Name: Comcast Xfinity TV
Rating: 2.3

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Kristine Orem, UT

I struggle with Comcast Xfinity, they don’t seem to stay up and running for very long and they charge an arm and a leg. But I’ve been a customer for as long as I could remember.

6 years ago

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Barry Henline Logan, UT

The quality and options have been great. The TV / Internet package is fairly priced and the speed and dependability are great.

6 years ago

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Whitney Stanko Smithfield, UT

Great TV provider. Love the on demand and being able to watch movies. Also have super great stations. The coverage and picture is always super great.

6 years ago

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Holly Schafer Forest Grove, OR

The service with Xfinity is okay. They get you registered with them and then jack up the prices. They don’t have any deals that the customers that stay with them can take advantage of which is why my family left their service.

6 years ago

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S Logan, UT

Way overpriced. Monopolized my home area. Ridiculous how they exploit their customers by raising the price several month in a row without notification. Totally unnecessary. Service is spotty. Customer service is always courteous.

6 years ago

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Ethan Seegmiller Meridian, ID

Connections have been fairly decent overall, but xfinity really misses out in customer service. Our bills have been raised multiple times despite no change in plan and it’s a struggle to fix it every time.

6 years ago

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McKenna Fox Baltimore, MD

It's alright. Costumer service is frustrating sometimes, trying to get me to buy crap I don't want. The product has been fine though. The signal is pretty sucky in my apartment but for the most part no isseus

6 years ago

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Rose Perez Orem, UT

Internet is great speed but when we had cable is was way overpriced. With many streaming plans available now, they need to be more competitive. Prices are always increasing and lots of hidden fees

6 years ago

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Myah Smith American Fork, UT

X-finity has been awesome. The people that work there help me with all my questions and are very patient with me. Their service is amazing.

6 years ago

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Noriko Johnson Pleasant Grove, UT

Very helpful customer service. I did have trouble with the equipment, I had to return 2 boxes before I got one to work. I would have given up accept for the good service

6 years ago

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afton lambson South Jordan, UT

Amazing service and internet. Always fast and reliable. TV service should be lower to encourage cord cutters to come back to cable. We've been happy customers for 10 years.

6 years ago

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Lucas Lehi, UT

Xfinity does a great job but they’re expensive. I wish they had iOS AppleTV app. The streaming on my devices works well but I’d rather stream it to my TV

6 years ago

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Jessica Lehi, UT

Great internet and TV service but the pricing is ridiculous and always going up. I have to go to the store location and re-evaluate my contract yearly to get a semi decent price.

6 years ago

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Valarie Heaps Lehi, UT

not overly impressed with Comcast xfinity. They were fine however the service was slow and not great I our area. Hopefully in the future they will get better service in our area.

6 years ago

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Erin American Fork, UT

comcast provided an amazing tv expiriance. there are so many channels and each was updated nicely and the service never let down

6 years ago

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Grace Durrant Pleasant Grove, UT

Comcast Xfinity TV has the best selections of cable shows and on demand movies. Their movies are always new and up to date, all for a cheap price.

6 years ago

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Laurie Litwiler Lompoc, CA

I find Comcast’s customer service pretty poor. Scheduling a technician is a nightmare and most of the time they do not show up in time. The problem seems to lie with those actually doing the scheduling, not the technicians themselves.

7 years ago

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Shawn American Fork, UT

Overall I am happy with the service. Cable doesn’t go out and I don’t have to worry about buffering (like with WiFi). Remote is not user friendly. Could be improved.

7 years ago

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Cayla Koga Fremont, CA

Comcast is okay, they're a little expensive, and it's hard to get services done in a timely manner. But, TV is TV, and I've never personally had Comcast Xfinity, but my family has.

7 years ago

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Tate Tomlinson Pleasant Grove, UT

I love Comcast. Of all of the satellite cable companies it has the best on demand service. I love all of the free movies it has to choose from.

7 years ago

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Karlee Schramm Pleasant Grove, UT

Xfinity has too many frequent updates containing not many useful changes. My family and I loved the old Comcast where you could simply access the movies and many other things inside this website. I would constantly go into Xfinity and realize there was another update I could not understand or find out how to use it.

7 years ago

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Melissa Reinoso Herriman, UT

We had this at our old home before we moved to a place that already supplied tv. They kept sending us past due bills for our receiver even after we kept sending them the copy of the receipt that it was returned.

7 years ago

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Kristiane R Durfey Pleasant Grove, UT

I have used comcast in the past but thought their prices were too high so we switched to another user. The service quality was good but occasionally went down which was frustrating.

7 years ago

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Aiga Orem, UT

Excellent service! we have internet/Wifi, land line, and cable. I LOVE that i can monitor my kids usage when i am away from home.

7 years ago

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tini mapu Orem, UT

I've had comcast for a long time and they weren't my favorite. I did like their on demand program, that was great! They are more pricier then other companies. They do offer a lot of different specials which is great.

7 years ago

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L. T. Sacramento, CA

When I moved-- their availability for installation at my new house was very unaccommodating. It was about 5-6 weeks out for an appointment. I don't know anyone that is able to stay unconnected to their wifi for that long a period. Unbelievable. I had no choice but to switch companies.

7 years ago

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Tanner Hales Pleasant Grove, UT

The customer service is fantastic. Any time I call I talk to a real person, and the problem is resolved very quickly. only complaint is that prices are a bit high.

7 years ago

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Kip Fowler Pleasant Grove, UT

Comcast has been a good service provider. We have had the need for upgraded service from time to time and they have always been helpful in this regard

7 years ago Edited September 14, 2021

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Jowara Morgande

We love there deals. They have great customer service and are very competitive in price.

2 years ago

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Paul Anderson St. Petersburg, FL

I'm on seasonal from January 30 to April 15 I was charged 249 each month vs 67 quoted, Agent says they don't do refunds even though they agreed its their error.!!! VERY UPSET, THAT'S APPROXIMATELY 300 OVER CHARGE!!!

4 years ago

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Lynn Webb Salt Lake City, UT

This is for the internet but you’ll have the same issue with xffinty in general. You can’t get phone help because there programming doesn’t give right options. Will not transfer you to a live person but hangs up

4 years ago Edited September 14, 2021

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Cookie New Market, MD

Comcast has no customer service anymore. You talk to a machine that sends up your blood pressure and then cuts you off by saying "you have day now goodbye" customer service sucks and the agents have NO patience.

4 years ago

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Channa Thompson Baltimore, MD

Comcast are thieves. They have bad cell service and horrible cable. They stole money from my account then played around with me for a week while my elderly aunt was without her medicine the worse company. Go with Verizon

4 years ago

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Oliver Hurtado Bensenville, IL

I received a call where they tell me that I have to show them that I’m legality in this country asking me for immigration papers just for getting internet service with them (sad)

4 years ago

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Karolina Lorens Franklin Park, IL

The worst company l ever had... They don’t care about customer. l had problem with fraud and nobody help me, stayed on the phone 2 hrs. Stay away from this company!!!! Yes

4 years ago

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Baxter Chism Tewksbury, MA

I was excited that Xfinity does a 30-day trial period. However, they billed me within a week. So I am sending everything back. This is disappointing.

4 years ago

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Elaine Kleeman Naples, FL

I was sent a defective box and now they are charging me for installation! A tech had to bring a new box and install! I was originally told to call to get a credit, but they will not issue to me.

5 years ago

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Angela Belrose Hamtramck, MI

It’s always out and no times to be back. Current I am working from home and they have caused nothing but down time. Unfortunately I have no other choice or I would drop them like bad habit.

5 years ago

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Desiree Steele Phoenix, AZ

Spelt my name completely wrong. And did not explain how to install. I need someone to help me make the outlets to do so. No one was there to do so unlike comcast.... didn't you guys buy comcast???!!!!!!

5 years ago

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Constance Derby, CT

Comcast is Awful!!! Trying to reach customer service is Non exist!! Run u in circles with no results until u actually go to the store! Even then is a bunch of BS!! Worst company Ever!!

5 years ago

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Evelyn Oyola Venice, FL

Terrible technical/customer service support!!!! After being a customer for over 18 years, and repeated issues need to seek other services. If you are seeking service from XFINITY, please LOOK into other companies.

5 years ago

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Angelica Soria Anaheim, CA

Absolutely the worst company I have ever dealt with. They allow anyone to access your information and make changes with a single phone number. I will from here on out steer clear of Xfinity.

5 years ago

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Keith Williams Boonton, NJ

Absolutely the worst! 6 calls Sent out a new gateway that is total garbage No reach, little signal Nothing works I. Our home now for 3 weeks If I could give no stars I would

5 years ago

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Garrett Dagostin Atlanta, GA

Absolute trash. Worst customer service I have ever received. I work in customer service and my customers would leave in a heartbeat if I ever treated them this way. They completely lied about what we were paying for.

5 years ago

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Geovanna Silva kids San Mateo, CA

My name is marcio and I made on may 2019 two years contract with xfinity the amount was $109 monthly and now they are charging me monthly over $140 , called then and they didn’t care at all they were so rude

5 years ago

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Aweful internet Exeter, NH

Awful internet, awful range and connection. Living like a caveman would be more interesting than looking at the same loading screens. Even for tv, with my box’s set up, awful.

5 years ago

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Sara Cutler Richmond, VA

During the coronovirus, Xfinity actually cut my service off with no warning! I lost my job and couldn't afford to pay my bill. I HATE this company and will never use them again!!!!

5 years ago

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Claudia Morston Mableton, GA

I have been with Xfinity for 3 1/2 years and they are not empathic nor are they working with customers that have past due bills during this pandemic. I have 2 children and need the WiFi for their online assignments.

5 years ago

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Great Caroline Miami, FL

Horrible, HORRIBLE, HORRIBLE. They outsource their customer service to reps in other countries who have NO CUSTOMER SERVICE SKILLS OR KNOWLEDGE OF WHAT YOURE TALKING ABOUT. Stop outsourcing when the US needs jobs.

5 years ago

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Natalia Correa MDTribe Tallahassee, FL

xfinity never disappoints. They are easy to contact and work with. They also have good prices!

5 years ago