Name: Insight Pest Solutions
Rating: 3.9

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Verified Customer

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B. Philip Lee Westford, MA

Alan S, my serviceman paid particular attention to his job and pointed out problems addressed

2 years ago

Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a five-star rating. We truly appreciate it. We are happy to hear that you are pleased with your service. Please, feel free to give us a call at 888- 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you.

May. 11th, 2021

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Verified Customer

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Anonymous Tyngsboro, MA

Because of the results we’ve seen I would rate them highly. We like the results.

3 years ago

Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a five-star rating. We truly appreciate it. We are happy to hear that you are pleased with your service. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you.

Apr. 19th, 2021

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Verified Customer

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Jennifer Wilmington, NC

I don’t ever see bugs. This is good. They are always responsive when I need treatment inside.

3 years ago

Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a five-star rating. We truly appreciate it. We are happy to hear that you are pleased with your service. Please, feel free to give us a call at 888- 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you.

Apr. 19th, 2021

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Verified Customer

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Rob Carmel, IN

Communication is very good. Everything has been wonderful. Everybody is very nice.

3 years ago

Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a five-star rating. We truly appreciate it. We are happy to hear that you are pleased with your service. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you.

Apr. 19th, 2021

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Verified Customer

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Kanayo Acton, MA

Still have some insect activity like fruit flies but they have good support whenever I talk to them.

3 years ago

Reply from Insight Pest Solutions

Hi Kanayo, We are so glad you had a great experience working with us. We would love to learn more about where we exceeded your expectations. Please reach out 888-234-2847, if you have an opportunity to share more.

Apr. 19th, 2021

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Verified Customer

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Julie South Easton, MA

Customer service is very reliable and informative. We don’t have any problems with pests.

3 years ago

Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a five-star rating. We truly appreciate it. We are happy to hear that you are pleased with your service. Please, feel free to give us a call at 888- 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you

Apr. 19th, 2021

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Verified Customer

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Steve Franklin, MA

I don’t see the value in having them continue to come out in the middle of winter. It is convenient but I still have mouse problems.

3 years ago

Reply from Insight Pest Solutions

Hi Steve, We always strive to create a great experience for our customers. Based on your review, we’re right in the middle of the road. In your opinion, how could we have made your experience a 4-star or 5-star? Please reach out at 888-234-2847 so can discuss

Apr. 19th, 2021

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Verified Customer

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Linda Turner Brownsburg, IN

The service men are very professional, and polite! Always on time and do a terrific job!

3 years ago

Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a five-star rating. We truly appreciate it. We are happy to hear that you are pleased with your service and with our technicians that they did an amazing job. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you.

Jan. 25th, 2021

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Verified Customer

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John White Plains, NC

Inconsistent. Aggressive push scheduling that requires rescheduling every time. Poor follow-up when return visit needed. Still waiting.

3 years ago

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Verified Customer

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Merry Noss Greensburg, PA

Prompt efficient and courteous. They responded quickly and follow their schedule

3 years ago

Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a five-star rating. We truly appreciate it. We are happy to hear that you are pleased with your service. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you.

Jan. 22nd, 2021

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Verified Customer

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Catherine Pittston, PA

Very good. They call ahead and if necessary come back for more service if requested by consumer.

3 years ago

Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a five-star rating. We truly appreciate it. We are happy to hear that you are pleased with your service. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you.

Jan. 22nd, 2021

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Verified Customer

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India Anderson Carmel, IN

The experience has been positive. They call to confirm, show up and check on additional needs and follow up.

3 years ago

Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a five-star rating. We truly appreciate it. We are happy to hear that you are pleased with your service. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you.

Jan. 22nd, 2021

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Verified Customer

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Lorre Franklin, IN

Both good and bad depending on the technician. But when you get a bad one, they are always willing to address the issue and retreat the house.

3 years ago

Reply from Insight Pest Solutions

Thank you for letting us know. We truly appreciate it. We are happy to hear that you are pleased with your services and letting us correct the issues. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you.

Jan. 22nd, 2021

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Verified Customer

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Daniel Hooksett, NH

My neighbor recommended Insight and I like them because they are very efficient.

3 years ago

Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a five-star rating. We truly appreciate it. We are happy to hear that you are pleased with your service and with our technicians that they did an amazing job. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you.

Jan. 19th, 2021

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Verified Customer

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Anonymous Carrollton, VA

I paid this company to get rid of a mole problem I had, and it's been two years and I still have lots of moles in my yard.

3 years ago

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Verified Customer

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Keith Virginia Beach, VA

Customer service is very responsive. Their system works and we haven't had bug problems.

3 years ago

Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a five-star rating. We truly appreciate it. We are happy to hear that you are pleased with your service and with our technicians that they did an amazing job. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you.

Jan. 19th, 2021

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Verified Customer

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Don Avon, IN

This company has always done everything I've asked. I have had a really good experience with them.

3 years ago

Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a five-star rating. We truly appreciate it. We are happy to hear that you are pleased with your service. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you.

Jan. 19th, 2021

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Verified Customer

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Cynthia Brown-Moore

Our experience with Insight Pest Solutions has been excellent in all the areas listed below.

3 years ago

Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a five-star rating. We truly appreciate it. We are happy to hear that you are pleased with your service and with our technicians that they did an amazing job. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you.

Dec. 11th, 2020

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Verified Customer

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Herb Lade

I appreciate the EC hi Ian spending time to discuss the challenges and actions with me.

3 years ago

Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a five-star rating. We truly appreciate it. We are happy to hear that you are pleased with your service and with our technicians that they did an amazing job. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you.

Dec. 14th, 2020

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Verified Customer

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James Martin

Decent! They show up even they say they will and if I'm home ask me about problem areas

3 years ago

Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a five-star rating. We truly appreciate it. We are happy to hear that you are pleased with your service and with our technicians that they did an amazing job. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you.

Dec. 14th, 2020

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Verified Customer

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Carol

They explain what's being done and what for and types of insects they are treating for

3 years ago

Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a five-star rating. We truly appreciate it. We are happy to hear that you are pleased with your service and with our technicians that they did an amazing job. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you.

Dec. 14th, 2020

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Verified Customer

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M. Winn

Professional, reliable and on schedule. They have serviced my home for over ten years.

3 years ago

Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a five-star rating. We truly appreciate it. We are happy to hear that you are pleased with your service and with our technicians that they did an amazing job. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you.

Dec. 14th, 2020

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Verified Customer

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Betsy

They do a good job, are here on time and leave a note on the door if I am not home .

3 years ago

Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a five-star rating. We truly appreciate it. We are happy to hear that you are pleased with your service and with our technicians that they did an amazing job. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you.

Dec. 14th, 2020

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Verified Customer

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Anonymous

Customer service has always answered my questions. They've always done a good job.

3 years ago

Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a five-star rating. We truly appreciate it. We are happy to hear that you are pleased with your service. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you.

Dec. 14th, 2020

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Verified Customer

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Gary

We went with Insight Pest Solutions after someone came to our door. Their service is a little expensive.

3 years ago

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Verified Customer

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Cindie

The service people that come out are polite, personable, and efficient. The service is good.

3 years ago

Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a five-star rating. We truly appreciate it. We are happy to hear that you are pleased with your service and with our technicians that they did an amazing job. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you.

Dec. 14th, 2020

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Verified Customer

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Chad

My neighbor was using them. They only things is sometimes they show up without the thing and they do not always knock on the door.

3 years ago

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crystal Berriault Caledon, ON

Sachin was very friendly and informative. Got straight to work and made sure he got all my property. He did a great job.

9 months ago

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Collin Baltimore, MD

Amazing service, technician was very friendly and spot treated everywhere I asked about. Took his time to treat well for me definitely recommend

9 months ago

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Dolsie Doodha Scarborough, ON

Insight Pest Benny very nice and polite. Had spiders in the house, Benny sprayed inside and outside, removed web around the outside of the house. Very happy with his service.

1 year ago Edited September 27, 2022

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Marcia Neenah, WI

The front of my house used to be covered with spiders. Since Insight has been coming--no more spiders which also means rarely finding a spider inside.

1 year ago

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Aaron Bernardino Manchester, NH

Sean took care of an underground wasp nest. He's a very knowledgeable and friendly technician. He even got us discounted pricing for the service. 5 stars!

1 year ago

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Katrina Kelder Delta, BC

We were very impressed with Phillip he was very knowledgeable, professional and had fantastic customer service. I would highly recommend this company.

1 year ago

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Marketa Nyvltova Toronto, ON

I am writing this out of frustration and shock. After a year of service, the treatment proved to be ineffective. My property has gone from minor infestation to major infestation of ants (according to their reports). Of course I requested a refund. My interactions with one specific staff member, Lacy P, Director of Customer Service has been extremely unpleasant. Lacey P was entitled and the information she provided me was false and untrustworthy. She lied about the price of a service call when it came to issuing my a refund.After she agreed that I absolutely deserved a refund. I do not think this is acceptable especially from a director of Customer Care. Lacey P should be held to higher standards of conduct since she is the Director of Customer Care. Ms. P should be leading by an example and not be allowed to provide false information. She is lacking integrity, honesty and diplomacy. Insight Pest Solution do better at selecting your employees !

1 year ago

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alpa patel Billerica, MA

Rick M was very pleasant technician. He did excellent job treating all areas inside and outside as requested. He had very positive attitude. Thank you

1 year ago

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Sedge Groton, MA

Good: Usually they arrive. on time and do good work; Very knowledgeable. Very courteous; Will return to treat area again if necessary. Not good: The service people change frequently. Products don’t always work.

1 year ago

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bhome87 Leominster, MA

Technician was polite, informative, respectful and quick. Did what he needed to do and explained things as he went along. A simple and easy experience.

1 year ago

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Roy Mahan Fallon, NV

Very through work, the technician was very professional. Explained the whole process at the beginning and the end. So far an excellent experience and service.

1 year ago

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Enk2882 Kingsport, TN

First spray today! Katie was great! She listened to where I was expressing problem areas with the ants and outside wasps! Great communication! We will see in about two weeks if these pests disappear!

1 year ago

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Scott B Spencer, MA

The service techs were knowledgable and personable to speak with regarding the pest problems I was having at the house. I would recommend Insight Pest Solutions.

1 year ago

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Pschofell Morristown, TN

Very friendly and knowledgeable staff. Our service provider, Katie, explained all of the steps and services thoroughly and serviced our home with respect and speed.

1 year ago

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SuperSteelersfan36 Indianapolis, IN

Mike was very thorough and professional. He explained what he was going to do and proceeded to do it in a very efficient manner. We were very pleased with Mike’s service.

1 year ago

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Alan Goldman Agawam, MA

Our technician, Omar, is extremely knowledgeable and personable. He always does an excellent job. I have recommended Insight to several neighbors when asked.

1 year ago

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Sierra Samp Reno, NV

Eric F did the inspection, sprayed and set traps. He was very knowledgeable and friendly. I have a lot of faith that this company will help me end my pest problem.

2 years ago

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RPastuch Ottawa, ON

Kareem was polite, efficient and definitely wanted to solve our problem. He said, call me anytime and I'll come back. That is what they call service!

2 years ago

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Thomas Janik Watertown, WI

Mitch is great. Your scheduling center is awful. Not happy about the mixup with the appointment I had last Monday that had to be rescheduled for today

2 years ago Edited March 7, 2022

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D. Depperman Cincinnati, OH

Very thorough in their work for the house pests, bugs, etc. . . .have not been able to control, reduce or eliminate the moles from the yard. Problem at the end of last year was as bad as ever.

2 years ago

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Wayne johns FL

The tech that came to my house came one time and never came back 5 months later I get a bill that says I owe about $600 dollars so I called the company and explained to them that the tech only came one time and I paid for that explained to them that I had security cameras and that I could pull any date up to year and show them they did not come to my home so I was told that it would be taken care of then I get paperwork from a collection agency telling me that they are going to ruin my credit if I don't pay for services I did not receive this company is a scam they get you to agree to services you will never get then when you don't pay because they never came they lie and say they did then turn you over to collections. Collections buys the accounts from insight so insight gets a portion of the money they say you owed and the collection agency gets the rest or they ruin your credit

2 years ago

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Ashley W Charlotte, NC

They have been coming for at least 6 months. I feel like it's a waste of money. I still have any hills and ants in my yard. I still have bugs in my house. I have yet to figure out what I am paying for and what they are taking care of. If I could go back I wouldn't have signed up at all, because I honestly don't see the point. - Ashley Church of God, Goldsboro NC

2 years ago

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Jessie Dickey

Tried to cancel my services about a year ago. They restarted my services without asking me. They are now charging for services at address where I no longer live. Their spider treatment was ineffective and acted more like spider food. Originally, I was getting treatment for spiders and ants which somehow changed to fleas and ticks which I never requested and they tried to charge me for it. I tried to call and cancel again today and they were incredibly rude and want another $400 to maybe or maybe not cancel at an address someone is living in. Would not recommend to anyone unless you enjoy throwing money away.

2 years ago