IGS Solar Reviews

If I could give them 0 stars I would. The subbed out solar project to momentum. There is no communication. Sign papers for project in April was told would be done by end of June. It is now September. Has been lots of excuses as to why from both companies. I have been lied to several times about how the inspector will be at my house at a certain time( happened to be the day I called them and said I called the inspector myself) funny thing is the inspector they claimed to call never heard from them. They say our inspectors are hard to get a hold of. I built a 4000sqft house doing 85% of the work myself and had no issues with them. We were moved in with occupancy in 6months. Would not recommend igs to anyone or momentum

Worst company ever. I regret getting into a contract with them. The high-pressure salesman was relentless and deceptive. Every time I request a payoff quote to try to buy out the panels, they provide me with a ludicrous number and don't back-up how they arrived at it when requested to do so. This was probably the worst decision I have ever made in my life. Don't do it.

I have only had a great experience with this company. The rep I work with is friendly and fun and has repeatedly gone out of his way to make sure I have a pleasant experience. I’ve been working with IGS for four years and the only complaint I have is that I can’t work with them twice!

This company will become your Worst Nightmare. Their salesman is aggressive and misleading. This company scams senior citizens. Find another solar company.

The company solicited business from me from a vision solar. The representative made plenty of false representations and misled about alot of things. I signed up with IGS based on false and misleading representations made by IGS/vision solar representatives. The solar plates did not even get proper permits and approval by the township till 2024. Vision Solar/IGS employees, for over three years, would show up at my home whenever they pleased and start working on the roof. I politely let it slide, however, on an occasion when it was inconvenient (due to sick parent and work) and I refused to let IGS/vision solar employees on the roof, I was threatened by someone on the phone implying that I gave them unlimited access to my property by signing documents. IGS started billing me in 2024, I have called several times to find out about false representation made on behalf of IGS by vision solar representative, but have never received any benefit from the plates. Their billing is also very arbitrary, they charged on different rates, much higher in summer, and several times, for 3 days separately than the billing cycle. I would like a full refund for what I paid IGS.

I live in NY, my Cust No is 19ZJT5N, and the account No is 5899248 respectively. This is a very dubious company! I have been trying getting a response from the customer service in writing since almost 8 months now but all in vain. We Installed the solar panels last year but in the paperwork it was never shown how much are the Gross System Cost, ASI Rebate, New System Cost, Federal Tax Credit, NY State Tax Credit, Total Tax Credit, Net System Cost etc.,. I called them 3 times and always after some hold when I talk to the customer service rep they, mentions it is there in the documents section in the account...which account? I have access to all the accounts. The account have the contract signed documents and the payment method agreement documents and nothing. If anything is missing, then I already requested and why it is not included. In addition, I believe it is a law in NY that you should provide all information pertaining to financial transactions. Customers stay alert and if you choose to go with Momentum then you must ask for all of this info. Other companies from whom I discussed they offered all these info right in front. Had I knew that IGS is the financial company for Momentum then I would have never proceeded? I therefore request all potential customers to open their eyes when signing a contract with Momentum solar.

IGS the Worst Solar Energy Company. I will never refer anyone to Igs. In the first place I was not dealing with IGS at the initial start and I did not know how they took over to become the solar energy that signed my contract. Deceit number one. For the past 12 months now, I have not enjoyed my decision switching to solar energy. IGS will look at my Coned bill to split usage and compared my coned usage to install panels which at the end does not serve the purpose. It has been one headache or the other with IGS. Please never use IGS for any reason above the sun. There's nothing change for good for choosing solar system. I'm regretting it because the bill I'm receiving from both ends ( Coned & IGS) does not worth it. IGS company is not company to go with. Please skip them and use better company. Sylvanus /Juliana Egbunam

The worst company I ever dealt with. EVER. They don't even follow their there own contract. They even got the tax write off for damaging my property and ripping me off every month. I can't even get a bill from them. I not only saved no money, but I ceiling damage STAY AWAY FROM THIS SOLAR COMPANY. I can't even give them 1 star but they are making me to post Stacy

I'm never one to write bad reviews, but when you are reading through the other bad reviews on this website, It is for a reason. This company doesn't care about it's customers once they are under contract. I've have 9 faulty solar panels for over 2 months, and even though I call every single week to see if they scheduled a date to fix them, they tell me they haven't heard anything back from scheduling. Solar panels aren't a bad investment, I just wouldn't use this company.

If you are looking for a solar company, please skip this one. The contract is bs and the signing process was just as bad. They only looked at one Coned bill to determine my usage prior to intalling the panels and now that I have intalled split units in my home, they are not willing to do a consultation without 12 months worth of coned bills. Strange right? 1 bill to sign but 12 bills to reevaluate the number of panels. Please go with a legit company and not IGS. This mistake will coat me years.

I have had good experience with IGS and very good service they explain in details about services and how the company operates.

Worse company ever. I asked to remove their service, and they told me that I am stuck with a 25 years contract. I am waiting for my attorney to get a final result. It looks like it is going to be a battle. I WILL NOT RECOMMEND THIS COMPANY TO ANYONE. STAY AWAY FROM THEM!

I'm going to turn off my solar Scammers