Name: DIRECTV
Rating: 3.0

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Autumn Kallunki Provo, UT

I've used DirecTV in the past and have never had a good experience. It is slow and always seems to have problems. Customer service is usually willing to help but it's not worth having to contact them so often.

6 years ago

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jessie Alpine, UT

I have had great experiences with direct TV. They are a very reliable TV company. Great customer service.

6 years ago

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Grace Durrant Pleasant Grove, UT

As a proud supporter of AT&T, my family and I absolutely love direct tv, and the benefits it offers us.

6 years ago

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Kembree Draper, UT

I love this company!!! It works super fast and well:) I love the feature where you can speak into the remote. So easy!!

6 years ago

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HLG American Fork, UT

We had Direct TV through Century Link. The main problem is you cannot upgrade equipment for free unless your contract has expired. Also, they have disputes with local channels and cut them off. You pay the same though.

6 years ago

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kiley Gilbert, AZ

I have directv and absolutley love it because you have so many channel options and it is super easy to use.

6 years ago

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shinta Gilbert, AZ

I had directv for cable, and it enabled me to keep up with the top TV shows because it provided a wide amount of channels.

6 years ago

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Keagan American Fork, UT

I love this company. The t.v. shows are on point. And the movies are pretty current and get down to business.

6 years ago

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Maddy Bohn Gilbert, AZ

The quality is very good and the price is not too low and not too high. I recommend this to my friends all the time.

6 years ago

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Alex miller Gilbert, AZ

Watching the NFL ticket was never easier through direct T.V. Every Sunday, our family is able to watch our favorite football team.

6 years ago

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Sharon Tomlinson Lindon, UT

Need to reconnect with KSL. The only local channel we like is that station and we want it back instead of excuses blaming the local station. It is about money.

6 years ago

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Sheryl Sabal Gilbert, AZ

Deceiving price tactics. Lures consumers with low payments for 2 year contract then bumps the price two fold after the contract expires. Drilled holes on my roof for the satellite and left the satellite there even after I disconnected service.

6 years ago

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Julia Hensley Idaho Falls, ID

While it is expensive, the amount you get I think it is a decent deal. I enjoy using the watch anywhere feature on their app and online.

6 years ago

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Caprisse Taliulu Kailua, HI

Customer service was horrible every time we had an issue. They were also very expensive. We would have changed carriers however that is all that was avaialabe in our area at that time.

6 years ago

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Jocelyn E Lehi, UT

I love having so many channels, but the cheap packages lose the local stations and the expensive packages repeat what they play too much!

6 years ago

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PolyanaL Salt Lake City, UT

I will never go back to Directv, I felt like they were trying to rip me off. They gave me a discount and after 6 months the price jumped up like crazy. Very expensive for me.

6 years ago

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Melissa Reinoso Herriman, UT

I try and call and they keep saying that we have to do things even after we told them that we don't have any plan other than the regular plan with them not an added plan.

6 years ago

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Ron Durfey Orem, UT

DirecTV has been great for my family. They have been very good to work with when it comes to helping me save money on my costs and fees.

6 years ago Edited February 28, 2022

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Ruth Anne Bright Mount Washington, KY

I am a new customer, it has been a good overall experience with a few glitches. Weather has cause several outages for short periods of time.

6 years ago

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Raven Trujillo Gilbert, AZ

We have had service with directv for 12 years. Their channel availability is great but I do feel they are a little overpriced.

6 years ago

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Katie Hope Easton, PA

Easy to use! Service is never interrupted. High quality programming. Easy to use customer service. Would recommend!

6 years ago

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Lisa Imes DeMotte, IN

Prices, this was the worst. Would just go up, custom service is just the same.

11 months ago

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Darleen

I like directv but every year it goes up and up and i had nothing extra on it and way too much money for it

1 year ago

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Joseph Tempe, AZ

I have had Direct TV in a few homes and I loved the service, always great

1 year ago

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Natalie

I have had several issues with customer service, billing and intermittent service especially during certain weather conditions.

2 years ago

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ty Utica, NY

NO. DON'T SUBSCRIBE BECAUSE THEY WON'T LET YOU CANCEL. TRAIL PERIODS CAN BE CANCEL AT ANYTIME RIGHTS?. LIES AND FALSE ADVERTISEMENT. SAVE YOURSELVES THE HEAD ACHE.

2 years ago

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Christopher Austin

recently to get directv stream went to 4 stores tech came to my house talk to supervisor and still either one knows how to activate service how incompetent are the reps

2 years ago

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Steven Seattle, WA

nice TV solutions, thank you guys for great customers support

3 years ago

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Adam Baywest Allen, TX

Worst company in the world. They advertise constantly on my cell phone and I cannot get them to stop. They don't deserve your support since they act like a scumbag

3 years ago

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Laura Sutherly Denver, CO

Terrible company to do business with. Wouldn’t prorate service when I cancelled one day late. Awful, awful, awful. They will cheat you at every opportunity.

3 years ago

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Eric Gagnard Dallas, TX

Clear and crisp connection. Good connection. Good and responsive customer service

4 years ago

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OwenE. Norcross, GA

Great price for a wide variety of channels that I thoroughly enjoy. Good value for the quality.

4 years ago

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Darbles32 Managua, MN

Thanks to direct tv I hardly ever watch commercials because of their awesome recording

4 years ago

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eunj ,

One of the only Fortune 500 corporations you'll see be in the "under $100" donations for a restored vintage theatre. Writing about the customer service would be redundant.

4 years ago

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Grant smith Otis, CO

This company is a marketing scam the truth is they give you a year of service and then double or triple your rate after one year.. This AT&T company sucks!!!

5 years ago

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Johnny Ashland, MS

Terrible. Our directv has been out for almost 4 weeks now. I’ve called so many time I can’t count. They can’t get a technician out to fix it. I don’t know what to do

5 years ago

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Fitz Granada Hills, CA

Tried to get a quote, spoke to 2 agents, both insisted on running a credit check prior to quote. I stated I was not signing up today, just wanted pricing, they refused.

5 years ago

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Deb Janesville, MN

They cancelled my local CBS channel. Sent me a broken antenna to possibly get local channels but couldn’t guarantee it. For the amount I pay monthly this is unacceptable.

5 years ago

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Julie Hesperia, CA

Terrible service and when you have a problem they have someone from out of the country helping you and you can’t understand them and visa versa I am gonna switch services

5 years ago

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Dylan Findlay South Jordan, UT

My equipment runs slow. Every time I’ve tried to cancel the representatives take me into staying but my price always seems to increase.

6 years ago

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James Harter Maynard, MA

Their channel bundling pushes price up to point of not being competitive with streaming

6 years ago

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Thomas Dempsey Hobe Sound, FL

great company . just that they charge too much money for the service / product.

6 years ago

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Patricia Coal City, IL

Excellent! transmission is top-notchand customer service is prompt. Website is very user friendly.

6 years ago

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Greta

My experience is not very positive. There are too many added costs, ex. package listed as $67 is really $106.

6 years ago

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king Queen Creek, AZ

to much money I'm a paying customer for 10 plus yrs, and a new customer gets half of what i pay for. not only that no pac 12 games!!

6 years ago

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Tom Pleasant Grove, UT

Directv has been great to me. They always try and match up what I want with a great price.

6 years ago

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tarik alabbassi Jacksonville, FL

Constantly getting different bills. Hate The company, Liars and thieves. I have been billed the correct amount 2 out of 8 months . DO NOT PURCHASE THIS SERVICE

6 years ago

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Terri Bey Whittier, CA

They are very professional, and their customer service is great.

6 years ago

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Bill Hickey Humble, TX

If something goes wrong they have someone here to fix it no matter what

6 years ago

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Jim Davis Kerrville, TX

good programming and up to date equipment, occassionaly experience pixilation issues

6 years ago