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Green Home Systems

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7.4

Overall Score

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LAST UPDATED: May 26th, 2023

Green Home Systems is a whole-home energy efficiency provider that offers an array of renewable energy upgrades for homeowners. Green Home Systems opened its doors in 1987 and has been providing customers with a hassle-free solar experience. With over three decades of experience under its belt, Green Home Systems' goal is to offer high-quality solar energy products at affordable prices.

Video Customer Reviews

Thomas Robison Customer Review Video About Green Home Systems

Thomas Robison

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The Good

  • High Quality Products and Equipment
  • Excellent Warranties
  • Responsive Website and Mobile App

High Quality Products and Equipment

Green Home Systems uses high quality solar energy equipment in each of its projects. The company utilizes panels from SolarWorld and REC, which are both respected brands. Green Home Systems uses inverters from SolarEdge, which have a smart functionality and comply with UL 1741 SA.

Excellent Warranties

Green Home Systems offers some of the best warranties in the industry. The company provides its customers with a 25-year equipment warranty, which covers the panels and inverter, as well as a 25-year workmanship warranty, which covers labor. Those who go solar with Green Home Systems can be confident that they will be covered if something goes wrong with their system in the first 25 years.

Responsive Website and Mobile App

The Green Home Systems website includes a lot of helpful information, as well as a LiveChat feature that allows for live conversation with a company representative. Additionally, the company offers a mobile app so that customers can monitor their solar system from anywhere in the world. This application can be run on a mobile phone, tablet, or computer. The best part is that the app comes with Green Home Systems' standard package, so customers do not have to pay anything extra for it.

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The Bad

  • Customer Criticisms

Customer Criticisms

The majority of verified Green Home Systems reviews posted to Best Company are positive; however some current and former Green Home Systems customers have criticized the solar provider in the following ways:

  • Nineteen percent of negative reviews identified project managers as the chief reason for the complaint. More specifically, these reviews focused on difficulty communicating with project managers after the contract had been signed and trouble finding local contractors or subcontractors to assist in the solar project.
  • Sixteen percent of negative reviews cited issues with the customer service and support team — they specifically regard problems connecting with a service representative in the event of an outage or when the customer wants to receive updates on the installation process.

These reviews are mainly isolated incidents, and represent a small portion of Green Home Systems's overall review profile.

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The Bottom Line

With over 30 years of experience, Green Home Systems is a veteran in the solar industry. The company offers lengthy warranties, high quality equipment, and a nifty mobile monitoring app, but does not offer leases or PPAs. If you are interested in a loan or an outright purchase, Green Home Systems may be a good fit for you.

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Green Home Systems Frequently Asked Questions

How is Green Home Systems related to Panasonic?

Green Home Systems is a solar installation company that is part of the Panasonic Installer Program. As an Elite Installer, Green Home Systems has access to high-quality solar products and support services from Panasonic.

What is Green Home Systems?

Green Home Systems is a solar panel installation company that started in Los Angeles and expanded to over half the states in the USA. The company has represented the American Solar Industry in Washington, D.C.

Is Green Home Systems a certified installer?

Yes, Green Home Systems is a licensed and insured solar company, carrying certificates from SolarEdge and Enphase. The company is a Platinum Installer of LG Solar and Panasonic.

How many solar systems has Green Home Systems installed?

Green Home Systems has installed over 10,000 systems across the United States.

How can I start the process of going solar with Green Home Systems?

You can start by calling Green Home Systems or by filling out a form on the company's website to get a free quote.

Does Green Home Systems offer good customer service?

Yes, Green Home Systems takes pride in offering the best customer service in the industry, as evidenced by reviews on several platforms and review sites.

What is the complete solar process offered by Green Home Systems?

The complete solar process includes a free consultation, customizing your solar power system, signing an agreement, fast and professional installation, turning the power on, and enjoying the savings.

What brands of products does Green Home Systems offer?

Green Home Systems offers products from high-quality, trusted brands, including Enphase, LG Solar Panels and Panasonic top tier products.
Message from
Green Home Systems

At Green Home System, we are committed to providing homeowners with a seamless and stress-free experience when it comes to their solar installation.

We negotiate the best prices for solar equipment and pass on the cost savings to our customers, resulting in lower wholesale installation costs while maintaining the highest standards of service and equipment quality.

Our comprehensive warranty covers the entire installation, ensuring that our customers can enjoy the benefits of solar energy without the risk of contractor bankruptcy or warranty issues.

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Star Rating

4.1

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125 Reviews

Review Breakdown

5 grade

66%

4 grade

12%

3 grade

2%

2 grade

2%

1 grade

17%

Sentiment Criteria

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SUSAN MILLER Daingerfield, TX

Green Solar was very helpful in working with me so I could afford to purchase the solar system. Every time I have called with any question they have responded quickly.

5 years ago

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Timothy Wyckoff Stanfield, NC

Good company, easy experience. Very hands free, told them what I wanted and they got it done.

4 years ago

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Barbara Shaw

We have been very happy with the people we have come into contact with, thru email, phone calls and in person. Jake was very helpful at first, patient, took his time to explain details to us. Steve L. has been helpful as well, other than he didn't send the link we needed to be able to monitor our system. But today I had a call from Jayleen and she supplied that missing information and told us we had a check coming for $700. That will be nice but was hoping for more - always, right! The construction crew that came were great! They went to work as soon as they got here. We were not told ahead of time that they were coming but luckily we were here. They did a great job and cleaned up after they were done. We did have to call them as they did not leave papers for the state inspector but he was able to make a call and get the information he needed. We just made our first payment and have not seen any significant change in our electric bill but we are just getting started so we are very anxious to see what that difference will be.

4 years ago

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Leroy Metzler Olathe, CO

The is good it just took A while to get things going after the work got going the system is working good the warranty of the system is good the salesman gave me my money worth for the system i got

4 years ago

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Glenn Holzmann Kissimmee, FL

We had a problem that caused an interruption of production from our solar panels. I called Green Solar and it took almost 24 days to remedy that problem. Luckily my nephew knew how to get the system started after only 2 days, however, the gateway that monitors my system needed attention and Jaleen and Dennis did a wonderful job assisting in getting my service up and running.

4 years ago

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Alfred Morales Simpsonville, SC

Their experience was not so badd. but the issues that we did have with green soler was the fact that they're out of California and I live in South Carolina. HOA and inspections were a pain to deal with. I would suggest calling your HOA for all the rules before calling greensoler. If I had the opportunity to do it all again would i.???? Yes

4 years ago

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Review Source

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John Jacoby Marshalltown, IA

I like the panel really well and my bill went down but not all the way I thought it would but they are nice

6 months ago

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Reply from Green Home Systems

Dear John, we truly appreciate you taking the time and sharing your good experience with Green Home Systems.

Apr. 12th, 2023

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Review Source

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Keri Erwin Bishop, CA

Fast installation, great people, very knowledgeable to answer any and all questions and great warranties!

5 months ago

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Reply from Green Home Systems

Keeping our customers' utility bills low is one of our major goals at GHS, Keri. We do our best to provide a hassle-free installation and to save them money.

Apr. 12th, 2023

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Tony Gingrich Erie, PA

I worked with GHS to design, permit, and install a solar system on my garage roof last year. They walked me through the whole process. I was uncertain how it would get accomplished between their offices in California and my roof in Pennsylvania, but in about six months the system was producing.

4 months ago

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Reply from Green Home Systems

We are happy to have you as part of our nationwide green family, Tony. Our company prides itself on serving clients all over the United States. Thank you so much for sharing your wonderful experience with us.

Apr. 12th, 2023

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Mark Apfel Boonville, CA

Used excellent local contractor; good service ; came in on Price

4 months ago

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Reply from Green Home Systems

Dear Mark, our goal is to serve great customers like you and make the process as smooth as possible. Thank you for choosing us!

Apr. 12th, 2023

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Tanya Beyer Duluth, MN

Green Home Systems was easy to work with and prompt in getting us set up with grid-connected solar. They dispatched two men from a regional contractor who completed our install over 3 days; within a month we were getting & co-generating power from our panels. One disappointment was that we were promised a rebate payment which we never received.

4 months ago

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Reply from Green Home Systems

Thank you for sharing your experience with us, Tanya. We apologize for the delay in the rebate payment. If you need assistance with that as well, please feel free to contact us at: 888-721-7374 . The name of this review does not lead us to your project.

Apr. 12th, 2023

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Kaitlyn Gockley Sterling, CO

Green Home Systems was pretty easy to work with. We had issues with the first project manager assigned to us for not communicating, and they assigned us another project manager that seemed much better at communicating. We had tons of delays due to our electric company absolutely dragging their feet and the whole project took 6 months, but between my husband and I, the installers, and our Green Home Systems project manager harping on the electric company almost daily, we eventually got the project done the day before our loan was set to expire.

3 months ago

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Reply from Green Home Systems

Thank you for choosing GHS, Kaitlyn. It is a pleasure serving clients like you! Our company strives to make the solar installation process a smooth as possible.

Apr. 14th, 2023

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Review Source

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Marty Maskiewicz Greensburg, PA

Martin M. Pittsburgh, PA 3/15/2023 First of all, I do not believe in writing reviews that do not tell the entire story. That is why I have waited 2 years to write a review of Green Solar Technologies (now Green Home Systems). On January 27, 2021 I signed a contract with Green Solar Technologies to have 35 LG 340 watt solar panels and 2 Solaredge inverters installed on my house. Lesson number 1, don't expect a quick installation. An engineer came out to the house to ensure the roof was good enough to support the panels and the shingles were in good shape so that the panels would not need to be removed in just a couple of years to re-shingle the house. Then the approval process begins. Local code approval must be obtained and the electric company needs to approve the plan. Lesson number 2, Green Solar subcontracts the work. If Green Solar doesn't have an electrician immediately available, they must contract with one. This took several weeks and on May 12th the supplies were delivered and installation was scheduled for May 18th. On the night of May 17th the electrician's wife decided to go into labor 3 weeks early, so installation was delayed a few more days. Lesson number 3, the electric company runs on their own schedule and they have no intention of rushing things. Another 2 weeks went by before the power company came out to look at the installation and install the net meter. You cannot turn the system on until they give final approval. Lesson 4, don't expect everything to work the first time. 3 of the panel optimizers were bad and needed to be replaced. We found this out on June 17th. Only 32 out of 35 panels were producing electricity. After numerous delays, the 3 replacement optimizers arriver on July 29th ,2021 and on August 9th the electrician installed them. Lesson 5, I have West Penn Power as my electric provider. In Pennsylvania, you can select a different company for power generation but must stay with West Penn Power for distribution. If you do that, West Penn Power will pay you a lower price for the electricity you send to the grid. I needed to go back to West Penn Power for both generation and distribution before they paid me the same amount of money per kilowatt I sent to the grid as I paid when I drew power from the grid. 2022 was the first full year that the system produced power. On average, the system produces 1,100 KW per month (more in the summer, less in the winter). The panels and inverters that Green Solar uses are top notch and the 25 year guarantee is one of the best in the business. When one of the optimizers went out last year, they notified me and had an electrician come out to replace it. The Solaredge app is fantastic. I can see what my panels are producing in real time and the app keeps track of production history. In Pennsylvania (and some other states), we can sell our Solar Renewable energy credits (1 credit equals 1 megawatt of generation). I use SRECTRADE to sell my credits. It took a little while to set up the account, but it is well worth it. Bottom line, I am very pleased with the system Green Solar installed. Don't expect a quick installation though, since a lot of the delays are not Green Solar's fault. It would be nice if they had more electricians in the installation area to prevent delays, if Green Solar fixes this issue, I would give them 5 stars.

2 months ago

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Reply from Green Home Systems

We appreciate your time and effort in writing this detailed review, Marty. New customers will benefit greatly from your advice. In addition to providing top-notch products, Green Home Systems offers a great warranty and high-quality service. We pride ourselves on being one of the leading solar companies and helping our clients become independent.

Apr. 13th, 2023

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Chuck Pine Winchester, IL

I am glad to finally get my solar panels installed, I haven’t had them installed long enough to see how it improves my electric bill. It seemed like the process would go smoothly and then not so much. The installers did d professional work and kept me informed during installation. Sometimes the communication between Green Home Systems, Ameren Illinois, and me was a little strained.

2 months ago

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Reply from Green Home Systems

Hi Chuck, we are so happy to know that the installation process went smooth. Thank you for your high rating!

Apr. 13th, 2023

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DeEtte & Yaron santa clarita, CA

Customer Review Video

1 day ago