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LA Solar Group

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213 User Reviews

6.8

Overall Score

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LAST UPDATED: May 11th, 2022

One of the fastest-growing solar companies in the nation, LA Solar Group has been providing rooftop solar energy services to California residents since 2012.

LA Solar Group installs solar systems, roofs, and battery storage devices. While LA Solar Group has primarily focused on residential rooftop clients, the company also serves commercial clients. In addition, the company offers energy monitoring and other solar-related services and products.

LA Solar Group wants its customers to be as knowledgeable as possible about how solar works: the savings it brings, the warranties it offers, how to select the best equipment, the most suitable financing options, and how to monitor a solar system's production.

The company prides itself on its highly-trained, specialized staff working on each step of the solar design and installation process, including leading engineers; in fact, the company's founder has a background in construction and electrical engineering. 

In recent years, the company has been ranked multiple times as one of the fastest-growing companies locally and beyond, including #1 on the San Fernando Valley Business Journal top 50 list and #75 on the Inc. 5000 list.

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The Good

  • Wide Range of Payment Options
  • Live System Monitoring
  • Comprehensive Warranty
  • Top-Level Solar Products
  • Solar Panel Maintenance

Wide Range of Payment Options

For its solar energy systems, LA Solar Group offers four different payment options for consumers to choose from, including a cash purchase, loan, lease, and Power Purchase Agreement (PPA). For loans specifically, the company offers two program options to its customers.

The first option allows borrowers to finance solar systems through a third-party lender. Loan terms include no prepayment penalties, $0 down, the option to choose a secured or an unsecured loan, and either a 12- or 20-year term.

The second option is a secured loan with a 5- to 25-year term, allowing customers to finance through their home equity and roll payments into their property taxes. This loan is not based on a credit or FICO score, but the borrower must have at least 15 percent equity in their home to qualify.

The PPA and lease options do not require any money down for the solar installation and provide consumers with monthly savings on their electricity bills. LA Solar Group's leases are made on a standard 20-year term with the option to either remove the system, extend the lease, purchase the system, or replace the system entirely when the term is over. 

Live System Monitoring

LA Solar Group offers two different monitoring systems (Enphase and Hoymiles) that allow customers to monitor their solar production and usage. Both systems have received decent user ratings on the Apple App Store and Google Play. 

Enphase and Hoymiles allow property owners to verify system health and performance, view production by month, day, or hour and analyze performance against historical weather data. 

The use of both applications gives LA Solar Group customers a comprehensive look at their overall system performance. 

Comprehensive Warranty

LA Solar Group provides its customers with a complete warranty package. This includes a 25-year workmanship warranty, a 25-year manufacturer's warranty on the solar panels, a 25-year manufacturer's warranty on the inverter, a 25-year production warranty, and a 25-year roof warranty. 

This comprehensive warranty is among the longest available in the solar industry, giving customers peace of mind that their system will be protected in the event of an accident or malfunction.

Top-Level Solar Products

One way in which LA Solar Group is different from most solar providers is that, in addition to a broad inventory of solar panels made by third-party manufacturers (Panasonic, LG, Talesun, ReneSola, Q Cells), the solar provider produces its own solar cells. The company attests that these solar cells absorb several times more sunlight than conventional cells. The combination of panels from third-party partners as well as LA Solar Group's own in-house product gives customers a wide variety of choices to fit their budgets and energy needs.

LA Solar Group has also earned an excellent reputation as a trusted solar battery installer, and maintains a strong partnership with Tesla. What's more, the company remains one of the leading installers, by volume, of Tesla Powerwall batteries in Southern California.

Solar Panel Maintenance 

LA Solar Group offers solar panel cleaning and repair for all solar systems that it installed, as well as for systems installed by other solar energy companies. 

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The Bad

  • Customer Service Complaints

Customer Service Complaints

While LA Solar Group has a strong cumulative review profile, there are several negative reviews that mention customer service issues, such as not being notified of delays. While this is definitely a cause for concern, it is encouraging to see the company reaching out and offering to resolve these complaints. 

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The Bottom Line

With multiple payment options, online monitoring, and lengthy warranties, LA Solar Group is a good company to consider for your solar project if you live in California, Nevada, or Texas. While communication does occasionally slip through the cracks, LA Solar Group shows a commitment to ensure customers are satisfied with their switch to clean energy. 

See frequently asked questions and company reviews below as you determine if you want a solar system quote from LA Solar Group. 

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LA Solar Group Frequently Asked Questions

What to expect when going solar with LA Solar Group?

Based on our customer-oriented approach, you can expect a service that strongly meets customers' requirements. We provide all in-one-service from solar cell manufacturing to installation and roof maintenance. - **Variety of financing options** — Our dedicated team offers a wide range of financing options to ensure that the price does not get in the way of going solar. If you are not ready to pay the upfront fee, you can install the system through loan, lease or PPA with us. - **Comprehensive warranty** — LA Solar Group provides its customers with a full warranty package. This includes a 25-year warranty on workmanship, solar panels, inverter, production, and roof warranty. - **System management** — Our smart electric panel helps you manage the solar power distribution, be in charge of your solar panels' condition, and plan the energy usage. Most importantly, if you need any assistance in managing the system, our helpdesk is available 24/7.

What is the process of going solar?

At a high level, the process to go Solar includes: Requirements > Site Evaluation > System Design > Permitting > Installation > Inspection > NEM Meter Installation > Permission-To-Operate. LASG manages and performs most of these steps.

What if my roof is not eligible for solar?

Even if most roof types can successfully accommodate solar modules, some roofs are better compatible with the solar system than others. In this case, LASG will suggest a reroofing or a partial roof repair applied only to those parts of the roof where the solar modules should be installed.

How many Tesla Powerwalls do I need for my home?

The number of backup batteries depends on such factors as your energy needs, average energy consumption, your house size, the size of your family, and the fact if you need a partial or whole home backup. Usually, you will need three or more batteries for the whole-home backup for an average-sized house.

Does LA Solar Group perform non-residential work?

Yes, we provide service to commercial business, government, and non-profit customers.

Star Rating

4.0

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213 Reviews

Review Breakdown

5 grade

57%

4 grade

15%

3 grade

10%

2 grade

6%

1 grade

13%

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Featured Review

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Leroy Le Valencia, CA

I got solar about a year and a half ago. I checked out 6-7 companies and did a lot of research on Energy Sage. I decided to go with LA Solar because of recommendations from several friends. Frankie G. was my contact and he's great. He is very professional and very responsive. I couldn't have been happier with them. My energy bill has basically gone to zero. I recommend LA Solar to all my friends and family. My brother-in-law just got a system installed late last year and he's super happy. Unfortunately this past December rats or squirrels got on my roof and chewed through some wiring. LA Solar was on-site the next day to assess the damage. Needless to say I was very upset. This was not covered under their warranty or home insurance. Frankie worked with me and we were able come up with a solution. I also got bird netting installed to prevent this in the future. This is a great company.

1 year ago

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Reply from LA Solar Group

Thank you for taking the time and sharing your experience with us and the community, Leroy. Your feedback reaffirms the hard work Frankie and our whole team put in every day to provide our customers with quality service. Our team is always ready to assist you and make sure your expectations are met.

Feb. 25th, 2021

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Wayne Kenton

LA Solar just completed the installation of my powerwall batteries (2) and they did a great job. They walked me through the app and I'm impressed with the ease of use and the control I have over my entire system.

1 year ago

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Reply from LA Solar Group

Thank you for sharing your experience with us, Wayne. We are happy to have you satisfied and always ready to assist you to ensure your 5-star experience throughout your whole solar journey.

Mar. 1st, 2021

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Joe Lim Van Nuys, CA

The whole experience was less than stellar. It took 6 months to get up and running. To be fair this was in the early stages of the pandemic. However, due to turnover and restructuring which we found out about later, it was frustrating having to call to get updates and not always receiving a call back. They initially told us our electrical panel should be okay, but then came out and said it didn't have enough capacity. Once we finally turned on the system, electricity wasn't being produced. LA Solar first said it was due to the system needing time to update, but once they came out it turned out the inverter was defective from the get go.

2 months ago

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Larry

There is room for improvement but I’ve gotten good feedback and quick responses. There was some difficulty with some members not getting back to me but other people were quick to respond. I haven’t had any problems with the equipment. It is performing as expected. It is super convenient. It was good and quick and easy to get it put up.

3 months ago

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Reply from LA Solar Group

Dear Larry, thank you for your feedback. It is really important to us for making a much better experience for our customers.

Mar. 7th, 2022

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Alex Regalado Pacoima, CA

This is the second time going with LA solar group and the experience was great again three years later. This time I put solar in my parents home. We were deciding between LA Solar and Sunrun from Costco. Prices were comparable when taking into account the cashback benefits from Costco but the guarentee of LA Solar was much better, 25 years across everything vs 10 years. Also the baseline equipment from LA Solar was better with panasonic panels. Obviously you can pay more for different options with either company but no need with panasonic 340w panels. After the main panel upgrade, we had an electrical problem with an outlet and when notified they resolved the issue the next day. Even during the coronavirus slowdown they were able to get it done in approximately 2 months. Awesome job and satisfied customers!

2 years ago

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Reply from LA Solar Group

Thank you for sharing your experience with us, Alex!

Jun. 23rd, 2020

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Carol San Jose, CA

I would recommend LA Solar. The sales person was top notch and not too pushy. He allowed us to take our time to do our research. They made sure we understood throughout the process and continued to touch base. The worked with the city to fix a problem the city had. Every action with them has been nice though it did not make as much of a dent as I though it would, which could be the equipment or I am using more electricity.

2 years ago

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Reply from LA Solar Group

Thank you for sharing your experience with us, Carol!

Aug. 20th, 2020

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Almirol Panorama City, CA

Everything was positive except it took about 45 days to activate my solar panels with LADWP. However, LA Solar has excellent customer service (Antoinette) and installation. I was surprised installation only took about a day or two. And $2k for a 200 amp electrical panel upgrade was a good deal. The online SolarEdge monitoring shows very good production at 1.18 MWh this May 2020. I save about $150 every two months.

2 years ago

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Reply from LA Solar Group

Thank you for sharing your experience with us, Almirol!

Jun. 17th, 2020

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Stephen

In the end, LA Solar was pretty excellent, and after looking at a number of different options, and getting quotes from several different competitors, I'm really happy I went with LA Solar. That said, I had the misfortune to work with a sales rep who left the company mid-way through the process, and he left me in a lurch. There were miscommunications and confusion when it came time to install (a smaller, 8-panel system), and a lack of communication afterwards. I would say it was more that individual though, as when I went around him, everyone else at LA Solar was very helpful, much more communicative, and made sure the process sailed smoothly. The installation team was especially pro, and now that everything's running, I'm quite happy. Not the ideal experience, but I would still recommend LA Solar.

3 years ago

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Reply from LA Solar Group

Hello Stephen, Thank you for your review, we really appreciate you as a customer!

Jun. 25th, 2019

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Gary

Customer support is courteous and kind. The staff is timely, polite, and knowledgeable. It works flawlessly.

3 months ago

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Reply from LA Solar Group

Thank you for sharing your experience with us and the community, Gary. Our team is always ready to assist you and make sure your energy needs are properly met.

Mar. 7th, 2022

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Gina Garcia Calicchio

Awesome staffs and professionally done... I am an Obsessive Compulsive person and they installed it the way I would have. Very neat and clean job. Sales people from NV Solar was fantabulous and very helpful with all my concerns.

1 year ago

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Reply from LA Solar Group

Thank you for taking time and sharing your experience with us, Gina. We are happy to have you satisfied with our services and our team is always ready to assist you.

Oct. 13th, 2020

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LA customer

very good sales pitch, good pricing when we compared 3 quotes for solar panels. However getting them to move forward once the contract was signed was harder. It seems their office staff is in disarray and constantly changing personnel. When we finally got the installers there, they were great. Years later, they sent an email telling us they could get us a solar battery with a rebate. A bit against my better judgment, I said ok. It's been the same experience. Terrific, smart salesman is the only really helpful caring person in the company. We're still mired in trying to complete this project, and we seem to have 4-5 different people who claim to be the one helping coordinate, but no one has answers. Most emails go unreturned. Except by the salesman, who we've had to turn to repeatedly to get unstuck. The installers came eventually- the head guy really didn't speak English. The younger guy did but knew nothing-- he was mostly there as a translator and extra pair of hands. They were nice, but communication was kind of laughable and it was hard to get ideas across. Then we were contacted by someone texting without identifying him/herself saying we have an outstanding bill (we don't) that needs to be cleared to proceed. Hopefully this job will get done. The company is a bit like a comedy show, though in the end the job gets done, I hope.

1 year ago

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Reply from LA Solar Group

Thank you for your feedback. We will use it to make us better and to ensure this doesn’t happen again.

Dec. 14th, 2020

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Hugh

Compared to the market average, LA Solar has good pricing. The crew was on time and cleaned up after themselves. They were very courteous and answered all questions. They were well trained and knew exactly what they were doing. My interaction with customer support has been good and efficient and effective. It was pretty fast.

1 year ago

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Reply from LA Solar Group

Thank you for taking time and sharing your experience with us, Hugh. Your review reaffirms the hard work we put in every day.

Oct. 13th, 2020

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Andrew Berg

Great Quote, fairly competitive with Tesla. Very Good Experience with the Sales process, sales staff was very responsive. So, far poor communications during the install process. Very slow email response times, in order of days for simple questions and most of the time half of my questions go unanswered.I had some issues with the install and after some communications, I got a response from Stan and they agreed to send someone out to fix my issues! Thanks Stan

1 year ago

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Reply from LA Solar Group

Thank you for sharing your experience with us, Andrew! Your opinion is important to us!

Oct. 1st, 2020

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Albert Lee

Poor coordination between the office and field staff. When I first installed the panels, I had a scheduled date then I get a call the morning before and was asked if they can start that morning. Different crews came and went and some did not have proper tools. I had to loan a technician a screw drivers, paint brushes, etc. Recent installation of batteries, I asked the office where are they thinking of placing the batteries. Project manager says the installers will determine that on site. I said it makes a difference since I may need to clear space inside the garage. I ask her what is the size of the batteries, answer I don't know. When the installers show up, I ask them where are they installing it and they said, didn't some one come survey the house. I said no and I asked the question and the office said you the installers would figure it out. The installer asked me if I wanted the A/C connected to the batteries and I said of course. He said the drawings were not drawn that way, but he can redesign it. For the final building inspection I get a call confirming a date and I asked to give me notice so I can have someone there. Inspector show up and no one from LA solar was there and I wasn't because I was not given any notice. Several texts to your technician went unanswered and I had to call your salesman.. In summary, I have recommended LA Solar to my neighbors because the price was right but I warned them of the poor coordination and communication.

1 year ago

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Reply from LA Solar Group

Thank you for sharing your experience with us, Albert! You opinion and satisfaction is important to us!

Oct. 1st, 2020

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Ich Anaheim, CA

The service is great and the price is competitive for good brand solar equipment. They have answered most of my questions and the monitoring system is really good. There was an issue with never hearing feedback about a voucher.

2 years ago

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Reply from LA Solar Group

Thank you for sharing your experience with us, Ich!

Jun. 17th, 2020

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Irwin Thousand Oaks, CA

LA solar is quite responsive if there is something I don’t understand or a quarrion. They get back to me extremely fast. I had my solar panels installed seven years ago and they have been top rate. I’ve never had a problem in seven years.

2 years ago

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Reply from LA Solar Group

Thank you for your kind words, Irwin!

Jun. 17th, 2020

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Mica Seal Beach, CA

La Solar works really well with us. They gave us great options. Customer service was fanastic. He answered every question and walked us through several different price iptions and really helped us make an informed decision of what was best for our needs. We are very happy with the product.

2 years ago

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Reply from LA Solar Group

Thank you for sharing your experience with us, Mica!

Jun. 17th, 2020

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jeff pearl Thousand Oaks, CA

Dealing with the phone point person, Austin was a pleasure. He always answered quickly, was very attentive and took care of any issues quickly. The workers were very nice and let me know what they were doing. They were always on time, cleaned up afterwards.

3 years ago

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Reply from LA Solar Group

Hi Jeff, we appreciate your solar journey feedback!

Jan. 31st, 2019

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Gwen Taylor Bellflower, CA

We had issues with my City government and the Utility and they went to bat for us. They kept us informed every step of the way and even recompense us when the delays cost us. I recommend this company highly and have referred family and friends to them.

3 years ago

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Reply from LA Solar Group

As a referral based company, with sincerely appreciate your feedback and referrals.

Jan. 31st, 2019

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Jennifer Stockton, CA

Very informative rep a answered all our questions before we decided

2 months ago

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mike lippitt Danville, CA

LA Solar installed a Tesla battery for me in 2019 and in 2020 they took over the maintenance and monitoring of my panels and battery. I have been completely satisfied with the broad range of professionals I have dealt with from sales to accounting to maintaining and monitoring my products!

6 months ago

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Reply from LA Solar Group

Thank you for taking the time to share your experience. We are glad you're satisfied with us.

Dec. 9th, 2021

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D Win Pacifica, CA

After the project for my home went on with periods of work being postponed, I escalated the issue. LA Solar made up for the lost time and was very responsive to my requests then completed the job with no further issues. Four stars because I wish I didn’t have to go through escalation to get the project to completion. The service I received at the end though was excellent!

8 months ago

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Reply from LA Solar Group

Thank you for your feedback. Our team is happy to have you satisfied and always ready to ensure your expectations are met.

Dec. 7th, 2021

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Tina Merced

My salesperson agent resigned because he wasn't sure they could deliver what he was told they could and promised to me. I am right now in the middle of an install that is riddled with issues. Its as if they had no trained install teams or local electricians. After other reviews, I insisted on no outside contractors but I would have been better off with, rather than letting unskilled newbies teach themselves on my home. I was without electricity for 24 hours due to mismanagement. I have talked to several different project directors about different issues. I am still uncertain who is my contact or what is or isn't getting done and when. If you decide to go with them, READ your whole contract thoroughly and don't pay or sign off on any part of payment until whole job fully complete to satisfaction.

1 year ago

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Reply from LA Solar Group

We are so sorry your experience did not match your expectations, Tina. Thank you for bringing this to our attention. We will use your feedback to make our services better and to ensure such issues do not happen again.

Dec. 14th, 2020

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Brian

Our salesman, Austin, followed through with use the whole way so if we had any issues, it was taken care of. Also impressed with our project manager, Greg. Installing it was good.

1 year ago

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Reply from LA Solar Group

Thank you for your kind words, Brian! Austin and Greg are more than happy to hear this from you!

Oct. 2nd, 2020

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Jeff

Everything was done but they kind of dropped the ball on the initial install. It took a little bit to get over the humps. They did not show up when they said they would. The equipment is good but there was a failure on one of the inverters that was replaced.

1 year ago

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Reply from LA Solar Group

Thank you for sharing your experience with us, Jeff!

Oct. 2nd, 2020

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Mark

It's good equipment. It is the leading equipment offered in the industry. It took a long time for it to get installed and there was some issues because of poor communication. Once the system was installed, customer service was very good, but during it, it was problematic.

1 year ago

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Reply from LA Solar Group

Thank you for your feedback, Mark!

Oct. 1st, 2020

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Charlie Welch Los Angeles, CA

It was the service I got from them. Got started the projet and it took them three days to finish it and hookup the solar to the house. Very strraight forward and no missed days on installation. Nice job! .

2 years ago

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Reply from LA Solar Group

Thank you for sharing your experience with us, Charlie!

Jun. 23rd, 2020

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Charlie Camarillo, CA

It works and getting started went flawlessly. They were my second choice, we have solar city a work but they put me through so much hassle and didn’t want to send somebody out to talk to me so I went with LA.

2 years ago

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Reply from LA Solar Group

Thank you for your positive feedback, Charlie!

Aug. 20th, 2020

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Jason La Cañada Flintridge, CA

We started the process in March/April and awarded LA Solar the business shortly after. We have had multiple delays. Not all of these were the fault of LA Solar, but I feel like they could have done a better job of managing the process. We still don't have Solar and still don't know when it will be installed. The jury is still out on LA Solar but I have my concerns.

3 years ago

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Charles Nicolet South Pasadena, CA

THey were competent and installed a great system for a good price

3 months ago

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Junaid I Khan Orange, CA

Overall satisfactory experience and no major complaints except the design could have been better

3 months ago

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Eddie

It has gone very well. It works and does what it is supposed to do.

3 months ago

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Reply from LA Solar Group

Thank you for sharing your experience with us and the community, Eddie. Our team is always ready to assist you and make sure your energy needs are properly met.

Mar. 7th, 2022

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Ron Cerbone Canyon Country, CA

From my initial contact with LA Solar Group , they have far exceeded my expectations in both price and performance. My salesman (Austin T) was not only very knowledgeable in their product offerings but also came by frequently after the sale to make sure things were going as scheduled. While most competitors gave a three to five month timeline from signature to operation, LA Solor came in at just over three weeks. That included the many crews that worked hand and hand to keep everything seamless, start to finish. From the initial site surveyors, to the multiple installation crews, (each masters in their own tasks) were all professional, Covid-19 compliant, and kept me informed every step of the way. LA Solar also assigns a production manager (Emily) to oversee timeline adherence and in sending me instructional videos (via email) of what to expect throughout my solar install journey. Upper Management (Stan K) was also highly visible and communicative in making sure all of their employees involved in my project worked to my expectations and made sure promises made were kept. They all did, as I said, beyond my expectations. May Thanks to all (Austin, Stan and the owner of LA Solar Ara P) in helping me secure the rebates necessary to have a Tesla back up battery system added to my solar panels! My 27 Panasonic Solar panels provide all my electric needs in the day and the two Tesla batteries power it when the sun goes down. I could not be happier with LA Solar Group. I could go on and on but I appreciate you reading this long review. Get LA Solar!

1 year ago

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Reply from LA Solar Group

Thank you for taking the time to share your experience with us, Ron. Our team is always ready to assist our customers and we are so happy to meet your expectations.

Oct. 2nd, 2020

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Erv Grau Paso Robles, CA

I am extremely satisfied with all the interaction, installation, service and support provided to me by LA Solar Group. In 2015 I worked closely with the owner, Ara P, to install an array of LG panels and Solar Edge inverters on my 2 story condo unit. We maximized the energy generation given the roof area we had to work with, and the installation of the long conduit run to the PWP meter ended up virtually invisible to other condo owners on the site. It is physically an excellent installation, and its performance is meeting all my expectations. Since then, LA Solar has diligently monitored the system performance. They once notified me a panel was down and an inverter module needed to be replaced. That service was performed expeditiously and without any impact on my own time. I am now considering adding a Powerwall to the system and once again talking with LA Solar to supply the equipment and do the installation. Form my experience I highly recommend this company.

2 years ago

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Reply from LA Solar Group

Erv thank you for your kind review, we thrive to deliver the best service since 20011 and will continue doing that!

May. 25th, 2020

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Nancy Glendale, CA

I decided to go solar with LA solar group after carefully analyzing all my quotes from different solar companies. First of all, their price was competitive. Also, it was very easy to communicate with them and to have answers to all my questions. The sales rep Frankie even gave me his direct phone number so I could contact him any time. The process of installation was pretty smooth, the crew showed up on time and did a very clean job. I’m happy with my decision to have solar panels on my roof and to do it with LA Solar Group. Big thanks to my sales rep and the crew for the excellent work. Thank you!

2 years ago

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Reply from LA Solar Group

Thank you for sharing you experience with us, Nancy.

Mar. 25th, 2020

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Stephanie McIntyre Simi Valley, CA

LA Solar group installed our solar panels more than 2 years ago and we are still so happy with the whole experience. They took care of everything, including all city permits and connection to our electric company. The process was easy and our electric bill is now only about $25 most months. This is compared to as much as $500/month in the summer here in souther California. After our tax rebates, the total cost was about $21,000 for enough panels to cover our needs in a 3000 square foot home. It will pay for itself in a total of about 6 years. AND it is good for the environment. We bought an older home with some older appliances and I didn't want to be running them on fossil fuels. Their customer service is amazing. That is so important when you are making a big purchase like this.

3 years ago

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Reply from LA Solar Group

Thank you for the update! Our goal is provide the best service and savings possible!

Jan. 17th, 2019

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Vince B. Covina, CA

I made the decision to go solar fairly late in the year, and LA Solar group were fantastic in working quickly to ensure everything was done in time to get me full credit for the tax year. From design, to permitting, to install - they took care of it all, and ON SCHEDULE! Its been 2 years since my install - the system continues to perform perfectly. I haven't had an electric bill of any significance (can't get rid of taxes and & fees - but no usage charges) during these 2 years. LA Solar is also great with the ongoing monitoring of my system, and reaching out periodically to ensure everything is up to my satisfaction. I can't recommend them enough!

3 years ago

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Reply from LA Solar Group

Hi Vince, thank you for sharing more about your experience with us. It's great to know how well your system is perform 2 years after the installation!

Jan. 17th, 2019

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Blake Hunnel Irvine, CA

LA Solar completed my install with 30 Panasonic 330 Watt panels. They upgraded my electric panel to a 200 amp panel. They did all the stucco repairs and left everything in perfect condition. They picked up and they take all trash - nothing goes in my trash cans. They have electrical specialist, roof specialist and panel specialist that all know exactly what to do. They get it right the first time. I went with a SolarEdge solution which includes monitoring which I get on my iPhone. The inverter I had installed in the garage. Everything is first class. Took two days for the install. Everything is permitted. In fact, the City of Irvine inspector came out onsite for inspection and knows these guys really well.

4 years ago

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Reply from LA Solar Group

Thanks for sharing your experience with our hard working crews. Safety and cleanliness comes first for our team out in the field and while certain conditions may be a challenge, our teams always ensure each job is completed with the best quality.

Dec. 26th, 2018

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Randell Sygal Van Nuys, CA

Great company with excellent customer service and they keep their promises!!! They guaranteed our installation in 60 days or they pay my electric bill!! Also, they guaranteed our performance as written in our agreement or they pay the difference. Solar manufacturer we chose was SUNPOWER and ewe are happy we did because they back up the warranty with direct Sunpower replacement, removal and shipping all at no cost to us. Our representative Mark was extremely knowledgable and got us the best price available and beat the other company by 5 per cent. I reccomend them to anyone looking to get Solar.

5 years ago

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Reply from LA Solar Group

Thank you, Randell!

Aug. 20th, 2020

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Charles K. Corona, CA

After doing my homework for two months reading solar panel blogs and websites, I chose LA Solar Group to buy and install the solar system for my home. I received several estimates from other companies. The LA Solar Group Sales representative was very informative and did not pressure me in making a purchase. LA Solar Group provided me several options based upon my needs and budget. After studying the solar panel blogs on the Internet I knew the about latest solar panel technologies and the average purchase costs of various solar panels. I selected LA Solar Group's proposal which had a solar system with the latest technologies at below the average market cost! Once I signed the contract, LA Solar Group did not hesitate to start the installation process. Two days after the city approved the plans the solar system was installed on the roof. There were no delays during the solar installation process that was contributed to LA Solar Group. The City Inspector even commented on how nicely done the installation was accomplished. LA Solar Group's team kept me informed at all steps of the installation process. The solar system has been operating for about 6 weeks now and I have no regrets going with LA Solar Group.

5 years ago

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Reply from LA Solar Group

Thank you for sharing your experience with us, Charles!

Aug. 20th, 2020

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John Perovich Fontana, CA

LA Solar group has installed my system and I am very happy. There were a few communication issues at the beginning but Ara stepped in and helped finish up my quote. I had a very straight forward install- its a newer home built in 2013 and I had no existing electrical issues. I opted for the LG 275 watt panels with one inverter and a 6.9 kw system. With this system, I am predicted to just about break even on usage during the year. I am expecting a child and will eventually purchase an electric car so I wanted to allow for a little more usage. My average bill was about $225 with most of my usage in the summer and at night. I live in the IE and run the AC 24/7 in the summer especially when we sleep. The price Ara gave me was stellar. I priced this particular system out with Solar City, Sungevity, Mohr Power solar in Corona and a self install (where you buy the panels and hire an electrician). I was impressed with the communication of Solar City and Sungevity. In fact, Sungevity had a good price but still, LA Solar Group was amazing. I can definitely say that Solar City was by FAR the most expensive. Great sales tactics, excellent follow through, very personable sales people- but you are getting hosed in the end. My same system with Solar City was 2.3 times more expensive. The install went smooth. From start to finish I think it was about 1.5 months. We had a two week delay because of Rancho Cucamonga city inspectors that would flake on inspections. Not LA Solars fault. Most of the time is spent with permits and inspections. The actual install took two days, then another few days after that an few inspections and tidy up work done by LA Solar. The workers never needed access to the inside of my home. I don't have attic access for the panels. They were quiet, clean and organized. All were professional. They painted the conduit to match the home. One particular day it was in the 40's and wind was blowing 15 mph. Said it was pretty rough on the roof but they were troopers. Got it done. Now that it is up and running I can monitor the system from my iPhone or a computer. It works for the most part. There have been a few days where the live monitoring software will show zero production during the day (when the sun is out), but when the day ends the system actually did record all the production. So the system works, just sometimes the software won't show "live" production. Probably just a glitch and really not that big of a deal. The one thing I would recommend to them would be to assign a central project manager to assist with questions and communication on the project. Throughout I got calls/emails from Ara and several other people. At one point I did have a gentleman state he was my project manager but soon after Ara stepped back in. Everyone was very nice and ultimately helped very quickly, but its just nice to have one person to be able to go to. They could streamline all of this with a weekly recap email, maybe even auto generated.

5 years ago

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Reply from LA Solar Group

Thank you for sharing your experience with us, John!

Aug. 20th, 2020

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Marge J Ball Rancho Santa Margarita, CA

L.A.Solar Group came to our attention through a company that is leasing our desert property for their solar farm. We were especially interested in a specific solar panel recommended by the company. Ara came to our house for a presentation on the company, moving to solar and what to expect. His presentation was very thorough and his product excellent. Once L.A. Solar completed the paper work with the city, the installation began. The crew was quick with the install. They welcomed our questions as they worked and allowed us to photograph the installation process. The system works great! We have had 2 minor repairs...a roof tile repair and a temperature sensor. Both repairs were completed within a day of our call to L.A. Solar. We are fortunate to have L.A. Solar Group watching over our solar panels. They are a great group!

5 years ago

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Reply from LA Solar Group

Thank you, Marge!

Aug. 20th, 2020

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Darlena Moreno Valley, CA

Today the news announced the possible sale of LA Solar to Tesla. I am disappointed to hear that may occur. We selected LA Solar and had our 17 panels installed 2 months ago. We selected LA Solar over two other highly recognized solar companies for several reasons. First, customer service: from the start to finish, they were professional and clearly communicated every step in the process. There was no bull in their presentation and all follow up was handled timely and professionally. Second, cost and financing: for American made panels and product warranty they beat the competitors. The financing was handled through L.A. Credit Union. For the $6000 expected Federal rebate, that portion of the loan is for 0% for 16 months. The balance was financed at a very reasonable rate. Lastly, the reviews on Yelp were by far much better than the other two companies we contacted. The system is working very well. Even in these last three days of record breaking heat, the panels have produced 98% of our energy needs. I only pray that LA Solar stays in business and we can count on our warranty (service) to stay intact.

6 years ago

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Reply from LA Solar Group

Thank you for sharing your experience with us, Darlena!

Aug. 21st, 2020

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russ bauer Palm Springs, CA

Review comments * In August 2021 I signed a contract with LA Solar to install a Tesla Powerwall 2. The salesman John C assured me it would be completed by February 2022 and put that in the contract. February came and no sign of LA Solar despite paying them $1000 for plans and designs. Within days of a negative review, I received a call from a "Tigran" at LA Solar apologizing profusely for the delays in delivering and installing my equipment. He assured me that he would deliver and install my equipment on April 20, 2022 and followed up by putting this commitment in writing. While frustrated, I felt confident that this nightmare experience was coming to an end. Even the company's project portal listed my project as "Confirmed" for April 20, 2022. Foolish me. I called LA Solar the afternoon of April 19 to reconfirm the installation would take place on April 20. After several unanswered calls, I spoke to a woman in the "Marketing Dept" who connected me with the "Operations Manager". After a song and dance about lack of batteries and "Tigran does not work here" I was told my installation would not be taking place and there was a long list of people waiting before me. The representative stated that it is not LA Solar's fault that they have twice failed to fulfill their contracted obligations as stated in writing. I received the often cited excuse that Tesla did not send us our supply. This company lies to individuals repeatedly and refuses to accept responsibility for its failure to deliver. Communication is non-existent and any concept of customer service is non existent. They take payment via bank debit so you have no recourse often associated with credit card payments. DO NOT CONSIDER WORKING WITH LA SOLAR or its sister company NEVADA SOLAR. You will regret it and lose money. Throw your money out the window because you will never see it or your LA Solar project again.

4 months ago

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Reply from LA Solar Group

Dear Russ, we do apologize for all inconvenience and thank you for bringing this problem to our attention. The Customer Service Department will reach out to you shortly and do their best to solve all the problems.

Feb. 22nd, 2022

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Michelle Kurtz

The price was very competitive and the service was unbeatable. In fact, DWP said they did a great job with our solar. We also purchased two back-up batteries as well.

1 year ago

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Reply from LA Solar Group

Thank you for taking time and sharing your experience with us, Michelle. We are happy to have you satisfied with our services and our team is always ready to assist you.

Oct. 13th, 2020

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Anonymous

We got a bunch a bids and for the usage we were anticipating needing, we choose them because they seem to be the most price effective and had the options we needed for the battery panels. Customer service can be variable as there was a rat who ended up leaving half way through the process as we got another rep.

1 year ago

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Reply from LA Solar Group

Thank you for taking the time to bring this to our attention. We are so sorry you had such an experience and will ensure this does not happen again.

Dec. 14th, 2020

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Hung

Installation went pretty good. They have qualified technicians. I am not suer about the equipment. I have already replacing the inverter within eight months. Customer service responds quickly and come when they let me know.

1 year ago

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Reply from LA Solar Group

Thank you for your feedback, Hung!

Oct. 2nd, 2020

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Marion

The salesman explained everything in detail which made our decision easier. We had problem connecting with the manager who was doing things on our house but the installation process still went very well. They did a good job.

1 year ago

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Reply from LA Solar Group

Thank you, Marion!

Oct. 2nd, 2020

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Riley

La solar has a higher wattage panel. It is good and seems to be working well. There were a few things that they had to come back to fix. There was a bit of delay but it was resolved and it got done.

1 year ago

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Reply from LA Solar Group

Thank you for your feedback, Riley!

Oct. 2nd, 2020

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Jason Westlake Village, CA

While la solar completed the work the communication was poor. I had to drive almost every discussion to get anything done which was annoying. I never knew exactly when things were going to be done or by who. But, the work was eventually completed and done appropriately, so the actual work was good. Project management needs to be better.

2 years ago

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Reply from LA Solar Group

Hi Jason, thank you for sharing your experience with us. Your experience and feedback is important to us. We continuously work on improving our service.

Aug. 20th, 2020