Name: DIRECTV
Rating: 2.4

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Telitha Merritt Conroe, TX

The people that work in customer service don't what they are talking about. Some you can't understand. The prices are ridiculous.

3 years ago

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Kelly Miller Wesley Chapel, FL

Cust. Service was aweful. Stole money from me with a promise of service they new they could not give me and took my payment for it.

3 years ago

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Cole Bailey Houston, TX

Direct TV is a good TV company, the only thing that bothers me is the price for its services.

4 years ago

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Jerry Chicago, IL

Never again will I subscribe to this deceitful company. 48 hrs of service I call to cancel and I get charged a $264 penalty!!!!

4 years ago

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Spencer Morris (Logan) Riverton, UT

I used to love DirecTV-- was the only one Id use--- but has gotten so expensive.

4 years ago

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Adriana Diaz American Fork, UT

Easy and affordable , no other service could compete!

4 years ago

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Shelia Forest, VA

Good, their is quite a bit of slack time sometimes in the streaming

4 years ago

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Ruth S. Pierce Twin Falls, ID

Fair. Just switched to Dish. Direct doubled my bill and did not contact me. When I called to cancel, they offered to drop the price. TOO LATE!

4 years ago

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Ashby Cockrell

Very prompt, professional and knowledgeable

4 years ago

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Ying Wang Sedro-Woolley, WA

Absolutely horrible after AT&T took it over. People you spoke on the phone we’re either dishonest or lacking of interests

4 years ago

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David

Ok- service not reliable in bad weather though. After the initial promotion pricing expires it's very expensive

4 years ago

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janet leonard

VERY GOODEXPERIENCE AND CHEAPER COST ALSO MORE COVER OF SPORTS

4 years ago

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Byron Moffett La Plata, MD

NFL Ticket and mobile access anywhere is great. Need to improve pricing and signal in bad weather.

5 years ago

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Roger Orlando, FL

After contract price skyrocketed, after being on the phone trying to get price reduction, did not happen. Went to competitor for half the price.

5 years ago

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George Tausiani Sun City, AZ

need internet service...cox internet is the only one I have in the area....outrageous price

5 years ago

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Phillis Bruchmiller Spring, TX

they can improve on the service, the remote does not work half of the time, you lose service, and can't get many channels you would like

5 years ago

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Howard Gaskill Georgetown, DE

Better customer service than Comcast. Signal fails during T-storms.

5 years ago

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John P Montz

Thier equipment and installers are great but getting them to respond through customer service is really a joke.

5 years ago

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RICHARD Glendale, AZ

They were very professional, fast to install and fair on prices.

5 years ago

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Paul Irwin Greenstein Fort Myers, FL

Rewards for their long standing customers. Rate reductions, programming deals

5 years ago

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Oliver Costich San Diego, CA

They were great since I got it in 1995 up to when AT&T bought them. Now their support is awful. They only way to fix it is a divorce from AT&T

5 years ago

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Chris Ferrell Dudley, GA

Great package, best prices and great customer service.

6 years ago

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Cynthia Fallbrook, CA

Program of channels, good prices, quality of t v service

6 years ago

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Denny Burlin Roseville, MI

Quality of picture , Chanel selections, ease of use

6 years ago

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Barbara Freeman Richmond, TX

they have a price rise frequently and it is hard to get them to come down

6 years ago

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Andre Moore Salt Lake City, UT

DirectV services have declined since they were acquired by AT&T they give you lots of channels you don't need

6 years ago

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Brandi Starnes Burlington, NC

Great customer service , great value always reliable

6 years ago

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Kenneth Bouldin

great reception exception except during heavy rain

6 years ago

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Gayle Shannon, GA

they keep going up on their price and they are always calling for me to add stuff to my bill.

6 years ago

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patrick m shilandscotsman St. Petersburg, FL

Good service. Always addressed any concerns I had promptly

6 years ago

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Sirena Swanson Foley, MO

Great customer service the best channels a huge variety

6 years ago

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William Wilson Las Vegas, NV

They are good except when bad weather and I lose the signal and my TV

6 years ago

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Rick Kober The Bronx, NY

have great programing and intuitive temote

6 years ago

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YVONNE BROESTLER Port Saint Lucie, FL

Prices are too high. Constantly calling to get better deals.

6 years ago

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TG Wellsville, NY

Every time we have a heavy snow or rainstorm we lose signal for the duration of the storm.

6 years ago

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Gordon Ryerson Tampa, FL

Easy customer service and quality product

6 years ago

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Sanford Gibbons New York, NY

Had no problems more the many years we had them.

6 years ago

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Pat Utica, MI

lots of choices especially for sports only drawback is the rain fade issues

6 years ago

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Tom Farekian

When ATT took over Direct tv, it's gone down hill I'm changing after 20 years, they won't come out and check what's wrong

6 years ago

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Carmen Virginia Beach, VA

great choice of channels and the price is right

6 years ago

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Harry Willey Hampton, SC

Excellent program choices and high quality

6 years ago

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RONALD LEVY Flushing, NY

aside from storms blocking reception, the service was excellent

6 years ago

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Robert Hummel Inverness, FL

Too many difficulties to list.... But... COST VERSES SERVICE is the main difficulty.

6 years ago

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Susan Bacon

Okay service. But really expensive. Wish we had cable instead.

6 years ago

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Diane Wolfe Salesville, OH

The cost is way to high. They have charges for every little thing. They are hard to deal with. Not very quick to take care of channel issues.

6 years ago

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R. Calhoun Scottsdale, AZ

Able to serve my RV & home service with one billing

6 years ago

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Chad Weierstall Freedom, PA

Too many promotional deal phone calls. I've had promotions added to my bill even after I declined the telemarketer.

6 years ago

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Randy Carrico Washington, DC

Same old technology they have had for years that leaves you without TV during a rain/snow event.

6 years ago

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Don Evans Daytona Beach, FL

Extremely reliable - few brief weather related outages

6 years ago

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Mary Denewellis Joliet, IL

every time it even sprinkles out, we loose service. Also, it drops from my internet connection EVERY DAY. About ready to drop this lame service.

6 years ago