Comet Energy Reviews

4.7

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17 User Reviews

7.1

Overall Score

4.7

star star star star star_half

17 User Reviews

7.1

Overall Score

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Summary of Reviews

Star Rating

4.7

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17 Reviews

Review Breakdown

5 grade

88%

4 grade

3 grade

2 grade

1 grade

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Verified Customer

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Don Murray Boise, ID

Comet Energy perform installed our Solar System and I was very pleased with their performance. We did have a little leak after the installation in which they promptly came back and repaired. I would highly recommend them on future .projects. They also helped me with knowledge and advice on wiring for my shop. Strongly recommend them to anyone else planning a solar project. Professional and great to work with.

1 year ago

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Verified Customer

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GL Mono Hot Springs, CA

Were very professional and kind. Answered my questions w/o judgment. Had a positive experience. Would recommend them to others looking into solar.

1 year ago

Reply from Comet Energy

Thank you! When you do refer us, make sure you have them mention your name to get your referral bonus! Depending on the size of their system, you could get up to $1,000! (Check our website for more information.)

Dec. 27th, 2022

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Verified Customer

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Karen Yraguen Fruitland, ID

Prompt and timely. The staff from startup to finish were knowledgeable and personable and again swift with the installation.

1 year ago

Reply from Comet Energy

Thank you! We do our very best to keep our crews informed. We appreciate your positive review!

Dec. 27th, 2022

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Verified Customer

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Catherine Long Nampa, ID

They were very thorough and professional. They did excellent work and were expedient. I couldn't have asked for a better company to work with.

1 year ago

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Verified Customer

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David Lindstrom Nampa, ID

Comet energy did a great job installing my solar panels. They were always answering my questions when I asked. Michelle did a great job keeping me informed on the progress of the project. I would recommend them for installing your solar.

1 year ago

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Verified Customer

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Curtis Hough Ontario, OR

I had Comet Energy install my solar panels about 7 months ago and they were wonderful. Even the 1 hiccup that happened was a breeze to deal with with their help. (City permit issues) They are courteous and knowledgeable about all things solar. I'd recommended them to anyone looking for solar installation.

1 year ago

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Verified Customer

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Carma Farrar Logan, UT

They did what they said they would do and in a timely manner. Even after the intstall they helped walk me through how to determine how much energy was being produces, issues with snow covering the panels, etc.

1 year ago

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Heather Brown Garden City, ID

Comet Energy installed my solar 2 years ago and I’m loving it! My bill was often over $200 and it’s usually $5 now (the cost to have a meter). They came and left when they said they would and answered all my questions.

2 years ago

Reply from Comet Energy

We are so happy that you've recognized one of the huge benefits of switching to solar! Thank you for using Comet Energy!

Nov. 16th, 2022

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Verified Customer

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Christopher Barnes Meridian, ID

They listened to me when I had concerns and made sure the job was completed correctly and on time.

1 year ago

Reply from Comet Energy

Thank you for asking questions, Christopher. It is important that each of our customers are informed and understand what is going on. We hope you're enjoying your system!

Dec. 27th, 2022

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Verified Customer

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George Lloyd Stetter Caldwell, ID

They did a good job once they got started, other than the fence around the arraybut getting them to start, the loan and the tax credit was fuzzy

1 year ago

Reply from Comet Energy

Hi George,

We have reached out several times since you left this review and haven't been able to get a hold of you. We do agree that the fence could use some work and would like to discuss this with you if you are available. I'm sorry if you weren't informed that a ground mount would take longer. We cannot install those in the winter months, as the ground is usually frozen, and you should have been made aware of this. If you still have questions about your loan and tax credit please contact your salesperson, as we only handled the installation on your project. If you have any questions or concerns or would like us to correct the fence, please reach out to us.

Thank you,

The Comet Energy Team

May. 3rd, 2023

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Stephanie Schiess Boise, ID

Honest and upfront company. They told me exactly what to expect from the sale to the install to the upcoming bills. Excellent customer support throughout the whole process

2 years ago

Reply from Comet Energy

Thank you so much for taking the time to leave us feedback!

Oct. 19th, 2022

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Verified Customer

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Hal and Peggy Nickle Greenleaf, ID

Timely receipt if contract, Excellent service and product knowlege

1 year ago

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Verified Customer

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Dawn L Gale Meridian, ID

They were efficient and careful when they installed our solar system.

1 year ago

Reply from Comet Energy

Thank you, Dawn! It was a pleasure to work with you!

Dec. 27th, 2022

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Verified Customer

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Kevin Mountain Home, ID

good work, done in a timely manner . Clean install.

1 year ago

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Verified Customer

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Glen Grant Meridian, ID

"0" problems. electricity bills are almost nothing.

1 year ago

Reply from Comet Energy

Thanks, Glen! We are so happy to hear this!

Dec. 6th, 2022

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Tony Wang Meridian, ID

Good installation job! Since installed over a year ago, I had experienced Zero issues!

1 year ago

Reply from Comet Energy

Thank you, Tony! It was great to work with you!

Jan. 12th, 2023

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Verified Customer

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Kelli lopez Nampa, ID

Cannot contact customer service and I still have an extremely high power bill

1 year ago

Reply from Comet Energy

Hi Kelli,

We are sorry you are unhappy with your results. We pride ourselves in customer service and are sure to follow up if we happen to miss a call. We have reached out to try to discuss these issues with you, but are unable to get in touch with you. When we receive a contract from a third-party sales company, we install what was agreed to in the contract, which most salesmen are careful to calculate as close as they can. Unfortunately, we, the installation company in this situation, aren't given any information to go on to discuss the amount of solar we install or how it might affect your power bills. If your production isn't what you were promised, I would suggest reaching out to your salesperson. If you have any questions about your system or how it is performing, please contact our office at (208)278-6064.

Thank you,

The Comet Energy Team

May. 3rd, 2023