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Ehrlich Pest Control

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5.1

Overall Score

Author: Kalicia Bateman

LAST UPDATED: August 12th, 2024

Ehrlich Pest Control was founded in 1928 in Reading, Pennsylvania. In addition to home and commercial pest control services, Ehrlich offers termite control, bird control, vegetation management, and bioremediation drain line services in commercial kitchens. The Ehrlich team is comprised of trained and qualified technicians, and in-house researchers and entomologists, ensuring that your pest problems will be diagnosed and treated effectively. Ehrlich's pest control service is available in 19 states.

Continue reading to learn more about this pest control company or jump down to read Ehrlich Pest Control reviews from real customers.

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The Good

  • Free Pest Inspection
  • Residential Pest Control Services
  • Commercial Pest Control Services
  • Ehrlich Pest Control Process
  • Ehrlich Pest Control Team
  • Customer Support

Free Pest Inspection

Ehrlich offers free initial pest inspections to its customers. Inspections can be requested online and a customer representative will schedule an appointment over the phone. During the inspection, a residential technician will come to the customer's home and investigate pest concerns and provide treatment options based on findings.

Residential Pest Control Services

Ehrlich is on a mission to eradicate unwanted pests from your home and ensure that they don't return. Not only are pests a nuisance in your home, but they can potentially become dangerous if left unchecked. They can cause health issues for adults, children, and pets, and can cause significant damage to your home if you are not careful. Ehrlich offers solutions for some of the most common pests that find their way into homes across the United States including the following:

  • Termite control
  • Treatment for carpenter ants
  • Rodent control, including mice and rats
  • Mosquito services
  • Stink bug treatment

If you have found any of these pests (or others) in your home, you should take advantage of the free inspection to see if the exterminator can identify if you are facing an infestation in your crawl space, attic, or surrounding areas.

Commercial Pest Control Services

In addition to residential pest control services, each Ehrlich technician is committed to ensuring that your commercial space is free from pests as well. It offers unique benefits to a number of different sectors including the following: 

  • Education — It is important that your schools remain clean and safe to provide the best learning to students. Infestations are not uncommon on playgrounds, in food halls, or in gymnasiums.
  • Industrial — Industrial buildings such as warehouses and storage facilities usually have a number of entry points. This makes them these buildings easier targets for pests. As doors are constantly opened and shut, it is not uncommon for pests to find their way in.
  • Local Government — Ehrlich feels a responsibility to keep public areas and government facilities pest-free. Pests seem to thrive in these areas when left unchecked.
  • Museums — Pests are attracted to many things that can be found in museums. To ensure the safety of these items, Ehrlich takes extra care in protecting artwork, books, textiles, wood,  and furniture from pesky pests.
  • Offices — A work environment should be clean and inviting. There is nothing that screams "run" louder than seeing insects and rodents in your work space.
  • Retail — With multiple entries and hoards of people filtering in and out of retail spaces each day, it can be hard to maintain cleanliness. That being said, if pests find their way inside, you will likely lose customers that find them. 
  • Farming and agriculture — Pests can wreak havoc with farm equipment, livestock, and crops. If you find them on the premises, they should be removed immediately.
  • Hotels — The importance of cleanliness is great in the hospitality industry. With special training, Ehrlich experts know what to look for when solving pest outbreaks in these high-traffic areas. One of the most common pests in hotels is bed bugs. 
  • Restaurants, pubs, and bars — With their key role in society, restaurants, pubs, and bars have to be kept pest-free in order to avoid social media scandals. If one of these locations is said to have bugs or rodents running around, business will diminish rapidly. 
  • Pharmaceuticals — Pharmaceuticals must be kept perfectly clean. Any contamination of these products could have severe repercussions.
  • Healthcare facilities — Facilities that treat those that are sick are no place for pests that could cause further sickness. It is crucial that healthcare facilities do not house pests of any kind.

With services for such a vast number of industries, Ehrlich is prepared to tackle any commercial pest control infestation that is presented.

Ehrlich Pest Control Process

Ehrlich follows a four-step treatment plan to ensure that customers are happy with the services it provides. These steps are outlined below: 

  • Step 1: Contact — Once you have submitted a request online, a member of the Ehrlich team will arrange for a local branch member to contact you. This will happen during the normal work week (Monday–Friday).
  • Step 2: Survey — An appointment will be set to discuss your pest problem. If necessary, a survey will be scheduled to best understand your particular pest problem. At this stage you will be provided with a number of recommendations and quotes for QualityPro certified treatments.
  • Step 3: Treatment — QualityPro certified specialists will come to your home or commercial space during a time that is convenient for you and provide your treatment. Ehrlich treatments are environmentally sensitive and are child and pet friendly.
  • Step 4: Aftercare — In order to ensure that the service provided lasts, Ehrlich specialists will make as many visits as required to be sure that your pest problem is solved for good when you are on the pestfree365 program.

Ehrlich Pest Control Team

The Ehrlich Pest Control team is comprised of qualified technicians, pest specialists, and entomologists. Ehrlich technicians are highly-skilled and qualified to assess the pest situation at your home or business. They can ensure the best pest control treatment and preventative measures for your property. Each technician is supported by the Ehrlich in-house research and development team, as well as professionally-qualified entomologists.

In addition to its technicians, Ehrlich also has a network of more than 750 pest specialists across the country. These specialists are skilled professionals that participate in ongoing training programs to enhance their skills. Each pest specialist is state-certified and licensed to apply pest treatments at your residential or commercial property.

Customer Support

Ehrlich offers many helpful types of customer support to its clients. Ehrlich’s online form lets clients and potential customers request general information or schedule a free inspection. Ehrlich provides a phone number and a live chat feature on its website, which allows customers who have immediate needs or questions to contact the company directly. To further simplify the customer experience, Ehrlich also offers online bill pay.

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The Bad

  • Only Available in 19 States
  • No Lawn Service
  • Ehrlich Reviews

Only Available in 19 States

Ehrlich Pest Control only serves the following 19 states:

  • Connecticut
  • Delaware
  • Florida
  • Georgia
  • Maine
  • Maryland
  • Massachusetts
  • Michigan
  • New Jersey
  • New York
  • North Carolina
  • Ohio
  • Pennsylvania
  • South Carolina
  • Tennessee
  • Vermont
  • Virginia
  • Washington, D.C.
  • West Virginia

While there is a chance that Ehrlich's pest control service may not be available in your state, it is worth noting that the company serves a wide range of states — many pest control companies have a far more limited service area.

No Lawn Service

Ehrlich does not appear to offer yard treatment, including fertilization, weed control, and other preventative services. Leading pest control companies like Orkin and Terminix factor this service into their quarterly re-treatments and even offer courtesy spot treatment for fire ants.

Ehrlich Reviews

Ehrlich Pest Control reviews from verified customers are hit and miss. A number of customers have been frustrated when Ehrlich technicians have missed appointments and have not communicated. During phone calls with customer service, customers have felt that their needs were not met and have reported negative experiences. Though this has not been the case for every customer, you should be aware that it could possibly happen to you.

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The Bottom Line

Ehrlich Pest Control has more than 90 years of experience in the pest control industry and offers free pest inspections, a variety of specialty and fumigation services, and helpful customer support features. With easy solutions for both residential and commercial pest infestations, it stacks up with some of the best pest control service providers. However, customers outside the Ehrlich's service areas will have to look for another pest control solution company.

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Star Rating

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2.6

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49 Reviews

Review Breakdown

5 grade

29%

4 grade

6%

3 grade

8%

2 grade

6%

1 grade

51%

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Christine Baker New York, NY

Customer service is terrible. They advertise "Unlimited service calls. Got pests? We'll be there—year-round." I contracted for that service. But whenever I call, I sit on hold for lengthy periods of time, and I have had to wait 2-4 weeks for service every single time I call-- even in emergency situations. They do not live up to their advertised promises and do not comply with their obligations under the contract. Nor do they tell me when they are coming. I never know. They just show up whenever they feel like.

2 years ago

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mary chevalaz Pittsford, NY

Ehrlich does a very good job taking care of pest and wasp problems effectively. My main issue with Ehrlich is their customer service. The customer rep originally gave me the wrong information regarding the package when there was no service packages at all. I was told I would pay for 6 months service and yet was continually charged past 6 months. I have called to try to get to the bottom of this but only to get the run around. Extremely disappointed.

6 years ago

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Robert Hare Denver, NC

Coming from a service industry - I believe service matters. I had an issue with some insects and called to have my tech come out. The receptionist said they were due to come out on Saturday or did I need them sooner? I said Saturday was fine. Waited all day Saturday - then called at 3:20 to see if they were coming. Receptionist said I was scheduled and would have technician call me. No call - they never came. It is now Monday evening - they never called or came. I will be looking for another pest control company. I don't believe this is good customer service.

6 years ago