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American Stream Solar

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3 User Reviews
LAST UPDATED: September 9th, 2021

Founded in 2016, American Stream Solar provides both residential and commercial clients with custom solar energy systems. The company’s goal is to bring renewable energy into the mainstream and make it affordable and accessible to all.

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The Good

  • Full-Service Solar Provider
  • High Quality Solar Products
  • Partnerships with Lenders

Full-Service Solar Provider

American Stream Solar takes care of all aspects of the solar process in house. This includes sales, system design, and installation. The company also covers any roofing work that may be needed prior to panel installation and system repairs. 

High Quality Solar Products

American Stream Solar aims to provide its customers with high quality, American-made solar equipment. The company offers products from well-respected brands such as SolarWorld and SolarEdge.

Partnerships with Lenders

American Stream Solar works with a variety of lenders to provide tailor-made financing programs for each customer. The company partners with Dividend, Ygrene Energy Fund, Admirals Bank, Wells Fargo, Foundation Finance Company, and Service Finance Company to provide financing options for its customers.

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The Bad

  • Unclear Area of Operation
  • Undisclosed Warranty Information

Unclear Area of Operation

American Stream Solar claims to offer solar installations across the nation and have offices in several states. However, the only office currently listed on the company’s website is in Gardena, California. It is unclear if American Stream Solar offers services in other areas. 

Undisclosed Warranty Information

American Stream Solar makes no mention of any warranties on its website, so it is unclear whether or not the company offers a warranty to cover workmanship, equipment, or system performance.

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The Bottom Line

American Stream Solar is a full-service solar company that will guide customers through the solar process from sale until interconnection. The company strives to offer top tier solar products and a variety of financing options to make solar energy attainable for its clients. However, it’s not clear exactly which areas American Stream Solar offers service in, and the company has not disclosed any warranty information on its site.

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Star Rating

2.4

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3 Reviews

Review Breakdown

5 grade

33%

4 grade

0%

3 grade

0%

2 grade

0%

1 grade

67%

Sentiment Criteria

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Quality

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Review Source

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JJ Jenkins Salt Lake City, UT

I asked for a quote and they were very quick to get me an estimate. They were very responsive and professional. They provided me the information that I needed right away. I didn’t end up using them because their price was a little bit higher than what I had found elsewhere. They did offer service in my home state of Virginia.

1 week ago

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Jennifer Ryan Portales, NM

DO NOT BUY FROM THIS COMPANY!!! Horrible customer service. We had initially started with this company and getting a quote, gone through the first steps but found a better company to work with that was local to our state for less money. Called these people and they said to get out of the contract it would be $10k payable at time of cancellation otherwise they would put a lien on our house. They know nothing about the laws of the states they are working in (possibly know their own states, but not NM). Find another company to get your solar panels through!!!

4 months ago

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Cory Franklin Modesto, CA

Initially I discussed at length with American Stream Solar's salesperson (Shafiq) my desire to reduce my utility bill as much as possible. He said he would sell me a system that does that. Proceeded to have a $16,500 system installed. My utility bills did not come down at all. I called support and "Pedro" said to send copies of the utility bills. Nothing happened. I called and emailed for support for 3 months trying to get my monitoring link so I could see what was being produced... no response. Finally I obtained my monitoring link (from the installation subcontractor, not American Stream), and discovered my system was producing about 30-50% of what I was promised I would get. Multiple weekly calls and emails to support... no response. I finally contacted the Contractor's Licensing Board and the BBB, that's when they discovered that my contract with American Stream Solar states "We make no representation or warranty about the kilowatt our generation of your System..." which lets them off the hook. Even though I still believe my inverter may be defective, they use this disclaimer to avoid the in-person system inspection I requested. What good is their 10-year warranty if support will not return calls or emails? DO NOT BUY FROM THIS COMPANY, they don't engineer their solar systems to the customer's expressed needs, and they do not care about after-the-sale support AT ALL.

7 months ago

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