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LA Solar Group Reviews

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6.6

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4.0

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218 Reviews

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5 grade

56%

4 grade

14%

3 grade

10%

2 grade

6%

1 grade

14%

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Alex Regalado Pacoima, CA

This is the second time going with LA solar group and the experience was great again three years later. This time I put solar in my parents home. We were deciding between LA Solar and Sunrun from Costco. Prices were comparable when taking into account the cashback benefits from Costco but the guarentee of LA Solar was much better, 25 years across everything vs 10 years. Also the baseline equipment from LA Solar was better with panasonic panels. Obviously you can pay more for different options with either company but no need with panasonic 340w panels. After the main panel upgrade, we had an electrical problem with an outlet and when notified they resolved the issue the next day. Even during the coronavirus slowdown they were able to get it done in approximately 2 months. Awesome job and satisfied customers!

4 years ago

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Reply from LA Solar Group

Thank you for sharing your experience with us, Alex!

Jun. 23rd, 2020

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Carol San Jose, CA

I would recommend LA Solar. The sales person was top notch and not too pushy. He allowed us to take our time to do our research. They made sure we understood throughout the process and continued to touch base. The worked with the city to fix a problem the city had. Every action with them has been nice though it did not make as much of a dent as I though it would, which could be the equipment or I am using more electricity.

4 years ago

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Reply from LA Solar Group

Thank you for sharing your experience with us, Carol!

Aug. 20th, 2020

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Almirol Panorama City, CA

Everything was positive except it took about 45 days to activate my solar panels with LADWP. However, LA Solar has excellent customer service (Antoinette) and installation. I was surprised installation only took about a day or two. And $2k for a 200 amp electrical panel upgrade was a good deal. The online SolarEdge monitoring shows very good production at 1.18 MWh this May 2020. I save about $150 every two months.

4 years ago Edited January 10, 2024

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Reply from LA Solar Group

Thank you for sharing your experience with us, Almirol!

Jun. 17th, 2020

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Stephen

In the end, LA Solar was pretty excellent, and after looking at a number of different options, and getting quotes from several different competitors, I'm really happy I went with LA Solar. That said, I had the misfortune to work with a sales rep who left the company mid-way through the process, and he left me in a lurch. There were miscommunications and confusion when it came time to install (a smaller, 8-panel system), and a lack of communication afterwards. I would say it was more that individual though, as when I went around him, everyone else at LA Solar was very helpful, much more communicative, and made sure the process sailed smoothly. The installation team was especially pro, and now that everything's running, I'm quite happy. Not the ideal experience, but I would still recommend LA Solar.

5 years ago

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Reply from LA Solar Group

Hello Stephen, Thank you for your review, we really appreciate you as a customer!

Jun. 25th, 2019

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Joe Lim Van Nuys, CA

The whole experience was less than stellar. It took 6 months to get up and running. To be fair this was in the early stages of the pandemic. However, due to turnover and restructuring which we found out about later, it was frustrating having to call to get updates and not always receiving a call back. They initially told us our electrical panel should be okay, but then came out and said it didn't have enough capacity. Once we finally turned on the system, electricity wasn't being produced. LA Solar first said it was due to the system needing time to update, but once they came out it turned out the inverter was defective from the get go.

2 years ago

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LA customer

very good sales pitch, good pricing when we compared 3 quotes for solar panels. However getting them to move forward once the contract was signed was harder. It seems their office staff is in disarray and constantly changing personnel. When we finally got the installers there, they were great. Years later, they sent an email telling us they could get us a solar battery with a rebate. A bit against my better judgment, I said ok. It's been the same experience. Terrific, smart salesman is the only really helpful caring person in the company. We're still mired in trying to complete this project, and we seem to have 4-5 different people who claim to be the one helping coordinate, but no one has answers. Most emails go unreturned. Except by the salesman, who we've had to turn to repeatedly to get unstuck. The installers came eventually- the head guy really didn't speak English. The younger guy did but knew nothing-- he was mostly there as a translator and extra pair of hands. They were nice, but communication was kind of laughable and it was hard to get ideas across. Then we were contacted by someone texting without identifying him/herself saying we have an outstanding bill (we don't) that needs to be cleared to proceed. Hopefully this job will get done. The company is a bit like a comedy show, though in the end the job gets done, I hope.

4 years ago

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Reply from LA Solar Group

Thank you for your feedback. We will use it to make us better and to ensure this doesn’t happen again.

Dec. 14th, 2020

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Gina Garcia Calicchio

Awesome staffs and professionally done... I am an Obsessive Compulsive person and they installed it the way I would have. Very neat and clean job. Sales people from NV Solar was fantabulous and very helpful with all my concerns.

4 years ago

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Reply from LA Solar Group

Thank you for taking time and sharing your experience with us, Gina. We are happy to have you satisfied with our services and our team is always ready to assist you.

Oct. 13th, 2020

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Hugh

Compared to the market average, LA Solar has good pricing. The crew was on time and cleaned up after themselves. They were very courteous and answered all questions. They were well trained and knew exactly what they were doing. My interaction with customer support has been good and efficient and effective. It was pretty fast.

4 years ago

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Reply from LA Solar Group

Thank you for taking time and sharing your experience with us, Hugh. Your review reaffirms the hard work we put in every day.

Oct. 13th, 2020

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Andrew Berg

Great Quote, fairly competitive with Tesla. Very Good Experience with the Sales process, sales staff was very responsive. So, far poor communications during the install process. Very slow email response times, in order of days for simple questions and most of the time half of my questions go unanswered.I had some issues with the install and after some communications, I got a response from Stan and they agreed to send someone out to fix my issues! Thanks Stan

4 years ago Edited January 10, 2024

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Reply from LA Solar Group

Thank you for sharing your experience with us, Andrew! Your opinion is important to us!

Oct. 1st, 2020

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Albert Lee

Poor coordination between the office and field staff. When I first installed the panels, I had a scheduled date then I get a call the morning before and was asked if they can start that morning. Different crews came and went and some did not have proper tools. I had to loan a technician a screw drivers, paint brushes, etc. Recent installation of batteries, I asked the office where are they thinking of placing the batteries. Project manager says the installers will determine that on site. I said it makes a difference since I may need to clear space inside the garage. I ask her what is the size of the batteries, answer I don't know. When the installers show up, I ask them where are they installing it and they said, didn't some one come survey the house. I said no and I asked the question and the office said you the installers would figure it out. The installer asked me if I wanted the A/C connected to the batteries and I said of course. He said the drawings were not drawn that way, but he can redesign it. For the final building inspection I get a call confirming a date and I asked to give me notice so I can have someone there. Inspector show up and no one from LA solar was there and I wasn't because I was not given any notice. Several texts to your technician went unanswered and I had to call your salesman.. In summary, I have recommended LA Solar to my neighbors because the price was right but I warned them of the poor coordination and communication.

4 years ago

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Reply from LA Solar Group

Thank you for sharing your experience with us, Albert! You opinion and satisfaction is important to us!

Oct. 1st, 2020

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Ich Anaheim, CA

The service is great and the price is competitive for good brand solar equipment. They have answered most of my questions and the monitoring system is really good. There was an issue with never hearing feedback about a voucher.

4 years ago

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Reply from LA Solar Group

Thank you for sharing your experience with us, Ich!

Jun. 17th, 2020

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Irwin Thousand Oaks, CA

LA solar is quite responsive if there is something I don’t understand or a quarrion. They get back to me extremely fast. I had my solar panels installed seven years ago and they have been top rate. I’ve never had a problem in seven years.

4 years ago

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Reply from LA Solar Group

Thank you for your kind words, Irwin!

Jun. 17th, 2020

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Mica Seal Beach, CA

La Solar works really well with us. They gave us great options. Customer service was fanastic. He answered every question and walked us through several different price iptions and really helped us make an informed decision of what was best for our needs. We are very happy with the product.

4 years ago

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Reply from LA Solar Group

Thank you for sharing your experience with us, Mica!

Jun. 17th, 2020

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Gwen Taylor Bellflower, CA

We had issues with my City government and the Utility and they went to bat for us. They kept us informed every step of the way and even recompense us when the delays cost us. I recommend this company highly and have referred family and friends to them.

5 years ago

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Reply from LA Solar Group

As a referral based company, with sincerely appreciate your feedback and referrals.

Jan. 31st, 2019

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jeff pearl Thousand Oaks, CA

Dealing with the phone point person, Austin was a pleasure. He always answered quickly, was very attentive and took care of any issues quickly. The workers were very nice and let me know what they were doing. They were always on time, cleaned up afterwards.

5 years ago

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Reply from LA Solar Group

Hi Jeff, we appreciate your solar journey feedback!

Jan. 31st, 2019

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Larry

There is room for improvement but I’ve gotten good feedback and quick responses. There was some difficulty with some members not getting back to me but other people were quick to respond. I haven’t had any problems with the equipment. It is performing as expected. It is super convenient. It was good and quick and easy to get it put up.

2 years ago

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Reply from LA Solar Group

Dear Larry, thank you for your feedback. It is really important to us for making a much better experience for our customers.

Mar. 7th, 2022

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Wayne Kenton

LA Solar just completed the installation of my powerwall batteries (2) and they did a great job. They walked me through the app and I'm impressed with the ease of use and the control I have over my entire system.

3 years ago Edited September 27, 2021

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Reply from LA Solar Group

Thank you for sharing your experience with us, Wayne. We are happy to have you satisfied and always ready to assist you to ensure your 5-star experience throughout your whole solar journey.

Mar. 1st, 2021

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Tina Merced

My salesperson agent resigned because he wasn't sure they could deliver what he was told they could and promised to me. I am right now in the middle of an install that is riddled with issues. Its as if they had no trained install teams or local electricians. After other reviews, I insisted on no outside contractors but I would have been better off with, rather than letting unskilled newbies teach themselves on my home. I was without electricity for 24 hours due to mismanagement. I have talked to several different project directors about different issues. I am still uncertain who is my contact or what is or isn't getting done and when. If you decide to go with them, READ your whole contract thoroughly and don't pay or sign off on any part of payment until whole job fully complete to satisfaction.

4 years ago

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Reply from LA Solar Group

We are so sorry your experience did not match your expectations, Tina. Thank you for bringing this to our attention. We will use your feedback to make our services better and to ensure such issues do not happen again.

Dec. 14th, 2020

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Brian

Our salesman, Austin, followed through with use the whole way so if we had any issues, it was taken care of. Also impressed with our project manager, Greg. Installing it was good.

4 years ago

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Reply from LA Solar Group

Thank you for your kind words, Brian! Austin and Greg are more than happy to hear this from you!

Oct. 2nd, 2020

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Jeff

Everything was done but they kind of dropped the ball on the initial install. It took a little bit to get over the humps. They did not show up when they said they would. The equipment is good but there was a failure on one of the inverters that was replaced.

4 years ago

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Reply from LA Solar Group

Thank you for sharing your experience with us, Jeff!

Oct. 2nd, 2020

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Mark

It's good equipment. It is the leading equipment offered in the industry. It took a long time for it to get installed and there was some issues because of poor communication. Once the system was installed, customer service was very good, but during it, it was problematic.

4 years ago

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Reply from LA Solar Group

Thank you for your feedback, Mark!

Oct. 1st, 2020

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Charlie Welch Los Angeles, CA

It was the service I got from them. Got started the projet and it took them three days to finish it and hookup the solar to the house. Very strraight forward and no missed days on installation. Nice job! .

4 years ago

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Reply from LA Solar Group

Thank you for sharing your experience with us, Charlie!

Jun. 23rd, 2020

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Charlie Camarillo, CA

It works and getting started went flawlessly. They were my second choice, we have solar city a work but they put me through so much hassle and didn’t want to send somebody out to talk to me so I went with LA.

4 years ago

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Reply from LA Solar Group

Thank you for your positive feedback, Charlie!

Aug. 20th, 2020

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Jason La Cañada Flintridge, CA

We started the process in March/April and awarded LA Solar the business shortly after. We have had multiple delays. Not all of these were the fault of LA Solar, but I feel like they could have done a better job of managing the process. We still don't have Solar and still don't know when it will be installed. The jury is still out on LA Solar but I have my concerns.

5 years ago

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Leroy Le Valencia, CA

I got solar about a year and a half ago. I checked out 6-7 companies and did a lot of research on Energy Sage. I decided to go with LA Solar because of recommendations from several friends. Frankie G. was my contact and he's great. He is very professional and very responsive. I couldn't have been happier with them. My energy bill has basically gone to zero. I recommend LA Solar to all my friends and family. My brother-in-law just got a system installed late last year and he's super happy. Unfortunately this past December rats or squirrels got on my roof and chewed through some wiring. LA Solar was on-site the next day to assess the damage. Needless to say I was very upset. This was not covered under their warranty or home insurance. Frankie worked with me and we were able come up with a solution. I also got bird netting installed to prevent this in the future. This is a great company.

3 years ago

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Reply from LA Solar Group

Thank you for taking the time and sharing your experience with us and the community, Leroy. Your feedback reaffirms the hard work Frankie and our whole team put in every day to provide our customers with quality service. Our team is always ready to assist you and make sure your expectations are met.

Feb. 25th, 2021

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Ron Cerbone Canyon Country, CA

From my initial contact with LA Solar Group , they have far exceeded my expectations in both price and performance. My salesman (Austin T) was not only very knowledgeable in their product offerings but also came by frequently after the sale to make sure things were going as scheduled. While most competitors gave a three to five month timeline from signature to operation, LA Solor came in at just over three weeks. That included the many crews that worked hand and hand to keep everything seamless, start to finish. From the initial site surveyors, to the multiple installation crews, (each masters in their own tasks) were all professional, Covid-19 compliant, and kept me informed every step of the way. LA Solar also assigns a production manager (Emily) to oversee timeline adherence and in sending me instructional videos (via email) of what to expect throughout my solar install journey. Upper Management (Stan K) was also highly visible and communicative in making sure all of their employees involved in my project worked to my expectations and made sure promises made were kept. They all did, as I said, beyond my expectations. May Thanks to all (Austin, Stan and the owner of LA Solar Ara P) in helping me secure the rebates necessary to have a Tesla back up battery system added to my solar panels! My 27 Panasonic Solar panels provide all my electric needs in the day and the two Tesla batteries power it when the sun goes down. I could not be happier with LA Solar Group. I could go on and on but I appreciate you reading this long review. Get LA Solar!

4 years ago

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Reply from LA Solar Group

Thank you for taking the time to share your experience with us, Ron. Our team is always ready to assist our customers and we are so happy to meet your expectations.

Oct. 2nd, 2020

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Erv Grau Paso Robles, CA

I am extremely satisfied with all the interaction, installation, service and support provided to me by LA Solar Group. In 2015 I worked closely with the owner, Ara P, to install an array of LG panels and Solar Edge inverters on my 2 story condo unit. We maximized the energy generation given the roof area we had to work with, and the installation of the long conduit run to the PWP meter ended up virtually invisible to other condo owners on the site. It is physically an excellent installation, and its performance is meeting all my expectations. Since then, LA Solar has diligently monitored the system performance. They once notified me a panel was down and an inverter module needed to be replaced. That service was performed expeditiously and without any impact on my own time. I am now considering adding a Powerwall to the system and once again talking with LA Solar to supply the equipment and do the installation. Form my experience I highly recommend this company.

4 years ago Edited January 10, 2024

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Reply from LA Solar Group

Erv thank you for your kind review, we thrive to deliver the best service since 20011 and will continue doing that!

May. 25th, 2020

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Nancy Glendale, CA

I decided to go solar with LA solar group after carefully analyzing all my quotes from different solar companies. First of all, their price was competitive. Also, it was very easy to communicate with them and to have answers to all my questions. The sales rep Frankie even gave me his direct phone number so I could contact him any time. The process of installation was pretty smooth, the crew showed up on time and did a very clean job. I’m happy with my decision to have solar panels on my roof and to do it with LA Solar Group. Big thanks to my sales rep and the crew for the excellent work. Thank you!

4 years ago

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Reply from LA Solar Group

Thank you for sharing you experience with us, Nancy.

Mar. 25th, 2020

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Stephanie McIntyre Simi Valley, CA

LA Solar group installed our solar panels more than 2 years ago and we are still so happy with the whole experience. They took care of everything, including all city permits and connection to our electric company. The process was easy and our electric bill is now only about $25 most months. This is compared to as much as $500/month in the summer here in souther California. After our tax rebates, the total cost was about $21,000 for enough panels to cover our needs in a 3000 square foot home. It will pay for itself in a total of about 6 years. AND it is good for the environment. We bought an older home with some older appliances and I didn't want to be running them on fossil fuels. Their customer service is amazing. That is so important when you are making a big purchase like this.

5 years ago

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Reply from LA Solar Group

Thank you for the update! Our goal is provide the best service and savings possible!

Jan. 17th, 2019

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Vince B. Covina, CA

I made the decision to go solar fairly late in the year, and LA Solar group were fantastic in working quickly to ensure everything was done in time to get me full credit for the tax year. From design, to permitting, to install - they took care of it all, and ON SCHEDULE! Its been 2 years since my install - the system continues to perform perfectly. I haven't had an electric bill of any significance (can't get rid of taxes and & fees - but no usage charges) during these 2 years. LA Solar is also great with the ongoing monitoring of my system, and reaching out periodically to ensure everything is up to my satisfaction. I can't recommend them enough!

5 years ago

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Reply from LA Solar Group

Hi Vince, thank you for sharing more about your experience with us. It's great to know how well your system is perform 2 years after the installation!

Jan. 17th, 2019

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Blake Hunnel Irvine, CA

LA Solar completed my install with 30 Panasonic 330 Watt panels. They upgraded my electric panel to a 200 amp panel. They did all the stucco repairs and left everything in perfect condition. They picked up and they take all trash - nothing goes in my trash cans. They have electrical specialist, roof specialist and panel specialist that all know exactly what to do. They get it right the first time. I went with a SolarEdge solution which includes monitoring which I get on my iPhone. The inverter I had installed in the garage. Everything is first class. Took two days for the install. Everything is permitted. In fact, the City of Irvine inspector came out onsite for inspection and knows these guys really well.

7 years ago

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Reply from LA Solar Group

Thanks for sharing your experience with our hard working crews. Safety and cleanliness comes first for our team out in the field and while certain conditions may be a challenge, our teams always ensure each job is completed with the best quality.

Dec. 26th, 2018

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Randell Sygal Van Nuys, CA

Great company with excellent customer service and they keep their promises!!! They guaranteed our installation in 60 days or they pay my electric bill!! Also, they guaranteed our performance as written in our agreement or they pay the difference. Solar manufacturer we chose was SUNPOWER and ewe are happy we did because they back up the warranty with direct Sunpower replacement, removal and shipping all at no cost to us. Our representative Mark was extremely knowledgable and got us the best price available and beat the other company by 5 per cent. I reccomend them to anyone looking to get Solar.

8 years ago

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Reply from LA Solar Group

Thank you, Randell!

Aug. 20th, 2020

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Charles K. Corona, CA

After doing my homework for two months reading solar panel blogs and websites, I chose LA Solar Group to buy and install the solar system for my home. I received several estimates from other companies. The LA Solar Group Sales representative was very informative and did not pressure me in making a purchase. LA Solar Group provided me several options based upon my needs and budget. After studying the solar panel blogs on the Internet I knew the about latest solar panel technologies and the average purchase costs of various solar panels. I selected LA Solar Group's proposal which had a solar system with the latest technologies at below the average market cost! Once I signed the contract, LA Solar Group did not hesitate to start the installation process. Two days after the city approved the plans the solar system was installed on the roof. There were no delays during the solar installation process that was contributed to LA Solar Group. The City Inspector even commented on how nicely done the installation was accomplished. LA Solar Group's team kept me informed at all steps of the installation process. The solar system has been operating for about 6 weeks now and I have no regrets going with LA Solar Group.

8 years ago

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Reply from LA Solar Group

Thank you for sharing your experience with us, Charles!

Aug. 20th, 2020

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John Perovich Fontana, CA

LA Solar group has installed my system and I am very happy. There were a few communication issues at the beginning but Ara stepped in and helped finish up my quote. I had a very straight forward install- its a newer home built in 2013 and I had no existing electrical issues. I opted for the LG 275 watt panels with one inverter and a 6.9 kw system. With this system, I am predicted to just about break even on usage during the year. I am expecting a child and will eventually purchase an electric car so I wanted to allow for a little more usage. My average bill was about $225 with most of my usage in the summer and at night. I live in the IE and run the AC 24/7 in the summer especially when we sleep. The price Ara gave me was stellar. I priced this particular system out with Solar City, Sungevity, Mohr Power solar in Corona and a self install (where you buy the panels and hire an electrician). I was impressed with the communication of Solar City and Sungevity. In fact, Sungevity had a good price but still, LA Solar Group was amazing. I can definitely say that Solar City was by FAR the most expensive. Great sales tactics, excellent follow through, very personable sales people- but you are getting hosed in the end. My same system with Solar City was 2.3 times more expensive. The install went smooth. From start to finish I think it was about 1.5 months. We had a two week delay because of Rancho Cucamonga city inspectors that would flake on inspections. Not LA Solars fault. Most of the time is spent with permits and inspections. The actual install took two days, then another few days after that an few inspections and tidy up work done by LA Solar. The workers never needed access to the inside of my home. I don't have attic access for the panels. They were quiet, clean and organized. All were professional. They painted the conduit to match the home. One particular day it was in the 40's and wind was blowing 15 mph. Said it was pretty rough on the roof but they were troopers. Got it done. Now that it is up and running I can monitor the system from my iPhone or a computer. It works for the most part. There have been a few days where the live monitoring software will show zero production during the day (when the sun is out), but when the day ends the system actually did record all the production. So the system works, just sometimes the software won't show "live" production. Probably just a glitch and really not that big of a deal. The one thing I would recommend to them would be to assign a central project manager to assist with questions and communication on the project. Throughout I got calls/emails from Ara and several other people. At one point I did have a gentleman state he was my project manager but soon after Ara stepped back in. Everyone was very nice and ultimately helped very quickly, but its just nice to have one person to be able to go to. They could streamline all of this with a weekly recap email, maybe even auto generated.

8 years ago

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Reply from LA Solar Group

Thank you for sharing your experience with us, John!

Aug. 20th, 2020

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Marge J Ball Rancho Santa Margarita, CA

L.A.Solar Group came to our attention through a company that is leasing our desert property for their solar farm. We were especially interested in a specific solar panel recommended by the company. Ara came to our house for a presentation on the company, moving to solar and what to expect. His presentation was very thorough and his product excellent. Once L.A. Solar completed the paper work with the city, the installation began. The crew was quick with the install. They welcomed our questions as they worked and allowed us to photograph the installation process. The system works great! We have had 2 minor repairs...a roof tile repair and a temperature sensor. Both repairs were completed within a day of our call to L.A. Solar. We are fortunate to have L.A. Solar Group watching over our solar panels. They are a great group!

8 years ago

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Reply from LA Solar Group

Thank you, Marge!

Aug. 20th, 2020

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Darlena Moreno Valley, CA

Today the news announced the possible sale of LA Solar to Tesla. I am disappointed to hear that may occur. We selected LA Solar and had our 17 panels installed 2 months ago. We selected LA Solar over two other highly recognized solar companies for several reasons. First, customer service: from the start to finish, they were professional and clearly communicated every step in the process. There was no bull in their presentation and all follow up was handled timely and professionally. Second, cost and financing: for American made panels and product warranty they beat the competitors. The financing was handled through L.A. Credit Union. For the $6000 expected Federal rebate, that portion of the loan is for 0% for 16 months. The balance was financed at a very reasonable rate. Lastly, the reviews on Yelp were by far much better than the other two companies we contacted. The system is working very well. Even in these last three days of record breaking heat, the panels have produced 98% of our energy needs. I only pray that LA Solar stays in business and we can count on our warranty (service) to stay intact.

8 years ago

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Reply from LA Solar Group

Thank you for sharing your experience with us, Darlena!

Aug. 21st, 2020

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Michelle Kurtz

The price was very competitive and the service was unbeatable. In fact, DWP said they did a great job with our solar. We also purchased two back-up batteries as well.

4 years ago

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Reply from LA Solar Group

Thank you for taking time and sharing your experience with us, Michelle. We are happy to have you satisfied with our services and our team is always ready to assist you.

Oct. 13th, 2020

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Anonymous

We got a bunch a bids and for the usage we were anticipating needing, we choose them because they seem to be the most price effective and had the options we needed for the battery panels. Customer service can be variable as there was a rat who ended up leaving half way through the process as we got another rep.

4 years ago

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Reply from LA Solar Group

Thank you for taking the time to bring this to our attention. We are so sorry you had such an experience and will ensure this does not happen again.

Dec. 14th, 2020

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Marion

The salesman explained everything in detail which made our decision easier. We had problem connecting with the manager who was doing things on our house but the installation process still went very well. They did a good job.

4 years ago

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Reply from LA Solar Group

Thank you, Marion!

Oct. 2nd, 2020

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Riley

La solar has a higher wattage panel. It is good and seems to be working well. There were a few things that they had to come back to fix. There was a bit of delay but it was resolved and it got done.

4 years ago

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Reply from LA Solar Group

Thank you for your feedback, Riley!

Oct. 2nd, 2020

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Hung

Installation went pretty good. They have qualified technicians. I am not suer about the equipment. I have already replacing the inverter within eight months. Customer service responds quickly and come when they let me know.

4 years ago

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Reply from LA Solar Group

Thank you for your feedback, Hung!

Oct. 2nd, 2020

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Jason Westlake Village, CA

While la solar completed the work the communication was poor. I had to drive almost every discussion to get anything done which was annoying. I never knew exactly when things were going to be done or by who. But, the work was eventually completed and done appropriately, so the actual work was good. Project management needs to be better.

4 years ago

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Reply from LA Solar Group

Hi Jason, thank you for sharing your experience with us. Your experience and feedback is important to us. We continuously work on improving our service.

Aug. 20th, 2020

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Janett Foran Corona, CA

They were AWESOME! Beat EVERYONE'S price in the area. I quoted with the Costco company, SunPower, and about 8 other companies, including a friend and also a family member that both worked for solar companies. LA Solar beat all of them in pricing by A LOT! Customer service is awesome and we have been happy with our panels for 4.5 years. I recommend them to anyone who asks me because I feel like there are too many companies out there ripping people off. One company quoted me almost DOUBLE what I got from LA Solar. That to me is dishonest.

4 years ago

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Reply from LA Solar Group

Thank you for your kind words, Janett. We count ourselves lucky for customers like you.

Aug. 31st, 2020

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Lian Gianni Woodland Hills, CA

I was referred to LA solar by a friend and it’s already 7 months I had my solar system installed. Everyone I worked with were efficient, friendly and knowledgeable. The price was affordable and they offered good financial options, which was within my budget expectations. The whole installation process was fast and it took around 2 months. I’m happy with my solar system and will highly recommend LA Solar Group to everyone who is interested in getting solar system.

4 years ago

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Reply from LA Solar Group

Thank you for leaving us such a wonderful review, Lian!

Apr. 7th, 2020

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Matthew Emerson Sylmar, CA

I originally purchased solar from LA Solar, they were not great at communicating, were a bit delayed in installing, but eventually came through. More recently I decided to add some Tesla Powerwalls to my system and I decided to try LA Solar again. They installed the Powerwalls which was very complicated ordeal with lots of new panels and conduit. It took most of the day and they didn't finish until the sun was going down, so they said they couldn't commission the battery, they'd come back to do that, but no worries since we didn't have permission to operate (PTO). Later they had to come back to do the inspection. Only had a few minor issues noted, which were fixed promptly and the inspector passed the system. Finally got PTO, had a bit of a rough time getting anyone out to commission my system, but they finally did. Deducted one star for the delays in commissioning, but the install looks solid and the batteries are performing as expected with my previous solar install. Now I am fully solar, with enough batteries to back up my whole house. All said and done, I'd use LA Solar again.

5 years ago Edited September 14, 2021

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Reply from LA Solar Group

Hi Matthew, thank you for your feedback, we have placed high attention to your project and support team will contact you.

Jan. 31st, 2019

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Shrewdy Monterey Park, CA

After doing my research and narrowing down to a few local solar companies, I decided to go with LA Solar because of their professionalism and reasonable pricing. The whole process was smooth and efficient from getting city permits, to installation, and inspections. The staff was very patient in answering my questions and explaining the process along the way. They're also good about responding back to you right away. I would definitely recommend LA Solar.

5 years ago

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Reply from LA Solar Group

Thank you for the feedback, we are dedicated to every customer by providing the best service possible.

Jan. 17th, 2019

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Steven Fuselier Santee, CA

I am in the process of changing to solar, and I can say that I am very pleased with the professionalism of Toni M at LA Solar Group. Toni is super helpful and very customer service oriented. She goes out of her way to ensure I understand the process, and if she doesn’t have the answer, which is rare, she finds out and gets back to me. I am so thankful for Toni and the LA Solar Group team!

6 years ago

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Reply from LA Solar Group

Hello Steven, thank you for sharing your feedback with our consulting team. All of our consultants manage each of their customer's installations directly by providing updates, assistance, and being responsive to questions.

Oct. 8th, 2018

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Keith Mayer Anaheim, CA

I did a lot of research and was focused on great equipment, but more importantly a company that valued me as a customer, and was easy to work with. Starting the Vladimir who reached out to us first and sold us the system and ending with everyone involved in the various steps of the process we could not be more happier, especially with a $0 electric bill. If I had a second house, I would install solar a second time and I would use LA Solar again.

6 years ago

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Reply from LA Solar Group

Thank you Keith for sharing your feedback. It's key for us to provide high quality customer support and service with every project. We're happy to know how your new solar system has reduced your electric bill to $0!

Mar. 21st, 2018

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Eric Santa Clarita, CA

Great experience and great customer service. They took care of all of the permits, even working directly with my HOA. They kept me informed through the whole process. They gave me suggestions, and worked with me as we ran a variety of scenarios for number and type of panels. Overall great service. They made it easy to approve documents and make payments.

7 years ago

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Reply from LA Solar Group

Thank you for sharing your story and choosing LA Solar Group. We are committed to provide only the best in service.

Dec. 26th, 2018

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Bob Tate

LA Solar group did a fantastic job. I have 72 280 KW panels hill side mounted in Calabasas. Plan check was longer than expected but as I built the house I do understand the delay as the footing required enlargement. Once this was approved the install was exceptional and the panels are aligned and level. The production exceeds our expectations, Ara and Gary were a great help as I was kept up to date during the permit process and would recommend them to anyone and I have. Best price, great service and top quality products.

8 years ago

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Reply from LA Solar Group

Thank you, Bob!

Aug. 20th, 2020