Luminex Solar
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Luminex Solar is a veteran-owned and veteran-operated business based in Charlotte, North Carolina with the mission of helping homeowners save money by helping the environment. Its panels are covered by a two-year warranty. The company does not provide financing.
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The Good
- Veteran and First Responder Discount
- Free Quotes
- Broad Service Area
Veteran and First Responder Discount
Luminex Solar gives a discount to heroes in our communities who are often underpaid and may not have the financial resources available to go solar. It is unclear from Luminex Solar’s website what that discount is; a phone call to Luminex Solar would be required to know the exact terms of the discount.
Free Quotes
Luminex Solar provides free, in-person quotes which gives potential customers an idea of cost, timetable, and an opportunity to ask questions they have about solar. Most solar companies offer this service.
Broad Service Area
Many solar companies only service one state. However, Luminex Solar has expanded its service area to the following five states:
- Florida
- Georgia
- North Carolina
- South Carolina
- Texas
The Bad
- No Product Details
- Young Company
- Few Reviews
- Short Warranty Coverage Period
No Product Details
Transitioning to solar power is a significant expense. Customers who decide to invest in solar want information readily available about what products will be used during the install. Unfortunately, Luminex Solar does not provide any specific details about its product choices on its website.
Young Company
Luminex is a new company. We recommend using solar providers that have five years of experience. Experience and time in the industry are crucial considerations when sorting through solar options. Experienced and well-trained contractors are less likely to cut corners and will provide an all-around better customer experience for clients.
Luminex is too young to meet our standards for recommendation. Potential solar customers want to look for a company that has a solid reputation and at least five years in business to give us confidence in its warranties.
Few Reviews
Online reviews are a great way to vet a company and arguably the best way to avoid hiring a company that does poor quality work. Luminex Solar has very few online reviews, most likely because of it being a new company. We recommend looking for solar contractors that have lots of positive reviews.
Short Warranty Coverage Period
Luminex offers a two-year warranty on its product choice of “USA made” panels. Most strong solar companies offer first tier products that come with a 25-year warranty, so we are not impressed about such a short warranty time window.
The Bottom Line
We would not recommend using Luminex Solar as a provider at this point in time.
We would like to see a lot more specific information on the company's website, including information about the products Luminex installs. The company only offers a two-year warranty, which is sub-standard compared to most other companies.
We suggest looking for a company that has been in business for five years or more, has a strong reputation, and offers potential customers robust information about its company, employees, warranties, and certifications.
