ADT Solar Logo

ADT Solar

star star star star star_half

7.7

Overall Score

error This company may not service all states.
See states serviced
LAST UPDATED: September 18th, 2023

ADT Solar (formerly SunPro Solar) provides affordable solar energy and battery storage solutions to homeowners nationwide. Optimal savings and energy independence are at the core of ADT's solar solutions. 

The solar provider was named the fifth largest residential solar installer in the United States by Solar Power World magazine in 2021. An Inc. 500 company, ADT Solar continues to expand as the demand for solar increases. 

In addition to solar panel installation, ADT also offers a home security product specializing in smart home security, so ADT customers can equip their homes with home security, automation, and energy management through the same trusted brand.

thumb_up

The Good

  • In-House Consultation and Installation
  • High-Quality Solar Equipment
  • Industry-Leading Warranties
  • Professional Roofing
  • Award Recognition
  • Positive ADT Solar Reviews
  • Referral Incentives

In-House Consultation and Installation

ADT Solar will send a Solar Energy Specialist to your home to evaluate your energy needs and answer any questions you have about solar power. An ADT Solar Specialist can tell you about any incentive programs in your area, such as net metering to earn credits from your excess energy generation, to increase the affordability of making the switch to solar. 

The entire process to install solar panels is handled by ADT Solar, so you won't have to worry about arranging schedules or other logistics with subcontractors or outside parties.

High-Quality Solar Equipment

ADT Solar implements top-performing technology in its solar systems. By using only the best brands in solar technology and hiring and training locals for renewable energy jobs, ADT Solar is able to provide residents with affordable solar energy systems, battery backup, and energy efficiency upgrades. 

Enphase Energy Inverters

ADT Solar only uses Enphase microinverters because they carry some of the highest warranties in the industry (25 years), undergo rigorous testing, and have the same lifespan as top solar panels. Research also shows that Enphase microinverters produce more energy than other technologies, which means more savings for ADT Solar customers over the lifespan of their solar PV system.

Enphase Energy is also a solar industry leader in monitoring technology and allows solar users to measure their kilowatt-hour usage and production in real-time through the Enphase Enlighten app.

Tesla Powerwall

The Tesla Powerwall is widely considered an industry leader in solar backup battery technology. As a Tesla Partner, ADT Solar installs the Tesla Powerwall 2, which comes with a 10-year warranty, detects grid outages in just a fraction of a second, and brings power back to your home 100x faster than traditional generators.

LG Solar Panels

LG is a leading provider of high-efficiency solar modules to the U.S. commercial and residential markets. ADT  Solar only offers homeowners the industry’s top LG solar products. LG solar panels come with a 25-year performance and labor warranty.

Industry-Leading Warranties

Whether through the manufacturer or through its own proprietary policies, ADT Solar offers some of the best warranties in the solar industry. The company only uses products and technologies that have robust warranties and guarantees, resulting in systems that can last for decades. 

In addition to its 100 percent satisfaction guarantee, ADT Solar offers the following benefits with each installation:

  • 25-Year Labor Warranty
  • 25-Year Production Guarantee
  • 25-Year Solar Panel Manufacturer Warranty
  • 25-Year Enphase Microinverter Warranty
  • Free Home Energy Audit

Professional Roofing

In addition to its professional solar panel installation services, ADT Solar employs an in-house roofing company to address any concerns regarding roof damage, a unique value proposition in the solar industry. ADT Solar's roofing company, Buildpro, installs quality, affordable roofing and works to ensure that every step of installation protects the rooftop on which the solar panels are placed. 

With the help of Buildpro, ADT Solar further protects customers' warranty and against damage. The companies use only trusted and high-performing shingle brands such as Owens Corning, CertainTeed, and IKO. 

A solar company with roofing experience like ADT can address all of the issues above whereas a solar company without roofing experience could risk damage to your roof. 

Award Recognition

The solar industry and business circles alike have identified ADT Solar as a major player in the industry:

  • In August 2020, ADT Solar was ranked by Inc. Magazine number 372 on its annual Inc. 5000 list (the most prestigious ranking of the nation's fastest-growing private companies).
  • ADT Solar was named the fifth largest residential solar installer in the United States by Solar Power World magazine in 2021.
  • ADT Solar has been named to the annual Vet100 list which acknowledges the nation’s fastest-growing veteran-owned businesses and entrepreneurs.

Positive ADT Solar Reviews

ADT Solar has an impressive 4.5-star average on Best Company with over 1,400 customer reviews. Clients of ADT tend to praise the company's outstanding and timely service, and also mention things like the company being quick to answer questions and the products being high quality and reliable.

Check out one recent ADT Solar review from a verified customer:

Review Icon

Verified ADT Solar Review: Mark K. from Navarre, FL

"The sales experience was great, installation was delayed due to permitting delays by the county, but ADT Solar kept us informed the whole time. Installation was a good experience. The installers were friendly and walked us through the process."

Referral Incentives

As a bonus perk, the ADT app for solar referrals enables ADT customers to track their qualified referrals and earn cash for referred meetings ($35) as well as referred roofing completed ($500) and referred solar installations completed ($1,000). 

Visit Site

thumb_down

The Bad

  • No Leases or PPAs
  • Customer Service Complaints
  • Past Citations
  • Missing Cost Information

No Leases or PPAs

Sunpro gives customers the option to purchase a solar energy system outright or to finance with a loan, but does not offer solar leases or PPAs (power purchase agreements). Either financing option can offer homeowners a cost-effective alternative to direct purchase or taking out a solar loan.

A solar system purchase is arguably the better long-term choice for most consumers since it is an investment in your home and the system is yours to keep forever. Also, purchasing a solar panel system out of pocket or through a solar loan qualifies homeowners for special rebates like the Federal Solar Tax Credit.

However, some consumers want the benefit of using solar energy without needing to purchase a system, and they will need to choose a different company for their solar lease or PPA.

Customer Service Complaints 

Per our verified ADT Solar reviews (below), some customers have left negative reviews regarding ADT's customer service. However, the company has responded to those reviews with contact information for resolution, offering to make things right with the customer. This demonstrates accountability and a commitment to improvement. 

Past Citations

When the company was still known as SunPro Solar (or Marc Jones Construction), it was cited by OSHA for exposing workers to fall hazards in Florida. However, we can find no evidence of citations since the company was acquired by ADT Solar in 2021.

Missing Cost Information

While the cost to install a solar panel system typically falls somewhere between $15,000–25,000, ADT and most other companies do not share the cost of solar panels or install cost on their websites, since these numbers tend to vary so much based on the homeowner and the size of the solar system to be installed.

gavel

The Bottom Line

If you live within the area that ADT Solar services, we suggest you check it out. Every solar installation is backed by industry-leading warranties and product partners who manufacture only the highest quality solar panels, microinverters, energy storage systems, and software. 

Just be aware that you'll need to purchase your system via cash or loan as ADT does not offer solar leases or PPAs. 

With industry experts recognizing the company's rapid growth and a willingness to engage with each solar customer via reviews, ADT Solar continues to demonstrate its commitment to customer service as it expands. 

Was this content helpful?
thumb_up Yes thumb_down No

Star Rating

4.4

star star star star star_half

1,451 Reviews

Review Breakdown

5 grade

68%

4 grade

17%

3 grade

6%

2 grade

3%

1 grade

5%

Sentiment Criteria

Value

star star star star star_half

Quality

star star star star star_half

Service

star star star star star_half

Trustworthiness

star star star star star_half
cancel

Filter by:

arrow_drop_down

Sort by:

arrow_drop_down
info
bookmark

Featured Review

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Dave Myers Benton, AR

The service we receive is outstanding from the sales agent to the installation process. They monitor the panels and fix any issues timely. We are pleased in the short time we have had our panels.

2 years ago

ADT Solar Logo

Reply from ADT Solar

Hi Dave, Thank you for the amazing review. We are here if there is ever anything we can do to assist with your solar journey. Blake Hazelrigg Senior Manager [email protected]

May. 5th, 2021

star star star star star

Willie R Cooper Jr Little Elm, TX

My experience started with Stephen B. ( Sunpro Solar Energy Specialist ). Mr. Brendlinger was extremely pleasant and went through extra efforts to make sure we understood every aspect of the technology as well as the finance. Everything after that went exactly as Mr. Brendlinger has stated. I really appreciated his honesty and full disclosure of the process. Before I knew it, the financing was completed. Then the permits ( HOA, City, and Utility ) were completed. SunPro contacted me shortly after to arrange an install date. Server days later I was called and offered a window that had just opened up -- I took it . So yesterday a crew arrived at 8am and installed my 13.5kw system by 5pm. The install went without a hitch. My installers Josh, Antcros, and Chris were not only skilled but extremely professional. Their Electrician Jeff performed his install then spend some time educating me on my new system. When they left I had no questions and was quite impressed. What a team !! I would recommend them to anyone out there who does not like surprises and delays. Now I am just waiting on my Utility Company to inspect and allow me to use my new system. My only complaint: SunPro has spoiled me, and now I have decreased patience.

5 years ago

ADT Solar Logo

Reply from ADT Solar

Hi Willie, Thank you for the 5 star review. We work hard to spoil our customers as much as we can! Glad to hear we went above and beyond to ensure you had an industry best experience. Thanks for choosing SunPro as your solar provider. Blake Hazelrigg Senior Manager [email protected]

Nov. 12th, 2020

star star star star star

Resom Mandeville, LA

I had 25 LG solar panels installed back in August and absolutely love them! Sunpro by far had the best warranties when I looked at competitors. Everything from my sales rep to installers to project coordinator was top notch. Highly recommended!

2 years ago

ADT Solar Logo

Reply from ADT Solar

Hi Resom, Thank you for choosing the SunPro team to help you power your home with the sun! We will be here for you over the long haul if any questions come up or if you need any action on our end. Happy solar! Blake Hazelrigg Senior Manager [email protected]

Nov. 12th, 2020

star star star star star

Sylvia Flynn Savannah, GA

Jacob G was totally up front with me and didn't try to sell me something that would not be effective. A++ No negatives

2 years ago

ADT Solar Logo

Reply from ADT Solar

Hi Syliva, Thank you for taking a moment to leave feedback on your experience with Jacob! He is a solar veteran and really knows his stuff. We are glad to hear you had a positive experience. Blake Hazelrigg Senior Manager [email protected]

Nov. 12th, 2020

star star star star star

MalVerne Inniss Summerville, SC

Kassidy G has been very helpful in helping me understand my options for a Tesla Powerwall. She took plenty of time giving background information about Sunpro. She was amazing in giving me the calculation information I needed to justify how many batteries I would need for my system. Although I am not ready to purchase a power wall system now, I will reach out to Sun pro when I am ready. I am mainly waiting to save more money so I can place more money down upfront. Thanks Kassidy!

2 years ago

ADT Solar Logo

Reply from ADT Solar

Hi MalVerne! We are glad to hear that Kassidy took wonderful care of you. We really believe you will enjoy your Powerwall and we look forward to helping you out with it when you are ready to move forward. Thanks for the 5 star review! Blake Hazelrigg Senior Manager [email protected]

Nov. 12th, 2020

star star star star star

Frank L Altamonte Springs, FL

Good conversation with agent about pros and cons of solar for me and my situation. Felt true honesty.

2 years ago

ADT Solar Logo

Reply from ADT Solar

Hi Frank, This is wonderful feedback! It is great to hear our customers call us kind words like honest! We strive to be honest daily and let the solar benefits speak for themselves. Thanks again! Blake Hazelrigg Senior Manager [email protected]

Nov. 12th, 2020

star star star star star_border

Elissa Boyle Myrtle Beach, SC

***UPDATED 11/16/2020*** I have revised my previous review as we were contacted (after filing a report with the BBB). The company has gone above and beyond to make sure our project is not only on track to being completed, but that we are satisfied with the resolution of the situation. I was contacted by 3 individuals (including the executive assistant to the CEO) and the project is to be completed this coming Tuesday. While the breakdown of communication was unfortunate, we cannot condemn the entire company for a few bad eggs and I have been nothing but satisfied since reaching out. I am leaving my initial review because I believe it is important for everyone to understand what COULD happen and how to handle it if it does. We are very satisfied with the communication skills of each individual we have spoken to and are very grateful for their help. Solar panels are a huge investment and SunPro Solar has done a wonderful job of restoring our faith in our decision. *** At the end of July, we entered into a contract with SunPro Solar to install a solar panel unit on our home. On Aug 27, we signed documents revising our plan 16 panels with two Tesla powerwall units instead of 29 panels (HOA wouldn't allow panels on front of home). We signed the design approval on September 9. We were informed that "we" the homeowner needed to contact the Electric company to schedule a temporary shut off. When I called our Electric company they stated the Solar company usually does this, but allowed us to schedule a time. The install was schedule for Oct.19 and was a complete disaster from the beginning. The electric company didn't show up to disconnect power on time and when they did, it was the wrong guy. (No fault of the Solar company, sort of). I feel like had they scheduled it, then the right guy would have been there for the job. Turns out the electric blueprints were not allowed by our Electric company (although, it appears it was signed off on) again, no big deal. So, the panels were put into place, but they aren't "connected". We were told new plans for the electric would need to be drawn and approved. The city inspector showed up and stated that he was sent the first plans and not the revised plans. We reached out to the company numerous times to get information on the progress being made and no one has reached out to us in a meaningful way. We were contacted by our project coordinate to let us know that a "post install" coordinator would be contacting us, but we aren't post project. We've emailed the post install coordinator, called her numerous times, and had customer service try to transfer us/ notate that we needed to be contacted. All to no avail as of the time of this review.

2 years ago Edited September 14, 2021

star star star star star

Mike Bailey ,

Just finished a consultation with Jacob G, was impressed with his honesty in telling me that a system for my home just wasn’t going to be feasible. Appreciate the fact that he didn’t try to sell me something that would not work!! Very personable young man.

2 years ago

ADT Solar Logo

Reply from ADT Solar

Hi Mike, Thanks for leaving the incredible 5 star review about your experience with Jacob! We are glad to hear you appreciated our up front approach. We sure hope you keep us in mind the future if your needs were to change. Blake Hazelrigg Senior Manager [email protected]

Nov. 12th, 2020

star star star star star

Gregory Jones Carthage, MO

Honest ! Direct! Interested in making it right for you and not just to get a sale/

2 years ago

ADT Solar Logo

Reply from ADT Solar

Hi Gregory, Thank you for the great 5 star review. We are glad you had a positive experience and appreciated our honest upfront approach. Blake Hazelrigg Senior Manager [email protected]

Nov. 18th, 2020

star star star star star

Christopher Naz El Paso, TX

I love working with Sunpro! It’s rare where you have a company that appreciates and rewards creativity and forward thinking. This is a family not a job!

2 years ago

ADT Solar Logo

Reply from ADT Solar

Hi Christopher, Thank you for the terrific review! We work hard to provide a personal level of connection on every project we work on. Blake Hazelrigg Senior Manager [email protected]

Nov. 18th, 2020

star star star star star

Sam Carrollton, TX

Alex was really good in detailing all the aspects of going solar. I really liked online portal and maintenance.

2 years ago

ADT Solar Logo

Reply from ADT Solar

Hi Sam, Thanks for leaving Alex a wonderful review! I will share with his team to ensure he receives the shout out he deserves. Blake Hazelrigg Senior Manager [email protected]

Nov. 18th, 2020

star star star star star

Thomas Hsu McKinney, TX

Paul O from Sunpro was a pleasure to work with. No pressure, all facts. I compared at least 7 different proposals and spoke to 4 of the companies. Paul was patient, answered all my questions, and the handoff to the project manager was seamless. Getting all the approvals and sending over pictures was an easy process. Install only took 1 day. Sunpro offered the best value when looking at price, financing terms, customer service, guarantee/warranty, and they definitely gave me peace of mind when making a financial investment of this size. I checked their customer referrals as well and everyone was pleased. I highly recommend Sunpro and working with Paul if you’re even remotely interested in going solar. I’ve had my system up and running for about 2 months now and it’s been awesome seeing the electricity I’m producing in the app.

2 years ago

ADT Solar Logo

Reply from ADT Solar

Hi Thomas, Thanks for the great review about your experience with Paul! We work to offer not only the best quality components but also the greatest warranties in the industry. We are glad to hear you found value in that and chose us as your solar provider! We will be here if you ever need us. Blake Hazelrigg Senior Manager [email protected]

Nov. 18th, 2020

star star star star star

Pedro Filipowsky Katy, TX

I did a lot of research before I chose SunPro for our solar panel installation. I got 7 bids and compared them all before making my choice. SunPro was not the least expensive but I was impressed with their reviews, ratings, and overall quality. They are a bigger company with all work done by their own employees (no subcontractors – that was important to me). I was particularly impressed with their 25 year warranties including Roof damage/leakage (rare among installers). I was also impressed with their software which allows us to monitor our energy production and usage in real time (I’m a data junky). They took care of EVERYTHING in an orderly manner (paperwork, financing, applications, HOA, etc.) and kept us informed every step of the way (very reassuring). I HIGHLY recommend them (and especially Paul O, the Account Rep).

2 years ago

ADT Solar Logo

Reply from ADT Solar

Hi Pedro, It sounds like you really got to weigh your options out when choosing the solar provider for your home! We are glad you ultimately chose us and we are confident you made the right decision. Thanks for sharing your awesome experience with others! Blake Hazelrigg Senior Manager [email protected]

Nov. 18th, 2020

star star star star star

Maurice LeBrun Albuquerque, NM

I was fortunate to have 5 proposals to review. These were all very informative and it was not difficult to make an informed decision. I decided the proposal from SunPro Solar was the right fit for me, especially given they have many installs in my area and experience working with the local electric company. Paul O was very helpful in answering all my questions regarding the system. The project coordinator in the local office Joann D was also very helpful and prompt in getting back to me on timelines and so forth. Every part of the project went smoothly and as a few days ago have been producing more electricity than we are consuming. I would not hesitate to recommend SunPro solar for a no-hassle, professionally done installation.

2 years ago

ADT Solar Logo

Reply from ADT Solar

Hi Maurice, Thanks for sharing feedback about your experience with us! It sounds like you are a very savvy shopper and we are proud that you ultimately chose use to handle your solar experience. I will make sure Paul and Joann get a great shout out for the service they provided you. Happy solar! Blake Hazelrigg Senior Manager [email protected]

Nov. 18th, 2020

star star star star star

Segungele Int'l Richmond, TX

I was referred to Sunpro in February of 2020 by my friend but wasn’t ready to commit since I didn’t know the benefit of going solar. My friend reminded me again when about closing on our new home so I decided to reach out to paul and from the 1st day we spoke to date he has guided me and made the process worthwhile. Excellent customer service and follow up was great .

2 years ago

ADT Solar Logo

Reply from ADT Solar

Hello Segungele, Thanks for leaving Paul the 5 star review. We are glad to hear he has taken great care of you while you get solar installed on your new home. We are confident you will be very glad you made this decision for years to come. Please don't hesitate to reach out to Paul, myself or any of the Sunpro team if you ever need any assistance and we will be here and happy to help! Blake Hazelrigg Senior Manager [email protected]

Nov. 18th, 2020

star star star star star

Gary M-G ,

My 2020 New Years Resolution was to go solar in 2020. Sales rep Paul O from SunPro met with me in February and showed me some significant improvements in the technology since I’d first begun exploring solar. I got bids from 3 other companies, a small local one and 2 large national ones. Amazingly all 4 bids were so close on price that choosing the best price just didn’t matter. For us, the key reasons we chose SunPro over the others are these: They are a Gulf Coast based company with roofing experience and we live just 5 blocks from the Texas coast with regular hurricane threats. Next, was warranty. Their full 25 year warranty and production guarantee is comforting but only if the company is strong enough to be around in 25 years to honor it. This is where their regional size gives us confidence. They’re big enough to survive in a competitive market yet small enough to give good local service. With no HOA to deal with, our system was installed and operating less than one month after we signed the contract. The one day installation went smoothly and professionally. In the 8 months since, we’ve produced more power than we use almost every day. Our monthly payment to SunPro is about the same as our average electric bill was so there is no impact on our monthly budget. It’s all upside for us and we’re very happy with our solar power system and with Sunpro for their excellent work.

2 years ago

ADT Solar Logo

Reply from ADT Solar

Hi Gary, Thanks for the wonderful 5 star review! We are so glad that we helped you reach your New Years resolution. Your long term savings should be very large and we are happy to be here to provide you with top notch service if you ever need it! Blake Hazelrigg Senior Manager [email protected]

Nov. 18th, 2020

star star star star star

Jesus Flores Houston, TX

I am extremely pleased with my solar panel purchase. Especially the level of service I received from my sales rep Paul O and project coordinator Dominique J. Paul explained clearly and concisely what differentiated his company from other solar companies and remained involved before, during and after the sale. Dominique made the installation project seamless and led me step by step through its successful completion. I selected Sunpro because of their energy production guarantee, workmanship and product guarantees. The other major factor is that they are a solar company with roofing experience. They have a whole other company that specializes in roofing. This fact gave me an additional peace of mind. The whole process (sales informational meeting, energy efficiency study and solar panel installation) was explained to me and went exactly as Paul described. I have had my panels for seven months now and could not be more pleased with the results. Thank you Sunpro!

2 years ago

ADT Solar Logo

Reply from ADT Solar

Hello Jesus, Thank you for taking the time to leave us some feedback about your wonderful experience. We are glad to hear that Paul set realistic expectatives and that Dominique and our team delivered on them! It sounds like your first 7 months of solar have exceeded your expectations. Please don't hesitate to reach out to any of the Sunpro team if any questions come up and we will be happy to help you out. Blake Hazelrigg Senior Manager [email protected]

Nov. 18th, 2020

star star star star star

Jaime Bulnes Austin, TX

Met with Kassidy virtually to discuss solar options and our meeting was incredibly valuable and informational. Although we won't be able to commit to going solar this year, we will definitely follow up with SunPro in the future.

2 years ago

ADT Solar Logo

Reply from ADT Solar

Hi Jaime, Thank you for taking some time to tell us about your experience with Kassidy. We are glad to hear you had a 5 star interaction and that you plan on reaching back out to us when you are ready. Blake Hazelrigg Senior Manager [email protected]

Nov. 18th, 2020

star star star star star

Syeda Arlington, TX

The sales person was super professional and not pushie at all. They understood how other things may come priority while shopping for Solar and it takes time to decide and do market research. Their proposal structure is also very neat and clean. Kaela was super nice and very flexible while scheduling our calls and they did try to offer their best deal.

2 years ago

ADT Solar Logo

Reply from ADT Solar

Hi Syeda, We truly appreciate your review and are glad you hear you enjoyed your experience with Kaela! We work to take an educational first approach and we hope you will keep us in mind in the future when considering solar. Thanks for the 5 star feedback! Blake Hazelrigg Senior Manager [email protected]

Nov. 19th, 2020

star star star star star

Ben Atlanta, GA

Kaela has been super helpful in getting some quotes for my family and I. This included options available to us as well as tax incentive wise is available to us to maximize our value.

2 years ago

ADT Solar Logo

Reply from ADT Solar

Hi Ben, Thank you for leaving Kaela a 5 star review! We are glad you are looking to use the sun to help power your home. Please don't hesitate to reach out to the Sunpro team with any questions and we will be happy to help you out. Blake Hazelrigg Senior Manager [email protected]

Nov. 24th, 2020

star star star star star

charlotte foster Roaring Springs, TX

Great representative, Kassidy. She explained it well. Looks like a great product!

2 years ago

ADT Solar Logo

Reply from ADT Solar

Hi Charlotte, Thank you for leaving Kassidy some very positive feedback! We are very glad you looked into solar with us. Blake Hazelrigg Senior Manager [email protected]

Nov. 24th, 2020

star star star star star

Mariano Trevisan Peachtree City, GA

Kassidy was very professional, on time, engaging and knowledgeable of the value that SunPro had to offer me, addressing my specific questions and tailoring a solution that works for me and my family. I enjoyed going through the presentation with her and learning the details of how it works. Great experience!

2 years ago

ADT Solar Logo

Reply from ADT Solar

Hi Mariano, We are so glad you had a wonderful experience with Kassidy. She works hard to deliver a very pleasant and educational consultation with each and every client she comes in contact with. She really knows her stuff! Thanks for leaving the very positive review. Blake Hazelrigg Senior Manager [email protected]

Nov. 25th, 2020

star star star star star

BenjThomas Austin, TX

Edward N was very knowledgeable about the industry, the product, and the decision points. I look forward to doing business with SunPro in the future. Thanks.

2 years ago

ADT Solar Logo

Reply from ADT Solar

Hi BenjThomas, We are very glad to hear you are looking into clean energy to power your families home. We believe Edward is very good at what he does and we are glad you feel the same way! I will make sure that he gets some recognition for your 5 star feedback. Thanks for the review! Blake Hazelrigg Senior Manager [email protected]

Nov. 25th, 2020

star star star star star

Phil Keaton Orlando, FL

The sunpro team were very responsive to my questions and I think they are working to help you reach your solar goals!

2 years ago

ADT Solar Logo

Reply from ADT Solar

Hi Phil, Thank you for the great feedback! At Sunpro we work hard each day to provide our customers with the best experience in the industry. Your review helps to let us know we are hitting our goal! Blake Hazelrigg Senior Manager [email protected]

Nov. 30th, 2020

star star star star star

James Rivera ,

The sales experience was very easy and pleasant. Kaela was very patient and informative. She answered every question I asked, she didn't try to sell me by talking down about the competitors, instead, she focused on the value I would be receiving. I really enjoyed the sales experience.

2 years ago

ADT Solar Logo

Reply from ADT Solar

Hello James, Thank you for leaving Kaela a review. She is very good at giving an education first approach and she lets the Sunpro quality and experience sell itself. I will make sure she is aware of your 5-star feedback! Blake Hazelrigg Senior Manager [email protected]

Dec. 1st, 2020

star star star star star

Aaron Luna El Paso, TX

Extremely professional! Quick responses!

2 years ago

ADT Solar Logo

Reply from ADT Solar

Hi Aaron, Thanks for the positive feedback. Happy solar! Blake Hazelrigg Senior Manager [email protected]

Nov. 30th, 2020

star star star star star

Mmorter25 Tomball, TX

Great company. Presentation was informative, yet casual w a q&a.

2 years ago

ADT Solar Logo

Reply from ADT Solar

Hi Mmorter25, We are so glad to hear you had a great experience. Thank you for the 5 stellar review! Blake Hazelrigg Senior Manager [email protected]

Nov. 30th, 2020

star star star star star

Jay Money Los Angeles, CA

You will run into issues, set backs, and complications with every company. What seals the deal for SunPro is Paul O. He is available through the entire process.

2 years ago

ADT Solar Logo

Reply from ADT Solar

Hi Jay Money, Thank you for leaving us a great review. We do our best to keep our "bumps in the road" to a minimum but our staff filled with people like Paul work hard to be there for our customers and still deliver a satisfying experience. Thanks for this wonderful review! I will ensure Paul gets the shout out her deserves. Blake Hazelrigg Senior Manager [email protected]

Nov. 30th, 2020

star star star star star

Thomas Cline Konawa, OK

This is Tom Cline of Maud Ok. I had an appointment for a presentation for the solar installation on my house this morning . Without realizing this was supposed to be a phone presentation I was in the process of getting my house prepared for a visitor. Then realized the phone call on my cell should be answered because it was the same # within a couple of minutes I might better answer the phone. I am certainly glad I did. It was Kassidy herself that I talked to last week. We started out where we left off with our conversation last week and moved on from there . It was very interesting and informative of your company’s affiliation with others to start with. Before that I was glad of her computer skills as I am not good at all. It helped me greatly to watch and follow along as she went through the the whole process of the installation. I was most certainly impressed with the program to use the satellite image of my property to get the measurements for the estimate on the installation. It was also very helpful to see how she tried to figure out what ever options or opportunities it would work to change to solar. Kassidys presentation was very impressive. I did also like the fact of having a face to go along with a voice is a great aspect your company’s program has to help your customers.

2 years ago

ADT Solar Logo

Reply from ADT Solar

Hi Thomas, We are so glad you had a wonderful experience with Sunpro and Kassidy! She works hard to provide a very informative consultation. Please don't hesitate to reach out to Kassidy, myself or any of the Sunpro team if you ever need any additional assistance and we will be happy to help! Blake Hazelrigg Senior Manager [email protected]

Dec. 7th, 2020

star star star star star

Judy Carnahan Marietta, GA

Excellent customer service. Alex explained all facets of SunPro's process in an extremely professional manner.

2 years ago

ADT Solar Logo

Reply from ADT Solar

Hi Judy, Thank you for the great 5 star review! Blake Hazelrigg Senior Manager [email protected]

Dec. 7th, 2020

star star star star star

Kathy Spake Houston, TX

Without a doubt Sun Pro will be my Company of choice when I put solar panels on my next home! Why ? Simply because of Kaela who answered the telephone and helped me with a problem I have been having with the solar panel company I unfortunately used in California, Tesla! Her assistance was so useful and refreshing after I’ve spent many fruitless hours trying to reach Tesla! You are lucky to have such a warm, cheerful, knowledgeable person on your staff...and I appreciate her help in my behalf! Sincerely, Kathy Spake

2 years ago

ADT Solar Logo

Reply from ADT Solar

Hi Kathy, Thank you for the 5 star review. This kind of feedback makes our day! We sure hope you will keep us in mind in the future for all of your solar needs. Blake Hazelrigg Senior Manager [email protected]

Dec. 15th, 2020

star star star star star

John Gary Bush ,

The first rep to visit did not follow up with us. We had lots of questions. The second rep Jordan A who visited, answered all our questions and was well prepared. As a result we made a down payment and Jordan set the wheels in motion. The installation went well. Crew picked up debris and was fast, friendly, and thorough. I recommend Jordan A as an experienced and professional representative.

2 years ago

ADT Solar Logo

Reply from ADT Solar

Hello John, Thank you for the 5 star review. We are glad to hear the crew left your home in better shape than they found it. It also sounds like Jordan took great care of you! Thanks again! Blake Hazelrigg Senior Manager [email protected]

Dec. 15th, 2020

star star star star star

Bob Dunn San Antonio, TX

Edward N was extremely helpful, polite, and knowledgeable. He was very congenial and was more than willing to help anybody could. I appreciated his patience also! Thank you Eddie. Because of you I am more than willing to recommend SunPro to others.

2 years ago

ADT Solar Logo

Reply from ADT Solar

Hello Bob, We are so glad you got in touch with Eddie and enjoyed your experience! We sure hope you will tell your friends and family about us so you can take advantage of our industry best referral program. Thanks for the great review! Blake Hazelrigg Senior Manager [email protected]

Dec. 15th, 2020

star star star star_border star_border

Gary Smart Dunnellon, FL

I like the solar roof mount system that you use. I dislike the confusing cost proposals that SunPro uses to try and get customers to buy into there product.

2 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Bree

Customer Review Video

2 years ago

ADT Solar Logo

Reply from ADT Solar

Hi Bree, Thanks for the great 5 star review! Glad to hear you had a wonderful experience. Blake Hazelrigg Senior Manager [email protected]

Dec. 15th, 2020

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Bill Brooks

Good product and service. Installtion and Permiting process was done efficiently and in a timely manner. All contract documents were clear and easy to understand. Great company and staff!

2 years ago

ADT Solar Logo

Reply from ADT Solar

Hello Bill, We are glad to hear you had a wonderful experience with us. We will be here for the long haul to help service your system in the event anything unplanned were to happen. Or if you just have a simple question and need a quick answer we are here too! Thanks for choosing Sunpro. Blake Hazelrigg Senior Manager [email protected]

Dec. 15th, 2020

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Lowell Morrison

they were reasonable, helped with financing, and were prompt at installation, and finished in a single day.

2 years ago

ADT Solar Logo

Reply from ADT Solar

Hi Lowell, We are glad to hear you had a wonderful experience. Thanks for the fantastic review! Blake Hazelrigg Senior Manager [email protected]

Dec. 15th, 2020

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Cheryl

The installers came in and got it done. They explained everything then left. It went very smoothly.

2 years ago

ADT Solar Logo

Reply from ADT Solar

Hi Cheryl, It is so great to hear you had a wonderful experience with us. Thanks for leaving the review. This type of feedback is what continues to drive us to work so hard. Happy solar! Blake Hazelrigg Senior Manager [email protected]

Dec. 15th, 2020

check_circle

Verified Customer

check_circle

Review Source

star star_border star_border star_border star_border

Ashley

Be honest with your customers. I found out the things the salesman told me weren’t exactly true. I never hear back from them. Installation did go fine.

2 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Roy

I’m happy with SunPro. It’s great. Installation went good.

2 years ago

ADT Solar Logo

Reply from ADT Solar

Hi Roy, Thanks for the 5 stars! Happy solar. Blake Hazelrigg Senior Manager [email protected]

Dec. 15th, 2020

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Steve

Overall it’s been a positive experience. Anytime I need them, they are able to act in a timely manner. The system is functioning good.

2 years ago

ADT Solar Logo

Reply from ADT Solar

Hi Steve, Thank you for the wonderful review. We are very glad to hear that the system is working well for you! Blake Hazelrigg Senior Manager [email protected]

Dec. 18th, 2020

check_circle

Verified Customer

check_circle

Review Source

star star star star star

J

It does what I expected it to do. It is saving me money. When I do have a problem, they get to it really quickly and fix it. All the work has been done quickly.

2 years ago

ADT Solar Logo

Reply from ADT Solar

Hi J, We are so glad you chose us as your solar provider and that you are enjoying the benefits of solar. If there is ever anything we can do to help with your experience please just reach out! Blake Hazelrigg Senior Manager [email protected]

Dec. 18th, 2020

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Carlos

So far so good. It’s working great. I can still always talk to the person who sold it to me.

2 years ago

ADT Solar Logo

Reply from ADT Solar

Hi Carlos, Glad to hear you are please with your solar system! We work hard to be available for our customers as we know it is an important part of the customer experience. Thank you for the 5 star review. Blake Hazelrigg Senior Manager [email protected]

Dec. 15th, 2020

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Katy

Great company. The salesperson, mark, was straight up front with us. He let us know what was going on and what they could and could not do. The other people we went through lied to us but SunPro showed me the panels and the equipment they were going to use. It is top of the line panels.

2 years ago

ADT Solar Logo

Reply from ADT Solar

Hello Katy, It is so nice to hear that you had a pleasant experience. We do offer top of the line products and also do our best to give the greatest customer service we can. Thanks for the great review! Blake Hazelrigg Senior Manager [email protected]

Dec. 18th, 2020

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

Anonymous

Everything works just fine. SunPro is the only company that stays on for 25 years, the rest are 8 to 15 years.

2 years ago

ADT Solar Logo

Reply from ADT Solar

Hello There, Thanks for the great review. We are glad you appreciate our industry best guarantees and warranties. Please do not hesitate to ever give us a call if any questions or concerns come up. We are happy to help! Blake Hazelrigg Senior Manager [email protected]

Dec. 15th, 2020

check_circle

Verified Customer

check_circle

Review Source

star star star star star

John

I would recommend it at any moment to anyone. It is saving me money. They maintain contact with me and there is follow up.

2 years ago

ADT Solar Logo

Reply from ADT Solar

Hello John, We are so glad you have enjoyed your experience with us! It is great that you are saving money while powering your home with clean energy. If you ever need any assistance, please just let us know how we can help. Blake Hazelrigg Senior Manager [email protected]

Dec. 18th, 2020

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Harold

After researching different companies we found enough information to turn us to SunPro. Installation went very well. Me and my husband were both at home and we observed them. They did an excellent job. My husband had a particular question about a portion of the install and they took care of it right away. It has been functioning excellent. It was excellent for us but did recommend them to a friend and the salesman was less timely and it could have been smoother for her.

2 years ago

ADT Solar Logo

Reply from ADT Solar

Hi Harold, We are so glad that you chose us to be your solar provider! Also thank you for recommending us to your friend. Sorry that we made some errors there but we will work to save that relationship one day. Please do not hesitate to reach out to myself or any of the Sunpro team if there is ever anything we can do to help with your solar journey! Blake Hazelrigg Senior Manager [email protected]

Dec. 18th, 2020

check_circle

Verified Customer

check_circle

Review Source

star star star star star

ZaldyA_0119Ort

We never have any problems. Installation went very well. It was quick and professional. We got a lot of explanation of what we were getting. All the stuff was understood.

2 years ago

ADT Solar Logo

Reply from ADT Solar

Hi Zaldya, We are glad to hear that you had such a wonderful experience with your sales and install experience. If anything ever comes up please let us know how we can help. Blake Hazelrigg Senior Manager [email protected]

Dec. 18th, 2020

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

Jessie

Because of the covid going on this year, the process was a little slower but I appreciate their patience with me and that they were able to get out here at all and take care of everything in the midst of a pandemic. They were the only ones the actually showed up to do an estimate, the rest of the companies made appointments but did not show up. They took care of my property and did their best to not destroy anything. I don’t have any issues with the equipment.

2 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Charles

They work fast and efficient. SunPro has excellent equipment. I am satisfied at this point.

2 years ago

ADT Solar Logo

Reply from ADT Solar

Hi Charles, Thank you for the 5 star review. Happy solar! Blake Hazelrigg Senior Manager [email protected]

Dec. 10th, 2020