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LAST UPDATED: June 9th, 2021

Caliber is a large, multi-million dollar company that specializes in face-to-face marketing to sell a variety of products including solar panels, pest control, home security, and more. Starting in 2004, Caliber has partnered with several large organizations like Sprint and DISH Network in order to bring high-demand products and services to customers all over the United States. 

Caliber offers solar panels for homeowners wanting to reduce their energy bill and switch to renewable energy. It offers competitive warranty guarantees and prompt responses to any questions customers may have.

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The Good

  • 25-Year Warranty and Guarantee
  • Immediate Phone Assistance
  • Free Solar Quote
  • Variety of Other Services

25-Year Warranty and Guarantee

Caliber promises customers a 25-year warranty on its solar panels, giving homeowners peace of mind. A 25-year warranty is a sign of a good solar company. 

However, Caliber goes a step beyond and promises that if its solar panels fail to produce energy before the warranty expires, it will pay the difference in your power bill.

Immediate Phone Assistance

Caliber offers immediate phone assistance to receive a free quote using a number listed on its website. While the availability of an agent could fluctuate based on business hours, it shows Caliber’s desire for good customer service and commitment to helping its customers.

Free Solar Quote

It’s common and a good practice in the solar industry to offer a free solar panel quote. Calling in on Caliber’s immediate-assistance line, customers can work with an agent to receive a free quote on how much they would save switching to solar with Caliber. 

Additionally, by scheduling a consultation, customers can receive a visual of how the solar panels would actually look on their home.

Variety of Other Services

In addition to solar power, Caliber offers a variety of other products and services:

  • Dish TV
  • Cell Phone Plans
  • Home Automation (Home Security)
  • Signal Relief (Pain Relief Patch)
  • Pest Control
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The Bad

  • Uses an Independent Authorized Dealer
  • Negative Reviews

Uses an Independent Authorized Dealer

Caliber partners with Freedom Forever, an independent authorized solar panel dealer, in order to install its solar panels. While it is fairly common in the solar panel industry for solar companies to outsource installation to third parties, it can lead to lower quality installation due to miscommunication or management distance between the company and the installer. 

Negative Reviews

Several negative reviews point out some problems with Caliber such as undisclosed pricing, dishonest sales reps, and surprise charges. These reviews, however, specifically referred to Caliber’s other products and services such as dish and cable TV. While not directly referring to the solar panels, customers should keep these things in mind when choosing to work with Caliber. 

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The Bottom Line

Caliber is a large company with a scaled approach for switching your home to solar energy. It offers a standard 25-year warranty and, uniquely, a lower energy bill guarantee, meaning it will pay the difference in your energy bill if the equipment fails in energy production. 

Caliber also offers many additional products and services like dish and cable TV, pest control, and home security. Customers may find the lack of pricing and payment plans on the website to be a red flag. However, if customers call, Caliber agents are immediately available for a free quote. Customers should also be aware of pushy salesmen or hidden fees when signing up for plans.

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