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MoneyKey

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7.3

Overall Score

Author: Kaitlyn Short

LAST UPDATED: March 28th, 2023

Founded in 2011, MoneyKey offers or arranges online installment loans, and lines of credit in 9 states.

MoneyKey is a direct lender in most states, but in Texas, loans are through a third-party lender. Rates and terms depend on the following factors: your state of residence rules and regulations, credit product type, and whether/how you qualify.

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The Good

  • Transparency
  • Fast Funding
  • Customer Policies and Resources
  • No Hidden Fees

Transparency

MoneyKey’s state-by-state loan information is really in-depth. It even goes so far as to show you actual examples of the potential cost of a loan. This is much more transparent than many online lenders.

Fast Funding

The application process is quick and easy. If approved, funds may be available in your bank account as soon as the same business day, depending on the time of the request. Funding timelines may vary and are subject to change. 

It is important to note that the timing of funding will also be dependent on your bank's policies.

Customer Policies and Resources

If you change your mind, you may cancel within three business days from when your loan is approved. Not many short-term lenders offer this length of a cancellation period. 

Customer service is also available seven days a week via phone, email, and live chat, facilitating open communication between the company and its customers.

No Hidden Fees

Installment loans and lines of credit through MoneyKey do not have any hidden fees, including late fees or prepayment penalty fees. The absence of a prepayment penalty, in particular, may reduce the overall cost of your loan.

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The Bad

  • Limited Availability by State
  • No Loans Available for Military Personnel

Limited Availability by State

Installment loans and lines of credit through MoneyKey are only offered in certain states. Thus, it is important that you know which loan products are available, if any, in your state of residence.

No Loans Available for Military Personnel

Unfortunately, no credit products offered through MoneyKey have rates that would meet the requirements for lending to covered members of the US Armed Forces and their dependents.

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The Bottom Line

Costs are generally higher for short-term loans, including payday loans, as compared to other loan products since they are intended to be paid back in a much shorter amount of time than a traditional personal loan. The cost of loans available through MoneyKey are common in the industry. In order to provide short-term lending solutions available to those with poor credit, loans through MoneyKey have a maximum APR of 299 percent, depending on the state.

This is an online lender and funding may occur as soon as the same business day, but timing varies and depends on your bank's policies.

The site is clear and transparent, showing cost breakdowns for each state and type of loan.

If you need to borrow an installment or line of credit, this might be a good company to try, especially if you aren’t accepted by lenders with lower interest rates. If you do end up borrowing through MoneyKey, just remember that the faster you can pay off your loan, the cheaper it will be.

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Star Rating

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4.6

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288 Reviews

Review Breakdown

5 grade

78%

4 grade

12%

3 grade

6%

2 grade

1%

1 grade

3%

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Michael sachs Highland, CA

I'm an existing customer who has always repaid on Time. I recently applied for a loan and was noT approved even though I had paid a previous loan. I applied again a week later and was approved. I Don't understand how that could happen

3 years ago

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Reply from MoneyKey

Hi Michael, we appreciate your feedback. We aim to be as transparent as possible when it comes to the terms, conditions and payback expectations on products offered through MoneyKey.com. In order to address your concerns, we need further information regarding your account. To protect your privacy, please send an email to feedback@moneykey.com. Thank you.

Jun. 24th, 2021

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Erica E Polo Euless, TX

They're fast & efficient getting the funds to you, but the interest rate is ridiculously high! I prefer other companies for this reason & only use Money Key as a LAST resort!

3 years ago

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Reply from MoneyKey

Hi Erica, we appreciate your feedback. We aim to be as transparent as possible when it comes to the terms, conditions and payback expectations on products offered through MoneyKey.com. Thanks for choosing us!

Jul. 1st, 2021

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Ora Breaux Houston, TX

The repayment is quite expensive and the amount that is required to be paid monthly is too much. MoneyKey should consider lowering their interest rate.

3 years ago

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Reply from MoneyKey

Hi Ora, we appreciate your feedback. We aim to be as transparent as possible when it comes to the terms, conditions and payback expectations on products offered through MoneyKey.com. Thanks for choosing MoneyKey!

Jul. 1st, 2021

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Robin Las Cruces, NM

Unable to see monthly payment schedule in advance of proceeding with a loan anount choice. First payment is now nearly or completely all interedt@

3 years ago

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Reply from MoneyKey

Hi Robin, we appreciate your feedback. We aim to be as transparent as possible when it comes to the terms, conditions and payback expectations on products offered through MoneyKey.com. In order to address your concerns, we need further information regarding your account. To protect your privacy, please send an email to feedback@moneykey.com. Thank you

Oct. 22nd, 2021

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Kevin Keever Tijeras, NM

I've had two loans from you in the past paid them both off early and still don't get a good interest rate

3 years ago

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Reply from MoneyKey

Hi Kevin, we appreciate your feedback. We aim to be as transparent as possible when it comes to the terms, conditions and payback expectations on products offered through MoneyKey.com. Thank you for choosing MoneyKey!

Nov. 11th, 2021

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John Winkers Madison, WI

I have the money in good time, but I think you should lower your interest.. It is way way way to high!!!

3 years ago

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Reply from MoneyKey

Hi John, we appreciate your feedback. We aim to be as transparent as possible when it comes to the terms, conditions and payback expectations on products offered through MoneyKey.com.

Oct. 7th, 2021

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patricia jelinek Milwaukee, WI

It is easy to get a loan from Money key but the interest is very high. Otherwise they are great.

3 years ago

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Reply from MoneyKey

Hi Patricia, we appreciate your feedback. We aim to be as transparent as possible when it comes to the terms, conditions and payback expectations on products offered through MoneyKey.com. Thank you for choosing, MoneyKey!

Feb. 3rd, 2022

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Elizabeth Lopez-Sierra Fresno, CA

They pull their money out then make you go through hoops to prove you paid them!

3 years ago

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Reply from MoneyKey

Hi Elizabeth, we appreciate your feedback. We aim to be as transparent as possible when it comes to the repayment terms and conditions on products offered through moneykey.com. In order to address your concerns, we need additional information regarding your experience. To protect your privacy, please send an email to feedback@moneykey.com. Thank you.

Jan. 4th, 2022

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Duane Page Austin, TX

Handy when needed, but very expensive, I thought the rate would go down but it hasn"t

3 years ago

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Reply from MoneyKey

Hi Duane, we appreciate your feedback. We aim to be as transparent as possible when it comes to the terms, conditions and payback expectations on products offered through MoneyKey. Thanks for choosing MoneyKey!

Jul. 26th, 2021

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DJIDJI DANIEL Irving, TX

They are ok. At least they refunded me money that was overpaid

3 years ago

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Reply from MoneyKey

Hi Djidji, we’re sorry to hear about your experience. In order for us to protect your privacy and fully investigate your experience, please send an email to feedback@moneykey.com with your details.

Mar. 4th, 2022

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Robert Laurel, MS

Help me in the beginning, now it's saying can't verify income.

3 years ago

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Reply from MoneyKey

Hi Robert, your feedback is valued. We’re interested in hearing from you and addressing your specific concerns. Please send an email to feedback@moneykey.com with your details so we may look into your experience and answer any questions that you might have. Thank you.

Feb. 24th, 2022

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Jennifer Maldonado Delavan, WI

Pay back is high I got 200$ and gotta pay back almost 600$

3 years ago

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Reply from MoneyKey

Hi Jennifer, we appreciate your feedback. We aim to be as transparent as possible when it comes to the repayment terms and conditions on products offered through moneykey.com. In order to address your concerns, we need additional information regarding your experience. To protect your privacy, please send an email to feedback@moneykey.com. Thank you.

Feb. 10th, 2022

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Lenny Desiderio Thoreau, NM

Me recent loan was very difficult and annoying

3 years ago

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Reply from MoneyKey

Hello and thanks for providing this feedback. We’re sorry to hear about your negative experience. In order for us to protect your privacy and fully investigate your experience, please send an email to feedback@moneykey.com with your details.

Jan. 4th, 2022

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Carol Mortag Converse, TX

Had to change email and wasn't notified in advance

3 years ago

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Reply from MoneyKey

Hi Carol, we’re sorry to hear about your experience and would like the chance to properly assist you. To address your specific concerns, please give us a call at 1-866-255-1668 or email us at feedback@moneykey.com. Thank you.

Jan. 4th, 2022

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Virginia Alpine, TX

Fees are horrible. Frequent customers should better aprs

3 years ago

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Reply from MoneyKey

We appreciate your feedback, Virginia. We aim to be as transparent as possible when it comes to the total cost of credit. As you move through your credit journey, your account may become eligible for reduced charges and/or increased loan amounts based on good payment history over time. You will receive notices, as applicable, regarding your individual circumstances and eligibility. We’d love to hear from you at feedback@moneykey.com about how we can improve!

Dec. 2nd, 2021

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Steve colson Nampa, ID

to complicated to apply and and it takes to long

3 years ago

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Reply from MoneyKey

Hi Steve, we appreciate your feedback. We aim to be as transparent as possible when it comes to the terms, conditions and payback expectations on products offered through MoneyKey.com.

Oct. 7th, 2021

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Kisha Donnell Copperas Cove, TX

Finance fees are extremely high. Not easy to pay off

3 years ago

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Reply from MoneyKey

Hi Kisha, we appreciate your feedback. We aim to be as transparent as possible when it comes to the terms, conditions and payback expectations on products offered through MoneyKey.com. Thanks for choosing MoneyKey.

Jun. 17th, 2021