We receive compensation from some of the companies on our site. This compensation does not impact their ranking or reviews. Learn more

Write a Review

For Businesses

MoneyKey

Name: MoneyKey
Rating: 4.8

check_circleVerified

4.8

star star star star star

155 User Reviews

8.4

Overall Score

Visit Site

Good

Bad

Bottom Line

FAQ

Reviews

Write a Review

Company Details

States Serviced

Time in Business

10 Years

Company Headquarters

1000 N West Street Suite 1200 Wilmington, DE 19801

Number of Reviews 155

Source of Information

This company is a Business Suite customer. Learn more

Message from

MoneyKey

MoneyKey is an online direct lender that provides short-term, unsecured personal loans and lines of credit. Our goal is to provide underserved consumers with a safe and secure platform to borrow funds when they’re in need of a financial safety net. We also arrange installment loans as a Credit Access Business and a Credit Services Organization in the state of Texas.

At MoneyKey, we understand how difficult and lengthy the borrowing process can be when you apply for a loan with a traditional lender. Our aim is to make this process as fast and convenient as possible, while maintaining the highest level of customer service.

With MoneyKey, you can look forward to:

• Transparency with no hidden fees • A simple online loan application process • Your funds as soon as the same business day • A safe and secure online platform • Fast and friendly customer service

Our customers are our number one priority, and our friendly Customer Care team is ready to help you every step of the way throughout the entire borrowing process.

Best Company guarantees your satisfaction if you choose a company that has earned this distinction. If you're not satisfied after 30 days, simply let us know and we'll give you $100. Yes, it’s really that simple.

Learn More

error This company may not service all states.

See states serviced

LAST UPDATED: October 25th, 2021

Founded in 2011 and based in Wilmington, Delaware, MoneyKey offers or arranges installment loans, including a payday loan option to some returning customers, and lines of credit in 10 states.

MoneyKey is a direct lender in most states, but in Texas loans are through a third-party lender. Rates and terms depend on the following factors: your state of residence rules and regulations, credit product type, and whether/how you qualify.

MoneyKey offers payday loans to returning California customers.

thumb_up

The Good

Transparency
Fast Funding
Customer Policies and Resources
No Hidden Fees

Transparency

MoneyKey’s state-by-state loan information is really in-depth. It even goes so far as to show you actual examples of the potential cost of a loan. This is much more transparent than many online lenders.

Fast Funding

The application process is quick and easy. If approved, funds may be available in your bank account as soon as the same business day, depending on time of request. Funding timelines may vary and are subject to change.

It is important to note that the timing on funding will also be dependent on your bank's policies.

Customer Policies and Resources

If you change your mind, you may cancel within three days. Not many short-term lenders offer this length of grace period.

Customer service is also available seven days a week via phone, email, and live chat, facilitating open communication between the company and its customers.

No Hidden Fees

Installment loans and lines of credit through MoneyKey do not have any hidden fees, including no late fees or prepayment penalty fees. The absence of a prepayment penalty, in particular, may reduce the overall cost of your loan.

Visit Site

thumb_down

The Bad

Limited Availability by State
No Loans Available for Military Personnel

Limited Availability by State

Installment loans, and lines of credit through MoneyKey are only offered in certain states. Thus, it is important that you know which loan products are available, if any, in your state of residence.

No Loans Available for Military Personnel

Unfortunately, no credit products offered through MoneyKey have rates that would meet the requirements for lending to covered members of the US Armed Forces and their dependents.

gavel

The Bottom Line

Interest rates are generally higher for payday loans than other loan products since they are intended to be paid back in a much shorter amount of time than a traditional personal loan, and rates on loans through MoneyKey are common in the industry. In order to provide short-term lending solutions available to those with poor credit, loans through MoneyKey involve an APR that ranges between 279 percent to 499 percent.

This is an online lender and funding may occur as soon as the same business day, but timing varies and depends on your bank's policies.

The site is clear and transparent, showing cost breakdowns for each state and type of loan.

If you need to borrow an installment or line of credit, this might be a good company to try, especially if you aren’t accepted by lenders with lower interest rates. If you do end up borrowing through MoneyKey, just remember that the faster you can pay off your loan, the cheaper it will be.

Was this content helpful?

thumb_up Yes thumb_down No

not_listed_location

MoneyKey Frequently Asked Questions

What are the minimum requirements to qualify for a personal loan through MoneyKey?

To qualify for a personal Loan through MoneyKey, you must meet the following criteria:

Be at least 18 years old Be a U.S. citizen or a permanent resident Reside in a state in which MoneyKey operates Have an active bank account Provide proof of a regular source of income Have a valid contact number and an active email address

MoneyKey does not currently offer credit products with rates that allow the company to lend to covered members of the U.S. Armed Forces and their dependents.

What types of online loans are offered through MoneyKey?

As a direct lender, MoneyKey offers both lines of credit and installment loans. In Texas, the company arranges loans as a Credit Access Business and a Credit Services Organization.

Will I be able to make early repayments?

Yes, there is no early repayment fee or penalty if you would like to make loan payments earlier than scheduled, and MoneyKey encourages you to do so if you’re able. Making early payments can help to reduce the total finance charges you’ll owe.

Will I be able to qualify for a personal loan with MoneyKey with a bad credit score?

Yes, you can. As long as you’re able to meet the minimum requirements listed above, you may be able to qualify for a personal loan with MoneyKey.

Can I get a payday loan with MoneyKey?

If you’re a new customer, you will not be able to get a payday loan with MoneyKey. Currently, MoneyKey only offers payday loans to returning customers in California. However, you may be able to qualify for an installment loan or line of credit depending on your state of residence.

Will there be any extra fees that come with a loan through MoneyKey?

The fees, charges, and interest of a loan product through MoneyKey will vary by state. The company's goal is to provide transparency about the cost of credit. That’s why you won’t be surprised with any hidden fees with an online loan from MoneyKey.

Message from

MoneyKey

With MoneyKey, you can look forward to:

Our customers are our number one priority, and our friendly Customer Care team is ready to help you every step of the way throughout the entire borrowing process.

Learn More

border_color Write a Review

User Reviews

Star Rating

4.8

star star star star star

155 Reviews

Review Breakdown

5 grade

83%

4 grade

10%

3 grade

2 grade

1 grade

Sentiment Criteria

Value

star star star star star_border

Quality

star star star star star_half

Service

star star star star star_half

Trustworthiness

star star star star star_half

cancel

Filter by:

arrow_drop_down

Sort by:

arrow_drop_down

bookmark

Featured Review

check_circle

Verified Customer

star star star star star

Tenisha Tillman Milwaukee, WI

They have me paying a low bi-weekly rate that I can afford. Other lenders were very high for the amount I needed.

5 months ago

Reply from MoneyKey

Thanks for the awesome review, Tenisha! We're here to help when you need us.

May. 17th, 2021

bookmark

Featured Review

check_circle

Verified Customer

star star star star star

Diana L Argall Lancaster, WI

Organization. Friendly. Helpful. They took the time to help me understand.

5 months ago

Reply from MoneyKey

We appreciate the great review, Diana! Thank you for choosing MoneyKey.

May. 17th, 2021

check_circle

Verified Customer

star star star star star

Christa Sampson Dallas, TX

With this pandemic going on it place me in a really bad jam and I needed some help and if it hadn't been for money key I don't know what I would have done they're a great company that help you

1 week ago

Reply from MoneyKey

We appreciate the great review, Christa! Thank you for choosing MoneyKey.

Oct. 22nd, 2021

check_circle

Verified Customer

star star star star star

Gwendolyn Grayer Dallas, TX

Love how fast the application took. I have use this company service a few times. I was very pleased every time. Thank u

1 day ago

check_circle

Verified Customer

star star star star star

Ramiro Ramirez Mercedes, TX

I was in need for extra cash and Money Key helped me out. Was approved quickly and funded with no wait. Great Customer Service

1 week ago

Reply from MoneyKey

Hey Ramiro, We're happy to hear it and are pleased to know that you are satisfied with the service you received from our Customer Care team. Thank you for choosing MoneyKey!

Oct. 22nd, 2021

check_circle

Verified Customer

star star star star star

Pam Davis Coleman, TX

They were very friendly and also easy to deal with. The money was in my account by the end of the day which was very nice. I would recommend them to others needing a little help,

1 month ago

Reply from MoneyKey

Thanks, Pam! We are pleased to know that you are satisfied with the service you received from our Customer Care team.

Sep. 30th, 2021

check_circle

Verified Customer

star star star star star

Cynthia valdez San Antonio, TX

They have always answer my questions and have transfer the money when they say also I like the reminders of my payment coming up all the people I have spoken with have been wonderful

1 month ago

Reply from MoneyKey

Hey Cynthia, We appreciate your feedback and are pleased to know that you are satisfied with the service you received from our Customer Care team. We’re here 7 days a week if you ever need any assistance. Thank you for choosing MoneyKey!

Sep. 30th, 2021

check_circle

Verified Customer

star star star star star

Juanita Ortiz McAllen, TX

Your personal is always so helpful to help me with my loan I cause I get nervous t

1 day ago

check_circle

Verified Customer

star star star star star

Veronica Uribe Grand Prairie, TX

They were there when I needed help. I'm very excited that they can help everyone in the time of need.

1 week ago

Reply from MoneyKey

We appreciate the great review, Veronica! Thank you for choosing MoneyKey.

Oct. 22nd, 2021

check_circle

Verified Customer

star star star star star

Mary Armijo Clovis, NM

I have had 2 loans with this fantastic company with0 problems .Very convieniant payments. Fantastic customer service team. Thank you.

2 weeks ago

Reply from MoneyKey

We're happy to hear you had a great experience with our Customer Care team. Thanks for the 5-star review, Mary!

Oct. 7th, 2021

check_circle

Verified Customer

star star star star star

Melissa Stovall Sherman, TX

Money key is a fast friendly way to get a loan. I have always been a satisfied customer. They are very helpful when need questioned answered. I would recommend them to anyone who is need of short term help

2 months ago

Reply from MoneyKey

Thanks, Melissaa! We are pleased to know that you are satisfied with the service you received!

Sep. 2nd, 2021

check_circle

Verified Customer

star star star star star

Carmelita Munoz San Antonio, TX

Customer service very friendly very knowledgeable very helpful

1 day ago

check_circle

Verified Customer

star star star star star

Jackie Crayton Austin, TX

Effective and polite customer service. I have been a repeat customer.

1 day ago

check_circle

Verified Customer

star star star star star

Martha Garcia El Paso, TX

They are there when you need fast cash directly into your bank account, no worries

1 week ago

Reply from MoneyKey

Thanks for the awesome review, Martha! We're here to help when you need us.

Oct. 22nd, 2021

check_circle

Verified Customer

star star star star star

Dennis Gonzalez Hillsboro, MO

Fast loan approval and deposits and they will up your loan amount generously after payoff

1 week ago

Reply from MoneyKey

Thanks for the awesome review, Dennis! We're here to help when you need us.

Oct. 22nd, 2021

check_circle

Verified Customer

star star star star star

Brenda Davis Dallas, TX

I never have any problems and the representatives are very knowledgeable and nice.

1 week ago

Reply from MoneyKey

Hey Brenda, We appreciate your feedback and are pleased to know that you are satisfied with the service you received from our Customer Care team. We’re here 7 days a week if you ever need any assistance. Thank you for choosing MoneyKey!

Oct. 22nd, 2021

check_circle

Verified Customer

star star star star star_border

Barbara Bell Kansas City, MO

The customer service was apologetic, but my first payment was taken out before my scheduled payday and caused my account to be overdrawn. They were very apologetic, but put me in a bad spot as I was traveling out of state.

3 months ago

Reply from MoneyKey

Hello and thanks for providing this feedback. We’re sorry to hear you had a negative experience. We will review the account and ensure we address any service opportunities that we uncover. Thanks for choosing MoneyKey.

Jul. 26th, 2021

check_circle

Verified Customer

star star star star star

Melody Edwards Abilene, TX

They have always been very helpful and kind I've been dealing with moneykey for a few years and I have always been pleased with your customer service experience thank u all for trusting and believing in me your genoriouty means a lot I won't deal with anyone else since I have been with you guys I rate you all #1 in my book always love you guys

5 months ago

Reply from MoneyKey

We're happy to hear you had a great experience with our Customer Care team. Thanks for the 5-star review, Melody!

May. 25th, 2021

check_circle

Verified Customer

star star star star star

Dawn Saint Louis, MO

They were there when i needed funds fast and i was able to get the amount i needed with no ridiculous hassles

1 month ago

Reply from MoneyKey

We appreciate the great review, Dawn! Thank you for choosing MoneyKey

Sep. 30th, 2021

check_circle

Verified Customer

star star star star star

Laura Garcia East Troy, WI

Because all the questions I had asked them to answer them really nicely they helped me out they were just really really nice and understanding

2 months ago

Reply from MoneyKey

We appreciate the great review, Laura! Thank you for choosing MoneyKey.

Sep. 2nd, 2021

check_circle

Verified Customer

star star star star star_border

Julia C Lewis Florence, MS

Loan is so easy to apply for. Interest rate is high. However, over all you get the money when you need it the most and I have never been denied. The payments automatically come out of my account so I don't have to take the time to actually make the payment.

4 months ago

Reply from MoneyKey

Thanks, Julia! We are pleased to know that you are satisfied with the service you received from our Customer Care team

Jun. 11th, 2021

check_circle

Verified Customer

star star star star star

Elois Burke Houston, TX

Knowledgeable, friendly agents. Easy access to account.

1 week ago

Reply from MoneyKey

We're happy to hear you had a great experience with our Customer Care team. Thanks for the 5-star review, Elois!

Oct. 22nd, 2021

check_circle

Verified Customer

star star star star star

sandra lee guzman Laredo, TX

quick and easy results, low rates, did everything online

1 week ago

Reply from MoneyKey

We appreciate the great review, Sandra! Thank you for choosing MoneyKey.

Oct. 22nd, 2021

check_circle

Verified Customer

star star star star star

Gary Waddington San Antonio, TX

Very professional and receive the money really fast

1 week ago

Reply from MoneyKey

Thanks for the awesome review, Gary! We're here to help when you need us.

Oct. 22nd, 2021

check_circle

Verified Customer

star star star star_border star_border

John Winkers Madison, WI

I have the money in good time, but I think you should lower your interest.. It is way way way to high!!!

2 weeks ago

Reply from MoneyKey

Hi John, we appreciate your feedback. We aim to be as transparent as possible when it comes to the terms, conditions and payback expectations on products offered through MoneyKey.com.

Oct. 7th, 2021

check_circle

Verified Customer

star star star star star

Holli Albuquerque, NM

The representatives are always very helpful and do not judge.

2 weeks ago

Reply from MoneyKey

We're happy to hear you had a great experience with our Customer Care team. Thanks for the 5-star review, Holli!

Oct. 7th, 2021

check_circle

Verified Customer

star star star star star

Shirley Gover Springfield, MO

No hassel or repeatative sales pitches and friendly customer service.

2 weeks ago

Reply from MoneyKey

Thanks for the awesome review, Shirley! We're here to help when you need us.

Oct. 7th, 2021

check_circle

Verified Customer

star star star star star

Kwindra Litty Springfield, MO

Cause its easy to get a loan online and the staff is helpful

4 weeks ago

Reply from MoneyKey

We're happy to hear you had a great experience with our Customer Care team. Thanks for the 5-star review, Kwindra

Sep. 30th, 2021

check_circle

Verified Customer

star star star star star

Yvonne Mark Navajo, NM

Very helpful. Excellent payment plan on personal loans, very affordable payments.

1 month ago

Reply from MoneyKey

Thanks, Yvonne! We are pleased to know that you are satisfied with the service you received.

Sep. 30th, 2021

check_circle

Verified Customer

star star star star star_border

Jenna Aransas Pass, TX

Never let me down, excellent customer service. Just wish interest rates were not so high. Other than that a great place to get a loan,

2 months ago

Reply from MoneyKey

Thanks, Jenna! We are pleased to know that you are satisfied with the service you received from our Customer Care team.

Sep. 2nd, 2021

check_circle

Verified Customer

star star star star star

Katrina Saint Louis, MO

Because they have excellent customer service and they respond to you immediately for applying for a loan

2 months ago

Reply from MoneyKey

We're happy to hear you had a great experience with our Customer Care team. Thanks for the 5-star review, Katrina

Sep. 2nd, 2021

check_circle

Verified Customer

star star star star star

Stephanie Lewisville, TX

Because I can & they are nice people . They are very professional & easy to apply & you get a quick response to your application

3 months ago

Reply from MoneyKey

We're happy to hear you had a great experience with our Customer Care team. Thanks for the 5-star review, Stephanie!

Jul. 26th, 2021

check_circle

Verified Customer

star star star star_border star_border

Michael sachs Highland, CA

I'm an existing customer who has always repaid on Time. I recently applied for a loan and was noT approved even though I had paid a previous loan. I applied again a week later and was approved. I Don't understand how that could happen

4 months ago

Reply from MoneyKey

Hi Michael, we appreciate your feedback. We aim to be as transparent as possible when it comes to the terms, conditions and payback expectations on products offered through MoneyKey.com. In order to address your concerns, we need further information regarding your account. To protect your privacy, please send an email to [email protected] Thank you.

Jun. 24th, 2021

check_circle

Verified Customer

star star star star star

P. P. Columbia, MS

They're great to work with and have good customer service.

2 weeks ago

Reply from MoneyKey

We appreciate the great review, P.P! Thank you for choosing MoneyKey.

Oct. 7th, 2021

check_circle

Verified Customer

star star star star star

alice suhonen Converse, TX

fast service, same day deposit. lowered their interest rats

2 weeks ago

Reply from MoneyKey

Thanks, Alice! We are pleased to know that you are satisfied with the service you received from our Customer Care team.

Oct. 7th, 2021

check_circle

Verified Customer

star star star star star

Katherine skeet Pinehill, NM

Because I've been with monkey for awhile and they treat me like family

1 month ago

Reply from MoneyKey

Thanks for the awesome review, Katherine! We're here to help when you need us.

Sep. 30th, 2021

check_circle

Verified Customer

star star star star star_border

Wilson Perdue Pocatello, ID

And make it easy to get a loan but it takes forever to pay back because of the interest rates are high

2 months ago

Reply from MoneyKey

Hi Wilson, we appreciate your feedback. We aim to be as transparent as possible when it comes to the terms, conditions and payback expectations on products offered through MoneyKey.com.

Sep. 2nd, 2021

check_circle

Verified Customer

star star star star star

Guy Mccarter Salt Lake City, UT

You go online and ask for a loan and it's simple and by next day you got the money.

2 months ago

Reply from MoneyKey

Quick and simple! Thank you for choosing, MoneyKey, Guy!

Sep. 2nd, 2021

check_circle

Verified Customer

star star star star_border star_border

Ora Breaux Houston, TX

The repayment is quite expensive and the amount that is required to be paid monthly is too much. MoneyKey should consider lowering their interest rate.

3 months ago

Reply from MoneyKey

Hi Ora, we appreciate your feedback. We aim to be as transparent as possible when it comes to the terms, conditions and payback expectations on products offered through MoneyKey.com. Thanks for choosing MoneyKey!

Jul. 1st, 2021

check_circle

Verified Customer

star star star star_border star_border

Erica E Polo Euless, TX

They're fast & efficient getting the funds to you, but the interest rate is ridiculously high! I prefer other companies for this reason & only use Money Key as a LAST resort!

3 months ago

Reply from MoneyKey

Hi Erica, we appreciate your feedback. We aim to be as transparent as possible when it comes to the terms, conditions and payback expectations on products offered through MoneyKey.com. Thanks for choosing us!

Jul. 1st, 2021

check_circle

Verified Customer

star star star star star

Letha A Adams Desoto, TX

Because whenever I put in an application there is never an hassle and the customer service is excellent

3 months ago

Reply from MoneyKey

We're happy to hear you had a great experience with our Customer Care team. Thanks for the 5-star review, Letha!

Jul. 1st, 2021

check_circle

Verified Customer

star star star star star

Jamie Rubio Waxahachie, TX

Customer service is great, the process online is fast and easy. Did met my request and was able to pay in full by 3 day without double interest

4 months ago

Reply from MoneyKey

We appreciate the great review, Jamie! Thank you for choosing MoneyKey.

Jun. 4th, 2021

check_circle

Verified Customer

star star star star star

Marivel Hernandez El Paso, TX

Very easy to get the loan with. I had no problems with the customer service employees. I had several loans already and never had any issues.

5 months ago

Reply from MoneyKey

We're happy to hear you had a great experience with our Customer Care team. Thanks for the 5-star review, Marivel!

May. 17th, 2021

check_circle

Verified Customer

star star star star star

Dawn Houston, TX

great staff very helpful you don't have to wait long for money i just wish they still did loans over the phone but other then that they really are a great company

6 months ago

Reply from MoneyKey

Thanks for the awesome review, Dawn! We're here to help when you need us.

May. 4th, 2021

check_circle

Verified Customer

star star star star star

Regina McClinton Garland, TX

Easy to get the money you need.. Very effective

1 month ago

Reply from MoneyKey

Thanks for the awesome review, Regina! We're here to help when you need us.

Sep. 30th, 2021

check_circle

Verified Customer

star star star star star

Cindy Cogburn Artesia, NM

Super easy to get a loan and the payments are very reasonable.

2 months ago

Reply from MoneyKey

Thanks for the awesome review, Cindy! We're here to help when you need us.

Sep. 2nd, 2021

check_circle

Verified Customer

star star star star star

Hawo Ahmed Milpitas, CA

Very helpful excellent customer service and has payment extend I'm very happy

2 months ago

Reply from MoneyKey

Hey Hawo, We're happy to hear it and are pleased to know that you are satisfied with the service you received from our Customer Care team. Thank you for choosing MoneyKey!

Sep. 2nd, 2021

check_circle

Verified Customer

star star star star star

Devon Carrollton, TX

Easy and they will work with you. Easy to pay back. But interest is high

2 months ago

Reply from MoneyKey

Hi Devon, we appreciate your feedback. We aim to be as transparent as possible when it comes to the terms, conditions and payback expectations on products offered through MoneyKey.com. We appreciate you choosing MoneyKey!

Sep. 2nd, 2021

check_circle

Verified Customer

star star star star star

Amy Richardson Prairie Du Chien, WI

It's pretty easy and simple they are really good with communication

2 months ago

Reply from MoneyKey

Thanks for the awesome review, Amy! We're here to help when you need us.

Sep. 2nd, 2021

check_circle

Verified Customer

star star star star star

Machell Wheaton Dallas, TX

Payments plans due date are great needed money for tires during the winter blast

3 months ago

Reply from MoneyKey

We appreciate the great review, Machell! Thank you for choosing MoneyKey.

Jul. 26th, 2021

We're on a mission to empower consumers to make the best decisions and connect confidently with companies that deserve their business.