Name: Spectrum
Rating: 1.9

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William Helm Louisville, KY

they always call before they come out to service you and they might fix the problem over the phone

4 years ago

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cmci

Charges are way to expensive for long time customers($190) for basic. Sadly it's the only company in our area.

5 years ago

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Barbara Cell Stuckman Maryland Heights, MO

Didn’t get the receiver for tv that I was promised on phone. Price a bit high.

5 years ago

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Chris Bailey Denham Springs, LA

Always had great service. Customer service was exceptional. Packages offered were always affordable

5 years ago

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Chad North Ridgeville, OH

Love that there isn’t no contract prices are okay could be better service is great.

5 years ago Edited September 14, 2021

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JR Suguturaga Orem, UT

Good product but did not like not having access to price points after committing to contract

5 years ago

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Angela Pyrah Willard, MO

Its ok. Not so good with out of market sports, but for local channels and events this service is good.

7 years ago

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R.B. Box Bradenton, FL

Total incompetence from the time they answer the phone until their service technician leaves your residence.

2 years ago

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Connie Fort Worth, TX

This is the worst TV service I have ervr seen Most of the time the service is not available to even watch.

2 years ago

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MBA Dallas, TX

Over prices. It keeps going up and up. They need better programming

2 years ago

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Tom Triller West Bend, WI

DVR is totally unreliable and live TV is not greater either. Having Spectrum is just an exercise in frustration.

3 years ago

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Monique Birmingham, AL

If 0 stars was an option than I would choose zero stars!! Worst internet! Worst cable! Worst costumer service!

6 years ago

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mike thompson Fayetteville, NC

i don't loose reception when it rains . cost is to much

7 years ago

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Cynthia Toth

I would like to be able to have two cable boxes without being charged so much

7 years ago

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Gregg Miles Hammond, LA

The worst experience of lack of caring, respect and service ever received. Will be changing cable service providers.

7 years ago

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Gloria Hooper Temple, TX

trouble with connection at various times of the day

7 years ago

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Jacqueline Brown

Not enough for what you pay, really less station but the price keep getting higher

7 years ago

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niki gilbert

basic good service just like it was when it was time warner cable

7 years ago

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Matthew King

Always lose internet and have to reset modem/ router. Streaming services are always grainy and always need to refresh.

7 years ago

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Robert E Klause Riverside, CA

Sent a new remote must be refurbish the volume and mute does not work took 3 days to get said I would get in one day

8 years ago

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L Oleyar MI

burying the cable not done. 3 phone calls and nearly 3 weeks since installation and the cable is not buried,

8 years ago

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Kerri

OVERPRICED!!!!....MUCH higher than Time Warner Cable!!!!!...WAY LESS channels!...Will be changing SOON!!!

8 years ago

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LaShawn Cullins Long Beach, CA

The billing is very expensive, considering the minimal amount of programming offered. I was glad to cancel their service.

4 years ago

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Michael Bieker Los Angeles, CA

Wonky service. Not reliable. Expensive. Customer service is like fort knox to get something done. Find alternatives

4 years ago

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Candi Ward Fenton, MI

I enjoy the services but must say the internet drags often amd so.etimes even goes out.

4 years ago

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Patti Miller ,

Not the best reception, choice of basic channels is poor. Faded in and out more than I liked

5 years ago

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SaVedra O'Neal Kansas City, MO

They offer cable and internet but the rate they give you in the beginning is not the rate you will end up paying.

5 years ago

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mona hernandez Lapeer, MI

Streaming service is mediocre. Lags and lags!!! I’m about ready to go back to Hulu!

3 years ago

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Dwayne Shaw San Antonio, TX

Customer service sucks, the cable service sucks and the company sucks...ENOUGH SAID

3 years ago

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Richard Pensacola, FL

very Deceptive - Had me assume an account of a deceased person and stuck me with their bill

5 years ago

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Ignacio Ospino Hernando, FL

Quick resposnse to service calls, but poor treatment of exixting customers

6 years ago

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Will St. Petersburg, FL

terrible customer service/support. Expensive after the first year. Don't use this provider.

6 years ago

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Keith rowe Washington Court House, OH

They want to raise my bill and take away from my package and pay about the same!

6 years ago

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Jeannie Baudino

Have problems off and on with the signals not working.

7 years ago

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Victor Munoz Houston, TX

Price rise every year lack of competivnes

7 years ago

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Melkon Tashjian Lancaster, CA

They lied about the service and after canceling service never got my money back guarante

7 years ago

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Marcia Smith Louisville, KY

The absolute worst representation for a company. I am looking for another service.

8 years ago

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paredeslucila@gotmail.com

If you are happy with your provider please don't switch to SPECTRUM .. Worse service ever.

8 years ago

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Harold Saint Petersburg, FL

For what you pay and for as long as you have been a customer the Chanel's you get really suck

8 years ago

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Greg Cincinnati, OH

Worst customer service ever. Raised rates. Limited support for existing equipment.

8 years ago

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R. Chedal

Moving from Time Warner to Spectrum sucks. Pricing goes up and packages cannot be compared

8 years ago

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bill humason

terrible customer service... 4 days no tech has shown up to fix internet.They just dont show up!

8 years ago

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Mike Unionville, MO

Poor service, poor customer relations they are a monopoly in the St Louis area and act like it.

5 years ago

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geovanna mogrovejo Ridgewood, NY

Horrible service. Customer service is always busy, they have deals worth their quality.

5 years ago

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Glen C Florence, OR

You don’t get all of the channels that the ads show on there web sites

2 years ago

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Js Saint Charles, MO

Terrible customer service. The worst I’ve ever encountered.

3 years ago

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mike DeLand, FL

Terrible Customer Service When you have problems they hang up on you!!!!

7 years ago

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Lillian Burgin Buffalo, NY

They are to9 expensive for lesser chanels

7 years ago

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Dustin

Everyday the internet will cut in and out ever since I switched

8 years ago

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Remie Grand Haven, MI

Service is horrible! I need to find another option. So sick of this company.

8 years ago