Name: Comcast Xfinity TV
Rating: 2.3

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Sherry Yeagley Kaas Pottstown, PA

Way to expensive...but what is a person to do. Truthfully thinking of dropping cable and just using internet and Roku.. Never answer my house phone so I don't care if I lose that. If I can teach my husband how to use the Roku I will be just using their internet

10 years ago

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Barb Hart Port Huron, MI

Way too expensive have channels that I dont even watch most are stupid shopping channels, they need to let the customers pick the channels they want and not the package deals. Last time I called the customer service was very rude and treated me like I was stuipd. Looking into dish or driect tv will be changing over by the end of the year.

10 years ago

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TSpurlock Hinesville, GA

I just have to say I am paying a lot of money and I don't get all of the services that I pay for. When you try to get it fixed, it does not work. Winning a losing battle. Also getting charged for additional GB and not just being able to upgrade without getting phone service should be changed.

10 years ago

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Ed Hall Lewes, DE

The first company that comes along to stop this renegotiation of your service every twelve months is going to mop the floor with Comcast. If I had to renegotiate with my electric company every twelve months, I would switch to Natural Gas. What a preposterous way to do business.

10 years ago

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Joel Martinez Chicago, IL

My point is why we have to pay more for channel internet that know coming whit the package.please give to all good costumers a break please.We know that we have to pay for the services, take a minute and revue the prices and a just then so people can be HAPPY!

10 years ago

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Mary Thompson Calumet City, IL

I hate Comcast/since they switched to Infinity,the service is terrible,and the prices are very high.You can hardly get through on the phones,and get any help,and if the system is down,and you have to get help,to pay over the phone,they charge $5.00.!!!

10 years ago

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Janet Burt North Augusta, SC

I like Comcast but feel it is way over priced!!!! Every time I turn around my bill is going up!!! No Cable is worth what I Pay Customer service is terrible to deal with also!!!!!

10 years ago

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Richard Reimer Howell, MI

Comcast internet sucks big time they don't deliver but make promises and then they lie about it! If I had a second choice in my area I would be gone but Comcast knows there is no other choice so they can steal from their customers every day without repercussions! THEY SUCK!

10 years ago

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Q Kelly Hallandale, FL

One Of their representatives contacted me telling me that my contract was coming to an end I informed her that I want it my bill lowered because I no longer have a need for cable television packages she became agitated Buy this and hung up on me I received disturbing messages about a family member I ended up having to have emergency surgery as I am still recovering I got a notification from my bank that I am being charged $179.99 I have never agreed to any changes on my account

4 years ago

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Anthony Pelchat Atlanta, GA

The internet service is good, but the company is horrible. Forced subscriptions and annual rate hikes, along with unrealistic data caps that you cannot properly monitor. If it wasn't for the fact that they have solid internet service, I wouldn't recommend them to anyone.

4 years ago

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Doug Foerch Libertyville, IL

Could be a 3 1/2 stars. They are fairly good about communication and getting out to your house to help. The worst knock is that is cost quite a bit. They can really nickel and dime you on their services.

4 years ago

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Ben P. Vancouver, WA

This service is extremely expensive and they raise your rates after the first year. You have to be very careful because you will be impressed with their good rate, and then all of a sudden they start deducting larger and larger amounts of money from your account.

4 years ago

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merissa white Battle Creek, MI

Had Comcast for years, always enjoyed it,but seems rates keep going up and up. Got to the point it wasn't worth it anymore. Especially with the extra $10 in random fees for having it and sports that I didn't want nor watch.

4 years ago

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cheryl yeary Denver, CO

I like Comcast Xfinity TV. They have a lot of options when it comes to watching TV. Their prices are good if you are bundling with the internet. I recommend them to anyone.

4 years ago

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Juan vega Waterbury, CT

I’m being a xfinity customer for a while and my personal experience with the customer service is been bad I think that with the kind of money they charge it’s should be a better customer service

4 years ago

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moose72 Muncy, PA

Good cable and internet plus phone but the pricing is a bit to high and calling and trying to talk to customer service with there system is terrible they want you to do everything thru texting and the web site no human help

4 years ago

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Traci Cannon Windermere, FL

The service is great, the number of selections for channels is wonderful. Don’t like how they have levels even for basic cable, it is the class system which in itself discriminatory

4 years ago

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Mike Cape Coral, FL

I have been generally pleased with my Comcast service. TV rarely and I mean rarely goes out, internet is lightning fast and alarm system runs like a clock.

4 years ago

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Meylin tobon Portland, OR

I’ve always had the best experience with this tv provider. There’s nothing one phone call to customer service can’t fix.

4 years ago

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sonia ann Brewton, AL

I love Comcast. We have amazing tv service tons of channels and I also have internet with them and it’s so fast and always online.

4 years ago

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Colorado Brighton, CO

The cost is way to high. Customer service is a computer talking to you. If I could have a Dish I would but this crap hole company is all that I can get. The cell service SUCKS. Only place where you drop a call inside there store.

4 years ago

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Jennifer Labbee Clovis, CA

Great Experience. Very helpful when having to install internet to my New home. Very Clear with step by step instructions. Thank you Very Much.

4 years ago

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crg323 Fort Lauderdale, FL

I find Comcast Xfinity TV to be reliable and you can always find an agent to help with service issues. The one problem I have is the ever increasing cost of the service.

4 years ago

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Caroline HARARY Citrus Heights, CA

Very nice people that helps me when I have questions or problem. They aim to please and customer service is outstanding.

4 years ago

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Yeun Childers Evanston, IL

I enjoyed the selections and variety of programs. I dislike having to renew my contract every 1-2 years. I dislike having to contact the company after outages in order to receive a credit.

4 years ago

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Fabian Salas Santa Barbara, CA

Comcast internet was very bad, I switched to a better account and to my surprise its still very bad. I am trying to get this resolved but they still are not able to fix it, I would not recommend to anyone .

4 years ago

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Nikki Vann Webster, FL

LOVE Comcast. They have a plethora of channels and the on demand is great. I can customize all of my stuff rather it be for myself or my kids

4 years ago

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Melanie J Presley Seattle, WA

Continued price changes. I owed for 1 and a partial month 145$ I needed a few extra days to pay in full and they sent it to collections in June during the spike in COVID-19 I had lost my part time job but was a few days away from getting my stimulus, they wouldnt wait. Not even 60 days late for the partial and not late for the monthly charge. Pathetic.

4 years ago

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Christen Edwards ,

I signed up for a plan mainly because it came with Starz. Halfway into my subscription Stars was removed and charged separately. I wasn’t given a option to adjust my service. Also I’ve lost other channels with no adjustments to the monthly price. I felt that I was continuing to pay more money for less services.

5 years ago

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Rachel Zuckman Houston, TX

Generally it has been working as appropriately. It is a little more on the expensive side and they randomly increase prices and assume you wont notice.

5 years ago

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Matthew Shepherd Tampa, FL

There service is great but there customer service is aweful. Half the time you cant understand the agent on the phone when you do finally get someone on the phone. They tell you lies to satisfy you or they will hang up on you.

5 years ago

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Stephen Johnson Tucson, AZ

I like their internet service. The WiFi is great. Fast and reliable. I'm not a fan of thei tv service. The cost is high and the channels I really want are all on different tiers.

5 years ago

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Lexii H Hammond, IN

We had TV set up and the guy was rude and took FORVER to do the set up. He was here at least 5 hours. I was told it shouldn’t of taken that long and he made a big deal about moving the hook up in the same room. We had to call to have someone else come out.

5 years ago

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Jenny Martinez Miami, FL

I have Xfinity now and I enjoy it. The package I have includes the most channels and networks. I always find something to watch.

5 years ago

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Ladyjojo

I've had Comcast Xfinity for the past 9 years and they are a great company, they have great offers on the services they provide.

5 years ago Edited September 14, 2021

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Vianca Potts Hialeah, FL

I’ve never had any issues with their company. They are always great when I call in to ask any questions. I’ll continue using them once I move.

5 years ago

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Caleb Warren Norcross, GA

Set top box is usually old and outdated, meaning it messes up more than often, and doesn’t work as quickly as you would expect for the price you pay. Returning equipment is a hassle because you have to go to a Comcast location to return it unlike others who you ship it back to. Customer service is the absolute worst I have ever had to deal with, not just with TV or internet, I mean ANY customer service.

5 years ago Edited September 14, 2021

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Miguel Sanchez Fresno, CA

Great TV experience. I dont really watch TV but when I do I enjoy watching and being able to adjust say was I want to watch

5 years ago

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leticia Thomas Fredericksburg, VA

I really loved having their TV service. There were of plenty of channel options. We were disappointed when we moved to an area that didn’t have Comcast

5 years ago

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Jennifer Donnelly Tallahassee, FL

I love xfinity because they have so many movies and I also don't feel like I'm being scammed out of money like the other companies.

5 years ago

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GrandpaRod Lehi, UT

Our system stinks and we have had it serviced many times. I even get charged for their repair on their system, so I don't call much anymore. Our system goes on and off and clicks off frequently during a movie streaming. My computer loses connection often. I wish they would listen.

5 years ago

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Mason Henrie Pleasant Grove, UT

I have Xfinity, and it is the best TV service on the market hands down. I love the free movies section and how netflix is on the TV

6 years ago

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Nathan D. Warrendale, PA

Comcast seems to have a monopoly in most areas so it's hard to compare to other cable offerings but they offer affordable packages for cable TV, internet and satellite TV. The Customer Support is hard to reach when needed.

6 years ago

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Harley Sebastian, FL

I love it so much! Good quality movie watching! Also the tv never buffers and rarely shuts off when it’s raining unless it’s a really really bad thunderstorm.

6 years ago

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Alex Shirley Pleasant Grove, UT

Comcast Xfinity is a decent cable company. I love the remote and layout of the guide and on demand, it has nice access to t.v shows. But, we have had multiple problems with our wifi and xfinity box connecter.

6 years ago

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Greg Salt Lake City, UT

My family has used this service for years and for the most part is has all the channels we need. Some sporting events were not covered in the channels available

6 years ago

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Tony Gibson American Fork, UT

Comcast was too glitchy for us. While we were using it, we had too many outages and it was also just too expensive. We finally switched to Directv and then cut the cord altogether.

6 years ago

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Sydney Boren American Fork, UT

Xfinity is an amazing streaming service. It has On Demand which is very helpful and makes watching the shows I want very easy.

6 years ago

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Vanessa Moffatt Lakewood, WA

High speed internet and hundreds of channels to choose from. Can use the xfinity account in different areas. It’s also part of our phone plans.

6 years ago

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Don Boren American Fork, UT

I like the speed of the internet and the TV downloads. Their remote is not as easy to use with the buttons ,but the voice control is very good

6 years ago