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Fusion Power

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5.9

Overall Score

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LAST UPDATED: April 14th, 2023

Founded in 2017 and headquartered in Chandler, Arizona, Fusion Power is a vertically integrated solar provider that has installed more than 4,000 solar PV systems throughout the state. The company serves residential, commercial, and governmental clients, offers robust financing options, and has saved customers millions in collective dollars on their energy bills.

Fusion Power is currently offering a Summer 2021 promotion that includes a complete solar panel system for $0 out of pocket.

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The Good

  • Vertically Integrated Company
  • Wide Selection of Solar Products
  • Competitive Warranties
  • NABCEP Certified
  • Multiple Financing Options

Vertically Integrated Company

Fusion Power is a vertically integrated solar panel installation company, meaning everything from the initial energy consultation to the final install and interconnection to the power grid is handled in-house. Fusion Power's energy consultants are well versed in state and federal incentives like the Federal Tax Credit, as well as how to maximize the energy output of your home solar panel system.

The company's expert design and NABCEP-trained installation teams will then work together to build you the perfect solar power system. And the solar installer's customer support team will ensure smooth operation post-install, and send help to service the system should the need arise.

Outside of manufacturing the system's physical components, Fusion Power is available to help, every step of the way — only one point of contact, and no third-party contractors.

Wide Selection of Solar Products

Fusion Power provides the homeowner with a variety of solar panels and inverters. This wide selection carries the advantage of both maximizing the solar energy of their home while also staying within the customer's budget. Fusion Power's solar products include solar panels from SunPower, the industry-leading producer of high-efficiency solar cells. The company also installs inverter and monitoring technology from Enphase.

Competitive Warranties

The solar installer guarantees its work with competitive industry warranties. These include a 12 to 25-year equipment warranty (from the manufacturer) and a 10-year workmanship warranty. Product warranties cover damaged or defective system components that inhibit the performance of the systems. The 10-year labor warranty (considered the industry average), covers the physical work put into the system, and covers necessary maintenance in the event the energy output has been negatively affected in any way.

NABCEP Certified

Fusion Power has been certified by the North American Board of Certified Energy Practitioners (NABCEP), which means not only does the company install some of the best solar panels and solar inverters on the market, but its technicians have also undergone advanced training measures to ensure the systems are expertly installed and built to last.

Multiple Financing Options

Customers of Fusion Power can finance their solar energy system in a number of ways:

  • Cash purchase — requires the greatest upfront investment, but offers the greatest potential return on that investment; requires no monthly payments; entitles buyers to both federal-level and state-level incentives including the federal solar tax credit; comes with a 25-year extended equipment warranty.
  • Solar loan — no upfront payment required, and comes with low monthly payments from leading solar lenders like Mosaic, Dividend, and more; comes with all the benefits of ownership, including incentives and tax credits, along with the 25-year equipment warranty.
  • Solar lease — zero money down and low monthly payments; all installation and maintenance costs are the company's responsibility; power production guaranteed for the life of the solar panel system; warranty included.
  • Power purchase agreement (PPA) — only pay monthly for the power you produce; zero upfront costs; 25-year equipment warranty; production guaranteed.
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The Bad

  • Limited Availability
  • Unclear Solar Battery Offering

Limited Availability

Fusion Power is only available to residents of Arizona, which is quickly becoming one of the most popular destinations for solar installers. Arizona residents can see Fusion Power's work in any of the following cities and beyond:

  • Phoenix
  • Chandler
  • Tempe
  • Mesa
  • Queen Creek

Customers are encouraged to read verified Fusion Power reviews to determine if the company's services are best for them.

Unclear Solar Battery Offering

We were unable to determine whether Fusion Power offers system upgrades like solar batteries or clean energy, natural gas generators. Solar battery models like the Tesla Powerwall or Generac PWRcell are quickly becoming one of the most widely sought after features of any solar energy system. Solar batteries store surplus solar power that can be used to charge an electric vehicle, in case of an emergency, or during the night time, thus expanding the system's overall efficiency.

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The Bottom Line

Fusion Power’s access to industry-leading solar products, its NABCEP certification, and competitive financing options make the company a solid candidate for Arizona residents interested in going solar. Homeowners are encouraged to read Fusion Power reviews and reach out to the company directly for a free quote and deeper look at specific solar panel and financing options.

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Star Rating

3.5

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360 Reviews

Review Breakdown

5 grade

38%

4 grade

21%

3 grade

13%

2 grade

12%

1 grade

16%

Sentiment Criteria

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Quality

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ALICIA MANRIQUEZ Phoenix, AZ

I rate them highly because of the Honesty of Solar rep , Zach Bee. The key to getting your Solar is in the Honesty of the Representative quoting you and not over selling the solar. I have paid off my Solar and also received my tax credit, which was like bonus. By bill has bee n in the negative. Saving so much money. This is because I was not oversold on my Solar.

1 year ago

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Hanrion

Any time I’ve had any issues or problems, they’ve been able to resolve my issues right then and there and if they couldn’t they were able to give me a time line and they stuck with it. Everything has panned out exactly as they said. Installation was seamless. They came in and took care of it. I didn’t have to do anything. I would like it more if they used a different financing company.

2 years ago

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Lisa Queen Creek, AZ

The equipment looks sturdy. We’ve noticed that it is definitely working and there is a big difference in our bill. It is expensive but it would definitely recommend them. There are so many different companies involved with fusion power that I did have issues with a few in the beginning but customer service is easy to get in contact with and overall it wasn’t too bad.

2 years ago

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V Litchfield Park, AZ

Customer service is great. There are no hassles if you call. They are really easy to work with. I had an issue with the pressure on my ceiling and they came out within the week to make sure to fix the problem. It was fantastic. They made sure everything was clean after it was installed. The panels are working. I am happy with the whole system.

1 year ago

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Beverly

All my expectations are met. I am banking on them for the hot Arizona summer. They have been very attentive and answered all my questions. Installation was poor because I have a metal roof so it was three months before it was installed.

1 year ago

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Calin Peoria, AZ

Overall it has been a good experience. They could be a bit more transparent with you with every detail of the process to make the transition a little easier but the only downside is the loan company they use. It was only inconvenient but you can’t really avoid those things. It is not so much their fault as mine.

1 year ago

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John Sun City, AZ

The little I’ve had to be in contact with customer service, they have done follow ups if I haven’t responded. They are fast and efficient. I am satisfied with the installation and the crew. They were fast and informative. The manager was terrific. He took the time to point things and explain things.

1 year ago

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Anthony Peoria, AZ

My sales rep was phenomenal. He put everything out there for me so I understood very clearly. There are no hidden charges or things. They don’t try to sugar coat things. All my questions were answered. They have been on top of my situation from the beginning.

1 year ago

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Mark Sun City West, AZ

Fusion Power employees understand their business and could answer my questions. They communicated with me throughout the installation and managed the project expertly. Everything happened on time or they let me know about the time adjustment before it happened.

2 years ago

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Gearold Sun City, AZ

Everything is neat. They’ve done a great job. It is installed very well. My problem was I was told was not going to pay the fees but I still had $30 in fees. I would still recommend them to people though I would tell them to get more panels.

2 years ago

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Gomez Marana, AZ

The salesman was not shady like some other walk up salespeople. I have never liked any other salesman before. The installation was perfect and flawless. I haven’t had a single issue. Everything was painless and the people were courteous.

2 years ago

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Fern Arizona City, AZ

You can’t talk to an actual human being, you have to go through a computer when you call customer service and I hate that because I am not very computer savvy. They equipment seems to be working very well and I haven’t had any real issues but I would like people in the office to call.

2 years ago

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Jeremiah Phoenix, AZ

My sales guy answered all my questions and made me feel comfortable about the financial decision. He really took the time to listen to all my questions. It has lived up to what it is supposed to so I don’t have any complaints. Everything fusion power has done has been good.

2 years ago

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Diane Phoenix, AZ

For the last two months I’ve had zero electric bills. The equipment is doing what it needs to do. It is a good company. They communicate well, which is really important through the whole process. I always had the information and I knew what was going to happen.

2 years ago

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Ramon Verdugo Oakland, CA

I want to give a big shout-out to Eric C from Fusion Power for helping us select the right solar system. He had the patience to carefully look over our power usage, our budget and made his recommendations. Thanks Eric C for being considerate and getting us a large system for a great price!!

8 months ago

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Jason McDonnell Mesa, AZ

Every process from the sales team to the installation to the turning on of the panels was extremely smooth. I never felt like I was being coerced into something I didn't want. Very professional and helpful.

1 year ago

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Michael Surprise, AZ

I have recommended Fusion Power to friends and two of them have already used them for installation. They were great. They were neat. It was efficient and quick and they equipment has help up.

1 year ago

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carol r benson Sun City West, AZ

Equipment is good and I haven't had to pay a utility bill so far even after the hot summer we had last year. The lease payment covers it along with the credit I accumlate in the winter.

1 year ago

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Richard Ehlert Sun City, AZ

The Fusion Power representative explained things well to us before sign up. The installation and usage has gone just as we expected. Any questions we have had were answered promptly and explained well.

1 year ago

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Barbara Sun City West, AZ

It has stood up well against storms and bad things that have happened. It has gone very well. One time a person in my neighborhood turned off my power and they were out immediately to restore my power.

1 year ago

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Thon Sun City West, AZ

It seems to be working for us fine. They did what they said they were going to do. The people are nice and the sales pitch was good. They kept us in the loop about everything.

1 year ago

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Sanchez Gilbert, AZ

Equipment works as advertised. I had a personal relationship with the salesman. There were a couple of questions I had that it took them a couple of days for them to call back but I understand they are very busy.

1 year ago

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Sue Sun City West, AZ

They are very professional. Knew how to get the job done. So far has saved us a lot of money. Showed us how everything works in terms we could understand. Getting rewards like the gift cards is a wonderful addition.

2 years ago

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Steven Holland Goodyear, AZ

Great timely service friendly staff! On time professional servicemen, very knowledgeable and efficient! Every questions I ask was answered with assured response. Trust worthy work ethics with safety first at all times.

2 years ago

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Bryan Queen Creek, AZ

Customer service is pretty timely getting back to us if we have any issues. If we have any questions, it is always easy to get a hold of somebody. We liked the sales person. He answered all of our questions.

2 years ago

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Anthony Mesa, AZ

Highly recommend. It looks very nice and clean. Even the wiring is almost unnoticeable. The company has been responsive to every single questions and they are immediate with their help.

2 years ago

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Bob Mesa, AZ

Throughout the entire process they did a great job. It was very seamless and very smooth. Customer support was able to answer every question from start to end. They were very transparent.

2 years ago

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Fatherley Mesa, AZ

It looks nice from the street and we’ve had no problems with it. Every time I have to call customer support is it a positive experience. They are polite, courteous, and professional.

2 years ago

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Jennifer Queen Creek, AZ

Often there are delays but they do follow through eventually. We like the representation. We had a very clear plan and had an alternative plan when the original plan wasn’t working.

2 years ago

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Carolyn Florence, AZ

The insulation went really well, I have never seen something so quickly done in my life actually and the gentleman that did it was just very very good with what they did, cleaned up everything.

2 years ago

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Jenn Queen Creek, AZ

Good follow-up, great customer service. From the very beginning I was aware of cost, savings, and timelines for the installation. They followed up by phone/email/text.

1 year ago

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Edward Phoenix, AZ

I was impressed how quickly everything was put up. They came and did the job in one day. It was fabulous. It has been working well for me. I am happy I did it.

1 year ago

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Estelle Rockley Sun City, AZ

The savings is INCREDIBLE! There is nothing to worry about, check, fix, change. All systems are go, all the time. The bill last month was $2.54! Wow!

1 year ago

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Denise Peoria, AZ

Customer support is readily available to answer questions throughout the process. Anytime we needed anything, Fusion Power responded quickly. It is easy to understand.

1 year ago

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Dale Phoenix, AZ

All my questions have been answered to my satisfaction and the appointments were made and they showed up on time and cleaned up afterwards. It went very well.

1 year ago

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Carol Arizona City, AZ

Seems to be good. The installer were great. It can be difficult to figure out but once you get it set up it is night and day and customer service is the best it can be.

1 year ago

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Dixie Mesa, AZ

Fusion Power is very professional. Their installers know what they are doing and their team keeps you informed every step of the way. So excited to have solar!

2 years ago

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Lloyd Chowchilla, CA

I like the representation though sometimes I don’t get the right answers but it could be because I didn’t ask the right questions. It was installed very good.

2 years ago

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Anonymous Phoenix, AZ

Everything had gone well. They got in quick and installed it before the day. They handled everything professionally. They’ve answered pretty much all my questions.

2 years ago

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Frances Sun City, AZ

Everything was taken care of, I didn’t have to worry about anything. Their customer support seems like it is very helpful. The equipment produces well.

2 years ago

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Lianne Mesa, AZ

I am comfortable with the sale. They explained the product and service really well. They are really knowledgeable. It seems to be working as it is supposed to.

2 years ago

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Ryan Peoria, AZ

It went up smoothly and perfectly. I have done a lot of my own research on the equipment and I have concluded it is the best equipment for our property.

2 years ago

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H Mesa, AZ

It was a good choice and a fair price. They’ve been good about taking care of me and answering my questions. It was installed very quickly and nicely as well.

2 years ago

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Lewis Gilbert, AZ

This company came in and explained in detail the how the the solar was going to work and answered all of my questions and concerns. The day of the install they were early did an amazing job and afterwards cleaned up. I can’t see any conduit at all they did an incredible job on the install. I am also saving thousands of dollars saving hundred of dollars in a single month in the summer!

2 years ago

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Reply from Fusion Power

Thanks Lewis

Apr. 26th, 2021

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Monica Hall Surprise, AZ

Outstanding agent Jayme C signed us up, followed up with us and every referral we provided. Installation went perfectly.

1 year ago

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Frisbie Sun City West, AZ

Everything has gone smoothly. They are efficient. We haven’t had to call anybody because everything is done correctly the first time.

1 year ago

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Richard Surprise, AZ

I am not sure we have enough panels on the roof but I like that there was no down payment and getting them installed went very well.

1 year ago

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Lund

Josh was able to answer questions when I needed answers. Installation was smooth. I haven’t had any problems with the system.

1 year ago

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Bridget Gilbert, AZ

It is saving me a lot of money. The staff is friendly and does their job. I had some trouble downloading the app to see how my power grid is working.

1 year ago

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Patsy Sun City, AZ

The two sales people I spoke with were the deciding factor for me to chose them. Their support is excellent. It has been smooth getting it installed.

1 year ago