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LAST UPDATED: July 7th, 2023

IGS Solar is a branch of the parent company IGS Energy which has been providing natural gas, electricity, and renewable energy since 1989. IGS Solar provides residential and commercial communities the opportunity to start harnessing solar energy through its featured plan, the power purchase agreement (PPA).

IGS currently offers solar services in Pennslyvania, Massachusetts, Illinois, and Maryland and is making the shift away from selling and installing solar systems outright to only providing financing for them.

Keep reading our IGS Solar review to learn more about the pros and cons of choosing this solar company or read reviews below.

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The Good

  • No Upfront Costs
  • Longevity and Reputation of Parent Company
  • Customer Service Availability

No Upfront Costs

Since the electricity provider only offers PPAs, there will never be an upfront cost for the customer. This is a power purchase agreement where a developer sells the power generated to the host customer at a fixed rate, as opposed to a variable rate plan. Even though the customer is still paying a fixed rate for energy, the price tends to be lower than the monthly electric bill from the local utility company.

Longevity and Reputation of Parent Company

IGS Solar has only been around for a couple of years, but the company is associated with IGS Energy, which has been around for nearly 30 years. IGS Energy has a proven track record as a reliable energy supplier; to learn more about how IGS Solar specifically helps customers convert to green energy, check out our verified IGS company reviews.

Customer Service Availability

According to IGS Solar's website, customers can reach customer service representatives Monday to Friday from 8 a.m. to 8 p.m. EST or Saturday from 9 a.m. to 3 p.m. EST. This gives customers the flexibility to get help outside of typical business hours. Customers can reach out by phone, email, or online inquiry.


The Bad

  • Too Many Unknowns
  • Limited Financing Options
  • Penalties for Moving

Too Many Unknowns

IGS Solar has gone through some structural shifts recently. The company currently has customers in Massachusetts and Maryland, but is no longer taking new customers. Instead, IGS directs all new customers to a third-party solar power company that then sells and installs the solar panels. The company's role is now simply to provide financing. The company lists few specifics about its involvement in solar installation or financing on its website. 

Additionally, IGS Solar has few positive reviews posted online, so residential customers will gain little insight into how the company will actually help them reduce their electricity bill through solar energy.

Limited Financing Options

IGS Energy does not offer solar financing plans like third-party loans, cash purchases, or equipment leases; instead, IGS Solar limits customers to a PPA. This may be the best (or only) option financially for some customers as it does require the least amount of upfront investment; however, this does limit customers from receiving tax breaks and credits for installing a solar system.

Penalties for Moving

If a customer moves during the course of their contract, ideally, they will be able to transfer the contract to the new homeowner; however, if the new homeowner is unwilling to take over the contract, the original customer must either buy out the rest of the remaining balance on the PPA.


The Bottom Line

As IGS Solar is going through some transitions, it's difficult to really gauge what a new customer will get by using their services. IGS does not currently disclose the identity of the third-party who will be taking over its sales and installs, so potential customers may want to wait until that information is readily available and instead research that company's prices, products, and reputation.

IGS Solar is largely transferring its responsibility to the financing of the PPA contracts to lower customers' monthly bills from the utility company.

With so few customer reviews available, homeowners are encouraged to investigate the top solar providers in their area.

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7 Reviews

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stacy l huber Manahawkin, NJ

The worst company I ever dealt with. EVER. They don't even follow their there own contract. They even got the tax write off for damaging my property and ripping me off every month. I can't even get a bill from them. I not only saved no money, but I ceiling damage STAY AWAY FROM THIS SOLAR COMPANY. I can't even give them 1 star but they are making me to post Stacy

4 months ago

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Anupam Pradhan Brooklyn, NY

I live in NY, my Cust No is 19ZJT5N, and the account No is 5899248 respectively. This is a very dubious company! I have been trying getting a response from the customer service in writing since almost 8 months now but all in vain. We Installed the solar panels last year but in the paperwork it was never shown how much are the Gross System Cost, ASI Rebate, New System Cost, Federal Tax Credit, NY State Tax Credit, Total Tax Credit, Net System Cost etc.,. I called them 3 times and always after some hold when I talk to the customer service rep they, mentions it is there in the documents section in the account...which account? I have access to all the accounts. The account have the contract signed documents and the payment method agreement documents and nothing. If anything is missing, then I already requested and why it is not included. In addition, I believe it is a law in NY that you should provide all information pertaining to financial transactions. Customers stay alert and if you choose to go with Momentum then you must ask for all of this info. Other companies from whom I discussed they offered all these info right in front. Had I knew that IGS is the financial company for Momentum then I would have never proceeded? I therefore request all potential customers to open their eyes when signing a contract with Momentum solar.

6 months ago

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Paul Hamilton LA

I'm never one to write bad reviews, but when you are reading through the other bad reviews on this website, It is for a reason. This company doesn't care about it's customers once they are under contract. I've have 9 faulty solar panels for over 2 months, and even though I call every single week to see if they scheduled a date to fix them, they tell me they haven't heard anything back from scheduling. Solar panels aren't a bad investment, I just wouldn't use this company.

6 months ago

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Sylvanus egbunam Brooklyn, NY

IGS the Worst Solar Energy Company. I will never refer anyone to Igs. In the first place I was not dealing with IGS at the initial start and I did not know how they took over to become the solar energy that signed my contract. Deceit number one. For the past 12 months now, I have not enjoyed my decision switching to solar energy. IGS will look at my Coned bill to split usage and compared my coned usage to install panels which at the end does not serve the purpose. It has been one headache or the other with IGS. Please never use IGS for any reason above the sun. There's nothing change for good for choosing solar system. I'm regretting it because the bill I'm receiving from both ends ( Coned & IGS) does not worth it. IGS company is not company to go with. Please skip them and use better company. Sylvanus /Juliana Egbunam

1 year ago

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Espinety 1006 Yonkers, NY

If you are looking for a solar company, please skip this one. The contract is bs and the signing process was just as bad. They only looked at one Coned bill to determine my usage prior to intalling the panels and now that I have intalled split units in my home, they are not willing to do a consultation without 12 months worth of coned bills. Strange right? 1 bill to sign but 12 bills to reevaluate the number of panels. Please go with a legit company and not IGS. This mistake will coat me years.

1 year ago

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I have had good experience with IGS and very good service they explain in details about services and how the company operates.

2 years ago

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Betty Piquion Smithtown, NY

Worse company ever. I asked to remove their service, and they told me that I am stuck with a 25 years contract. I am waiting for my attorney to get a final result. It looks like it is going to be a battle. I WILL NOT RECOMMEND THIS COMPANY TO ANYONE. STAY AWAY FROM THEM!

1 year ago