anything in the future. Soak up that sun!

Mar. 8th, 2021

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MAV Hobart, IN

I interviewed several companies and was impressed by two in particular. Moxie rose to the top of my list for one particular reason. They guaranteed that no matter the obstacle or complication, they would not back bill me. They came through on their promise. I do contract work and custom installations can really bloat up a budget when you are working with so many types of building sites. Overcost is more common than most people realize. Moxie took the time to get the job bid and spec'd. The most impressive part was their teams. Lucas and his team of installers worked right up to Christmas day to meet the committment of getting the panels mounted by the end of the year. They worked through lunches and were committed to the job in the cold and wind and made it happen. A commitment you do not often see anymore. They were very professional and worked hard never cutting corners. Communication was good, they masked up well when indoors and were met by several complications caused by our homes structure. Still managed it all with no complaints and great workarounds. Never charged a dime extra or tried to negotiate after the fact. Joe and the electrician team were just as good. Joe was knowledgeable, and hard working. Didn't cut any corners. I had a contractor that had concreted my electrical box in and the team chiseled away for two days to free it. Hard work, done well and a big investment of resources by Moxie. Again, no added cost. The only criticism I would say was that the sales and advance team do not seem to have good communication with the installers ahead of time. The team was left with a few complications that could have been planned for in advance. Still Moxie didn't let it affect my experience and rectified it without me or my money. Also, Moxie, for the reasons above, are incredibly busy and seems to be growing incredibly fast. The teams seem spread a little thin. STILL, again it affected my job very little other than some gaps between portions of the job The install looks great and I chose the Generac PowerCell. This was something new for Moxie as it just came out. Their electricians were totally upfront about it and said it was new to them and they worked directly with Generac to make sure the job met code, was done right, looked great and was safe. Well done. My only real criticism would be that there wasn't really any training after the fact. I'm had to mostly watch youtube videos to learn how the system works and what things mean. I had a spot of trouble initiating the system and Moxie did send out an additional engineer to get it initiated very quickly. So far we are loving the system and I have already referred Moxie out to a couple of friends. I'd definitely hire again and will likely add to our system in the future and hire Moxie again.

2 months ago

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Reply from Moxie Solar

Mark, Thank you so much for sharing your feedback! It was a pleasure doing business with you, and we are so glad that you had a great experience with your Moxie installation. We are working on growing our teams in order to keep pace with the growth of families and businesses going solar, that way we can improve our process for customers in the future. Thank you again for bringing that to our attention. We are so glad that your system is working great as we are finally getting sunny days out of this winter! Soak up that sun!

Mar. 5th, 2021

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Ethan Yeo Parker, CO

I had a great experience with Matt as my consultant. The three big takeaways from my communications with Matt are: First, he reached out to me on a Saturday night based on my requested availability, and sent me the information I requested right after the call. This speaks volumes about his dedication to his work. Second, he was very approachable and listened actively when he shared why Moxie would be a good solar partner. He really cares about providing the right solution and it shows. Third, he was very knowledgeable about the ins and outs of going solar as well as the technology behind it. The knowledge he shared can only come from someone who's walked the walk in this industry. The format for Moxie’s proposals is very clearly laid out with expected energy costs or savings annually over the warranteed life of the system, key system details, and breakdowns of monthly costs and savings. For those who are comparing different systems, they provide the system cost per watt (before tax credits) in their proposal. Their numbers are very competitive. I like the fact that they use conservative NREL estimates for their year one system energy production number. What’s missing and would be nice for them to also provide are the annual rate of production degradation and the levelized cost of energy (LCOE) over the warranteed life of the system. Based on the above, I feel that one cannot go wrong in choosing Moxie as their solar partner. Their customer experience is second to none and their systems offer exceptional economic value.

2 months ago

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Reply from Moxie Solar

Ethan, Thank you for your business and taking the time to leave us a review! Your feedback is important to us so we can continue to provide our customers with a great Moxie Solar experience. We are glad to hear that you had a great experience with Matt on your Moxie team, he is a valued part of our company! Please do not hesitate to reach out if you need anything in the future. Soak up that sun!

Mar. 3rd, 2021

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Verified Customer

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Craig Drury Albany, IL

They are a well organized installer of solar arrays. Once the paper work requirements were met, and there is a lot of that, we we put on a job schedule. Took several days to complete, as there are several steps. We did a ground mount system because we have plenty of room. Several different crews took their turn in completing their aspect of the construction. They were all respectful of our property. Cleaned up as they went. No refuse left to blow around. The paper work is phenomenal, this is America, but they helped explain whenever I had questions. They help with arrange for financing. I went with a two year same as cash option. The only downside I saw was communication up front. But given the pandemic environment that they were constrained by, no sit down at the kitchen table meetings to walk a customer thru each step of the process were possible. But they always answered the phone or replied to emails or text messages. I would welcome any queries from prospective clients that have concerns 4 Stars is as high as I ever go. 5 stars is a goal to strive for. Craig Drury Fulton Illinois

4 months ago

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Reply from Moxie Solar

Thank you Craig! We also strive for fives. Enjoy the sunshine!

Dec. 28th, 2020

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Verified Customer

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stefen park Denver, CO

Let's start off with installation was fine not exactly where I wanted it but that's all I get. Second all no one installed the monitoring system . Nobody has contacted me since I've had my system installed I've tried contacting . me nobody has returned my call . So if this gets to someone that forward this it would be greatly appreciated. Oh and my decline in electrical bills hasn't really happened.

2 months ago

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Reply from Moxie Solar

Stefen, Thank you for your response, we appreciate your feedback so we can continue to improve our customer experience. I understand your frustrations, and apologize that the communication was lacking on our part for your project. We are taking internal steps to resolve these sorts of issues going forward. We have recently updated our product support procedures to provide a more streamlined support and quick service. I will contact you directly to discuss your monitoring system. Thank you again for highlighting this issue for us. Have a great day!

Mar. 11th, 2021

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Shaye Mora Davenport, IA

Moxie was very professional and responsive to any and all questions. I would 100% recommend them for any solar project. Down side of installing solar panels is the long process to start your ROI (Return on Investment). The issue wasn't so much Moxie, but more so Mid-American.

1 month ago

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Reply from Moxie Solar

Shaye, Thank you for taking the time to leave us a review! Your feedback is important to us so we can continue to provide our customers with a great Moxie Solar experience. It was a pleasure doing business with you, and are glad to hear that you had a good experience with your Moxie team! We hope you enjoy your new system for many years to come! Soak up that sun!

Apr. 2nd, 2021

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Verified Customer

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John Lewis Poquoson, VA

Moxie Solar blew the competition away with their price. on top of that, they also offered a military discount which saved even more. at only 3 months from first contact to installation, it's hard to go wrong choosing them.

3 months ago

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Reply from Moxie Solar

John, thank you for your business and taking the time to leave us a review. We are so glad that you had a positive experience with the Moxie team, and hope you are enjoying your new solar system!

Feb. 4th, 2021

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Verified Customer

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Marlynn P PATEL Metamora, IL

Everyone I spoke to or had e mail communication were professional, courteous and knowledgeable in their area. Very responsive to concern and issue we have. Midwest customer service at its best.

3 months ago

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Reply from Moxie Solar

Marlynn, thank you for your business and taking the time to leave us a review! We are so glad that you had a positive experience with the Moxie team, and hope you are enjoying your new solar system!

Feb. 4th, 2021

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Verified Customer

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Patrick Sullivan Maroa, IL

The Moxie team was incredibly helpful throughout the entire process--from sales meeting to installation, I could not have asked for a better group of people with whom to work!

3 months ago

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Reply from Moxie Solar

Good news Patrick! Thank you for working with us!

Jan. 25th, 2021

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Verified Customer

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Tammy Torsch

They began as a 5, once sale was made install took longer than promised during sale. Now that install is complete, monitoring app does not nor has it ever worked correctly and I get no answers or resolution to this. The email link to the app was sent two weeks ago along with an EMAIL on how to turn on our array. We have never heard from anyone directly to turn on array, explain things, or trouble shoot. I get the impression there aren't enough employees to keep up and offer the in person services as originally promised for startup and app navigation. 4 panels have not worked from day one, which makes zero sense to me if the array was properly installed and tested as inspection prior to saying it was completed.. which was mud December. Now we wait until January 15 as this is the soonest anyone can get to us. Our array that cost 35000 has not worked properly since day one and for that amount of money I am extremely disappointed in the supporr and responses we've received for our problems.

3 months ago

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Reply from Moxie Solar

Thank you for the review Tammy. I sent your concerns to our team leader for customer service.

Jan. 20th, 2021

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Verified Customer

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Larry Thurman Calabash, NC

The options were explained in my initial discussions with the sales person. The price was competitive with other providers I considered. The installation was performed professionally and right on time.

3 months ago

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Reply from Moxie Solar

Larry, thank you for your business and taking the time to leave us a review! Glad to hear that you had a positive experience with Moxie. We hope you are enjoying your new solar system!

Feb. 2nd, 2021

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Candi Diercks Eldridge, IA

From Kerry the sales Rep to Chris at the end of our VERY long process..(not because of Moxie).problem..we were first for our small city..and our city doesn't like change. BUT ..Moxie never gave up...it took a year...but none of the headaches were ours...Moxie did ALL the required paperwork etc to get solar for our son...THE BEST .....Thank you..Doug for all your help as well.....sounds like many other residents of our city plan on going solar too.....

2 months ago

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Reply from Moxie Solar

Candi, Thank you for sharing your feedback! It was a pleasure doing business with you. We are so glad to hear that you had a great experience with your Moxie team! We are happy to help. Please feel free to reach out if there is anything we can assist you with. Enjoy the sunshine!

Mar. 5th, 2021

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Phillip Trujillo Coralville, IA

Today I go back to my Conversations with Moxie Solar Representative my Gut feeling was that I knew that it would be in our best interest to go with them for our solar needs. My initial feeling was that I needed them. I talked to other pitches from other companies but I never got that feeling that they looked at our best interest. I know by all my conversations and tremendous support that they have provided. That my difficult decision was really not that difficult my instincts were precise Moxie proved to be the one we trust. Thank You Phillip Trujillo

2 months ago

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Reply from Moxie Solar

Phillip, Thank you for your business and taking the time to leave us a review! Your feedback is important to us so we can continue to provide our customers with a great Moxie Solar experience. We are happy to hear that you had a good experience with your Moxie team, and hope you are enjoying your new system!

Feb. 18th, 2021

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Verified Customer

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Andrew Jeffrey Anamosa, IA

Moxie Solar has been a pleasure to work with. They were very responsive to all of my questions and status requests. They were very efficient working with our electric provider to get all of the paperwork done quickly. Would highly recommend Moxie for your solar install.

4 months ago

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Reply from Moxie Solar

Andrew, thank you for your business and taking the time to leave a review! Glad to hear that you had a positive experience and please don't hesitate to reach out if anything comes up.

Jan. 5th, 2021

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Verified Customer

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Terry

Informative from the initial contact, employees who genuinely care about their product, company and customer base. Great communication throughout the process, they handle all processes on your behalf and keep you up to date at things move along.

4 months ago

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Reply from Moxie Solar

Terry, thank you for your business and for taking the time to leave a review! Glad to hear that you had a positive experience and please don't hesitate to reach out if anything comes up.

Dec. 22nd, 2020

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Verified Customer

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Kylene Loughrey

Great customer service and patience with all of our questions.

1 week ago

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Verified Customer

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P Meyer Winnsboro, SC

I seem to be using more energy than before the system was installed. I'm not happy with the customer service when I raised this issue with Moxie. I won't rate the rest of the areas because it will depend on Moxie responding adequately to my concern.

1 month ago

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Reply from Moxie Solar

P Meyer, Thank you for your response, we appreciate your feedback so we can continue to improve our customer experience. I understand your frustrations, and apologize that the customer service was lacking on our part for your project. We are taking internal steps to resolve these sorts of issues going forward. I will reach out to you personally so we can determine the issue you are having with your system. Thank you again for highlighting this for us so we can improve our process where it's needed.

Apr. 6th, 2021

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Charisma Wickham Cedar Rapids, IA

Moxie made it easy from start to finish. They handled all the paperwork and did a fantastic job with the installation. We have been very happy with our solar.

2 weeks ago

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Verified Customer

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Jeff Snyder Chicago, IL

Moxie was easy to work with and was fast to address any problems that were incurred prior to, during, and after install.

2 months ago

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Reply from Moxie Solar

Jeff, Thank you for taking the time to leave us a review! Your feedback is important to us so we can continue to provide our customers with a great Moxie Solar experience. We are glad to hear that you had a good experience with your Moxie team, it was a pleasure doing business with you. We hope you continue to enjoy your new system! Soak up that sun!

Mar. 11th, 2021

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Verified Customer

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Edwin Muckley Strongsville, OH

They have done a good job in designing and installing the system as well as coordinating with the utility which has been a challenge still in work.

2 months ago

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Reply from Moxie Solar

Edwin, Thank you for your business and taking the time to leave us a review! Your feedback is important to us so we can continue to provide our customers with a great Moxie Solar experience. We are glad to hear that you had a good experience with your Moxie team! Soak up that sun!

Mar. 2nd, 2021

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Verified Customer

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Steve Steuri

The different people involved with the project do not communicate with each other. It was installed late. It was quite a lengthy and irritating process. Noone seems to know what is going on. It is winter, so we don’t even know if it was worth it.

3 months ago

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Reply from Moxie Solar

Steve, thank you for your business and taking the time to leave us a review. We appreciate your honest feedback so that we can continue to improve our customer experience. We have recently updated our product support procedures to provide more streamlined support and quick customer service. Please don't hesitate to reach out if there is anything we can help you with further.

Feb. 16th, 2021

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Cody In Colorado Denver, CO

From the initial consultation to the system turn on date the entire process was as seamless as I had hoped. We’re excited to have made an impact on the environment and happy to be done renting electricity!!

1 month ago

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Reply from Moxie Solar

Cody, Thank you for taking the time to leave us a review! Your feedback is important to us so we can continue to provide our customers with a great Moxie Solar experience. It was such a pleasure doing business with you. We are glad to hear that you had a good experience with your Moxie team, and hope you enjoy your new solar system for many years to come! Enjoy the sunshine!

Mar. 23rd, 2021

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RRMan Ponte Vedra, FL

Moxie does an excellent job of selling their services and communicating what I would guess they hope will happen and unfortunately it didn't work that way for us. We would, however tell you that their sales person - Brian H., and back office team of Carolynn H., Becky R. and Lee Anne D. were all easy to work with and did an excellent job of communicating and staying engaged.. However, when it came to communicating the delivery of materials and having everything the contractor needed their "Market President" who is located in Austin, TX was one of the poorest communicators and had absolutely very limited follow-up to explain anything that was going-on from delivery of materials to what day the contractors were going to start. They just showed-up.. Unfortunately this person was also responsible for scheduling materials and manpower as well as managing the permit process with St. John's County and without a doubt was one of the poorest communicators and marginal field leaders I've ever encountered. This person allowed the electrician to only pull a permit for "electrical repairs" and not "solar panel installation". The net result was a delay in getting FP&L's approval and necessitated our direct communication with county officials to secure the right verbiage for the FP&L Permit. Until Moxie hires a person specifically for the Florida market I would be reluctant to recommend them in any matter whatsoever and certainly anyone using Moxie should ask who actually manages the materials and scheduling in Florida.

1 month ago

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Reply from Moxie Solar

I heard from the Moxie Team late last week and am greatly relieved to hear that new staff are being hired and Moxie is actively addressing the critical shortfalls that we experienced with Moxie operations. From what I read from other reviews, there is little doubt that our situation was very much an anomoly and it will be addressed. Everything about our transaction with Moxie was world class right up until it was time to deliver the panels and other materials to install and activate the system. Moxie is at that critical juncture of becoming what they envision and it can only be done by continuing to staying in front of the necessary manpower to meet the high standards they are creating in the solar marketplace. Wish you all the best and again thank you for taking time to address our concerns directly.

Mar. 22nd, 2021

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Verified Customer

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Ted Price Shelby, NC

Good Installation / SLOW process, and by that I mean it has been almost FOUR MONTHS since my signed contract and first payment and I STILL do not have power from my panels. I need results, not excuses.

3 months ago

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Reply from Moxie Solar

Ted, thank you for your business and taking the time to leave us a review! I will pass along your connection concerns to our customer service department. We appreciate your honesty and hope to fix this issue in a timely manner.

Feb. 2nd, 2021

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Verified Customer

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Norman & Shannon Toliver Monroe, NC

Sales person was nice, she helped us get everthing straightened out when it felt like we were getting a run around after the panels were installed. Which we still have a water stain on our ceiling that hasn't been taken care of .

3 months ago

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Reply from Moxie Solar

Thank you for your business and for taking the time to leave a review. Please contact MOXIE about your water stain.

Jan. 20th, 2021

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Verified Customer

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Cyrus Coffman Swisher, IA

Moxie made sure the whole process from design to installation was a breeze! Their team kept us well informed and answered all of my questions promptly. Thank you!

3 months ago

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Reply from Moxie Solar

Cyrus, thank you for your business and taking the time to leave us a review! We are glad to hear that you had a positive experience with the Moxie team. Enjoy the sunshine!

Feb. 3rd, 2021

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Verified Customer

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Jeff Ryder North Liberty, IA

Sales, folks who installed and all support Staff did a great job in helping us through the whole process of purchase installation, start up and tax rebates

3 months ago

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Reply from Moxie Solar

Jeff, thank you for your business and taking the time to leave us a review! We are glad to hear that you had a positive experience with the Moxie team. Enjoy the sunshine!

Feb. 3rd, 2021

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Verified Customer

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Gina Hinrichs

The end of year push had them scrambling to finish projects. Some of our system wouldn't work. They have been good with follow up and compensating for non productive arrays. The weather has not helped.

3 months ago

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Reply from Moxie Solar

Gina, thank you for your business and taking the time to leave us a review! We appreciate the feedback so we can improve on our process. We are glad to hear that you had a positive experience with the Moxie team and hope you are enjoying your solar system!

Feb. 3rd, 2021

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David Downs Cedar Rapids, IA

Very pleased from start to finish. Very informative and upfront with all aspects of installation. Never had to wonder what was next. We are up and running and definitely appreciate the app that let's us keep track of how our solar panels are saving us money.

2 months ago

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Reply from Moxie Solar

David, Thank you for your business and taking the time to leave us a review! Your feedback is important to us so we can continue to provide our customers with a great Moxie Solar experience. We are so glad to hear that you had a good experience with your Moxie team from start to finish, and hope you enjoy your new system for many years to come! Soak up that sun!

Mar. 17th, 2021

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Verified Customer

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Brian Yell

Great install experience and service. Love my solar panels!

1 week ago

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