Green House Solar and Air Inc.

Name: Green House Solar and Air Inc.
Rating: 2.3

Is This Your Business?

2.3

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8 User Reviews

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2.3

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8 User Reviews

Compare

LAST UPDATED: January 5th, 2023

Green House Solar and Air, Inc. was founded in 2016, and is one of the most rapidly growing Florida solar installation companies reviewed on Best Company. The solar installer provides turn-key solar solutions to help customers save money on their utility bill, and prides itself on customer service and on sourcing its solar products from dozens of American manufacturers.

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The Good

Full-Service Solar Panel Installation
Top-Level Solar Products
Low-Interest Financing
Additional Services

Full-Service Solar Panel Installation

Green House Solar and Air guarantees a quality return on investment on each solar project it oversees. To ensure each solar PV system is built to the company’s high standards, Green House Solar and Air participates in every step of the solar installation process:

Initial consultation — the company will conduct an energy audit and site evaluation to determine a home’s candidacy for solar power. If the house is a good fit, the company will then disclose which financing options are available.
System design and permitting — if the homeowner wants to proceed, Green House Solar and Air will design a customized solar panel system to maximize energy output. The company will also apply for all the necessary state and local permits prior to installation.
Resource selection — Green House Solar and Air sources its solar panels and inverters from trusted sources, so homeowners can rest assured they’re receiving a top-notch system.
Project management — the solar company is present at every step of the solar installation process.
Interconnection — after installation and inspection, Green House Solar and Air will work with the city to connect the solar energy system to the utility grid.
Monitoring — once the system is plugged in, Green House Solar and Air will provide continuous monitoring to help customers get the most out of their systems.

Top-Level Solar Products

As mentioned above, Green House Solar and Air sources its solar panels, inverters, and solar energy storage systems from dozens of trusted, America-based manufacturers. This includes high-efficiency panels from Mission Solar, solar inverters from leading manufacturer SolarEdge, and backup batteries and solar generators from Generac.

Low-Interest Financing

Green House Solar and Air offers customers a number of competitive solar financing options to help fund their solar panel system. This includes a solar loan with no money down, and no payments for up to 12 months. Whether the solar installation company also offers a solar lease option remains unclear.

Additional Services

Not only is Green House Solar and Air adept at installation and maintaining solar panel systems, the company also is a residential gutter expert. The company is licensed and insured to install and repair home gutters.

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The Bad

Only Available in Florida
Not NABCEP Certified
Workmanship Warranty Undisclosed

Only Available in Florida

Green House Solar and Air is local to Florida and employs an expert team that understands the ins and outs of the state’s solar laws, regulations, and incentives. That said, the company may find itself disadvantaged to larger solar brands with national presence. Promoting verified Green House Solar and Air Inc. reviews to see how the company compares to other providers.

Conversely, Florida offers solar customers one of the best net metering policies in the nation, meaning residential solar users stand to profit the most from their renewable energy surplus that customers living in many other southern states.

Not NABCEP Certified

Green House Solar and Air does not appear to hold a certification from the North American Board of Certified Energy Practitioners (NABCEP), which is widely regarded as the best solar technician training provider in the country. While the lack of this distinction does not imply poor quality on the company’s part, it may play a role in the decision making process for homeowners choosing from multiple providers.

Workmanship Warranty Undisclosed

The solar company has not as yet disclosed the terms of its workmanship warranty, if one is available. The workmanship warranty protects the customer against damage or the cost of repairs for errors caused during the installation process. Leading companies guarantee their workmanship for up to 25 years.

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The Bottom Line

Green House Solar and Air possess many of the qualities of a competent solar system installer. The company installs products from trusted sources and provides other home improvement services to help customers protect their homes and save money. If you live in Florida and want to work with a local solar expert, Green House Solar and Air may be the right choice for you. We encourage homeowners to read the latest Green House Solar and Air Inc. reviews to see if this company is a good fit for their energy needs.

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User Reviews

Star Rating

2.3

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8 Reviews

Review Breakdown

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25%

4 grade

3 grade

13%

2 grade

1 grade

63%

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Linda in Orlando FL Deltona, FL

On 28 Oct 2021, I signed a contract with Green House Solar & Air, Inc and paid them a 1/3 deposit in the amount of $12,209.33. The project was to be fast-tracked with a completion date of 31 Dec 2021 stated in that contract. On 1 Dec 2021, I noticed that the permitting was not correct. I asked Green House to correct the permitting. When I asked for a status update on 4 December via email, I did not receive a reply. I tried to call the company but no one answered and there was a automated message that their message bank was full. My salesman didn’t answer his phone either. Neither the company nor my salesman responded to texts or emails. On 23 Dec, I finally heard from my salesman who told me that the crew would be installing my system on 24 Dec. I was told not to worry about permitting. I then asked my salesman, Lee S, that I wanted to speak to someone at the office. I received a call from Kat in the office shortly after the same day. I asked for the status and was told she would get back with me later that day. She didn't. On 24 Dec, I sent a contract cancellation letter to Green House via registered mail and emailed a copy to Lee and Kat. On 26 Dec, I received a call from Chris, who identified himself as a manager for Green House. He informed me he had taken over the project from Lee. He said they would be installing on Dec 28th. I asked about the permit and he told me to stay out of permitting and let them install. I informed him I'd cancelled. He said he'd seen my letter but said I couldn't cancel. Note that my contract did allow me to cancel after the 3-day cancellation period. Next, I received a text message that the crew would be at my home on 28 Dec. I messaged back that I had cancelled. I filed a complaint with the West Florida BBB. Green House responded that my contract did not mention a 31 Dec 2021 completion date (that is incorrect.) and that I was experiencing buyer's remorse. I would not call the reasons for my cancellation buyer's remorse. They did say that I had the right to cancel and that a manager would be in touch to arrange my refund by 5 Jan. I did not hear from anyone at Green House. I sent them an email demanding my refund. AND their President, Dana W, finally called me on Thursday, 13 Jan 2022. We had a very positive phone call in which Dana stated that due to the issues I'd experienced, Green House would NOT be deducting the liquidated damages of $1,500 as stated in my contract; He also stated that Green House would not charge me for any materials as they could be re-used on other projects. He requested that I take down any negative reviews I'd posted online - and I agreed to do that once I received our monies back. Dana stated that he was only waiting for one remaining engineering invoice that he'd requested twice - and he would call me the very next day, 14 Jan, to wrap this up. He didn’t call me back. It's now Wednesday, 19 Jan 2022 and I've still not heard from Dana or anyone at Green House despite multiple phone calls and emails requesting a return phone call. Green House appears to be a huge scam. They have 290 Google reviews. 99% of them are 5-stars. BUT, when you look at the individual reviews, none of the reviewers seem to live in Florida where Green House operates. Green House is still wrongfully holding our $12,209.33 deposit and have made no arrangements to return it. The funds were paid from my trust to benefit my disabled son. I'm retired and have no way of replacing these funds. UPDATE: Green House and I have come to a mutually satisfactory agreement.

1 year ago Edited February 15, 2022

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