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Cape Fear Solar Systems

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LAST UPDATED: November 8th, 2022

Cape Fear Solar Systems focuses on making clean energy available to homeowners in Southeastern North Carolina. It is a well-established solar company with a lot of experience on its team. 

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The Good

  • Excellent Reputation
  • Top Solar Contractor Award
  • High-Quality Solar Equipment
  • Power Production Guarantee

Excellent Reputation

Cape Fear Solar Systems has been in the business of keeping customers happy for 15 years. 

Top Solar Contractor Award 

Cape Fear Solar Systems is proud to be named one of the top solar contractors in the United States by Solar Power World magazine for the last nine years. Cape Fear Solar Systems has also been recognized as one of the top 50 residential rooftop contractors in the nation. 

High-Quality Solar Equipment

Cape Fear Solar Systems uses top-quality solar panels for its home solar systems. By using the best brands in solar technology Cape Fear Solar Systems wants customer to have a customized system to best fit their needs and budget. Cape Fear Solar Systems uses LG and SunPower products. 

Power Production Guarantee

Cape Fear Solar Systems monitors every install’s power production. It promises savings or Cape Fear Solar will pay the difference. 

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The Bad

  • Limited Availability
  • Lack of Pricing Information

Limited Availability

Cape Fear Solar Systems is only available in Southeastern North Carolina. 

Lack of Pricing Information

Other than stating that Cape Fear Solar Systems works with all budgets, there isn’t much information about pricing and the actual cost of the solar panel system on the company's website. As most home systems are individually planned, the pricing must be discussed when a quote is offered. 

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The Bottom Line

If you live in Southeastern North Carolina, we recommend you check out this solar company to get an estimate. Cape Fear Solar Systems continues to demonstrate its commitment to customer service and satisfaction. 

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Cape Fear Solar Systems Frequently Asked Questions

Why choose Cape Fear Solar Systems?

Cape Fear Solar Systems is known in Southeastern, North Carolina for craftmanship and quality. The company does everything in-house, from energy system design to installation. All employees are background screened for your home and family's protection. Most of Cape Fear Solar's business comes from referrals and the company has exceptional reviews. Cape Fear Solar Systems does not have aggressive sales tactics and encourages home and business owners to do plenty of research ahead of making the decision to go solar. Customers receive unlimited post-installation support and the installed solar systems come with industry-leading warranties. The company only installs in Southeastern North Carolina, so its dedicated service team can be available to support customers on the rare occasion a system needs servicing.

What awards has Cape Fear Solar Systems received?

Cape Fear Solar Systems has received numerous awards for integrity, economic enhancement, dedication to the environment, craftsmanship, and community enhancement. Awards include the Better Business Bureau (BBB) Award of Excellence, Wilmington MADE Awards, Wilmington Chamber of Commerce Coastal Entrepreneur Award, Wilmington Greater Business Journal Coastal Entrepreneur Award, SunPower Intelegant Award (a mix of intelligence and elegant), and several others.
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Cape Fear Solar Systems

Cape Fear Solar Systems has been installing solar and instilling confidence since 2007.

Star Rating

4.8

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86 Reviews

Review Breakdown

5 grade

85%

4 grade

10%

3 grade

3%

2 grade

1%

1 grade

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Sentiment Criteria

Value

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Quality

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Service

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Mark

Google maps rating and things I read on the internet were positive. Their solar panels are one of the top ones. They're the LGs, so you're paying for that. My concern was losing power due to a hurricane. That's why I was willing to pay for that. The company will work to stay within any budget. They had all the solar panels and wiring done and then they had to put stuff under the crawl space. Then the branched off another panel for my critical loads. The engineer came in and set up the inverter and engineer. The vender made sure everything was done correctly. After they did the install I had a question and the communication over the phone wasn't quite clear to me. So the technician made a point to come out that same day and show me exactly what was going on. They're really nice people. If I have any questions, I have the phone number of the engineer and he said to reach out any time.

5 months ago

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Reply from Cape Fear Solar Systems

Hi Mark, Thank you for sharing your review of us! We're glad to hear of your positive experience and look forward to continuing to serve you! Sunny regards, CFSS

Jul. 8th, 2022

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Bob

Seems to be a good company. I hope they continue to provide the support that they have in the past five years. It's operated well for the last six and a half seven years. We've had a couple weather related outages. They've been able to get the system up and running and everything's has been good. The installed on the hottest day of the year and it was very painless on my end. The team came and did a good job.

5 months ago

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Reply from Cape Fear Solar Systems

Hi Bob, Thank you for your review! We can say with confidence that the customer service you have experienced for the last several years will continue! Sunny regards, CFSS

Jul. 7th, 2022

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Ronald

This company was practical and didn't exaggerate. The guys showed up on time and they were dressed decently, they were professional. And when they left in the evening, they cleaned up. It is easy to recommend them. Installation went very quickly and was very clean and orderly and there was no non-professional behavior. They all behaved very professionally. The overall experience with them has been good.

5 months ago

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Reply from Cape Fear Solar Systems

Hi Ronald, Thank you for leaving us a positive review! We appreciate your trust in us as your solar installer. Sunny regards, Kristen

Jul. 8th, 2022

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Anonymous

Outstanding panel installation. The system seems to be very reliable and is working really. They did what they said they were going to do when they said they were going to do it for the price we agreed to. They were very professional and very informative all the way through. When I called, they were very responsive. I had a solar system on a previous house and these guys were better. Very efficient and very easy to work with.

5 months ago

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Reply from Cape Fear Solar Systems

Thank you for your kind review! We are glad to hear where we have excelled for you. Sunny regards, CFSS

Jul. 8th, 2022

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Leonard

I think I see the benefit in mine. Our electric bill has dropped significantly. We were paying a $196 a month. Our bill now with two families living in the house has been $83. Any time that I call about something, they've called me back. The panels were ordered and delivered. The team showed up and explained to me how they were going install them. It took them 2 days to put up all the panels. Top notch equipment. This is the best equipment that you can get.

5 months ago

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Reply from Cape Fear Solar Systems

Hi Leonard, Thank you for sharing your review! We are glad to hear of your savings! Sunny regards, CFSS

Jul. 8th, 2022

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Robert

Quite smooth installation process. They had everything done on time with the exception of one part that was arriving later. When it was done, everything was neat and clean. They get everything done on time and if there are little glitches, they solve them almost immediately. This is our first experience with solar equipment and it seems run marvelously. We seem to be getting very good results based on the website that tracks the metering. It was such a positive experience we actually recommend them to our neighbors and she went with the program as well. So it was really good.

5 months ago

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Reply from Cape Fear Solar Systems

Hi Robert, Thank you for your thoughtful 5 star review! We sincerely appreciate the opportunity to serve you and your neighbors! Sunny regards, CFSS

Jul. 7th, 2022

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Robert

Their customer and tech support was able to get everything resolved with an issue that I had, and that was seamless. Cape Fear showed up they were very professional. Installed the panels in one day, or a half day. A couple days later they came back and installed the backup battery system. The equipment that I went is absolutely top of the line, they even upgraded me for free without even asking.

5 months ago

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Reply from Cape Fear Solar Systems

Hi Robert, Thank you for your your review! We strive for the utmost professionalism and appreciate you as our customer! Sunny regards, CFSS

Jul. 7th, 2022

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Peter J.

They installed the system over one weekend with no issues at all. I had some minor things and they responded immediately - sent representatives to me very quickly. I think that they're very responsive all the way from presales to post-installation. If I called them up, they would respond to me very quickly. I travel a lot and I can monitor my system from my phone and know exactly what's happening at all times.

5 months ago

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Reply from Cape Fear Solar Systems

Hi Peter, Thank you for your review! We appreciate the opportunity to provide prompt service. Sunny regards, CFSS

Jul. 7th, 2022

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Derrell

We were impressed. They did excellent. I did my taxes this year they gave me a great tax break on it and it's not nearly as bad as what I found it. The results it dropped my electrical expense it was average it's somewhere around 275 to 325 in that area. Since then all one month it's been 37 dollars and something one month it was 87, I don't know what happened that month but the results of it has been tremendous. I wish that they were allowed to put at least one or two more panels and it just might take it down to zero, but I understand that it's not allowed so they've done the best they can do with what they got within the guidelines. They came out and they put the framework up and it started raining so they came the next day when it wasn't raining and put the panels down and hooked it up that day and we were ready to go, very simple. They have been out to my house a couple of times on minor issues and they've been very helpful.

7 months ago

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Reply from Cape Fear Solar Systems

Hi Derrell, Thank you for your 5 star review! We appreciate you taking the time to share your experience and we look forward to our continued partnership! Sunny regards, CFSS

May. 17th, 2022

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Beth

Cape Fear made the most sense and worked with us to get the best rate that would look nice to install in our house at approximately the same cost as everyone else. It was a very good experience.When we had questions or there was a time when one panel we know just wasn't working and they took care of it right away. It was all very smooth actually, it was done in the winter and they actually had to wait until the frost got off the roof, but the people that were doing the installation were extremely courteous they would knock every time they had to come into the house and we were saying just come on in and then when they had to get into the attic we had to go up stairs, but they were very respectful of our time and our space and they cleaned up. The electrician worked very hard to make certain that our wiring wasn't visible and figuring out how to get it from the attic down to the panel where it needed to be. The equipment is very good and the panels have a long lifespan. The person that came out to help determine how many panels that we need and was excellent and very easy to understand what she had to say.

7 months ago

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Reply from Cape Fear Solar Systems

Hi Beth, Thank you for sharing your positive experience! We truly take pride in our clean work and appreciate you mentioning this. If you ever have any questions, don't hesitate to call! 910-409-5533 option 1 Kind regards, CFSS

May. 17th, 2022

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Eduardo

A really nice company to work with, very very nice people. I think everybody that I talked to was very helpful, very friendly. They're all local, so it was a pleasure to work with those guys.They're using their own equipment with standard components and LG or Samsung solar panels so all works really well so pretty good experience with them. Very seamless, they were fast, kept everything clean and in our second home, since it was an old house, there were some non-code compliant things with electrical set up, but they fixed all of that so it was a very positive experience.We had we had some initial issues with our Tesla power wall that they right away able to rectify issues. That was the only problem we ever had.

7 months ago

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Reply from Cape Fear Solar Systems

Hi Eduardo, Thank you for your 5 star review! We appreciate you choosing us as your local installer. We're so glad to hear your LG system is producing well and that the Powerwall issues have been rectified! If you ever have any service questions, don't hesitate to call. 910-409-5533 option 1 Sunny regards, CFSS

May. 17th, 2022

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Alysun

Our next door neighbor saw another solar company in our driveway and she told us about Cape Fear Solar Systems instead. She brought material over and it was hands down better equipment and more cost effective with more solar panel than the other company was offering, so we went with them. The guys who installed the equipment were extremely professional. We're able to use our solar power a lot in our our house, but we got it installed right before winter, so it's kind of hard to tell. All of the equipment seems to be good. They were super responsive whenever we had a questions and when the guys came to install the equipment, they were looking around the garage and they were like, 'Hey, were you looking to hang your panels on the wall,' and I was said yes. He told us it would make sense if we hung the equipment up high so we coudl still hang our stuff on the wall. I never thought. So they were thinking about my well being and how the equipment could be best suited for my garage. Tthey thought about us before their own convenience, so I thought that was pretty awesome.

7 months ago

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Reply from Cape Fear Solar Systems

Hi Alysun, Thank you for your review! We appreciate your kind words and hearing the team put a practical battery backup placement before their own convenience. We appreciate you choosing us to serve your solar and battery backup needs! Sunny regards, CFSS

May. 16th, 2022

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Chris

I had a neighbor that had solar installed and I looked at the work and liked the fact that it was nice and neat and they cleaned up well after they they left his house. I've got the panels on my roof, but I'm still waiting on the electrical inspector and on the power company to change out the meter that they've had probably ten days to address. I realize some of that is out of their control. The installation process was fantastic. The guys that worked on it were outstanding. Everything was hidden inside the walls and I'm a neat freak so they nailed it. And then Logan and his team put the panels up on the roof- same thing- they were outstanding, super neat, polite, and courteous. I can't say enough about those guys.

7 months ago

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Reply from Cape Fear Solar Systems

Hi Chris, Hi Chris, Thank you so much for your kind review. We're glad to hear that the process was fantastic for you! Please let us know if we can ever be of assistance 910-409-5533 option 1 Sunny regards, CFSS

May. 17th, 2022

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David Gyr Leland, NC

From the initial meeting with the Sales Person to the installation crew they were professional and true to their word, no surprises or I forgot to tell you about an incremental cost. The workmanship was impeccable and the crew cleaned up after each day. Using Cape Fear Solar was the best experience ever!

4 months ago

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Reply from Cape Fear Solar Systems

Hi David, Thank you so much for your positive review! We are happy to read that your experience was the best. Please let us know if there is anything else we can do yo assist you anytime! Sunny regards, CFSS

Jul. 29th, 2022

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Chuck

We've got a twenty five year warranty with our panels, they've been very receptive to coming out in assisting with cleaning the panels and replacing bad parts. They installed the panels quickly and efficiently. It's been very reliable.

5 months ago

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Reply from Cape Fear Solar Systems

Hi Chuck, Thank you for sharing your experience in a 5 star review! We'll be here to continue to service should you need it! Sunny regards, CFSS

Jul. 7th, 2022

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Michael

Very trustworthy. I haven't had any issues or complaints with the system. It's durable, it's been as advertised. As far as installation, they were done within a couple of days. They were very efficient and I had zero roof leaks. We have had the panels for four years and we have had no problems.

5 months ago

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Reply from Cape Fear Solar Systems

Hi Michael, Thank you for sharing your experience with us! We're glad to hear that all has operated efficiently and smoothly. Sunny regards, CFSS

Jul. 8th, 2022

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Ramesh

Cape Fear Solar Systems has the right product for the right service level and for the right price. The responsiveness to my request for information was on target. This installation process initially was a little bit choppy in the sense that the commitments to the timing didn't exactly work out and there were some issues on that but once we got all that sorted out I think the installation went smoothly. I would recommend others to consider going solar.

5 months ago

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Reply from Cape Fear Solar Systems

Hi Ramesh, Thank you for your honest review and for the kind words on our service, pricing, and products. We appreciate you as our customer! Sunny regards, CFSS

Jul. 7th, 2022

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John

I talked to two other outfitters just to see what was out there. Cape Fear Solar Systems' presentation from John and Pat P was very professional and intelligent. Installation was delayed a little bit. I'm very happy with everything.

5 months ago

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Reply from Cape Fear Solar Systems

Hi John, Thank you for your review! Getting multiple quotes is vital when making an investment into solar. Thank you for giving us the opportunity to serve you! Sunny regards, CFSS

Jul. 7th, 2022

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Linda

We've had this systems for 7 or 8 year. Our system works well; doesn't need a break very often and we're getting good kilowatts. They come and fix problems that we don't even know we have. And they've always been very professional and very courteous. I would just highly recommend them.

5 months ago

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Reply from Cape Fear Solar Systems

Hi Linda, Thank you for your recommendation! We appreciate the opportunity to be your chosen solar installer! Sunny regards, CFSS

Jul. 8th, 2022

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William T.

I think it went fine. I got it done and hooked everything up and It was working. Any time we've had any question we've called they've checked the system out so we can see how much we use online, and so if there's any kind of glitch with that they check it out and they've come out a couple times to make sure everything was working fine so good customer service.We're very, very pleased and we feel like we're saving a lot of money, and that was the original reason to have it put up there.

7 months ago

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Reply from Cape Fear Solar Systems

Hi William, Thank you for your 5 star review! We appreciate the opportunity to be your solar resource and look forward to continuing to work with you. Sunny regards, CFSS

May. 17th, 2022

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David

The owner followed up very well with me, explained everything very well and Robert, the installer, was very considerate and also very knowledgeable and did a great job. It was pretty easy, they showed up and within a day they installed everything and they showed me where the power panel was and the app to log in and that was it. I feel like it was the best available at the time, I'm sure there's something better out there now. It was a great experience.

7 months ago

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Reply from Cape Fear Solar Systems

Hi David, Thank you for your kind words! If you ever have questions about your monitoring, don't hesitate to call. 910-409-5533 option 1. Sunny regards, CFSS

May. 17th, 2022

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Jonathan

I wanted a SunPower solar system and Cape Fear was the provider for them. SunPower equipment is the highest rated in the market and has the highest warranty protection. They worked with us to move the panel installation date back a week. Yeah the installation process went very well. I thought the installers did a great job and put the panels in really quickly. It looks nice.

7 months ago

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Reply from Cape Fear Solar Systems

Hi Jonathan, Thank you for your 5 star review! We're always happy to accommodate! Sunny regards, CFSS

May. 17th, 2022

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Harold

Very responsive. Good communication. They really research their vendors and their equipment. Installation was pretty easy, there was no destruction. I appreciate their professionalism.

5 months ago

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Reply from Cape Fear Solar Systems

Hi Harold, Thank you for your review and for recognizing the lengths we take to ensure the equipment we use is of the highest quality. We appreciate you! Sunny regards, CFSS

Jul. 7th, 2022

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Sallyanne

They always got back to me with good answers to my questions. We haven't had any problems with the functioning of the equipment. Installation was very smooth, Cape Fear is an excellent company to work with.

5 months ago

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Reply from Cape Fear Solar Systems

Hi Sallyanne, Thank you for your review! We appreciate hearing your experience and your kind words. Sunny regards, CFSS

Jul. 7th, 2022

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Charles Croft Wilmington, NC

Sales team was knowledgeable and didn't load us up with bs promises like the door to door hawks did. Pricing seems to be fair, where as the door to door guys quoted double the price for inferior product. Local business, full service company answered my questions promptly and will be available whenever I need them.

6 months ago

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Reply from Cape Fear Solar Systems

Hi Charles, Thank you for sharing your experience with us! We don't like empty promises either! We appreciate you choosing and trusting us to be your local solar installer. Sunny regards, CFSS

May. 25th, 2022

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Richard

It was really great. Every time I call them it was a positive experience. They were really there anytime we needed something and they were just always really nice and very, very customer oriented. They pretty much described install to me step by step and then they put up the solar panel. I think it's working I really do.

7 months ago

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Reply from Cape Fear Solar Systems

Hi Richard, Thank you so much for leaving us a positive review! We appreciate the opportunity to serve you! Sunny regards, CFSS

May. 17th, 2022

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Martin

Any issues were resolved immediately. They got all the permits, they got HOA approval, and then we set a day and installation proceeded. They coordinated with subcontractors and that was it. It was fast, it was easy, it wasn't messy. It works flawlessly. They're very responsive, if there are any issues or any questions.

7 months ago

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Reply from Cape Fear Solar Systems

Hi Martin, Thank you for your 5 star review! All of our employees are salaried employees of CFSS and we appreciate the opportunity to have installed your system! Sunny regards, CFSS

May. 17th, 2022

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Earl

I don't think I'll break even on the cost of my solar panels in 25 years. I'm not saving what I thought I would. If the sun don't shine you don't save money. They did their job, they put it up and it was smooth and a positive experience.

7 months ago

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Reply from Cape Fear Solar Systems

Hi Earl, Thank you for your 5 star review! If you wouldn't mind, give us a call so we can review your savings. 910-409-5533 option 1. Sunny regards, CFSS

May. 17th, 2022

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Tom

They responded pretty quick and well very well knowledgeable. I have not had any problems. It's at my business and it went smooth. It was very smooth, very professional installation, and they knew what they were doing and it's just went smooth.

7 months ago

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Reply from Cape Fear Solar Systems

Hi Tom, Thank you for your positive review! We're glad to hear all is operating smoothly. We look forward to our continued partnership! Sunny regards, CFSS

May. 17th, 2022

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Michelle

The system seems to be holding up well considering the job it's doing. It'll pay for itself in, I think we figured like, 10-11 years in terms of energy prices. But then it kind of depends on how long those panels last. So it's hard to know. It seems like it's a good deal but we won't really know until we've had it a lot longer.

7 months ago

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Reply from Cape Fear Solar Systems

Hi Michelle, Thank you for your 5 star review! Your system is warranted for 25 years (parts, performance, labor, and above all else - craftsmanship). So rest assured, the array will last you well beyond your return! If you ever need assistance or have any other questions, feel free to give us a call at 910-409-5533 - option 1. Sunny regards, CFSS

May. 16th, 2022

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Calvin

Went with Cape Fear for convenience. They are always responsive to any issues that I may have. In terms of installation, it was probably the newest technology available and it seems it's kept up with even the new tech that's been added since then.

7 months ago

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Reply from Cape Fear Solar Systems

Thank you for choosing us, Calvin! We look forward to continuing to serve you. Sunny regards, CFSS

May. 17th, 2022

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Fait Southport, NC

The professionalism and knowledge of staff; equipment is easy to manage and adjust as necessary and overall by satisfied with every aspect of the install and operation.

4 months ago

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Reply from Cape Fear Solar Systems

Hi there, Thank you for taking the time to share your positive experience! We appreciate the opportunity to be your trusted local installer! Sunny regards, CFSS

Jul. 28th, 2022

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Don & Mary Ann Lamarre Wilmington, NC

They were very professional, on time for installation and explained everything as it was done. Right now we're having no power bills, only Duke charges.

4 months ago

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Reply from Cape Fear Solar Systems

Hi Don and Mary Ann, Thank you for sharing your positive review! We're glad to hear your savings are so abundant! Sunny regards, CFSS

Jul. 29th, 2022

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A. Kenny Wilmington, NC

They do not offer any panel cleaning or annual check up services. I have friends in other states that have solar and their installation companies offer these services. Once installed, you are on your own and all you get is a monthly email newsletter about their newest installations.

4 months ago

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Reply from Cape Fear Solar Systems

Hi Ms. Kenny, Thank you for taking the time to leave us a review! Rest assured, though we do not offer cleaning, you are not on your own. We do have a dedicated service department should you ever have any questions or concerns regarding your system. We do not charge for service calls from our customers! 910-409-5533 option 2. Thadeus at Sea Spray Exterior Cleaning is who we recommend for our customers who would like their panels cleaned. His number is (980) 406-4716 Sunny regards, CFSS

Jul. 28th, 2022

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Jim

I already have recommended Cape Fear to a friend. The experience has been positive. Installation went really smoothly and the installers did a very professional job.

5 months ago

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Reply from Cape Fear Solar Systems

Hi Jim, Thank you for recommending us to your friends! Word of mouth means so much to our local business! Thank you for sharing your review of CFSS with us! Sunny regards, CFSS

Jul. 7th, 2022

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Bob

Installation was great, we have some issues with the power companybecause I don't think they want people to put solar panels up there, so they kind of dragged their feet and made it difficult to implement the solar technology.

7 months ago

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Reply from Cape Fear Solar Systems

Hi Bob, Thank you for leaving us a review! We appreciate your understanding about the delays with the power company. Feel free to call if we can ever be of assistance 910-409-5533 option 1 Sunny regards, CFSS

May. 17th, 2022

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Bhupat

It all went very good as expected on schedule and as required. They were on time and no issues as installed. They followed up with all the paperwork within a week of installation and everything started working correctly.

7 months ago

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Reply from Cape Fear Solar Systems

Hi Bhupat, Thank you for leaving a 5 star review. We appreciate hearing about your positive experience. Sunny regards, CFSS

May. 17th, 2022

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Rodney Lee

Good people to work with. They know their business and gave me good advice even when it was not particularly in their best financial interest.

4 months ago

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Reply from Cape Fear Solar Systems

Hi Rodney, Thank you for sharing your experience. We are in the business of providing the best service to you and appreciate the opportunity to do so. Sunny regards, CFSS

Jul. 21st, 2022

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star star star star star

Daniel Fletcher Jacksonville, NC

Knowledgeable and reliable. I had 4 companies come by and Cape Fear knew there stuff. Some were just salesman. Cape Fear is the real thing.

4 months ago

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Reply from Cape Fear Solar Systems

Hi Daniel, Thank you for your review! We do our best to be technical experts rather than pitch sales. We're glad we can offer you the knowledge we have. Thank you for choosing us! Sunny regards, CFSS

Jul. 15th, 2022

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star star star star star

Novella Frieslander Leland, NC

Awesome from start to finish! Took a lot of time to explain everything every step is the way. Installation was a breeze!

4 months ago

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Reply from Cape Fear Solar Systems

Hi Novella, Thank you for your review! We are glad we can offer you white glove customer service from start to finish. Thank you for choosing us to be your solar installer! Sunny regards, CFSS

Jul. 15th, 2022

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star star star star star

Paul

The product works. Installation was efficient. It was a smooth process and they did a good job. My experience so far with them has been good.

5 months ago

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Reply from Cape Fear Solar Systems

Hi Paul, Thank you for your review! We're glad to hear your experience has been good! Sunny regards, CFSS

Jul. 7th, 2022

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Richard Caskey Fayetteville, NC

The solar products and installation seem to be good quality. The customer service is a bit lacking. Phone calls go unanswered during business hours and often seem to be answered by a service.

6 months ago

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Reply from Cape Fear Solar Systems

Hi Mr. Caskey, Thank you for mentioning our products are of good quality! As we've grown, we've had to outsource our answering services. If you ever need an immediate answer, you can always call me at 910-232-7440. I am on the phone for a good portion of my day so if I don't pick up, leave a VM and I'll get right back with you! Kind regards, Kristen

May. 27th, 2022

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Dian Altemier Sunset Beach, NC

Disappointing that my system is only 7 years old now and two years ago, I learned a panel could not be replaced. My electric bills are low, but FYI in the winter I have a propane furnace for heat when the temperature reach a certain degree.

6 months ago

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Reply from Cape Fear Solar Systems

Hi Dian, I am sorry you've had this experience - Let's take another look at the panel replacement. I'm going to have our lead service technician schedule a site visit with you to get to the bottom of this. He will be in touch on Tuesday of next week. Enjoy your weekend! Kind regards, CFSS

May. 27th, 2022

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Michael Brannon Winnabow, NC

Everyone with the company was a pleasure to work with. Installation was fine quick and professionally. I am very happy with the results and only have to pay my connection fee to the power company.

6 months ago

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Reply from Cape Fear Solar Systems

Hi Michael, Thank you for your review. We're glad to hear you're happy with the results! Sunny regards, CFSS

May. 17th, 2022

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Stephanie Carter Garland, NC

Received false information about the state tax rebate. Promises were made and not kept. We were told that they would monitor the system even though we have no internet. They haven't been back to check on it. When they called us to ask for a referral we explained our situation and were told that they would come out and do a maintenance check. They said they would call us back to schedule. We haven't seem or heard from them since.

6 months ago

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Reply from Cape Fear Solar Systems

Hi Stephanie, We apologize. We dropped the ball on monitoring. We had a transition of our service team leads and in this transition, your case got lost in the shuffle. This is by no means an excuse, but an explanation. We’re going to resolve this. David, our service team lead, is going to give you a call this afternoon to schedule a site visit. We’re going to ensure your system is producing as contracted or make it right. If you ever need anything – call us. 910-409-5533 option 1. This is a way to reach us as fast as possible to ensure we can serve you in a timely manner. Again, we apologize. We will make this right. Sunny regards, CFSS

May. 20th, 2022

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star star star star star

Sam

They can't control the price of the panels, but what they did was good. Everything works, and works well. Very smooth. Every time I've called they've answered.

7 months ago

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Reply from Cape Fear Solar Systems

Hi Sam, Thank you for your review! We're pleased to hear you're happy with the operation of your solar array! Sunny regards, CFSS

May. 17th, 2022

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star star star star star

Scott Higgins Wilmington, NC

The whole process from start to finish was very easy and I felt like I could trust everyone I interacted with

4 months ago

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Reply from Cape Fear Solar Systems

Hi Scott, Thank you for sharing your review and for trusting us to be your solar installer. We do not take that privilege lightly! Sunny regards, CFSS

Jul. 15th, 2022

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Perry Davis Wilmington, NC

When we thought we had a problem they came and checked the whole system and the additional system that was installed before we fount Cape Fear Solar.

6 months ago

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Reply from Cape Fear Solar Systems

Hi Perry, Thank you for your review! Our service team is detail-oriented and glad to adopt other installers systems to ensure you're well taken care of. Kind regards, CFSS

May. 27th, 2022

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Mike Claxton Calabash, NC

They were able to immediately answer any questions and were extremely knowledgeabl about what we could expect in energy savings.

6 months ago

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Reply from Cape Fear Solar Systems

Hi Mike, Thank you for your review! We appreciate the time you took to leave this. Let us know if we can ever be of assistance! 910-409-5533 option 1. Sunny regards, CFSS

May. 17th, 2022

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Glenn Byrd Wilmington, NC

They were super friendly, great to work with, flexible - made great recommendations and then did fantastic work and followed up too!

6 months ago

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Reply from Cape Fear Solar Systems

Hi Glenn, Thank you for your review! We appreciate the opportunity to be your installer! Sunny regard, CFSS

May. 17th, 2022