Freedom Forever

• Expansive Service Area
• Freedom Forever Solar Panels
• Freedom Forever Smart Home Accessories
• 25-Year Production Guarantee 
• Freedom Forever Customer Portal
• Commitment to Customer Education

Expansive Service Area

Freedom Forever services 29 states, a much larger service area than most solar companies in the industry. The company’s ability to service more states is likely due to the fact that it partners with solar sales companies, allowing it to expand its reach further by connecting you with local solar installers in your area. Freedom Forever services the following states:

It is also worth noting that Freedom Forever will be expanding its services to Michigan, Washington, and Wyoming in the near future.

Freedom Forever Solar Panels

The Freedom Forever solar panel is designed to be sleek and slim, fitting the needs of a modern home. But the Freedom Forever solar panel sets itself apart from other solar panel options in the industry by being compatible with all climates, ensuring that the panels will function powerfully and efficiently in low light, low temperature, and/or harsh climate conditions. In addition, all Freedom Forever panels are ethically sourced and are guaranteed to be installed properly, ensuring high energy production.

Compared to other leading solar panel options in the industry, Freedom Forever solar panels are durable, efficient, aesthetically pleasing, and protected by a 25-year production warranty.

Freedom Forever Smart Home Accessories

Every customer that goes solar with Freedom Forever receives a smart home system. The basic smart home kit is made available through a partnership with Vivint and includes the following accessories:

• 12 months of free service and professional monitoring
• 2 door sensors
• 1 motion detector
• 1 Doorbell Camera Pro
• Hub Lite
• Vivint app with solar production

The option to receive a free smart home system with your solar panel installation is a very unique offering in the industry — most companies don’t offer this perk.

25-Year Production Guarantee

Freedom Forever solar panels and solar systems are all protected with a 25-year production guarantee. The system monitoring included in your purchase watches for energy production dips and if your system produces less power than promised, the company will give you a check for the difference.

Freedom Forever Customer Portal

Alongside system monitoring, customers also have access to a customer portal throughout their solar installation. You can check your project status, get process updates, and read through documents from the customer portal.

Commitment to Customer Education

Freedom Forever’s website has several aspects focused on basic solar knowledge. For example, the website gives access to resources like podcasts, basic solar knowledge, tax incentives for every state, and state-specific solar benefits. 

One of the most helpful sections is a state-by-state breakdown of solar benefits, incentives, and information. For each state, Freedom Forever has provided clear information about tax breakdowns and incentives. Each state’s weather is accounted for and includes recommendations. Tips and suggestions are included for each resident, depending on his or her state. 

Solar can be an overwhelming industry to enter. This clear and simple information can help future clients feel confident going forward and make informed decisions. Freedom Forever also seems trustworthy in its efforts to better serve the specific needs of its customers. The website is client-focused, well-researched, and transparent. 

Additionally, the company has a clear sustainability focus, explaining the environmental impact of solar power and its commitment to decarbonizing energy.

• Negative Freedom Forever Reviews 
• Indirect Customer Relationship 
• Lack of Equipment Details

Negative Freedom Forever Reviews

While many customers are satisfied with Freedom Forever, there are also mixed reviews that have not appeared to be addressed by the company. Some complaints are repeated, including difficulty reaching the customer service department and delayed follow-through when issues arise.

Indirect Customer Relationship

The company does not sell directly to homeowners. Rather, Freedom Forever partners with top local solar dealers within the solar industry. 

This distinction may explain some of the reviews describing difficulty getting in touch with a representative. 

Since each area and partner is different, it’s unclear what to expect from a local dealer. Customer service may vary according to state, area, or dealer. If clients are looking for a more cohesive communication process, local-only solar companies may be a better fit.

Lack of Equipment Details

Freedom Forever now has self-branded solar panels, which are described as ethically sourced, sleek and slim, and compatible with all climates. More information on these panels — such as manufacturing location and efficiency ratings — would help consumers identify the similarities and differences between these and other solar panels.