2.8
4.9
Overall Score
Important Note: As of July 12, 2017, Direct Energy Solar is no longer offering residential solar installations. The information below may now be incorrect or outdated.
Direct Energy Solar is a solar installer with a mission to spread solar power to American rooftops and help customers receive stable utility bills and reduce their carbon footprint with renewable energy. Since 2007, Direct Energy Solar has been providing personalized services and residential solar panels to customers in seven different states.
Read on to discover The Good, The Bad, and The Bottom Line about Direct Energy Solar, as well as view Direct Energy Solar reviews from real customers.
With Direct Energy Solar, you can switch to clean energy for $0 down by choosing a lease or a loan. These no-money-down options are great because they eliminate the hassle of having to come up with a down payment before the installation can take place.
Direct Energy Solar also gives you the option to purchase a solar panel system outright, which is a good option if you have the resources to do so because it will end up saving you the most money on energy costs in the long run. Plus, when you own your solar panels, you'll be able to take advantage of the 30 percent federal tax credit, as well as any state renewable energy incentives available in your area.
Several Direct Energy Solar reviews praise the solar power company for its transparency in regards to guarantees and warranties.
When you make the switch to clean energy with Direct Energy Solar, you'll receive a system electricity production guarantee for 10 years. If your system is not producing as much electricity as it should, Direct Energy Solar will compensate you for the shortage.
Your system will also come with a 10-year warranty (there is also a 20-year option if you want to pay more) that covers you in the event that there are defects in the installation hardware, materials, and components of your system.
Each solar panel will also come with a 25-year warranty from the manufacturer, which is industry standard.
Direct Energy has an extensive portfolio of home projects on its website. Each project page provides some important pieces of information about the solar PV systems that Direct Energy Solar installs.
According to the testimonials on the website, Direct Energy Solar customers are saving anywhere from $600-$1100 per year, depending on the size of their home.
There is a chance that Direct Energy Solar does not service your state. Its website shows the company servicing only California and states on the northeast coast of the U.S.
If you don't live in one of these areas, you won't have the opportunity to do business with Direct Energy Solar and will need to consider other solar companies.
Some common customer complaints filed against Direct Energy Solar stem from delays and lack of communication throughout the solar project. Several customers have accused this solar installer of moving quickly at the beginning of the process and then failing to communicate and drive the solar PV installation process to completion.
Direct Energy Solar offers installations for $0 down, as well as some nice warranties.
However, the company is limited in the states that it services and has received accusations of communication failures and low turnaround times from customers.
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