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Consolidated Solar Technologies

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5 User Reviews
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In 2008, Consolidated Solar Technologies was founded to provide solar power solutions to residential and commercial customers in New Mexico. The company stands by its products and prides itself in the excellent customer service and personalized attention that it provides. Consolidated Solar Technologies also helps customers take advantage of tax incentives and other programs to ensure that they get the most out of their systems.

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The Good

  • Emphasis on Customer Service
  • Solid Products with a Great Warranty

Emphasis on Customer Service

Consolidated Solar Technologies takes care to put the customer first and specializes in a no-hype atmosphere. Consumers who call upon the company to install a new system on their home will receive one-on-one assistance and special attention to ensure they are getting the product that is right for them. Furthermore, the Consolidated Solar Technologies team is responsive, prompt, courteous, and will listen to concerns and questions.

Solid Products with a Great Warranty

The solar panels, inverter, and other equipment used for Consolidated Solar Technologies' solar power systems are made of only the best products. The company utilizes solar panels from SunPower Corporation, which has done reputable business since the 1970s. Both the equipment and the workmanship are backed by a 25-year warranty.

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The Bad

  • Inconvenient to Obtain Information

Inconvenient to Obtain Information

While Consolidated Solar Technologies excels at serving its customers, the company doesn't do the best job at providing potential customers with information. Many solar power companies will let potential customers know clearly and easily what the costs for solar are and what payment methods are available to them, but Consolidated Solar Technologies doesn't do this. Instead, consumers must call the company in order to find out more information, which can be somewhat time consuming.

 

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The Bottom Line

While Consolidated Solar Technologies is missing some important information on its website, the company performs well in other aspects of its business, including customer satisfaction, experience, and equipment. If you're thinking that Consolidated Solar Technologies might be the best choice for your needs, calling the company for more information is recommended.

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Star Rating

3.8

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5 Reviews

Review Breakdown

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40%

4 grade

40%

3 grade

0%

2 grade

0%

1 grade

20%

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Ernest Hawes Albuquerque, NM

CST was recommended to us by a close friend who has had a system from this company for several years. Several other companies had contacted us, usually offering a "free" system, that when evaluated, wasn't really free or did not offer as much in overall savings as did CST. We received a detailed proposal from CST that met our specifications, not some pre-determined system from the company. Delivery and installation was handled efficiently and the installers worked with us throughout the installation and startup process. Communication was very good. The quality of the product is the best in the industry and so is their guarantee. Follow-up after installation has been very good. Excellent financial arrangements were offered and the financing process could not have been easier. Our system has been in operation for close to a year now and we could not be more pleased with the results. Our only regret is that we didn't get our solar system from CST sooner.

4 years ago

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kathy Croton On Hudson, NY

Having just installed a fairly large system with CST (april 2016), I am happy to provide info on our experience. It is important to have direct contact with a company's representative for pricing info. No job is 'standard' -- particularly in NM. Being within the city limits of Santa Fe, CST worked directly and effectively with city officials for our approvals and the required permits. Handling all the details while keeping us informed throughout the process. The actual installation was meticulously carried out -- wiring and hookup of the controls (in our case, the garage) was beautifully done (drilled holes were neatly made and caulked, control boxes well laid out on garage walls so not to be blocked or in the way of garage wall space, etc.) It was so exciting the day we went live (and were given a walk though of how to interpret the control panels, meters, etc.) CST walked us through the forms for the tax credit paperwork providing the information we would need to submit -- all with an overview check list. And yes, a remote monitoring system was included!!

5 years ago

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Janice Santa Fe, NM

I had a very. very good experience with CST. I highly recommend them to others! I love being able to track the usage and saved power via the web. I look at it almost everyday! I LOVE SOLAR!

4 years ago

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Shelly Albuquerque, NM

I had great experience working with this company to have solar panels installed at my residence. The service was very prompt, in timely manner and extraordinary.

3 years ago

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DM Los Lunas, NM

Worst Company terrible customer service

3 years ago

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