Name: DIRECTV
Rating: 2.5

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Patty Terry Story, WY

Very good customer service but I hope to find a cheaper way to watch my programs.

4 years ago

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Brandi Wilhoit Fairfax, VA

WOW.. Well what fo I have ro say about direct tv.... Their fees are ridiculous, customer service is highly rude and the signal never connects.

4 years ago

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BJ Gall Columbia, SC

Most of the time it works really great. The only time I have trouble is if the weather is bad.

4 years ago

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Cedric Spriggs Pasadena, MD

DirecTV was good until AT&T took over. I have since cancelled my service after being with them for over 20 years.

4 years ago

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Bryce Woosley Elizabethtown, KY

They are pretty good service expect when you have to deal with billing. Seems like I can never get the bill exactly right.

4 years ago

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Jeferson Paris Fort Lauderdale, FL

God value for the money and the reliability is good. Customer service needs to improve.

4 years ago

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Kyla San Jose, CA

We used directv before, it was alright but sometimes their signal isn’t working much.

4 years ago

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Brian Green Collegeville, PA

Cost too high, service poor, frequent loss of signal. The programming options didn't suit my family at all.

4 years ago

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James Hazelton Garland, TX

When I Terminated my account, they deny me access to the account. What I didn’t know was there was still a balance. I found out when a collector called. Bad business

4 years ago

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McMorgan Thomptos Kailua, HI

I have been a customer of DIRECTV for over 10 years. They are fair and reliable.

4 years ago

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Edward Obediah Katy, TX

Used for 4 years now, no problems good service had to argue about the bill a couple of times

4 years ago

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Chelsea Horstman Lincoln, NE

It's a nice company, but very limited on what you can watch for such an expensive price.

4 years ago

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Michael M San Antonio, TX

We had Directv for many years. The price went up a lot. I liked their product, but it’s too expensive.

4 years ago

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Jessica Olson Nevada, IA

At first this was a good company for my cable. Now I have less channels and I have to pay more money. There is not a lot on for channels, and I just wasted my money on cable.

4 years ago

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Alexander Johnson Los Angeles, CA

If you’ve ever had a cloud come over your house during your favorite show and had the signal drop, you know why I’m leaving this review

4 years ago

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Ana Caple Wellington, FL

DirecTV has fair price, however ever time it rains the TV goes out. That is the only down side to it.

4 years ago

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Whitney L Teeter Jerome, ID

Always helpful when have problems but have to reset it at least one a day or more

4 years ago

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Steve Lourdes Roldan Virginia Beach, VA

Customer service is okay but could be better. But very much satisfied with DirectV.

4 years ago

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Zachary Simpson Dallas, TX

The times in my life that I have used DirectTV, it was very reliable. I recommend it.

4 years ago

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russbayles West Valley City, UT

Loved Direct Tv and the NFL programs unfortunately they never got the PAC 12 network and we had to leave them.

4 years ago

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Pasimata West Jordan, UT

They overcharged us and customer service was terrible. Every time we called they said they would take care of it and never did.

4 years ago

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chris Francom Houston, TX

I wasn’t a big fan of the high prices and that they try to increase the pricing after you’ve fulfilled their contract term.

4 years ago

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Cam McClellan Magna, UT

I had to switch from DIRECTV because they kept raising the prices in their customer service has not been good.

4 years ago

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Jesse Rice Long Beach, MS

It has a lot of channels but it can also be expensive at times but for the most part it’s good

4 years ago

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Amanda Warrendale, PA

Direct TV has all the TV stations I would need! Very satisfied with my options.

4 years ago

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Ariyana Miller Riverview, FL

Large variety of channels but tends to lose signal with bad weather. Overall very good service.

5 years ago

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Linda Clark Gilbert, AZ

I had direct tv for many years and discontinued service because it got too expensive.

5 years ago

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Zac Marx Brighton, CO

I am not a huge fan of DirecTV except to watch BYU football and BYU basketball. It was easy to setup and use though.

5 years ago

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Anonymous

We are not a sports tv family just wanted some local channels when the kids were little PBS disney cartoon network boy does it cost an arm and a leg for a very long contract.

5 years ago

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Barry Henline Logan, UT

Struggled with the quality of service for our business usage. Getting help was difficult and time consuming.

5 years ago

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Campbell Blair Phoenix, AZ

DirecTV doesn't work well for my family, the satellite service doesn't reach our house on the end of the city very well.

5 years ago

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Teresa LeBaron Lake Villa, IL

Directv is expensive after your incentive pricing expires. Never told us about lower pricing. We felt like it was being dishonest.

5 years ago

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Julie Spanish Fork, UT

I liked the channels but we were constantly having our rate increased. It was very frustrating so we finally canceled the service.

5 years ago

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Brittany Bray Springville, UT

We have had direct tv for 2 years. I don’t feel they were honest with us. I will not be continuing with them

5 years ago

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Cole Salt Lake City, UT

Direct TV just seems too unorganized. There are so many Channels and so much going on that it’s hard to follow.

5 years ago

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Ponch Thompson South Jordan, UT

The billing experience took a bit to get used to. The service has been up and down depending on use of contractors.

5 years ago

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Myah Smith American Fork, UT

My family switched from Directv because it was costing us too much for what we wanted. The people were very nice, the product just wasn't for us.

5 years ago

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Eli Slesk Alpine, UT

Good except I wish it had The Pac-12 networks, however, I understand why they don’t.

5 years ago

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Mikayla Gibson American Fork, UT

DirectTV has been a wonderful TV provider for my family. It is highly recommended.

5 years ago

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Kristie Sgambati Rocklin, CA

We have had direct TV for years. We love the convenience of ordering movies online.

5 years ago

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holly parker Gilbert, AZ

there’s a lot of shows and movies available to watch and the screen display is easy to navigate

6 years ago

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Mitch Krull Pleasant Grove, UT

Good service, never had outage. Pricing was ok. Had for about 3 years. Would recommend.

6 years ago

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Jason Pyrah Willard, MO

DirecTV has poor service and their prices are extremely high. I wasn't able to get my problem resolved with customer service.

6 years ago

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Rachel B Eagle Mountain, UT

They tried to upsell me on a few packages, and had some unexplained charges, but I loved the selection of channels.

6 years ago

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Lynn White Gilbert, AZ

Service used to be excellent. Still love sports offerings. Since ATT merge website is a mess and phone service awful.

6 years ago

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B Wasilla, AK

Always trying to throw in extra charges every month. Also not very military friendly, especially when we were trying to cancel when we had to move!

6 years ago

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deb Midvale, UT

Their service keeps getting a 'no signal' on my tv's, sometimes hard to stay connected.

6 years ago

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Anne Radcliffe Pleasant Grove, UT

just not a fan of direct tv. some of their features are so annoying. but customer service was helpful.

6 years ago

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Dave Brinton

Prices seem to always go up. When calling customer service I was told there was nothing they could do.

6 years ago Edited September 14, 2021

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L. T. Sacramento, CA

I have to be honest-- the service can use a serious upgrade. It's behind. Not as user friendly as other services.

6 years ago