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MoneyKey

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102 User Reviews

8.1

Overall Score

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Founded in 2011 and based in Wilmington, Delaware, MoneyKey offers or arranges installment loans, including a payday loan option to some returning customers, and lines of credit in 10 states.

MoneyKey is a direct lender in most states, but in Texas loans are through a third-party lender. Rates and terms depend on the following factors: your state of residence rules and regulations, credit product type, and whether/how you qualify.

MoneyKey offers payday loans to returning California customers.

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The Good

  • Transparency
  • Fast Funding
  • Customer Policies and Resources
  • No Hidden Fees

Transparency

MoneyKey’s state-by-state loan information is really in-depth. It even goes so far as to show you actual examples of the potential cost of a loan. This is much more transparent than many online lenders.

Fast Funding

The application process is quick and easy. If approved, funds may be available in your bank account as soon as the same business day, depending on time of request. Funding timelines may vary and are subject to change. 

It is important to note that the timing on funding will also be dependent on your bank's policies.

Customer Policies and Resources

If you change your mind, you may cancel within three days. Not many short-term lenders offer this length of grace period.

Customer service is also available seven days a week via phone, email, and live chat, facilitating open communication between the company and its customers.

No Hidden Fees

Installment loans and lines of credit through MoneyKey do not have any hidden fees, including no late fees or prepayment penalty fees. The absence of a prepayment penalty, in particular, may reduce the overall cost of your loan.

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The Bad

  • Limited Availability by State
  • No Loans Available for Military Personnel

Limited Availability by State

Installment loans, and lines of credit through MoneyKey are only offered in certain states. Thus, it is important that you know which loan products are available, if any, in your state of residence.

No Loans Available for Military Personnel

Unfortunately, no credit products offered through MoneyKey have rates that would meet the requirements for lending to covered members of the US Armed Forces and their dependents.

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The Bottom Line

Interest rates are generally higher for payday loans than other loan products since they are intended to be paid back in a much shorter amount of time than a traditional personal loan, and rates on loans through MoneyKey are common in the industry. In order to provide short-term lending solutions available to those with poor credit, loans through MoneyKey involve an APR that ranges between 279 percent to 499 percent.

This is an online lender and funding may occur as soon as the same business day, but timing varies and depends on your bank's policies.

The site is clear and transparent, showing cost breakdowns for each state and type of loan.

If you need to borrow an installment or line of credit, this might be a good company to try, especially if you aren’t accepted by lenders with lower interest rates. If you do end up borrowing through MoneyKey, just remember that the faster you can pay off your loan, the cheaper it will be.

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MoneyKey Frequently Asked Questions

What are the minimum requirements to qualify for a personal loan through MoneyKey?

To qualify for a personal Loan through MoneyKey, you must meet the following criteria:  Be at least 18 years old Be a U.S. citizen or a permanent resident Reside in a state in which MoneyKey operates Have an active bank account Provide proof of a regular source of income Have a valid contact number and an active email address MoneyKey does not currently offer credit products with rates that allow the company to lend to covered members of the U.S. Armed Forces and their dependents.

What types of online loans are offered through MoneyKey?

As a direct lender, MoneyKey offers both lines of credit and installment loans. In Texas, the company arranges loans as a Credit Access Business and a Credit Services Organization.

Will I be able to make early repayments?

Yes, there is no early repayment fee or penalty if you would like to make loan payments earlier than scheduled, and MoneyKey encourages you to do so if you’re able. Making early payments can help to reduce the total finance charges you’ll owe.

Will I be able to qualify for a personal loan with MoneyKey with a bad credit score?

Yes, you can. As long as you’re able to meet the minimum requirements listed above, you may be able to qualify for a personal loan with MoneyKey. 

Can I get a payday loan with MoneyKey?

If you’re a new customer, you will not be able to get a payday loan with MoneyKey. Currently, MoneyKey only offers payday loans to returning customers in California. However, you may be able to qualify for an installment loan or line of credit depending on your state of residence. 

Will there be any extra fees that come with a loan through MoneyKey?

The fees, charges, and interest of a loan product through MoneyKey will vary by state. The company's goal is to provide transparency about the cost of credit. That’s why you won’t be surprised with any hidden fees with an online loan from MoneyKey.
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MoneyKey

MoneyKey is an online direct lender that provides short-term, unsecured personal loans and lines of credit. Our goal is to provide underserved consumers with a safe and secure platform to borrow funds when they’re in need of a financial safety net. We also arrange installment loans as a Credit Access Business and a Credit Services Organization in the state of Texas. At MoneyKey, we understand how difficult and lengthy the borrowing process can be when you apply for a loan with a traditional lender. Our aim is to make this process as fast and convenient as possible, while maintaining the highest level of customer service. With MoneyKey, you can look forward to: • Transparency with no hidden fees • A simple online loan application process • Your funds as soon as the same business day • A safe and secure online platform • Fast and friendly customer service Our customers are our number one priority, and our friendly Customer Care team is ready to help you every step of the way throughout the entire borrowing process.

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Star Rating

4.7

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102 Reviews

Review Breakdown

5 grade

80%

4 grade

13%

3 grade

5%

2 grade

1%

1 grade

1%

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Featured Review

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Tenisha Tillman Milwaukee, WI

They have me paying a low bi-weekly rate that I can afford. Other lenders were very high for the amount I needed.

2 months ago

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Reply from MoneyKey

Thanks for the awesome review, Tenisha! We're here to help when you need us.

May. 17th, 2021

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Featured Review

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Diana L Argall Lancaster, WI

Organization. Friendly. Helpful. They took the time to help me understand.

2 months ago

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Reply from MoneyKey

We appreciate the great review, Diana! Thank you for choosing MoneyKey.

May. 17th, 2021

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Barbara Bell Kansas City, MO

The customer service was apologetic, but my first payment was taken out before my scheduled payday and caused my account to be overdrawn. They were very apologetic, but put me in a bad spot as I was traveling out of state.

2 weeks ago

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Stephanie Lewisville, TX

Because I can & they are nice people . They are very professional & easy to apply & you get a quick response to your application

1 week ago

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Julia C Lewis Florence, MS

Loan is so easy to apply for. Interest rate is high. However, over all you get the money when you need it the most and I have never been denied. The payments automatically come out of my account so I don't have to take the time to actually make the payment.

1 month ago

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Reply from MoneyKey

Thanks, Julia! We are pleased to know that you are satisfied with the service you received from our Customer Care team

Jun. 11th, 2021

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Melody Edwards Abilene, TX

They have always been very helpful and kind I've been dealing with moneykey for a few years and I have always been pleased with your customer service experience thank u all for trusting and believing in me your genoriouty means a lot I won't deal with anyone else since I have been with you guys I rate you all #1 in my book always love you guys

2 months ago

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Reply from MoneyKey

We're happy to hear you had a great experience with our Customer Care team. Thanks for the 5-star review, Melody!

May. 25th, 2021

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Machell Wheaton Dallas, TX

Payments plans due date are great needed money for tires during the winter blast

2 days ago

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Michael sachs Highland, CA

I'm an existing customer who has always repaid on Time. I recently applied for a loan and was noT approved even though I had paid a previous loan. I applied again a week later and was approved. I Don't understand how that could happen

1 month ago

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Reply from MoneyKey

Hi Michael, we appreciate your feedback. We aim to be as transparent as possible when it comes to the terms, conditions and payback expectations on products offered through MoneyKey.com. In order to address your concerns, we need further information regarding your account. To protect your privacy, please send an email to [email protected] Thank you.

Jun. 24th, 2021

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Ora Breaux Houston, TX

The repayment is quite expensive and the amount that is required to be paid monthly is too much. MoneyKey should consider lowering their interest rate.

3 weeks ago

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Reply from MoneyKey

Hi Ora, we appreciate your feedback. We aim to be as transparent as possible when it comes to the terms, conditions and payback expectations on products offered through MoneyKey.com. Thanks for choosing MoneyKey!

Jul. 1st, 2021

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Erica E Polo Euless, TX

They're fast & efficient getting the funds to you, but the interest rate is ridiculously high! I prefer other companies for this reason & only use Money Key as a LAST resort!

3 weeks ago

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Reply from MoneyKey

Hi Erica, we appreciate your feedback. We aim to be as transparent as possible when it comes to the terms, conditions and payback expectations on products offered through MoneyKey.com. Thanks for choosing us!

Jul. 1st, 2021

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Letha A Adams Desoto, TX

Because whenever I put in an application there is never an hassle and the customer service is excellent

3 weeks ago

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Reply from MoneyKey

We're happy to hear you had a great experience with our Customer Care team. Thanks for the 5-star review, Letha!

Jul. 1st, 2021

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Jamie Rubio Waxahachie, TX

Customer service is great, the process online is fast and easy. Did met my request and was able to pay in full by 3 day without double interest

1 month ago

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Reply from MoneyKey

We appreciate the great review, Jamie! Thank you for choosing MoneyKey.

Jun. 4th, 2021

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Ricardo Rosales Salt Lake City, UT

money key helps when I need it and they lend me the money quickly

1 week ago

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Cleotilde Perdue El Paso, TX

Great customer service. Very easy to apply and quick response

1 week ago

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Edrik Williamson San Antonio, TX

Very Fast and friendly service! Representatives amazingly helpful to answer all questions!

2 weeks ago

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Ashley Lyn Parker Meridian, ID

Super fast and easy! Thank you! Money was deposited within hours and no stress transaction!

3 weeks ago

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Reply from MoneyKey

We're happy to hear you had a great experience with our Customer Care team. Thanks for the 5-star review, Ashley!

Jul. 1st, 2021

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John H Breckenridge Green Bay, WI

Very friendly and knowledgeable easy to talk to and easy to get money into account

3 weeks ago

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Thanks for the awesome review, John! We're here to help when you need us.

Jul. 1st, 2021

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Linda Lee Grandview, TX

They are always there for me also they are a great loan agency. I would recommend them to a friend

1 month ago

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Reply from MoneyKey

We're happy to hear you had a great experience with our Customer Care team. Thanks for the 5-star review, Linda!

Jun. 24th, 2021

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Steven Atencio Anthony, NM

Easy to work with and hassel free.... Money is avaliable right away. And their payments are low and affordable

1 month ago

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Reply from MoneyKey

We appreciate the great review, Steven! Thank you for choosing MoneyKey.

Jun. 11th, 2021

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Willie hardamon Hattiesburg, MS

They're there when you need them very friendly and professional good people to do business with Thanks Moneykey

1 month ago

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Reply from MoneyKey

Thanks, Willie! We are pleased to know that you are satisfied with the service you received from our Customer Care team.

Jun. 11th, 2021

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Sherry S. Lewis El Paso, TX

I admit I've done a few personal loans and I found Money Key to have reasonable rates and nice people.

1 month ago

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Reply from MoneyKey

We appreciate the great review, Sherry! Thank you for choosing MoneyKey.

Jun. 4th, 2021

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Gina Hegseth Jackson, CA

Very professional fast friendly service. I would recommend them highly to anyone looking for a payday loan

1 month ago

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Reply from MoneyKey

Hey Gina, We're happy to hear it and are pleased to know that you are satisfied with the service you received from our Customer Care team. Thank you for choosing MoneyKey!

Jun. 4th, 2021

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Marivel Hernandez El Paso, TX

Very easy to get the loan with. I had no problems with the customer service employees. I had several loans already and never had any issues.

2 months ago

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Reply from MoneyKey

We're happy to hear you had a great experience with our Customer Care team. Thanks for the 5-star review, Marivel!

May. 17th, 2021

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Dawn Houston, TX

great staff very helpful you don't have to wait long for money i just wish they still did loans over the phone but other then that they really are a great company

3 months ago

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Reply from MoneyKey

Thanks for the awesome review, Dawn! We're here to help when you need us.

May. 4th, 2021

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Deborah Milwaukee, WI

I'm pleased with the sensible payment. Thank you.

1 week ago

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Duane Page Austin, TX

Handy when needed, but very expensive, I thought the rate would go down but it hasn"t

1 week ago

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Melissa Bell Quitman, MS

Easy to borrow money good customer service you can have your money the next day

1 month ago

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Reply from MoneyKey

Hey Melissa, We appreciate your feedback and are pleased to know that you are satisfied with the service you received from our Customer Care team. We’re here 7 days a week if you ever need any assistance. Thank you for choosing MoneyKey!

Jun. 24th, 2021

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Lonnie Reece San Antonio, TX

Their interest rate is a little high and their payment plan is short just like the rest of the online lenders.

1 month ago

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Reply from MoneyKey

Thanks for the awesome review, Lonnie! We're here to help when you need us.

Jun. 17th, 2021

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Kelsey Lees Summit, MO

Great service ! They offer great prices and speedy deposits very helpful if you're in a tight spot

1 month ago

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Reply from MoneyKey

Thanks, Kelsey! We are pleased to know that you are satisfied with the service you received from our Customer Care team.

Jun. 4th, 2021

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Robin Lee Cates Houston, TX

They have good customer service. It was an easy process to complete. It leaves options open for paying back.

2 months ago

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Reply from MoneyKey

We appreciate the great review, Robin! Thank you for choosing MoneyKey

May. 18th, 2021

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Becky Starek Washington, MO

Because they’re so helpful & fast & courteous. They understand that we sometimes need money for life’s troubles.

2 months ago

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Reply from MoneyKey

Hey Becky, We appreciate your feedback and are pleased to know that you are satisfied with the service you received from our Customer Care team. We’re here 7 days a week if you ever need any assistance. Thank you for choosing MoneyKey!

May. 18th, 2021

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Marrita Williams Naples, TX

Friendly customer service, loans are prepared fast and deposit in your account fast; even within a day’s time.

2 months ago

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Reply from MoneyKey

Thanks, Marrita! We are pleased to know that you are satisfied with the service you received from our Customer Care team.

May. 17th, 2021

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Vickie Bood Dallas, TX

Rates could be lower. Your customers are in need of your help. We need lower rates to help us get thru the issue we are going through.

2 months ago

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Reply from MoneyKey

Thanks for the awesome review, Vickie! We're here to help when you need us.

May. 17th, 2021

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Lordell Church Rock, NM

Because they help but the interest is a tad too high

1 week ago

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Quinn LeMond Houston, TX

Always fast and easy loans with great rates!

3 weeks ago

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Reply from MoneyKey

Thanks for the awesome review, Quinn! We're here to help when you need us.

Jul. 1st, 2021

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Teresa San Angelo, TX

Great service always helpful when I'm in need of cash fast

3 weeks ago

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Reply from MoneyKey

We appreciate the great review, Teresa! Thank you for choosing MoneyKey.

Jul. 1st, 2021

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Johnny R Cavazos Weslaco, TX

Always willing to help out the customers very friendly

3 weeks ago

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Reply from MoneyKey

Thanks, Johnny! We are pleased to know that you are satisfied with the service you received from our Customer Care team.

Jul. 1st, 2021

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Robin San Antonio, TX

Always help when in need. Easy to get loan

3 weeks ago

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Reply from MoneyKey

We appreciate the great review, Robin! Thank you for choosing MoneyKey.

Jul. 1st, 2021

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Mary K Weeks Quitaque, TX

Always helpful. Answers all of my questions.

3 weeks ago

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Thanks for the awesome review, Mary! We're here to help when you need us.

Jul. 1st, 2021

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Richard Fields Dallas, TX

The way in which the representative explained the terms/ process.

1 month ago

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We appreciate the great review, Richard! Thank you for choosing MoneyKey.

Jun. 24th, 2021

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Roxie K Lambert Somerville, TX

Great customer service, they do what they say the will do.

1 month ago

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Thanks for the awesome review, Roxie! We're here to help when you need us.

Jun. 24th, 2021

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Maria Hernandez San Antonio, TX

They are very helpful and polite. I have always received excellent service.

1 month ago

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We're happy to hear you had a great experience with our Customer Care team. Thanks for the 5-star review, Maria!!

Jun. 24th, 2021

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Chrystal Hollins Blue Springs, MO

There are reliable and willing to assist at anytime for my financial need!

1 month ago

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Thanks for the awesome review, Chrystal! We're here to help when you need us.

Jun. 24th, 2021

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Tracy McDonald Dover, DE

There when I need them. Rates are fair. Customer service is courteous.

1 month ago

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Thanks, Tracy. We are pleased to know that you are satisfied with the service you received from our Customer Care team.

Jun. 24th, 2021

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Richard Fields Dallas, TX

The service given. The explanation of the terms of the loan were clear.

1 month ago

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Reply from MoneyKey

Hey Richard, We're happy to hear it and are pleased to know that you are satisfied with the service you received from our Customer Care team. Thank you for choosing MoneyKey!

Jun. 17th, 2021

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Troy Johnson Albuquerque, NM

Easy process. Low Low Rates! CSR always go above and beyond to assist.

1 month ago

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Reply from MoneyKey

We're happy to hear you had a great experience with our Customer Care team. Thanks for the 5-star review, Troy!

Jun. 17th, 2021

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Dolores rodriguez San Antonio, TX

Friendly and very helpful,and really a good place to get get a loan

1 month ago

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We're happy to hear you had a great experience with our Customer Care team. Thanks for the 5-star review, Dolores!

Jun. 4th, 2021

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Samantha Wetzel Okauchee, WI

They'e a good company to work with, just wish the interest rates weren't so high

2 months ago

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Reply from MoneyKey

We appreciate the great review, Samantha! Thank you for choosing MoneyKey.

May. 25th, 2021

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Melissa pedroncelli Las Cruces, NM

Super friendly people when I would have to call super flexible if I needed to change a payment date

2 months ago

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Reply from MoneyKey

Hey Melissa, We appreciate your feedback and are pleased to know that you are satisfied with the service you received from our Customer Care team. We’re here 7 days a week if you ever need any assistance. Thank you for choosing MoneyKey!

May. 18th, 2021

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theresa jordan Houston, TX

good customer service. Always helpful when needed

3 weeks ago

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Reply from MoneyKey

Hey Theresa, We appreciate your feedback and are pleased to know that you are satisfied with the service you received from our Customer Care team. We’re here 7 days a week if you ever need any assistance. Thank you for choosing MoneyKey!

Jul. 1st, 2021

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