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IGS Solar Reviews

Is This Your Business?
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7 Reviews

Review Breakdown

5 grade

14%

4 grade

0%

3 grade

0%

2 grade

0%

1 grade

86%

Sentiment Criteria

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Quality

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Anupam Pradhan Brooklyn, NY

I live in NY, my Cust No is 19ZJT5N, and the account No is 5899248 respectively. This is a very dubious company! I have been trying getting a response from the customer service in writing since almost 8 months now but all in vain. We Installed the solar panels last year but in the paperwork it was never shown how much are the Gross System Cost, ASI Rebate, New System Cost, Federal Tax Credit, NY State Tax Credit, Total Tax Credit, Net System Cost etc.,. I called them 3 times and always after some hold when I talk to the customer service rep they, mentions it is there in the documents section in the account...which account? I have access to all the accounts. The account have the contract signed documents and the payment method agreement documents and nothing. If anything is missing, then I already requested and why it is not included. In addition, I believe it is a law in NY that you should provide all information pertaining to financial transactions. Customers stay alert and if you choose to go with Momentum then you must ask for all of this info. Other companies from whom I discussed they offered all these info right in front. Had I knew that IGS is the financial company for Momentum then I would have never proceeded? I therefore request all potential customers to open their eyes when signing a contract with Momentum solar.

1 year ago

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Sylvanus egbunam Brooklyn, NY

IGS the Worst Solar Energy Company. I will never refer anyone to Igs. In the first place I was not dealing with IGS at the initial start and I did not know how they took over to become the solar energy that signed my contract. Deceit number one. For the past 12 months now, I have not enjoyed my decision switching to solar energy. IGS will look at my Coned bill to split usage and compared my coned usage to install panels which at the end does not serve the purpose. It has been one headache or the other with IGS. Please never use IGS for any reason above the sun. There's nothing change for good for choosing solar system. I'm regretting it because the bill I'm receiving from both ends ( Coned & IGS) does not worth it. IGS company is not company to go with. Please skip them and use better company. Sylvanus /Juliana Egbunam

2 years ago

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stacy l huber Manahawkin, NJ

The worst company I ever dealt with. EVER. They don't even follow their there own contract. They even got the tax write off for damaging my property and ripping me off every month. I can't even get a bill from them. I not only saved no money, but I ceiling damage STAY AWAY FROM THIS SOLAR COMPANY. I can't even give them 1 star but they are making me to post Stacy

1 year ago

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Paul Hamilton LA

I'm never one to write bad reviews, but when you are reading through the other bad reviews on this website, It is for a reason. This company doesn't care about it's customers once they are under contract. I've have 9 faulty solar panels for over 2 months, and even though I call every single week to see if they scheduled a date to fix them, they tell me they haven't heard anything back from scheduling. Solar panels aren't a bad investment, I just wouldn't use this company.

1 year ago

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Espinety 1006 Yonkers, NY

If you are looking for a solar company, please skip this one. The contract is bs and the signing process was just as bad. They only looked at one Coned bill to determine my usage prior to intalling the panels and now that I have intalled split units in my home, they are not willing to do a consultation without 12 months worth of coned bills. Strange right? 1 bill to sign but 12 bills to reevaluate the number of panels. Please go with a legit company and not IGS. This mistake will coat me years.

2 years ago

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Luigi

I have had good experience with IGS and very good service they explain in details about services and how the company operates.

3 years ago

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Betty Piquion Smithtown, NY

Worse company ever. I asked to remove their service, and they told me that I am stuck with a 25 years contract. I am waiting for my attorney to get a final result. It looks like it is going to be a battle. I WILL NOT RECOMMEND THIS COMPANY TO ANYONE. STAY AWAY FROM THEM!

2 years ago