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Comet Energy

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7.1

Overall Score

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LAST UPDATED: April 19th, 2023

Comet Energy is a commercial and residential solar company, based in Boise, Idaho. Comet Energy offers full installations (panels, backup batteries, etc.) for both home and business owners. The company wants to support its clients every step of the way, from initial planning to tax preparation to installations.

The company has over 20 years of experience in a variety of solar experiences. Together, Comet Energy’s team has successfully completed over 4,000 solar projects.

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The Good

  • Company Focus on Honesty 
  • Certified Experience

Company Focus on Honesty

According to Comet Energy’s website, the company prioritizes honesty and transparency. The founders of the company spent several years in other solar businesses of varying sizes. They each saw the need for clear communication between company representatives and clients. Clients need to know all the options in order to make informed decisions. Comet Energy team members sit down with their customers, discussing all the potential energy solutions. For Comet Energy, transparency comes before profit.

Certified Experience

Comet Energy has proven its solar knowledge and experience in a variety of ways. First, Comet Energy has over 20 years of solar experience within its team. Over those 20 years, Comet Energy team members have successfully completed over 4,000 solar projects.

Second, Comet Energy has the certifications to prove its experience. Comet Energy has three NABCEP certifications. These certifications ensure the company is up to date on the industry’s best practices: ethical training, recent innovations, and safety protocols. 

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The Bad

  • Unclear Products

Unclear Products

Comet Energy doesn’t provide much information about products, including warranties or brands. Product information is vital for clients in deciding which solar company to use. Clients should contact a Comet Energy representative for more information. 

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The Bottom Line

Comet Energy is a local Boise solar company with over 20 years of experience. The company prioritizes providing transparent and simple information for its clients. Comet Energy has established credible experience through past projects and certifications.

While the solar company makes promises of quality installations and honest customer service, Comet Energy’s actual reputation is unclear. The company doesn’t disclose product information. Clients should contact Comet Energy representatives if they want to know more information about products and services. 

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Star Rating

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4.7

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17 Reviews

Review Breakdown

5 grade

88%

4 grade

0%

3 grade

6%

2 grade

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1 grade

6%

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Don Murray Boise, ID

Comet Energy perform installed our Solar System and I was very pleased with their performance. We did have a little leak after the installation in which they promptly came back and repaired. I would highly recommend them on future .projects. They also helped me with knowledge and advice on wiring for my shop. Strongly recommend them to anyone else planning a solar project. Professional and great to work with.

10 months ago

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David Lindstrom Nampa, ID

Comet energy did a great job installing my solar panels. They were always answering my questions when I asked. Michelle did a great job keeping me informed on the progress of the project. I would recommend them for installing your solar.

10 months ago

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Curtis Hough Ontario, OR

I had Comet Energy install my solar panels about 7 months ago and they were wonderful. Even the 1 hiccup that happened was a breeze to deal with with their help. (City permit issues) They are courteous and knowledgeable about all things solar. I'd recommended them to anyone looking for solar installation.

10 months ago

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Karen Yraguen Fruitland, ID

Prompt and timely. The staff from startup to finish were knowledgeable and personable and again swift with the installation.

1 year ago

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Reply from Comet Energy

Thank you! We do our very best to keep our crews informed. We appreciate your positive review!

Dec. 27th, 2022

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GL Mono Hot Springs, CA

Were very professional and kind. Answered my questions w/o judgment. Had a positive experience. Would recommend them to others looking into solar.

1 year ago

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Reply from Comet Energy

Thank you! When you do refer us, make sure you have them mention your name to get your referral bonus! Depending on the size of their system, you could get up to $1,000! (Check our website for more information.)

Dec. 27th, 2022

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Catherine Long Nampa, ID

They were very thorough and professional. They did excellent work and were expedient. I couldn't have asked for a better company to work with.

1 year ago

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Carma Farrar Logan, UT

They did what they said they would do and in a timely manner. Even after the intstall they helped walk me through how to determine how much energy was being produces, issues with snow covering the panels, etc.

10 months ago

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Heather Brown Garden City, ID

Comet Energy installed my solar 2 years ago and I’m loving it! My bill was often over $200 and it’s usually $5 now (the cost to have a meter). They came and left when they said they would and answered all my questions.

1 year ago

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Reply from Comet Energy

We are so happy that you've recognized one of the huge benefits of switching to solar! Thank you for using Comet Energy!

Nov. 16th, 2022

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Christopher Barnes Meridian, ID

They listened to me when I had concerns and made sure the job was completed correctly and on time.

1 year ago

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Reply from Comet Energy

Thank you for asking questions, Christopher. It is important that each of our customers are informed and understand what is going on. We hope you're enjoying your system!

Dec. 27th, 2022

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George Lloyd Stetter Caldwell, ID

They did a good job once they got started, other than the fence around the arraybut getting them to start, the loan and the tax credit was fuzzy

1 year ago

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Reply from Comet Energy

Hi George, We have reached out several times since you left this review and haven't been able to get a hold of you. We do agree that the fence could use some work and would like to discuss this with you if you are available. I'm sorry if you weren't informed that a ground mount would take longer. We cannot install those in the winter months, as the ground is usually frozen, and you should have been made aware of this. If you still have questions about your loan and tax credit please contact your salesperson, as we only handled the installation on your project. If you have any questions or concerns or would like us to correct the fence, please reach out to us. Thank you, The Comet Energy Team

May. 3rd, 2023

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Stephanie Schiess Boise, ID

Honest and upfront company. They told me exactly what to expect from the sale to the install to the upcoming bills. Excellent customer support throughout the whole process

2 years ago

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Reply from Comet Energy

Thank you so much for taking the time to leave us feedback!

Oct. 19th, 2022

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Hal and Peggy Nickle Greenleaf, ID

Timely receipt if contract, Excellent service and product knowlege

1 year ago

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Dawn L Gale Meridian, ID

They were efficient and careful when they installed our solar system.

1 year ago

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Reply from Comet Energy

Thank you, Dawn! It was a pleasure to work with you!

Dec. 27th, 2022

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Kevin Mountain Home, ID

good work, done in a timely manner . Clean install.

1 year ago

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Glen Grant Meridian, ID

"0" problems. electricity bills are almost nothing.

1 year ago

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Reply from Comet Energy

Thanks, Glen! We are so happy to hear this!

Dec. 6th, 2022

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Tony Wang Meridian, ID

Good installation job! Since installed over a year ago, I had experienced Zero issues!

1 year ago

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Reply from Comet Energy

Thank you, Tony! It was great to work with you!

Jan. 12th, 2023

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Kelli lopez Nampa, ID

Cannot contact customer service and I still have an extremely high power bill

1 year ago

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Reply from Comet Energy

Hi Kelli, We are sorry you are unhappy with your results. We pride ourselves in customer service and are sure to follow up if we happen to miss a call. We have reached out to try to discuss these issues with you, but are unable to get in touch with you. When we receive a contract from a third-party sales company, we install what was agreed to in the contract, which most salesmen are careful to calculate as close as they can. Unfortunately, we, the installation company in this situation, aren't given any information to go on to discuss the amount of solar we install or how it might affect your power bills. If your production isn't what you were promised, I would suggest reaching out to your salesperson. If you have any questions about your system or how it is performing, please contact our office at (208)278-6064. Thank you, The Comet Energy Team

May. 3rd, 2023